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Session 9: Supportive work environments Sustainable Wellbeing HOK Joyce Chan, Head of Sustainable Design, Blanca Dasi Espuig, Sustainability Specialist

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Page 1: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

Session 9: Supportive work environments

Sustainable WellbeingHOK

Joyce Chan, Head of Sustainable Design,Blanca Dasi Espuig, Sustainability Specialist

Page 2: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

Visual Connectivity

Biophilla

Clean Air

Minimizing indoor air pollution and ensuring optimal indoor air quality

Breakout Areas

Informal multi-functional areas that encourage and support interactive and collaborative learning

Creating an environment that nurtures the innate human-nature connection

Connecting occupants at multiple levels and functions increasing a sense of belonging

Daylight

Optimising the quantity and quality of daylight while minimizing unwanted glare and overheating

Beauty and Design

Breakout Areas

Designing stimulating spaces that positively impact the mood and comfort levels of occupants

Informal multi-functional areas that encourage and support interactive and collaborative learning

Interior Fitness Circulation

Promoting physical activity by providing opportunities for an active lifestyle

Page 3: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

Design process

Page 4: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

Environmental

QUALITATIVE(Layout/Look & feel)

Precieved H&WHappiness & SatisfactionSecurityRelationships

National Level:Organisational:Individual:

Increased asset valueProductivity

Decreased public health cost

QUANTITATIVE(IEQ)

Adapted from The flourish Framework © Clements-Croome 2018

Social (Perceptual) Economic

Holistic approach

Page 5: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

WHO30% of new and renovated buildings worldwide are unhealthy and people suffer Sick Building Syndrome (SBS)

Psychologists Philosophers Real Estate Investors DesignersThe integration of mind, body, spirit and environment (Ardell, 1977)complex Develops overtimeMultidimensional Subjective

Individually and collectivelyHappinessBeauty

The H&W sector worth $118.6 billion with the fastest growing rate of 19% since 2013

spend 90% of their time indoorsHuman cost, i.e. salary, represents 90% of the overall expenditure, energy and building operational cost account for only 10% of an average organisation

90%

£

Big knowledge and engagement gap

Only 54% of designer think their clients desire H&W strategies, which 73% of building owers state that their healthier buildings lease faster than conventional one

Page 6: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

Planet

(Minimising environmental impact)

People

(Enhancing Wellness + Circular economy)

Page 7: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

25% less solar stress on building façades (on ave.)

100% Shaded outdoor walking zones (self shading + greenery+ pavilions)

Connectivity

Walkability

Biophilic Design

Adaptability

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PLAYGROUND

BICYCLE TRAIL

EXERCISE/

MARKET

FITNESS

PICNIC AREA

OFFICE DROP-OFF

HOTELDROP-OFF

OFFICE CAR-PARK

HOTELCAR-PARK

RESIDENTIALCAR-PARK

CONVENTIONCAR-PARK

RESIDENTIAL

OFFICE

HOTEL

OFFICE DROP-OFF

HOTELDROP-OFF

OFFICE CAR-PARK

HOTELCAR-PARK

RESIDENTIALCAR-PARK

CONVENTIONCAR-PARKLow Carbon

Development

High performance Buildings

Happy ‘Sticky’Community

Sustainable Wellbeing

Page 9: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

Engagement: Understand people on an individual level

Page 10: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

Performance Gap (Predict VS actual)

Working Well: Being Well Design as a Catalyst

Happy and healthy staff

Active learning

Higher retention rate

Social participation and interaction

Visual and physical connectivity

Sense of place=

Factor in better lighting and access to daylighting & views.

Utilise products that enhance thermal comfort.

Design spaces that promote social interaction. Provide enhanced

air-quality products.

Enhance acoustical comfort.

Embrace biophilic design.

Create spaces that enhance mood.

Healthy eating

Page 11: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction

21

4.0 INDOOR STUDIES4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

Figure 36: Spot measurements, temperature (weekday)

24.8

25 24.9 24.8 24.8 24.6 24.7 24.6

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Air Temperature....14oCRelative Humidity...77%

OCTOBER 27, 201516:00

24.5-24.924-24.4<23.9

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ON 70% ON

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Air Temperature....14oCRelative Humidity...77%

OCTOBER 27, 201516:00

24.5-24.924-24.4<23.9

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OCCUPANCY LEVEL

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Air Temperature....18oCRelative Humidity...56%

OCTOBER 31, 201514:00

24.5-24.924-24.4<23.9

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oC >27

26-26.426.5-26.9

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0% OFF

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31st October, Saturday2:00pmAir Temperature 18°C

