L’E-Universitépour la Bonne Gouvernance

des Universités

Dr.Ing. Yassine AYDIMaître assistant

Secrétaire général de l’ISAMS

What is E-University?Transformation of university process

to provideEfficient

Convenient &Transparent

Servicesto

stakeholders of universities

throughInformation & Communication Technologies

What is not E-University?e-university ne s'agit pas de ‘e’

but about University !

e-university ne s'agit pas de Computers & Websites

but about students & teachers & staff & …

e-university ne s'agit pas Translating processes

but about transforming processes !

E-University is about TransformationDepartment

CentricApproach

ProcessOrientation

Output-BasedAssessment

DepartmentalView

CustomerCentric

Approach

ServiceOrientation

Outcome-basedAssessment

IntegratedView

E-University : A Holistic Approach

ProcessReform

Resource

Procurement

Technology

Knowledge

Change

Program

E-University : needs A Systematic ApproachThrough E-University Roadmap

VISION

STRATEGY STRATEGY

BLUEPRINT BLUEPRINT

eGov PROGRAM eGov PROGRAM

eGov ECOSYSTEM eGov ECOSYSTEM

By 2010, the Statewill be . . .

eProcWorkflow

LeveragePPP

Land

eChaupalPPPGPRLR

Training

Municipaleproc

Police

eSevaPanchayat

Land

DC,WAN

Other Projects &Initiatives

Mission Projects &Initiatives

Core Projects &Initiatives

eGov Blueprint

Access to LegalInformation

LandInformation

System

NetworkDataCenter

WorkflowCapacityBuilding

eProc

eSevaePanchayat

GPR

HRMSFinancial

InformationSystem

Kiosks

Vision

Strategy

Action plan

ProgramEcosystem

E-University : necessitates Change Management

La sensibilisation au changementLe désir de changerLa connaissance des compétencesL’Aptitude à appliquer les connaissancesLe Renforcement pour soutenir le changement

E-University : necessitates Capacity building•Policy Formulation•Committing Resources•Taking hard decisions

•Preparing Roadmaps•Prioritization•Frameworks, Guidelines

•Monitoring Progress•Inter-agency Collaboration•Funds Management•Capacity Management

•Conceptualization•Architecture•Definition (RFP, SLA…)

Leadership & Vision

Program Development

Program Management

Project Development

Project Management•Bid Process Management•Project Monitoring•Quality Assurance

Conceptual framework for e-university strategy

Leadership

Policy &Institutional

Reform

Technology

GoalsDimensions Outputs

ECONOMY

SERVICE

EFFICIENCY

TRANSPA-RENCY

E-University•Legal Framework,•ICT Policies - Standards

Client-Oriented ServiceApplications

Back-End universityApplications

Connectivity & DataProcessing infrastructure

Financing

Institutional Infrastructurefor Service Delivery

HumanResource Dev.

Four Phases of Technology in University:Toward Digital and why not Smart

E-university:• Online services• Multiple websites

Joined-up University:• Life events• Back-office re-engineering

E-University :• Transparency,

participation, collaboration• Community engagement

DigitalUniversity

Smart University :• Sustainability• Affordability• Crossing boundaries

ICT : Roles, Options and Objectives

Networking,empoweringNetworking,empowering

Infrastructure fornetworking and servicedelivery

Infrastructure fornetworking and servicedelivery

– Improving delivery of health,education, & other public services– Improving delivery of health,education, & other public services

Accessinginformation &knowledge

Accessinginformation &knowledge

Acceleratingtransactions &reducing costs

Acceleratingtransactions &reducing costs

ICT & knowledge industriesICT & knowledge industries

All-purpose technology formodernizationAll-purpose technology formodernization

Accelerating Growth– Participating in ICT-enabledindustries & software services– Participating in ICT-enabledindustries & software services

