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Senior Services COMMUNITY RESOURCE GUIDE A Guide for Caregivers and Families (Arizona -Maricopa County Edition) College Health IPA For Behavioral Health Services: 24 hours per day, 7 days per week Phone: (800) 779-3825

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Senior Services�

COMMUNITY RESOURCE GUIDE�A Guide for Caregivers and Families�(Arizona -Maricopa County Edition)�

College Health IPA�For Behavioral Health Services:�

24 hours per day, 7 days per week�

Phone: (800) 779-3825�

A Message for Family and Caregivers:�Most of us don’t plan to take on the role of a caregiver. So when a family member finds themselves in need of�assistance, the caregiver often finds themselves in a world they are not prepared for - legal issues, medical�issues, financial issues and more.�

As the behavioral health provider for your family member, we have designed this resource guide as a way to�provide you with local, state and national resources to assist you as you navigate the process of caring for�someone.�

College Health IPA is here to assist you and your family member with their behavioral health needs. This guide�offers additional resources for other types of services.�

We truly appreciate the commitment� you have to your loved ones and hope�this guide assists you.�

Sincerely,�

Randy Davis, Ph.D�President / CEO� We strive to take care of you�

and the ones you love.�

1�

TABLE OF CONTENTS�

Topic� Page�

1� Care In The Home� 2�

2� Transportation� 7�

3� Housing And Care Facilities� 9�

4� Caregiver Resources� 12�

5� Specialized Services Resources� 15�

6� Senior Citizen Centers� 17�

1�

SECTION 1: CARE IN THE HOME�

Meals and Nutrition�Many churches, senior centers, community centers and day programs offer meals as a service to elders for no�fee or a minimal fee.�

Area Agency on Aging, Region 1� 1366 E Thomas Rd Ste 108�Phoenix, AZ 85014�(602) 264-2255�

Avondale Senior Center� 1007 S 3rd St�Avondale, AZ 85323�(623) 478-3060�

Buckeye Community Action Program� 201 E Centre Ave�Buckeye, AZ 85326�(623)386-2588�

Chandler Meals on Wheels� PO Box 876�Chandler, AZ 85244�(480) 963-5678�

Chicanos por la Causa� 1112 E Buckeye Rd�Phoenix, AZ 85034�(602) 257-0700�

Community Services of Arizona� 670 N Arizona Ave Ste 23�Chandler, AZ 85225�(480) 899-8717 xt 203�

Concord Senior Center - Tempe� 2600 N Saratoga St�Tempe, AZ 85281�(480) 990-1875�

Deer Valley Community Center� 2001 W Wahalla Ln�Phoenix, AZ 85027�(602) 495-3714�

Desert West Community Center� 6501 W Virginia Ave�Phoenix, AZ 85035�(602) 495-3711�

El Mirage Senior Center� 14010 N El Mirage Rd�El Mirage, AZ 85335�(623) 937-0500�xt 108 / xt 109 / xt 111 Kitchen�

It’s tempting to believe that our loved one won’t need assistance in their home, but for many supportive�services are a way to extend the independence of a family member to live in their own home as long as�possible.�

2�

Foothills Community Foundation� 37417 N Tom Darlington�Carefree, AZ 85377�(480) 488-1090�

Foundation for Senior Living� 1201 E Thomas Rd�Phoenix, AZ 85014�(602) 285-1800�

Gila Bend Community Action Program and Senior�Center�

202 N Euclid�Gila Bend, AZ 85337�(928) 683-2244 or (602) 252-3186�

Guadalupe Senior Center� 9401 S Avenida Del Yaqui�Guadalupe, AZ 85283�(480) 505-5393�

Jewish Community Senior Center� 1118 W Glendale Ave�Phoenix, AZ 85021�(602) 943-2198�

Mesa Senior Services, Inc.� 45 W University Dr�Mesa, AZ 85201�(480) 964-9014�

Paradise Valley Community�

Center�

17402 N 40th St�Phoenix, AZ 85032�(602) 495-3785 Senior Services / (602) 495-3777�Recreation�

City of Phoenix - McDowell Place Senior Center� 17402 N 40th St�Phoenix, AZ 85032�(602) 495-3785 Senior Services / (602) 495-3777�Recreation�

Salvation Army Laura Danieli�

Senior Activity Center�

613 N 4th Ave�Phoenix, AZ 85003�(602) 251-2005�

Scottsdale Civic Center Senior Center� 7375 E 2nd St�Scottsdale, AZ 85251�(800) 312-7702 Social Service�

Senior Services, Inc� 13001 N La Montana Blvd�Fountain Hills, AZ 85268�(480) 816-5888�

South Mountain Community Center� 212 E Alta Vista Rd�Phoenix, AZ 85040�(602) 262-4093 / (602) 262-4097�

Sun City Meals on Wheels, Inc� 13000 N 103rd Ave�Sun City, AZ 85351�(623) 974-9430� 3�

Meals and Nutrition (continued)�

Home health services are classified in two categories:�skilled and custodial. Skilled services refer to more�intensive medical care provided by licensed health care�

professionals, such as nurses and therapists. Custodial care�represents services that help with activities of daily living,�

such as dressing, cleaning and other services.�

Sun Health Olive Branch Senior Center� 10765 W Peoria Ave�Sun City, AZ 85351�(623) 974-6797�

Tempe Social Services� 3500 S Rural Rd�Tempe, AZ 85282�(480) 350-5400�

Tempe Meals on Wheels� 1500 S Mill Ave�Tempe, AZ 85281�(480) 784-5668�

YWCA of Maricopa County -�

Willetta Center�

755 E Willetta St�Phoenix, AZ 85006�(602) 258-0990�

Type� Services provided�

Nurses and social workers� Medical nursing care and behavioral health care�

Home health aides� Personal care (such as bathing, dressing) and light�housekeeping�

Physical, occupational and speech therapist� Specialized therapy services�

Respite Care� Break for in-home caregivers�4�

Area Agency on Aging, Region 1� 1366 E Thomas Rd Suite 108�Phoenix, AZ 85014�(602) 264-2255 Administration�

Arise Arizona� (480) 595-2661�www.ariseaz.com�

Arizona Care Management� 1423 S Higley Road, Suite 115�Mesa, AZ 85206�(480) 633-1831�www.azcaremgt.com�

Banner Home Care & Hospice� 1325 N Fiesta Blvd Suite 1�Gilbert, AZ 85233�(480) 497-5535 or (800) 293-6989�

Boswell Memorial Hospital� 10401 W Thunderbird Blvd�Sun City, AZ 85351�(623) 977-7211 or (623) 876-5351 Administration�

Chandler Health Care Center� 2121 W Elgin St�Chandler, AZ 85224�(480) 899-6717�

Foundation for Senior Living� 1201 E Thomas Rd�Phoenix, AZ 85014�(602) 285-1800�

Odyssey Health Care� 202 E Earll Dr Suite 160�Phoenix, AZ 85012�(602) 279-0677 or ( 800) 478-1682�

Sun Health Personal Health Services� 10448 W Coggins Dr�Sun City, AZ 85351�(623) 974-7500�

Vista Care� 4800 N Scottsdale Rd Suite 5000�Scottsdale, AZ 85251�(480) 648-4545 or ( 888) 608-4661�

5�

Home Health Care Services�

Medication & Pharmacy Assistance�

Resources for Assistance�

National Council on Aging� has an online tool designed to assist individuals in identifying�discount plans or free prescriptions based on question responses.�(www.benefitscheckuprx.org.)�

Pharmaceutical Research and Manufacturers of America� have a database of patient�assistance programs through which manufacturers provide free medications to eligible patients�(www.helpingpatients.org)�

National Association of Boards of Pharmacy� has a list of reputable online drugstores which�may offer discounts.�(www.nabp.net)�

AARP -State Pharmacy Assistance Programs�- (�www.aarp.org/bulletin/yourmoney) -�look under prescription drug section�

National Council on Patient Information and Education� -�(�www.talkaboutrx.org)�

With escalating costs, the medication needs of�elderly patients can have serious impact. With�rising costs and limited incomes, many seniors�find themselves making very difficult decisions.�Pharmaceutical assistance options may include:�

•public or private discount programs for low�income individuals�

•pharmaceutical companies have discount�programs with and without eligibility�requirements�

•clinical trials - inquire with your family�member’s physician�

6�

Although a loved one may be independent enough to continue to live alone, they are not always�able to provide transportation when they need to leave the home - doctor appointments, grocery�stores and other errands. There are a number of public and private groups that provide door-to-�door transportation specifically for the disabled and elderly.�

SECTION 2: TRANSPORTATION�

Transportation for Medical Appointments�

American Cancer Society� 2929 E Thomas Rd�Phoenix, AZ 85016�602-224-0524 /�(800) 227-2345�

Arizona Kidney Foundation� 4203 E Indian School Rd Suite 140�Phoenix, AZ 85018�602-840-1644�

Beatitudes Center DOAR - Developing Older Adult�Resources�

555 W Glendale Ave�Phoenix, AZ 85021�(602) 274-5022�

Disable American Veteran’s Field Office� 3333 N Central Ave Suite 1053�Phoenix, AZ 85012�(602) 627-3286�

Mesa Senior Services Inc� 45 W University Dr�Mesa, AZ 85201�(480) 964-9014�

Neighbors Who Care� 25808 Parkside Dr�Sun Lakes, AZ 85248�(480) 895-7133�

Phoenix Human Services Dept - Reserve-a-Ride� 3045 S 22nd Ave�Phoenix, AZ 85009�(602) 262-4501 Reservation�

7�

Other Senior Transportation Resources�

Beatitudes Center DOAR - Developing Older Adult�Resources�

555 W Glendale Ave�Phoenix, AZ 85021�(602) 274-5022�

East Valley Dial a Ride� 45 N Sunway Dr�Gilbert, AZ 85233�(480) 633-0101�

El Mirage Senior Center� 14010 N El Mirage Rd�El Mirage, AZ 85335�(623) 937-0500 xt 108�

Gilbert Community Action Program� 1140 N Gilbert Rd Suite 109�Gilbert, AZ 85234�(480) 892-5331�

Glendale Transit� 6322 W Myrtle Ave Suite A�Glendale, AZ 85301�(623) 930-3500�

Mesa Senior Services� 45 W University Dr�Mesa, AZ 85201�(480) 964-9014�

Phoenix (City of) Human Services Department -�Reserve-a-ride�

3045 S 22nd Ave�Phoenix, AZ 85009�(602) 262-4501 Reservation�

Scottsdale (City of) Transportation Dept� 7447 E Indian School Rd Suite 205�Scottsdale, AZ 85251�(480) 312-TRIP (8747)�

Valley Metro� 302 N 1st Ave Suite 700�Phoenix, AZ 85003�(602) 253-5000�

8�

At some point, it may not be feasible or desirable for your loved one to continue to live in their own home.�

Moving out of one’s home and into a care facility is an enormous change in lifestyle and can cause great stress.�Whenever possible, the decision should be discussed fully with the affected individual. Additionally, other�family members, physician or other medical professionals and spiritual advisor may be of assistance in making�sure the transition is as smooth and comfortable for all parties involved.�

There are expanding options available for individuals who either do not want to remain in their home or are not�capable of safely caring for themselves in their home.�

Assisted living (Supportive Housing)� - assisted living and other forms of supportive�housing are specifically designed for those who need extra help in their day-to-day�lives but who do not require 24 hour skilled nursing care found in traditional nursing�homes. Often assisted living is located on the same campus (continuous care�communities) with more intensive services so there is a seamless transition should a�higher level of service be needed at a later date.�

Adult residential home� - adult residential housing ( also known as shared or�congregate housing) is often a group housing arrangement for independent seniors�not requiring any medical professionals. An outside agency often arranges this type�of housing.�

Skilled nursing home� - skilled nursing facilities provide the highest level medical�care that can not be managed safely in any other environment.�

Hospice� - hospice provides special services and therapies so individuals who are�terminally ill can remain at home or in a hospice facility. Hospice attempts to�improve the quality of life for terminally ill patients.�

Housing and Care Types�

Section 3: Housing & Care Facilities�

9�

Resources for Housing & Care Facility Selection�

Arizona Department of Health Services�

“A Consumer’s Guide to Nursing Homes”�

www.hs.state.az.us/als/ltc/nhconsgde.pdf�

Arizona Department of Health Services�

“A Guide to Choosing an Assisted Living Facility”�

www.hs.state.az.us/als/guides/achbro.pdf�

“How to Care for Aging Parents”� Author: Virgina Morris�Workman Publishing, NY�

Better Business Bureau - Nursing Home Information�and Referral�

www.data.bbb.org/phoenix2.asp�

Area Agency on Aging, Region One, Inc.� 1366 E Thomas Rd Suite 108�Phoenix, AZ 85014�(602) 264-2255�

Arizona DES, Aging and Adult Administration� 1717 W Jefferson St�Phoenix, AZ 85007�(602) 542-4791�(800) 352-8168�

Elderly Housing Care, Inc� 1532 W Flower Cir cle�Phoenix, AZ 85015�(602) 279-9921�

Foundation for Senior Living� 1201 E Thomas Rd�Phoenix, AZ 85014�(602) 285-1800�

Glencroft Retirement Community� 8611 N 67th Ave�Glendale, AZ 85302�(623) 939-9475�

Glendale (City of) Community Housing Division� 6842 N 61st Ave�Glendale, AZ 85301�(623) 930-2199�

Housing Authority of Maricopa County� 2024 N 7th St Suite 101�Phoenix, AZ 85006�(602) 257-1113�

Kivel Campus of Care� 3040 N 36th St�Phoenix, AZ 85018�(602) 956-3110 xt 177�

Mesa Housing Services� 415 N Pasadena�Mesa, AZ 85201�(480) 644-3535� 10�

Peoria (City of) Housing Department� 8355 W Peoria Ave Suite 115�Peoria, AZ 85345�(623) 486-4375�

Phoenix (City of) Housing Department� 830 E Jefferson St�Phoenix, AZ 85034�(602) 534-2142 Intake�

Scottsdale (City of) Community Assistance Office� 7515 E 1st St�Scottsdale, AZ 85251�(480) 312-7717 Housing Choice Voucher Program�

Senior Alternatives Inc.� www.seniorhoursing.org�

Shared Living Village for Elderly� 2234 E Maryland Dr�Tempe, AZ 85281�(480) 921-0134�

Tempe ( City of) Housing Services Division� 21 E 6th St Suite 214�Tempe, AZ 85281�(480) 350-8950�

Resources for Housing (continued)�

11�

SECTION 4: CAREGIVER�RESOURCES�

Caregivers are reminded regularly that they must take care of themselves in order to be of use to the loved one�in their life they care for. Caregivers are in a difficult role of taking on an additional responsibility when most�already have a full plate - jobs, families, social lives.�

Informal Care� - caregivers should always solicit the help and assistance of friends, family, religious support,�neighbors and any others who can share the responsibility.�

Support Groups� - support groups can provide the caregiver with the opportunity to give and receive�encouragement, understanding and support. It is also a great way to share ideas and exchange information on�resources.�

Respite Care� - respite care involves utilization of services to give the caregiver a break. Services such as day�care, in-home care services or companions provide this necessary resource for all caregivers.�

Children of Aging Parents� 609 Woodbourne Road, Suite 302A�Levittown, PA 19057-1511�(800) 227-7294�www.caps4caregivers.org�

Family Caregiver Alliance� 690 Market Street, Suite 600�San Francisco, CA 94104�(415) 434-3388�www.caregiver.org�

National Alliance for Caregiving� 4720 Montgomery Lane, 5th Floor�Bethesda, MD 20814�www.caregiving.org�

National Family Caregivers�

Association�

10400 Connecticut Avenue, #500�Kensington, MD 20895-3944�1-800-896-3650�www.nfcacares.org�

Well Spouse Foundation� 63 W. Main Street, Suite H�Freehold, NJ 07728�1-800-838-0879�www.wellspouse.org�

Support Options:�

Caregiver Resources:�

12�

Caregiver Respite�

Alzheimer’s Association -�

Desert SW Region�

1028 E McDowell Road�Phoenix, AZ 85006�(800) 272-3900�

Area Agency on Aging - Region One� 1366 E Thomas Road Suite 108�Phoenix, AZ 85014�(602) 264-2255�

