semic conference 2016 - european commission · miguel alvarez programme manager, isa² programme of...
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Miguel ALVAREZ
Programme Manager, ISA² Programme of the European Commission
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ISA Action on Catalogue of Services
A common vocabulary for linking-up and exchanging information about public services
SEMIC Conference, Rome 12th May
Miguel Alvarez Rodríguez. ISA Unit
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Starting a businessNational context
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Pedro starts his search on Google
e.g. “open a restaurant in Brussels”
be.brussels
theopen
TripAdvisor
business.belgiumbe
Start-in-Brussels.
com
Embassy
DoingBusiness.
org
Ministry ofEconomy
InvestinBrussels.
com
Expatica.com
europa.eu/youreurope
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Starting a businessEuropean context
4
Pedro ends up searching on the different PSCs
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Challenges
5
Different waysof organising information
Different functionality
Different portals to search on
Different languages
No overview of the different results collected
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At the national levelExamples of solution architectures for implementing the PSCs
Decentralised
PSC
Centralised
PSC
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Portal
At the pan-European levelA decentralised solution architecture for a pan-European portal for public services
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Benefits
Efficiencygains
Lower costsof doing
administrative procedures
Improving access to information
Better perception of
service provided by PA
Bettermanagement
of public service
information
Loweradministrative
burden
Description of a public
service onlyonce
More efficientcommunication
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ISA Action 1.3
9
01
02
03
04
Identifying and defining key life and business events for grouping public services in a user-centric way.
Enabling the machine-readable description of public services by defining a common data model.
Identifying and developing reusable software solutions for the creation, management and exchange of public service descriptions.
Providing technical support to MSs and EUIs in setting up user-centric one-stop-shops for public services.
Enhancing the interoperabilityand the exchange of information about public services within and across MS and on the European level by…
“
”
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Main results
A common data model for describing public services
Starting a business
Starting cross-border business
Doing business
Closing business
Open process
+
Starting point to model business events
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CPSV-APWho is using it already?
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Public Service Porfolio CPSV-AP_IT
Product Catalogue (City of Ghent)
Describing Public Services from Greece, Poland
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What’s next?
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Provision of multi-lingual
labels for the CPSV-AP
and its controlled
vocabularies
Implement change
requests
Extend the CPSV-AP to life
events and second level of
business events
Further elaborating the
controlled vocabularies for
output, KBEs and life events
Want to participate?Contact us!
https://joinup.ec.europa.eu/asset/cpsv-ap/description
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Main results - Reusable tools
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Main results – Test implementations
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What’s next?
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Deployment / testing
with stakeholders + technical
support
Feedback on intermediary
versions through meetings
Selection and feedback on requirements
Development of the pilot
implementations
Want to participate?Contact us!
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Contact us Visit our initiatives
https://joinup.ec.europa.eu/node/104244/
Project Officers
Contractors
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Thank you!