Upgrades

Service

Repairs

Pre-Owned Sales

Accessories

Experimac is the innovator in technology sales and service, specializing in highly coveted Apple® products with multiple revenue streams and a track record for financial success. The original retail location saw steady growth, with even more expected with the addition of cell phone repair services.

Anyone can be an Experimac customer, who benefits from personal consultation they can’t find in a mall or a big box competitor. Experimac also offers many more income opportunities than single service phone repair places, including:

• Sales of pre-owned Apple® computers and devices• Repair of laptops, phones and tablets• Trade-ins of existing devices• Sales of accessories, upgrades and software

Technology and franchising expertise combine to offer one groundbreaking opportunity.

Ray Titus is a widely recognized leader in the franchise industry. He founded Signarama with a single store in 1986, and it has now grown to become the world leader in the full-service sign industry. Today, Ray leads all of the United Franchise Group brands and service companies to tremendous success. The brands have all been awarded as leaders in their industries. His $450 million dollar franchising company will be greatly enhanced by the addition of the Experimac opportunity.

“Having known Jim Muir and his family from our church and children’s school, I was comfortable investing in their concept of selling and

repairing pre-owned computers and mobile devices. This is an incredible opportunity that I feel United Franchise Group can take worldwide.”

Ray Titus

Jim Muir opened the first Experimac store in West Palm Beach, Florida in 2009. To keep up with the store’s rapid growth, he added his four sons to the staff with the goal of establishing long-lasting relationships with their customers while providing the best service possible. Through their Apple® related expertise, dedication to customer service, and ability to offer exceptional prices on used Apple® equipment, they watched their reputation, success and profits improve, culminating in sales revenue of $1,834,861* in 2013.

Jim Muir

Ray Titus

Income Opportunities

Our First Store Sales Growth

Experimac offers a thriving franchise model that capitalizes on multiple revenue streams, a high closing ratio, a vast customer base and a specialization in a brand with high customer loyalty.

Experimac is actually two complementary businesses, rolled into one.

On the sales side, you will be able to put ownership of highly coveted Apple® product in every customer’s budget. You will take trade-ins and work with each customer to find the best solution for them, without limitations.

You will also offer repairs, upgrades and other services, making your store a one-stop location for all pre-owned Apple® product needs.

You will make money by:

• Selling pre-owned Apple® computers & laptops

• Repairing computers, laptops, tablets & cell phones

• Taking trade-ins of previously owned Apple® products

• Selling new computer, laptop, tablet & cell phone accessories

• Incremental online sales of used electronics

• Upgrading memory and software on computers

This unique combination of a wide variety of products and services led to tremendous success of the first retail location.*

50% of American Households Own

More Than One Apple® Device

*All financial data is based on the results of the Experimac retail location in West Palm Beach, Florida, which has been in operation since 2009. The actual results of a new Experimac franchise location will likely differ from the results stated based on the number of years in operation. Actual results are dependent on a number of factors including: your skills and efforts, the skill and efforts of your employees, local economic conditions, location of retail store, competition from comparable retail outlets, and other similar factors.

2011 2012 2013

$1,834,861

$1,161,595

$696,125

In-Store Repair Center

Your customers will benefit from lower repair costs in your store.

No appointment needed for service/consultation.

Most repairs will be done while the customer waits in your comfortable lounge.

In addition to the sales of pre-owned products, you’ll also be trained to provide computer, iPhone® and iPad® repairs.

Service, repair and upgrade options include:

• Cracked Screens

• Broken LCDs

• Buttons & Power Jacks

• Memory Upgrades

• Hard Drive Replacement

• Battery Replacement

• DVD Repair

• Operating System Installation

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Why Sell More Apple® Products Than The Others?

APPLE® BRAND LOYALTY AMONG HOME

COMPUTERS

Experimac focuses on highly sought-after Apple® products because they hold their value far better than any other competitor. Experimac puts the dream of owning Apple® devices into the hands of a wide variety of customers who can select a pre-owned product that’s just right for their needs.

Apple® has done a great job of creating a brand “belonging” so their customers are loyal and buy with urgency. That means there are plenty of “older” products for you to sell. And the demand for what you sell will be high—many people want the allure of an Apple® product and just can’t afford new. They want to own a desirable product that is less likely to be the target of viruses, spyware and malware and that has the unique configurations and operating systems only found in an Apple® product. While we sell other brands, we feel Apple® products are the best in the industry.

Apple® owners are extremely loyal and when a customer walks into an Experimac store, they are usually there to buy, creating a high closing ratio.

Your customers can save up to 50% off quality tested and warrantied pre-owned Apple® products.

Over 80% of Apple® computer owners said they would purchase another Apple® computer in the future.

Apple® is one of the most recognized brands. That

recognition and attention to quality results in better

resale values compared to other brands. Research

shows used iPads® can hold over 70% of their value

and after 18 months, iPhones® hold 53% of their

value. In our experience, used Apple® computers

sell for up to 70% of the original cost.