Assistance For Independent Living� 325 E Southern Ave, Suite 107�Tempe, AZ 85282�(480) 966-9704�

Foundation for Senior Living� 1201 E Thomas Road�Phoenix, AZ 85014�(602) 285-1800�

Marc Center of Mesa, Inc� 924 N Country Club Drive�Mesa, AZ 85201�(480) 969-3800�

Neighbors Who Care� 25808 Parkside Drive�Sun Lakes, AZ 85248�(480) 895-7133�

Ridgecrest Healthcare� 16640 N 38th Street�Phoenix, AZ 85032�(602) 482-6671�

Sirrine Adult Day Health Care� 247 N MacDonald�Mesa, AZ 85201�(480) 464-1061�

13�

Alzheimer's Association -�Desert Southwest Chapter Support Groups�

Call for meeting information�(602) 528-0545�(800) 272-3900�

Generations� Call for meeting information�(602) 274-5022�

Mesa Senior Services, Inc - Support Groups� 247 MacDonald Street�Mesa, AZ 85201�(480) 964-9014�

Muhammad Ali Parkinson Research Center - Support�Groups�

Call for meeting information�(602) 406-4931�

Scottsdale (City of) Civic Center Senior Center -�Support Groups�

7375 E 2nd St�Scottsdale, AZ 85251�(480) 312-2375�

Sun Cities Interfaith Community Care Support�Groups�

17749 N El Mirage Road�Surprise AZ 85374�(623) 584-4999�

Sun Health Support Groups� 13632 N 99th Ave�Sun City, AZ 85351�(623) 876-4999�

Support Groups�

This list identifies only a small portion of the�support groups available. Caregivers and�family members can consult with their loved�ones physician if a specialized group might�assist or for further support group referrals.�

14�

SECTION 5 : SPECIALIZED SERVICES�

Some conditions or issues can compound the challenges for care givers. Specialized resources exist to assist�caregivers through education, referral and support�

Medical Conditions�Alzheimer’s Disease Education and Referral Center� P.O. Box 8250 �

Silver Spring, MD 20907-8250�(800) 438-4380�www.alzheimers.org�

Alzheimer’s Association� 225 N. Michigan Avenue, Suite 1700 �Chicago, IL 60601-7633�(800) 272-3900�www.alz.org�

American Cancer Society� 1599 Clifton Road, NE�Atlanta, GA 30329�(404) 320-3333�Information Line (800) 227-2345�

American Diabetes Association� 1660 Duke Street�Alexandria, VA 22314�(703) 549-1500�Information Line (800) 232-3472�

American Foundation for the Blind� 15 West 16th Street�New York, NY 10011�(212) 620-2147�Hotline (800) 232-5463�

American Heart Association� National Center�7272 Greenville Avenue�Dallas, TX 75231-4596�(214) 373 6300�

American Lung Association� 1740 Broadway�New York, NY 10019-4374�(212) 315-8700�

American Parkinson’s Disease�Association�

Suite 401, 60 Bay Street�Staten Island, NY 10038�(718) 981-8001�Information Hotline�(800) 223-2732�

Arthritis Foundation� 1314 Spring Street, NW�Atlanta, GA 30309�(404) 872-7100�

Dizziness and Balance Disorders Association� Resource Center, Room 300�1015 Northwest 22nd Street�Portland, OR 97210�(503) 229-7348� 15�

Elderly Abuse�AZ Adult Protective Services� Phoenix, AZ 85012�

(602) 542-4307 Administration�(877) 767-2385 24-hour Hotline�

Aging and Adult Administration�Office of the State Long Term Care Ombudsman (nursing�home abuse or complaint)�

1789 W Jefferson, 950A�Phoenix, AZ 85007�(602)542-4446�

Arizona Department of Health Services, Division of�Licensing�

150 N 18th Avenue #440�Phoenix, AZ 85007�(602) 364-2690�

Legal Issues�American Bar Association Commission on Law and�Aging�

740 15th Street, NW, 8th Floor�Washington, DC 20005�(202) 662-8690�www.abanet.org/aging�

National Academy of Elder Law Attorneys� 1604 North Country Club Road�Tucson, AZ 85716�(520) 881-4005�www.naela.org�

National Senior Citizens Law�Center�

1101 14th Street, NW, Suite 400�Washington, DC 20005�202-289-6976�www.nsclc.org�

Governmental Agencies & National Assistance Organizations�

Department of Veteran Affairs�

Office of Public Affairs�

810 Vermont Avenue, NW �Washington, DC 20420�(800) 827-1000�(800) 829-4833 (toll-free TTY)�www.va.gov�

Center for Medicare and�Medicaid Services (CMS)�

7500 Security Building �Baltimore, MD 21244-1850�(877) 267-2323 (toll-free)�(866) 226-1819 (toll-free TTY)�www.medicare.gov�

American Association of Retired Persons (AARP)� 601 E Street, NW�Washington, DC 20049�(202) 434-2277�www.aarp.org�

Administration on Aging�Eldercare Locator�

(800) 677-1116�www.aoa.dhhs.gov�www.eldercare.gov�

American Geriatrics Society Foundation for Health in�Aging�

The Empire State Building�350 Fifth Avenue, Suite 801�New York City, NY 10118�(800) 563-4916�www.healthinaging.org�

National Association of Area Agencies on Aging� 927 15th Street, NW, 6th Floor �Washington, DC 20005�(202) 296-8130�www.n4a.org�

National Council on the Aging� 300 D Street, SW, Suite 801 �Washington, DC 20024�(202) 479-1200�www.ncoa.org�

16�

Section 6: Senior Citizen Community Centers�

Avondale Senior Center�1007 S 3rd St�Avondale, AZ 85323�(623) 478-3060�

Deer Valley Community Center�2001 W Wahalla Lane�Phoenix, AZ 85027�(602) 495-3714�

Buckeye Community Action Program ( CAP)�201 E Centre Ave�Buckeye, AZ 85326�(623) 386-2588�

Desert West Community Center�6501 W Virginia Ave�Phoenix, AZ 85035�(602) 495-3711�

Cashion Community Center�10857 W Pima Street�Avondale, AZ 85329�(623) 478-2080�

Devonshire Senior Center�2802 E Devonshire Avenue�Phoenix, AZ 85016�(602) 256-3130�

Chicanos por la Causa, Inc.�1112 E Buckeye Road�Phoenix, AZ 85034�(602) 257-0700�

El Mirage Senior Center�14010 N El Mirage Road�El Mirage, AZ 85335�(623) 937-0500 ext: 108�

Chinese Senior Center�734 W Elm Street�Phoenix, AZ 85013�(602) 262-6411�

Esther Angulo Community Center�9555 W Van Buren Street�Tolleson, AZ 85353�(623) 936-2756�

Community Services of Arizona�670 N Arizona Ave, Suite 23�Chandler, AZ 85225�(480) 899-8717 ext. 203�

Foundation for Senior Living (FSL)�1201 E Thomas Road�Phoenix, AZ 85014�(602) 285-1800�

Concord Senior Center - Tempe�2600 N Saratoga Street�Tempe, AZ 85281�(480) 990-1075�

Gila Bend Community Action Program ( CAP)�and Senior Center�202 N Euclid�Gila Bend, AZ 85337�(928) 683-2244 or 602-252-3186�

17�

Goelet A C Beuf Community Center,�Senior Programs�3435 W Pinnacle Peak Road�Phoenix, AZ 85027�(602) 534-9740 or (602) 534-9743�

Paradise Valley Community Center�17402 N 40th Street�Phoenix, AZ 85032�(602) 495-3785�

Golden Gate Community Center�1625 N 39th Avenue�Phoenix, AZ 85009�(602) 233-0017�

Phoenix (City of) HSD - McDowell Place Senior�Center�1845 E McDowell Road�Phoenix, AZ 85006�(602) 262-1842�

Guadalupe Senior Citizen Center�9401 S Avenida Del Yaqui�Guadalupe, AZ 85283�(480) 505-5393�

Salt River Pima-Maricopa Indian Community�10005 E Osborn Road�Scottsdale, AZ 85256�(480) 850-8000�

Jewish Community Senior Center�1118 W Glendale Avenue�Phoenix, AZ 85021�(602) 943-2198�

Salvation Army Laura Danieli Senior Activity�Center�613 N 4th Avenue�Phoenix, AZ 85003�(602) 251-2005�

Luke Krohn Senior Center�1940 ½ E Villa Street�Phoenix, AZ 85006�(602) 262-6835�

Scottsdale (City of) Civic Center Senior Center�7375 E 2nd Street�Scottsdale, AZ 85251�(480) 312-2375�

Manzanita Senior Center�3581 W Northern Avenue�Phoenix, AZ 85051�(602) 262-4949�

Scottsdale (City of) Human Services Division�7340 E Scottsdale Mall�Scottsdale, AZ 85251�(480) 312-2673�

Marcos de Niza Senior Center�305 W Pima Street�Phoenix, AZ 85003�(602) 262-7249�

Scottsdale (City of) Parks & Recreation Division�7340 E Scottsdale Mall�Scottsdale, AZ 85251�(480) 31202722�

Mesa Senior Services, Inc�.�45 W University Drive�Mesa, AZ 85201�(480) 964-9014�

Senior Opportunities West�1220 S 7th Avenue�Phoenix, AZ 85007�(602) 262-6610�

18�

Senior Citizen Centers (continued)�

Senior Services East�1818 S. 16th Street�Phoenix, AZ 85034�(602) 262-7305�

Westside Senior Center�4343 W Thomas Road�Phoenix, AZ 85031�(602) 262-7305�

Senior Services Inc.�13001 N La Montana Blvd�Fountain Hills, AZ 85268�(480) 816-5888�

YWCA of Maricopa County - Willetta Center�755 E Willetta St�Phoenix, AZ 85006�(602) 258-0990�

South Mountain Community Center�212 E Alta Vista Road�Phoenix, AZ 85040�(602) 262-4093 or (602) 262-4097�

Sun Health Olive Branch Senior Center�10765 W Peoria Avenue�Sun City, AZ 85351�(623) 974-6797�

Sunnyslope Senior Services�802 E Vogel Ave�Phoenix, AZ 85020�(602) 252-7572�

Surprise ( City of) Community Initiatives�15932 N Hollyhock Street�Surprise, AZ 85374�(623) 583-0653�

Tempe (City of) Social Services�3500 S Rural Road�Tempe, AZ 85282�(480) 350-5400�

Tempe Community Action Agency, Inc.�2150 E Orange Street�Tempe, AZ 85281�(480) 350-5880�

Via Linda Senior Center�10440 E Via Linda�Scottsdale, AZ 85258�(480) 312-5810�

Senior Citizen Centers (continued)�

19�

Community Information And Referral (CIR) operates a confidential Help Hotline service that provides�individuals with information, answers and referrals on available resources and programs. A specialist will find�out what kind of assistance you are looking for, and then, will direct you to agencies and programs that may be�able to help. The Help Hotline service is free. The CIR Help Hotline can help you find information on over 9,000�health and human services provided by governmental and nonprofit organizations including:�

• Food and Housing�(example: food assistance, nursing home care)�

• Family Assistance�(example: day care services, in-home friendly visits)�

• Financial Assistance�(example: utility assistance)�

• Health Services�(example: services for physically disabled, health clinics)�

Community Information and�Referral Calling from:�

Calling from inside Maricopa County:� 602-263-8856�

Calling from outside Maricopa County:� 800-352-3792�

COMMUNITY INFORMATION & REFERRAL�

ARIZONA COMMUNITY�24-HOUR HELPLINE�

20�

CREDITS�

Area Agency on Aging: 1366 E Thomas, Suite 108, Phoenix, AZ 85014�www.aaaphx.org�

Community Information and Referral “Directory of Human Services, 2006 Edition”�

Family Caregiver Alliance: 180 Montgomery St Ste 1100, San Francisco, CA 94104�

Virginia Morris: “How to Care for Aging Parents”: Workman Publishing, NY,NY, 2004.