Senior Principal Assistant Director Malaysian Administration Modernisation and

Management Planning Unit (MAMPU) 19 November 2019

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SETTING NEW ECONOMIC GOALS

CONTENTS

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IT POLICIES

TRANSFORMING PUBLIC SERVICE DELIVERY

IT PROJECTS

05 MALAYSIA INITIATIVES IN STRENGTHENING ICT PERSONNEL

SETTING NEW ECONOMIC GOALS

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“The government would strive to ensure the effective delivery of government institutions,

monetary stability, comprehensive and inclusive big data, and knowledgeable civil society to

support the goals and programmes of shared prosperity” – YAB Tun Dr Mahathir Mohamad,

Prime Minister of Malaysia

SHARED PROSPERITY ASPIRATION (2030)

SETTING NEW ECONOMIC GOALS

3 Objectives • To ensure the income gap and people’s wealth would be

looked into

• To create a more structured, progressive, knowledge-based and high-value economy

• To become greater Malaysia, an important economic axis in Asia

SHARED PROSPERITY ASPIRATION

SETTING NEW ECONOMIC GOALS

IT POLICIES

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IT POLICIES

Definition: A set of ideas or a plan of what to do in particular situations that has been agreed to officially by a group of people, a business organization, a government, or a political party – Cambridge Dictionary

Open Data

General Circular - Implementation of Public Sector Open Data 2015

ICT Project Technical Approval

General Circular Letter – Guideline on Application of

Technical Approval and Project Monitoring in

Malaysia Public Sector

ICT Project Management

Public Service Development Circular – PTPA No. 3 Year

2018- Public Sector ICT Project Management

(PPrISA)

Common Application

PTPA No. 2 Year 2018 – MyMesyuarat (MyMeeting):

Meeting Management Digital Era Ecosystem

Circular and Guideline

Current IT Acts

Total 455 Acts for 25 Ministries

IT POLICIES

NO. ACT AREA

1 Digital Signature Act 1997 Internet Based Commercial transaction security

2 Computer Crimes Act 1997 Computer Crimes and Hacking

3 Copyright (Amendment) Act 1997 Copyright

4 Telemedicine Act 1997 Health Practice

5 NationaL Library Act 1972 (Amendment 2006) (Act 80).

Library Services including e-library

6 Deposit of Library Material Act 1986 Library services including digital artifact

7 Communication And Multimedia Act 1998 (pindaan 2006)

Communication And Multimedia

8 National Archive Act 2003 Digital Records Archiving

9 Electronic Commerce Act 2006 Electronic Commerce

10 Electronic Activity Act 2007 (AKTA 680) Electronic Government Transaction

11 Personal Data Protection Act 2010 Personal Data Protection (Commercial Use)

12 Evidence (Amendment) (No2 ) Act 2012 Digital Evidence

Regulations and legislations are now reviewed to ensure data sharing bariers/obstacles is handled and digitalisation needs

and methods are acceptable

Big Data Analytics https://www.mampu.gov.my/ms/data-raya-sektor-awam-

drsa Government Online Service Gateway, http://www.malaysia.gov.my

LAW & LEGISLATION TECHNOLOGY HUMAN PROCESS

DATA SHARING ISSUES

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TRANSFORMING PUBLIC SERVICE DELIVERY

MAPPING OF SDG GOALS TO 11TH MALAYSIA PLAN MID-TERM REVIEW PILLARS

CURRENT PUBLIC SERVICE LANDSCAPE

MID-TERM REVIEW, ELEVENTH MALAYSIA PLAN (MTR, 11MP) PILLARS

Reforming governance towards greater transparency and enhancing efficiency of public service

Enhancing inclusiveness development and wellbeing

Pursuing balanced regional development

Empowering human capital

Enhancing environmental sustainability through green growth

Strengthening economic growth Source: http://mea.gov.my/en/rmk/mid-term-review-eleventh-malaysia-plan-2016-2020