Reducing Gap

– Diffusing ICT in industries &services– Diffusing ICT in industries &services

– Promoting participation, publicaccountability & social learning– Promoting participation, publicaccountability & social learning

ICT RolesICT Roles Options forDevelopmentOptions for

Development ObjectivesObjectives

Elements de visibilté

Leadership,Policies &Institutions

ICT in Public Sector: e-government and e-society

InformationInfrastructure

Fund and RuralAccess

Human ResourcesDevelopment

ICT in Private Sector: e-commerce and e-laws,industry promotion

Eléments de ProjetE-GOVERNMENT:• E-government policy and strategy• Government wide process reengineering and change

management• Strategic applications such as unified citizens database• Prioritized multi-year ICT investment program

SOCIETAL APPLICATIONS FUND:• Low-cost technology solutions• Building capacity of NGOs and underserved populations• Scalable social and business models• Local content industry promotion, multimedia

INFORMATIONINFRASTRUCTURE & ACCESS:• Telecom & Internet policies

& regulation• Rural access subsidy scheme• Telecenters

HUMAN RESOURCES:• Specialized ICT education

and training• ICT literacy for civil servants• Use of ICT in education• Mobilizing

LEADERSHIP, POLICY & INSTITUTIONS:• Overall vision, e-laws• ICT Agency• CIOs in different ministries• Diffusion of ICT to SMEs• ICT industry promotion

Leadership des TIC, politiques et renforcement des capacités

• Équilibrage: top down leadership and bottom up learning andinnovation: PPPs; NGOs.

• ICT agency, Cabinet committee, Vision.• Renforcement de capacités : NGOs, communities, telecenter

entrepreneurs.• Diriger : ICT across government agencies: les DSIs.• Développement des ressources humaines : partnerships:

industry, government and education sectors.• Favoriser : laws for e-commerce, e-government, ICT industry.

Piloter l’innovation à l’université : pourquoi?

Networking AccèsPervasive

Délivranceglobale

Contexte riche ,Perception profonde

Piloter l’innovation à l’université : Comment?

Social LearningOpen Badges

Mobile Learning“Education” Devices

MOOCBig DataAdaptive Learning

TOP Ten IT Issues EDUCAUSE (2014)1. Improving student outcomes through an institutional approach that strategically

leverages technology2. Establish a partnership between IT and institutional leadership to develop a collective

understanding of what IT can deliver3. Assisting faculty with the instructional integration of information technology4. Developing an IT staffing and organizational model to accommodate the changing IT

environment and facilitate openness and agility5. Using analytics to help drive critical institutional outcomes6. Changing IT funding models to sustain core service, support innovation and facilitate

growth7. Addressing access demand and the wireless and device explosion8. Sourcing technologies and services at scale to reduce costs (via cloud, greater

centralization of IT, cross‐institutional collaborations, and so forth)9. Determining the role of online learning and developing a strategy for that role10. Implementing risk management and information security practices to protect institutional

IT resources/data and respond to regulatory compliance mandates (tie)10. Developing an enterprise IT architecture that can respond to changing conditions and

new opportunities (tie)

Cycle for higher education : A CIO ToolBox

InnovationTrigger

Peak ofInflatedExpectations

Trough ofDisillusionment Slope of Enlightenment Plateau of

Productivity

Temps

Attentes

Mashware

Quantum Computing

Education TabletOpen Microcredentials

Campus App StoreAffective Computing

BPOOpen-Source SIS

Student Retention CRMCitizen Developers

Learning Stack

Adaptive E-TextbooksBig DataGamification

MOOCSocial Software StandardsWireless aaSCOBITAdaptive LearningDigital Preservation of Research DataBYOD Strategy

Mobile-Learning Low-Range/Midrange HandsetsOpen-Source Financials

EA FrameworksWeb-Based

Office ProductivitySuites

ITILSocial LearningPlatform forEducation

Cloud HPC/CaaSMobile-Learning

SmartphonesOpen-Source Middleware

SuitesE-Textbook

Cloud Email for Staff and Faculty Virtual Environments/Virtual WorldsEmergency/Mass Notification ServicesHosted Virtual DesktopsOpen-Source Learning Repositories

