selecting and developing courses for police product road map
TRANSCRIPT
Selecting and Developing Courses for Police
Product Road Map
Product Road Map
• CPKN’s primary tool to assess and plan courses for development.
• Assessment Criteria:
Need
Benefit to CPKN
SME/Content Availability
Course Duration
Development Capacity
Product Road Map Process in Practice
Timeline
Fall 2006 Initial analysis with RCMP
Jan 2007 Funding approval from Police Sector Council
Feb 2007 Project Kick-Off:
- Content Review- Project Plan PDD- Evaluation Plan
Aug 2007 Pilot Launch
Product Road Map
Pilot Update
Registered Users:
Police1006
Non-Police391
Complete: 264 Complete: 36
Started: 552 Started: 162
Not Started: 190 Not Started: 193
Product Road Map
Product Road Map ADDIE
ADDIE Model
Analysis ImplementDesign Develop Evaluate
Selecting and Developing Courses for Police
Analysis
Analysis Course Selection Process
• Review of course material:•CD’s/DVD’s•PDF’s•Pamphlets•Classroom Material
• Determine initial cost/effort estimates
Project KickoffAnalysis
• Discovery Fact Gathering• Conversations with SME/Content Provider• Discuss wants/needs including internal timelines• Test parameters• Layout of the baseline for the project cycle• Set expectations
•Project Estimates• Possible course treatments • Potential size: Number of lessons and pages• Produce project cost and timelines
•Internal Discussions and Approval
• Project Solution Description
• Objectives
• Target Audience
• Proposed Content
• Challenges and Risks• Outlines potential stumbling
blocks for successful project completion
Analysis Project Definition Document
Challenge/Risk:SME availability
Mitigation:A compressed schedule will lead to
a larger design team making demands on the SME’s time.
Approvals will have to be completed according to the schedule or delays
will occur.
Analysis
• Outline Changes vs. Corrections
• Project Management Assumptions
• Estimate Effort Summarization
• Proposed Schedule
Project Definition Document
Selecting and Developing Courses for Police
Design
Design Our Objectives
• Design engaging solutions that encourage quick and easy access to information
• Create solutions that will allow the learner to transfer newly acquired knowledge and skills to the job
• Enable learners to be successful
Design How Do We Design?
Primary Tasks
Solution Definition
StoryboardingStandards
AndTemplates
Content Creation
Review Process
Design Solution Definition
Solution Definition
• Roadmap for designing a high quality learning solution
• Defines the requirements for ensuring a consistent learning experience
Design Standards and Templates
Standards
• Look and feel of the interface and interactive components
• Types and treatment of media and graphics
• Presentation and formatting of content
• Instructional design conventions
Design Standards and Templates
Templates
• Storyboards• Activities
Design Content Development
Content Review
• Identify information that needs to be clarified
• Identify contradictions and conflicting information
• Identify gaps
Design Content Development
Content Creation
• Create learning objectives• Write content• Organize content into
manageable “chunks”• Create job aids and
resources
Design Storyboarding
Storyboard
• Visual representation of the end product• Quickly and easily created and edited• Helps prevent unnecessary and costly rework
Design Review Process
Review Workbooks
• Track and manage changes• Improve internal workmanship
Selecting and Developing Courses for Police
Develop
Develop
Industry Standard Tools
Tools and Technologies
Industry Standard Technologies
Develop
CPKN Web Standards
• Internet Explorer 5.0 for Windows and higher• Macromedia Flash 7 Browser Plug-in• Adobe PDF Reader 4.0 and higher• Most content is built for screen resolutions of 800X600
Standards
Develop
Photos, Illustrations, Animations, Activities
Build Assets
Develop
Text from Storyboard and Assets are assembled into page layout
Create Course
Assessment created
Develop
Review Workbooks
• Track and manage changes• Improve internal workmanship
Review
Selecting and Developing Courses for Police
Implement
Implement
Xtention LMS
• Learning Management System used by CPKN since 2004• SCORM 1.2 Compliant• Capable of Multi-Portal implementation• Certificate generation on successful completion of course(s)• Role based reporting
Delivery Platform
Implement
Review and Release
• Subject Mater Expert review• Peer review• Pilot release• Global release
User Access
Selecting and Developing Courses for Police
Evaluation
Evaluation Why Do We Evaluate?
Reasons for Evaluating
• Validate training• Justify costs• Improve design
Evaluation How Do We Evaluate?
Reactions ResultsLearning Behaviour
Kirkpatrick Model
Evaluation Kirkpatrick Model
Level One – Reactions
• Relevance of the objectives• Ability of the course to maintain
interest• Appropriateness of interactive
exercises• Ease of navigation• Perceived value and
transferability to the workplace
Methods of Measurement
- Interviews
- Questionnaires
- Observation
- Meetings
Evaluation Kirkpatrick Model
Level Two – Learning
• New or improved skills, knowledge and attitudes
• Pre-test and Post-test
Methods of Measurement
- Interviews
- Questionnaires
- Written or verbal tests
- Problem solving exercises
- Attitude surveys
Evaluation Kirkpatrick Model
Level Three – Behaviour
• Level of retention• Changes to behaviour• Application of new skills
Methods of Measurement
- Questionnaires
- Observation
- Self-reporting
Evaluation Kirkpatrick Model
Level Four – Results
• Business impact of the training Methods of Measurement
- Return on investment analysis
- Before and after studies
Selecting and Developing Courses for Police
Conclusion and Questions
Benefits of E-learning
• Any location, any time • Self-paced• Less expensive to produce• Provides a consistent message• Increased retention • Updated easily and quickly• Easily managed for large groups of
students