17 Goals

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SUSTAINABLE DEVELOPMENT GOALS

EMBRACING MEGATRENDS WITH DISRUPTIVE TECHNOLOGIES

CURRENT PUBLIC SERVICE LANDSCAPE

Source: http://www.pwc.co.uk/issues/megatrends.html

http://www.myforesight.my/2017/11/22/stem-education-preparing-the-future-workforce/ (22 Nov 2017)

SHIFT IN ECONOMIC GLOBAL POWER

DEMOGRAPHIC & SOCIAL CHANGE

RAPID URBANISATION

CLIMATE CHANGE & RESOURCE SCARCITY

TECHNOLOGY BREAKTHROUGH

Convergence of the physical, digital and biological worlds driven by HYPER-CONNECTIVITY and DIGITAL DATA AT THE CORE

PUBLIC SERVICE DELIVERY PRINCIPLES

GOVERNMENT ONLINE SERVICE

ONLINE 1 CITIZEN CENTRIC 2 END-TO-END 3

CASHLESS 4 SUSTAINABLE & RESILIENT 5

RM

TWELFTH PLAN 2021-2025

YEAR 2020

PLAN 2021-2025

Preparation

PREPARATION

IT PROJECTS

04 PREPARATION

PREPARATION

Source: Public Sector ICT Strategic Plan (2016 – 2020)

IT PROJECTS

• MyGovCloud@PDSA (Public Sector Data Center)

• Integrated Government Telecommunication Network (MyGov*Net)

• Unified Government Communication Collaborative Services (MyGovUC )

• Government Public Key Infrastructure (GPKI)

• Public Sector Cyber Security Framework (RAKKSA)

• Compliance to International Security Standard

• Malaysian Public Sector Business Process Digital Tools (MyISMS) & Business Continuity Management Systems (BCMS)

• Cyber Security Development Project (CSDeP)

• Malaysian Information Security, Governance, Risk and Compliance (MyISGRC)

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MALAYSIA INITIATIVES TOWARD DIGITALIZATION

DIGITAL GOVERNMENT INITIATIVES

CONSOLIDATED DIGITAL SERVICES

• Government Online Services Gateway (GOSG)

• MalaysiaBiz • 1Malaysia One Call Center

(1MOCC) • Government Mobile

Application Gallery (GAMMA)

• Digital Document Management System (DDMS) 2.0

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OPTIMISATION OF SHARED SERVICES & CYBER SECURITY

DATA DRIVEN GOVERNMENT

DYNAMIC & COLLABORATIVE ICT GOVERNANCE

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• Public Sector ICT Strategic Plan • Government Service Delivery

Digitalisation Plan • Public Sector Enterprise

Architecture (MyGovEA) • Collaborative Strategic with

Stakeholders • Policies & Guidelines

5 PROFESSIONAL & CAPABLE HUMAN CAPITAL

• Digital Government Competency & Capability Readiness (DGCCR)

• Capability Development Roadmap for ICT Scheme Personnel (CDR)

• Government Data Optimization Transformation Services (GDOTS)

i. Public Sector Big Data Analytics (DRSA) ii. Public Sector Open Data (DTSA)

• Government Information Sharing Hub (myGDX)

https://www.malaysia.gov.my

Structured Framework

Methodology

Repository

Standard/Reference

MALAYSIA INITIATIVES TOWARD DIGITALIZATION

BENEFIT REALISATION, COST OPTIMISATION, RESOURCE OPTIMISATION

Leadership Commitment

Capacity And Capability Building

Aggressive And Continuous Change Management

Reducing the fragmentation of ICT development

Enhance business planning and policy

development

Enhance sharing of information

Improve public

access to information

Identify future connected

government opportunities

Remove Redundancy and

Reduce Complexity

Fostering Democracy

Constituent Improvement

Economic Development

Financial Improvement

ENTERPRISE ARCHITECTURE

MALAYSIA INITIATIVES TOWARD DIGITALIZATION

Creative Content Digital Free Trade Zone

Cloud Computing

Hyper Converged Technology

Emerging Technologies

MALAYSIA INITIATIVES IN STRENGTHENING ICT PERSONNEL

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COMPETENCY AND CAREER DEVELOPMENT PLAN (CCDP)

To enhance the capabilities and competencies of the Public Sector's ICT personnel towards improving the effectiveness of digital service delivery.

