september 8th 2011 1. what, why, when...and the future sierra w/o wires.. and sierra data center 2
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Cloud ComputingOverview & Evolution
September 8th 2011
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Cloud Computing Overview
What, Why, When ...and the Future
Sierra w/o Wires .. and Sierra Data Center
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Your Servers/Apps/Services at a Data Center◦ Provided as a Service ◦ Public Cloud, Private Cloud, Hybrid Cloud◦ SaaS, IaaS, PaaS
Cloud Computing Services?◦ E-mail Hosting◦ Remote Backup◦ Disaster Recovery Solutions◦ File & App Virtual Machines with IT Services◦ Hosted VoIP
What is Cloud Computing?
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More Reliable & Secure Data Center Services◦ Leverage Economies of Scale
Expert External Resource Support Internal Resources Alignment
◦ More Business focused IT support Potential Cost Savings/Management
◦ OpEx vs. Large CapEx Improved System Connectivity/Collaboration
Why Consider the Cloud?
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Upgrades and Renewals ◦ Pending Hardware/Software Upgrades
Including Transition to Virtual Servers ◦ Telco and IT Services Contract Renewals
Outages and Losses◦ Server, Power and/or Connectivity Outages◦ Productivity or Data Loss Events
Moves, Adds and Changes◦ Need Increased Remote User Connectivity◦ New Mission Critical App Deployment◦ Building, Employee or Org Changes
Significant Growth, Downsizing, Acquisition◦ Security and/or Compliance Requirements
Strategic Business/IT Alignment Reviews
When to Consider the Cloud?
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What is the Business Need/Benefit ◦ Alignment of Internal Resource Skills to Support
CapEx Cost Summary ◦ Hardware Upgrade Costs & Software Licensing Fees
OpEx Cost Analysis ◦ Outsourced
Data Center Services Telecom and IT Services
◦ Internal Labor Costs System upgrade Ongoing support for new systems Any admin training
Evaluation of Cloud Service Providers◦ Facilities and Services capabilities◦ National vs. Regional
What to Consider - Business
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What End Users will be Affected & How?◦ User Groups◦ How will User Groups Access the Cloud
Remote Desktop VPN to Remote Files
What Connectivity Type & Speed are Required?◦ Internet vs. Private Network
What Servers/Apps/Services are Required?◦ Just File Servers or Applications too◦ Monitoring and Management Services
Is the Cloud Environment Sized Correctly?◦ Number of VMs ◦ CPU Speed & Cores, RAM, HD Size & Type
What to Consider - Ops
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Forrester expects a full “Cloud Broker” to emerge that:◦ Automatically spans all clouds◦ Acts as a “fixer” for companies
Seeking to deploy new apps Or manage busy times of the year
◦ Potentially Compute Resources and People too
Cloud Future Vision
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You Will use Cloud Computing some way◦ Leveraging External Expert Resources ◦ Secure, Reliable Facilities◦ Cost Effectively◦ To Support your Business Needs and IT Gaps
Not an All or Nothing Proposition◦ Can start with one need area and grow◦ Can also maintain a hybrid solution ongoing
Not a One Time Project◦ A Multi-Year Strategic Plan◦ To more Effectively support Business Operations
Not the Latest Fad◦ A Significant Shift in IT Services Direction
The Next Level of Data Center Services ◦ For all the Right Reasons of:
Economies of Scale, Security, Reliability, Collaboration Leveraging Cost Effective High Speed Connectivity
Let Level 3 and Sierra Help!
Cloud Future Facts
Sierra w/o Wires Overview
© InTouchMSS, MMVIII All rights reserved.
Hardware/SoftwareReseller
IT Services
Monitoring/Notification
Managed Services
Data Center Services
Business Alignment
Pittsburgh Based
Network Solutions Managed Service Provider
About Sierra w/o Wires 22 Employees, 18 Engineers Customers in 25 States Leading Monitoring and Managed Service
Provider in the Region First to Offer Cloud Computing Services
Sierra Data Center 322 Fourth Ave, Tech Center Building Tier 3 Data Center 4500 Sq. Ft. Raised Floor Redundant HVAC and Power Peered 1Gb Internet Connections 24x7x365 NOC, Monitoring & Surveillance Your New Downtown Cloud!
Sierra Data Center Services MS Exchange to Full Cloud Computing Production, DR and Remote Backup
Services Co-location from 1U to Multiple Racks
◦ Cages and Secure Suites Available Internet and Private Network Connectivity 24x7x365 Monitoring and Management
◦ Servers, Infrastructure, Applications
Traditional IT Consulting Architecture and Design Consulting Services
◦ Single Component to Comprehensive System Solutions◦ Knowledge Transfer and Training◦ Level 3 Trouble Shooting and IT Team Support
Network Component Installation and Configuration◦ Firewalls, Router/Switch, IPS/IDS, AIP, CSC, Wireless◦ Perimeter Devices - Spam Firewalls, Web Filter, Load
Balancers, VPNs, E-mail Journal/Archiving
Server/SAN Install, Config and Management◦ Windows, Linux & Mac◦ Hyper V and VMWare VMs◦ HP and NetApp SANs◦ Exchange, SQL, CRM, & DPM◦ VoIP Phone Systems – Cisco, Digium, Asterisk, 3CX
Application Development Microsoft Based
◦ MS VS 2008◦ ASP.net 3.5 & 4.0◦ VB and C#◦ SQL 2005 and 2008
Open Source◦ PHP and ROR◦ MySQL
Recent Recognition PTC – 2011/12
◦ Tech 50 – Technology Accelerator Finalist PBT – 2011
◦ Best Place to Work in Western PA PBT – 2011
◦ Pittsburgh 100 - #15 Fastest Growing Company PTC – 2010/11
◦ Tech 50 – Service Provider of the Year
Customer Benefits Pittsburgh Based Provider Regional and National Consulting Capabilities
◦ Single Project to Large Scale◦ Complete Solution Support
Business and Technology Experience◦ Aligning Business Objectives and IT Services
Flexible Cost Effective Cloud Services◦ Ala Carte Pricing
Primary Engineer assigned per Customer Sierra Incident Manager (SIM)
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Thank you!And Questions?