SaaS Administration ApplicationsEnterprise ArchitectureIT Infrastructure Utility

Intellectual Property Rights and RoyaltiesManagement Software

Lecture Capture and Retrieval Tools802.11nUnified Communications and

Collaboration

Tablets

Game Consoles asMedia Hubs

E-Book ReadersSelf-Publishing

Mashups

From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104)

As of July 2013

Today’s Net GenerationToday’s Net Generation

Présentation du ProjetUn projet européen qui vise à promouvoir de nouveaux modèles degouvernance des deux côtés de la Méditerranée. Ce projet garantit laparticipation et l'intégration des citoyens dans la décision publique àtravers l’utilisation de nouvelles technologies de l’information et decommunication.

• Programme: ENPI CBC MED- 2nd Call standard projects (46 /1098)

• Priorité: Promotion du dialogue culturel et de la gouvernance locale

« Amélioration des processus de gouvernance au niveau local»

• Durée du projet : du 31 décembre 2013 au 30 décembre 2015

• Budget Global : 1.759.670 € JMA : 1.583.703 € (90%)

• Budget de l’Université de Sfax : 296.351.90 €

Partenaires

Objectifs du projet- Echanger des expériences sur le processus de mise enœuvre des services télématiques pour les citoyens de larégion méditerranéenne.- Améliorer la qualité, la transparence, l'efficacité, l'efficience,la simplification et la proximité des services fournis par lesadministrations locales à travers le nouveau concept degouvernement ouvert (Open Government).- Sensibiliser le public au fait que la citoyenneté fait partie duprogrès et de modernisation dans l'administration publique.- Créer et développer des réseaux d'expertise autour desnouveaux modèles de gouvernance.

Openwind : Work Packages

WP3. CapitalisationWP4. Modèle commun de la gouvernance et de e-gouvernement

WP5. Plan d'action pour la formation et le renforcement des capacités en

matière de gouvernance et de gouvernement électronique

WP6. Mise en place d'initiatives pilotes autour de l'e-gouvernement

WP1. MANAGEMENT ET COORDINATION

WP2. COMMUNICATION

WP3 WP4 WP5 WP6

Modèle commun de la gouvernance et de e-gouvernement

Objectifs spécifiques :

Consolidation des Relations entre les gouvernements et leur population Renforcement de la confiance de l’usage des TICs pour améliorer la qualité

des services publics Exploration de nouvelles méthodes de gouvernance et d’administration

électronique

Résultat à escompter :

Rapport d’analyse de la situation existante Un modèle commun des nouvelles méthodes et techniques de la

gouvernance et de l’e-gouvernement Conception et développement d’un guide numérique en trois langues,

Plan d'action pour la formation et le renforcement des capacités

Objectifs spécifiques :Le personnel des différents territoires conscients et formés sur les aspectstechniques nécessaires à la mise en œuvre d'e-gouvernement pour lesadministrations locales et les universités.Citoyens informés et sensibilisés via les ONGs des actions de visibilité et decommunication sur les avantages de mise en œuvre de l'e -gouvernement .

Résultat à escompter :

Un plan d’action de formation et de renforcement de capacité autour des thèmes: gouvernance, e-gouvernement, open data, big data … et ce dans l’optiqued'accroître les connaissances de groupes cibles spécifiques et pour améliorer laqualité des services offerts .

Mise en place d'initiatives pilotes autour de l'e-gouvernement

Objectif spécifique :Renforcement de la confiance d’usage des nouvelles technologies comme outilspour améliorer la qualité des services publics,

Résultat à escompter :- An Open Government MOOC for OPENWIND

Merci pour votre attentionDr.Ing. Yassine AYDI