To improve the skills and abilities of ICT personnel as an effort to produce competent and high performing human capital for the Public Sector.

To create a dynamic and attractive career ecosystem and retention of talent in the Public Sector.

To strengthen the management and planning aspects of ICT personnel's career advancement towards professional and competitive human capital.

Objective 1 Objective 2 Objective 3 Objective 4

• Program 1: Enhancement of Competency Development

• Program 2: Strengthen Expertise and Professionalism

Strategy 1: EMPOWERMENT OF ICT PERSONNEL

CAPABILITY

• Program 1: Enhancement of Career Advancement

• Program 2: Strengthening Leadership Development for Succession Planning

Strategy 2: EMPOWERMENT OF ICT PERSONNEL CAREER

ADVANCEMENT

• Program 1: Strengthening Development and Planning of Information System Services Scheme

• Program 2: Enhancement of ICT Personnel Records Management

Strategy 3: DEVELOPMENT OF PUBLIC SECTOR INFORMATION

SYSTEM SERVICES SCHEME

39 ICT Competency Domains

14 ICT Technical Expertise

16 Generic Competency Domains

Integrated

The implementation of an Integrated Training Programme at Government Training Institute (National Institute of Public Administration (INTAN) and industry.

Competency and Career Development Plan for Public Sector Information System Scheme 2018-2020

A plan comprising of competency development and career advancement planning for Public Sector Information System Services Scheme officers from the appointment to retirement.

CCDP 2018-2020

ICT STRATEGIC

MANAGEMENT

SYSTEM DEVELOPMENT

ICT INFRASTRUCTURE

MANAGEMENT

ICT PROJECT MANAGEMEN

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STRATEGY OF DATA AND INFORMATION

INFORMATION SECURITY

MANAGEMENT

10. DATA SCIENCE

11. KNOWLEDGE MANAGEMENT AND DIGITAL INFORMATION

12. SAFETY AND PROTECTION OF INFORMATION

13. INCIDENT MANAGEMENT AND ICT FORENSIC

14. ASSESSMENT OF GOVERNANCE AND INFORMATION SECURITY AUDIT

2. DATA CENTER MANAGEMENT

3. ICT ENTERPRISE MANAGEMENT

4. ICT NETWORK MANAGEMENT

5. SYSTEM REQUIREMENTS ENGINEERING

6. SYSTEM ENGINEERING

7. DATABASE MANAGEMENT

8. SOFTWARE QUALITY ASSURANCE (SQA)

14 ICT TECHNICAL EXPERTISE

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1. ICT PROJECT MANAGEMENT 9. ICT STRATEGIC MANAGEMENT

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Delivery- related (achieving results) 5. Analytical thinking 6. Achievement focus 7. Drafting skills 8. Flexible thinking 9. Teamwork and team leadership

Strategic (planning for the future) 1. Developing Talent 2. Organisational

Alignment 3. Strategic Networking 4. Strategic Thinking

Interpersonal (building relationships)

10. Client focus 11. Diplomatic sensitivity 12. Influencing 13. Negotiating 14. Organisational knowledge

Communications 15. Verbal Communication 16. nonverbal Communication

16 GENERIC COMPETENCY DOMAINS

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Reference: The OECD Competency Framework – Core Competencies

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02

03

SETTING NEW ECONOMIC GOALS

CONTENTS

04

IT POLICIES

TRANSFORMING PUBLIC SERVICE DELIVERY

IT PROJECTS

05 MALAYSIA INITIATIVES IN STRENGTHENING ICT PERSONNEL

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TERIMA KASIH

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