Your training begins at our

world-class training facility in

West Palm Beach, Florida.

A Turn-Key Opportunity

Experimac is part of United Franchise Group, the global leader for entrepreneurs, with more than 30 years of franchise experience. Being a part of our proven franchise model offers extensive benefits that ensure you will never go it alone. We are here to help you establish your retail store, assist you with choosing the right location, building out the retail space, negotiating your lease and coordinating the build-out of your space. That’s not all. Our experienced financing experts will also walk you through a variety of options to fund your new venture, including financing and equipment leasing so your store is set-up with everything you need.

World Class Training

We also ensure that you are knowledgeable and ready to serve your community, as an expert in the industry. You’ll take part in one of the most extensive training programs in the franchise industry, which includes 2 weeks of training at our global headquarters in West Palm Beach, Florida. After that, you’ll get personal one-on-one training right in your store to ensure you have the technical, business and marketing expertise you need. Ongoing training opportunities are also provided through regional meetings, our World Expo events and our proprietary online education portal.

The Steps To Starting Your Turn-Key Business

SITE SELECTION

& BUILD-OUT

FINANCING & LEASING

EQUIPMENT &

INVENTORY

EXTENSIVE TRAINING

ONGOING EDUCATION

Everyone is a potential customer for Experimac and our marketing team helps you reach them. Using a multiple channel approach that focuses on your local market, we offer printed marketing materials, public relations campaigns, targeted promotions and online marketing solutions to help you make the most impact in your community. You’ll be able to take advantage of our complete marketing plan which includes your own store website, (which is optimized for best results), handouts and brochures, direct mail and a cooperative advertising fund.

2014 Squaretrade® study

Marketing & Advertising

Support for your turn-key business• Intranet for easy access to

downloads & information

• Established vendor relationships

• Benefits of mass purchasing power

• Ongoing visits from regional marketing staff

• Regional meetings

• World Expo

• Experimac franchisee group calls

• Toll-free technical assistance hotline

• Research & Development for technological advancements

• Online educational portal for store staff training

Your support includes:

As an Experimac franchisee you’ll have access to a team of support staff both at the corporate office and right in your region, who will help you start and grow your business. Our team of experienced professionals guides you through the process of becoming a successful Experimac franchisee. You’ll benefit from decades of experience in sales, marketing, research & development, technical expertise and so much more.

“Americans have spent

$23.5 Billion on repairing or replacing damaged iPhones®”

Everyone is a potential customer

TM

Why Choose Experimac?

As the latest addition to the United Franchise Group family of brands, Experimac franchisees will benefit from our 30 years of franchise experience. Our brands can be found in nearly 1400 locations in more than 70 countries around the world. All of the brands have been awarded by business and franchising magazines as leaders in their industries and have all won numerous prestigious awards, including the U.S. Department of Commerce’s Presidential “E” Award for Export Excellence, the first franchise to ever receive this nomination.

• Emerging technology field in a sector with great growth potential

• Strong sales history with growing profits for the first retail location

• High closing ratios-customers come to buy

• Loyal Apple® customer base

• Advertising & marketing systems in place to help you benefit from every sales opportunity

• Comprehensive training program will teach you all aspects of running your own successful Experimac store

• Location & set up assistance to ensure your location capitalizes on exposure opportunities

• Financing opportunities available to help make your dream of owning your own business come true

TM TMTM

As an Experimac franchisee, you’ll enjoy world class benefits that are proven time and time again with our other franchise models, while benefiting from an emerging high tech industry. The combination of our experience with an exciting new sector makes this a truly exceptional opportunity.

The exciting technology opportunities specializing in the sales and service of Apple® products begins with a simple conversation. We’d like to tell you more about the Experimac opportunity so we can decide together if the business model is a good fit for you. There is absolutely no obligation and no immediate decision is required.

We encourage you to meet a representative to see why Experimac offers unlimited potential for you to own and grow your business in the dynamic and exciting electronics field.

1-888-226-8140

franchise@experimac.com

www.unitedfranchisegroup.com/experimac

Next Steps

Contact Us

Global Headquarters - 2121 Vista Parkway, West Palm Beach, FL 33411

This advertisement is not an offer to sell a franchise. Any offer to sell this franchise will be made by a Franchise Disclosure Document and only following registration by Experimac in any state requiring registration prior to sale.

In New York: This advertisement is not an offering. An offering can only be made by prospectus filed first with the Department of Law of the State of New York. Such filing does not constitute approval by the Department of Law.

The use of Apple Inc. logos or trademarks does not represent an endorsement of Experimac or United Franchise Group. Apple®, the Apple logo® , iPhone®, and iPad® are registered trademarks of Apple Inc.

Copyright 2014, United Franchise Group