OFF 0% OFF

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26 October 15,45 70%Wunderground - Air Temperature 14.0ºC Humidity 77%

ONON

24.5-24.924-24.4<23.9

25.5-25.9

oC >27

26-26.426.5-26.9

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26th October, Monday4:00pmAir Temperature 14°C

ON 70% ON

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Air Temperature....14oCRelative Humidity...77%

OCTOBER 27, 201516:00

24.5-24.924-24.4<23.9

25.5-25.9

oC >27

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OCCUPANCY LEVEL

Figure 38: Spot measurements, temperature (weekday)

Figure 37: Spot measurements, temperature (weekend)

The Qube has a rectangular plan with an atrium penetrating the middle that has a significant effect on its thermal and daylighting performance. The top of the Atrium is opened only during summertime for ventilation while the rest of the year mechanical ventilation is the main source of air inside the building.

By observation and spot measurements taken on two October days (Figure 36 and 37), a weekday and a weekend, a difference of 2.4 ̊C was measured in the first floor of the Qube, due to the absence of mechanical ventilation on the weekends.

The lowest temperatures were observed around the atrium; minimum 23.9 ̊C on the weekday and 25.4 ̊C on the weekend. This could be explained by the stack effect in the atrium. As shown in the section (Figure 38) the temperature is lowest at the bottom of the atrium and rises with each floor.

Page 12: Session 9: Supportive work environments Sustainable ... · Measuring Wellbeing = IEQ + Enegy Consumption + Precieved Satisfaction 21 4.0 INDOOR STUDIES 4.4 FINDINGS: INDOOR SPOT MEASUREMENTS

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Air Temperature....16oCRelative Humidity...64%

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842 863 865

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Air Temperature....11oCRelative Humidity...64%

NOVEMBER 16, 201516:30

920

550 740

4.0 INDOOR STUDIES4.3 CO2 LEVELS

Figure 34: CO2 levels 31.10.15 (weekend) Figure 35: CO2 levels 16.11.15 (weekday)

“8 L/s fresh air is equivalent to an elevation of 600 ppm of carbon dioxide (CO2) which, when added to the normal outdoor CO2 of 400 ppm, gives an internal CO2 concentration of 1000 ppm; 5 L/s would be equivalent to 1350 ppm internally.”

- CIBSE Guide A

Spot measurements for CO2 levels in the first floor, which is the main complaint expressed by HOK employees, were noted by the team on a weekday and a weekend for comparison. Levels measured in the weekdays are significantly higher than the weekends, due to the absence of employees on the weekend, with the highest level of 940ppm on the weekday and 807ppm on the weekend compared to 550 ppm found in the outside air on Whitfield street and 740ppm on Tottenham court road.

According to CIBSE Guide (A), ventilation should remove and dilute warm and/or humid air and there should be sufficient air movement to provide a sense of freshness without it being draughty.

As a general rule, the fresh air supply rate should not fall below between 5 and 8 litres per second per occupant but this will depend on various other factors including floor area per occupant, processes carried out, equipment used and whether the work is strenuous. (8 L/s fresh air is equivalent to an elevation of 600 ppm of carbon dioxide (CO2) which, when added to the normal outdoor CO2 of 400 ppm, gives an internal CO2 concentration of 1000 ppm; 5 L/s would be equivalent to 1350 ppm internally.) The higher ventilation rate of 8 L/s per person is recommended. (6)

Consequently, the team concluded that the employee’s complaints about the inadequate indoor air quality is merely psychological as the CO2 levels measured indoors is within the range of the normal internal CO2 concentration levels.

19

4.0 INDOOR STUDIES4.2 INTERVIEW & QUESTIONNAIRE

12

3

5

4

Figure 32: Questionnaire zoning of the HOK Office

Figure 33: Questionnaire question: Where do you sit? Where would you like to sit?

The floor plan was divided into zones (figure 32 zoning questionnaire), in order to better analyse the problems faced by the employees in the different areas of the office. The results of this questionnaire resemble at least 70% of the people working at HOK.

The teams working in zones 1,2 and 3, which are located on the main facades of the building, showed satisfaction with natural daylight and gratitude for having the atrium as a place for social gatherings. However, they complained about the lack of control over temperature and noise as well as indoor air quality

Moreover, the workers stationed in zones 4 and 5 expressed dissatisfaction about the lack of natural light due to their placement further away from the elevations. Internal noise and temperature oscillation are additional problems faced by the workers placed closer to the atrium. Furthermore, the employees were asked to point out their preferred workspace, which are indicated in figure 33. In conclusion, the people placed in zones 4 and 5 would prefer to be moved to the corners of the building.

Additionally, interviews were conducted with Ronak Gawarwala, our main contact and former SED student, Joyce Chan and John the Qube manager:

• Ronak expressed concerns about the fixed blinds that only allow an obstructed view to the outside and result in the dependence on artificial lighting throughout the day.

• Joyce complained about the interior air quality and expressed interest as to whether the atrium is beneficial from the environmental aspect.

• John controls the ventilation and lightning systems as well as the ceiling openings in the atrium manually.

Less diserable More diserable

HOT

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18

4.0 INDOOR STUDIES4.1 HOK OFFICE OVERVIEW

Fixed Glazing at All Facade

Atrium: Open during Summer

Mechanical Ventilation

Fixed Glazing

Fixed Blinds

Fixed Blinds

Fixed Glazing

INPUTS:

1. OFFICE AREA: 2099m22. OCCUPANTS: 4.9 person/m23. ELETRIC EQUIP: 300W per workstation, 35W/m24. LIGHT: 10.5 W/m25. HEAT LOSS COEFFICIENT: 2610,6 W\K, 1.24 W/Km26. WINDOW/FLOOR RATIO: 24.1%7. FAÇADE: 2.0W/m2K, 2xGlazing Low-E8. OPEN ATRIUM: 1st May-End August9. TIMER CLOCK: 7am-7pm

LEED GOALS:

1. DIRECT EXTERIOR VIEW: 90% of seated occupants2. NATURAL DAYLIGHT: 90% of occupants3. MOTION-SENSORS: After hours 4. LIGHT SWITCHES: Manual on/off for all controls5. AVERAGE ILLUMINANCE: 400 lux

The 100,000sq ft building provides flexible office space suitable for multiple tenancies on the first to fifth floors around a central atrium. HOK, the first UK office to achieve a LEED Gold certification under the commercial interiors category, is located on the first floor of the Qube and is this project’s main focus.

The main entrance of the building is from Whitfield street. A reception desk for two people is included in the reception area on the ground floor as well as a private staircase to the first floor serving HOK employees.

Retail tenants are occupying the ground floor with access to the restaurants from Tottenham Court Road.

There are three cores serving the Qube: • The main core (A) includes passengers lifts and WCs adjacent to the atrium.

• The second core (B) includes a firefighting shaft and services,

• while the third core (C) is for services only. (Figure 30 HOK circulation)

(Figure 30 HOK zoning) shows the distribution of work spaces and services on the first floor. Desks are distributed evenly on the Northwest façade overlooking tottenham court road as well as on the South-west façade overlooking Maple street. The southern façade is split between workspaces and three meeting rooms overseeing Whitfield street. Printing rooms and workshops are allocated on the south east façade blocking the view to the court yard. Furthermore, the kitchen, Core (A) and more workstations are set around the atrium, while the atrium itself is used for meetings and social gatherings.

The Atrium includes full height glazing on the three sides and a glazed balustrade to core (A) balconies from the 2nd to 5th floor included. The top of the Atrium is opened only during summertime for ventilation while the rest of the year mechanical ventilation is the main source of air inside the building. The building has fixed double glazed aluminium framed curtain wall elevations with fixed interior blinds. (Figure 29 Qube section)

The Gold CI LEED winning office aimed for: • Ample natural daylight for 90% of occupants

• Non-regularly occupied space’s, are located in areas which also have access to daylight

• Bright, cheerful, healthy and comfortable work environment

• Daylight redirection and glare control devices to ensure daylight effectiveness

• Window shades to prevent glare

Workshops

Kitchen

Meeting room

Offices

Horizontal Circulation

Vertical Circulation

Figure 29: Qube, Section

Figure 30: HoK Office, Zoning Figure 31: HoK Office, Circulation

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3 kWh/day/

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kWh /day /AA SED MSc + MArch Sustainable Environmental Design 2015-16

Architectural Association School of Architecture I Graduate School I Term 1 ProjectRefurbishing the City : London Case StudiesDecember 2015

Alonso, RafaelDias, Ana Carolina

Durmaz, EceEid, Pakinam

HOK OFFICEQ U B E

90 Whitfield Street

London W1

AA SED MSc + MArch Sustainable Environmental Design 2015-16Architectural Association School of Architecture I Graduate School I Term 1 ProjectRefurbishing the City : London Case StudiesDecember 2015

Alonso, RafaelDias, Ana Carolina

Durmaz, EceEid, Pakinam

HOK OFFICEQ U B E

90 Whitfield Street

London W1

HOT

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Perceptions

Emotions

Collaboration

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Wellbeing Level (Perceptions)

Figure 12. Confusion matrix during training for the customVGG S network on the CK+ dataset.

Figure 13. Confusion matrix during training for the customVGG S network on out homebrew dataset.

ing one of six expressions (anger, fear, neutral, happy, sad,surpirse) is superimposed over a user’s face in real time (seehttps://youtu.be/MDHtzOdnSgA for a demonstra-tion). Some of the results are shown in Figure 14.

While we achieved a successful implementation, signif-icant improvements can be made by addressing several key

Figure 14. Samples of the video demonstration. Each pair of im-ages indicates a pair of images. The emotion detected by the CNNis indicated by the type of emoji superimposed over the subject’sface.

issues. First, a much larger dataset should be designed toimprove the model’s generality. While we achieved > 90%accuracy in laboratory conditions (perfect lighting, cameraat eye level, subject facing camera with an exaggerated ex-pression), any deviation from that caused the accuracy tofall significantly. In particular, any shadow on a subject’sface would cause an incorrect classification of ‘angry’. Inaddition, the webcam needs to be level to the subjects’ facesfor accurate classification. Augmenting our home-breweddataset to include off-center faces could have addressed thisproblem. Heavier pre-processing of the data would havecertainly improved test-time accuracy. For example, ad-justing the brightness to the same level on all the imagesmight have removed the requirement for providing jitteredinput images. Also, fully training a network other thanVGG S might yield substantial improvements in computa-tion speed, since VGG S is relatively slow.

As mentioned previously, a particularly difficult aspectof real-time recognition is deciding how to classify tran-sition frames from neutral to fully formed expressions ofemotion. One viable solution is to use a running average ofthe top classes reported by each frame which would amelio-rate the problem of noise/errors caused by dynamic expres-sions [15]. Unfortunately, the relatively slow frame-rate ofour demonstration made this solution untenable. Regard-less, our implementation appeared to classify a subject’semotion reliably. Future implementations that run at higherframe-rates would require a running average.

Our project was implemented under Python 2.7 and thesource code can be downloaded from a github repository[19].

6

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Sustainable Wellbeing

Sustainability Well-being

HOT

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112 A. GHAFFARIANHOSEINI ET AL.

Figure 2. The matrix for SBS mitigation through an evaluation of the complexity and effectiveness of mitigation strategies as part of healthy built environments.

to those measures that require considering the physical alter-ations such as usage of greeneries in building or improvementof mechanical ventilation systems. Apart from these measures,it is believed that SBS can be categorized as a pollution-relatedillness (Imai and Imai 2011). Therefore, national governmentsmust also attempt to solve these problems by making buildingregulations that prevent the use of toxic materials in living envi-ronments and/or providing financial support for SBS patientsto take radical measures to solve their problems. Yet, there is adearth of attempts performed to address the SBS related issueswith consideration of all potential strategies altogether.

Based on the review of recent studies (Abdul-Wahab 2011;Clements-Croome 2018; Vural and Balanlı 2011), it can bededuced that in order to effectively tackle SBS and achieve ahealthy indoor environment, the following key attributes shouldbe taken into account:

• fresh and clean air and proper (natural) ventilation whilemaintaining IAQ (i.e. cross ventilation provides the most ven-tilation);

• thermally comfortable environment (i.e. acceptable level oftemperature, humidity, predicted mean vote);

• adequate acoustic level andminimized level of external noise;

• acceptable level of CO2 and minimized level of indoor pollu-tants (i.e. NO2);

• control moisture levels (i.e. too much moisture can increasegrowth of bacteria, and mould);

• sufficient daylight and no glare (i.e. window sizes should becarefully considered and be fit for purpose);

• solar gain control (i.e. Too much glass can lead to internaloverheating);

• acceptablematerial usagewith no issues of toxicity, microbe,dampness, mould, and similar challenges;

• external views, and determines the window height requiredfor views;

• appropriate landscape allocation and possibly nature con-tact;

• proper colour use relevant to the function of spaces;• proper segregation of spaces for sense of privacy once

required;• efficient plan layout and furniture arrangement to promote

flexibility and collaboration;• ergonomic indoor layout;• adequate use of digital technology once required. Note: Tak-

ing all of the above considerations into account in profes-sional practice may be complex and multifaceted.

Source: A. Ghaffarianhoseini et al., “Sick building syndrome: are we doing enough?,” Archit. Sci. Rev., vol. 61, no. 3, pp. 99–121, 2018.

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BIOPHILIA

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Sight

Touch Taste

Smell

Hearing

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Sources: Human Space and the US Department of Labor

Energy1%

Wellbeing13%

Productivity8%