SESSION OBJECTIVESAt the conclusion of this training session, we will understand:• How we demonstrate integrity in our work unit• How to apply integrity to the strategic goals of BJWCH• Ways in which BJWCH policies and procedures help team

members maintain Integrity• How Integrity helps us to discuss issues openly and

honestly• Ways we can help each other demonstrate Integrity in the

future

BJWCH Values Conversation Tool

BJWCH MISSION

To improve the health of the people and communities we serve.

BJWCH VISION

To be the hospital of choice for ambulatory, diagnostic and short-stay medical care.We will:

• Deliver exceptional Quality and Safety with every encounter• Be known for our Extraordinary People• Pursue excellence to maximize value for the patient

BJWCH STRATEGIC PRIORITIES

Exceptional Quality and

Safety

Outstanding Service

Extraordinary People

Strategic Growth

Financial Responsibility

BJWCH INTEGRITY BEHAVIORS

All BJWCH team members should demonstrate Integrity in the following areas:

- Policies & Procedures- Time Management & Work/Life Balance Issues- Open & Honest Communication- Safety Issues- Privacy & Confidentiality

What issues are related to these images?

What policies and procedures are related to these images?

Why are these policies and procedures important to Integrity?

How do we hold each other accountable to these policies?

How could you help your team members?How would this help them with their work/life

balance?

You notice that there are a couple of team members who appeared overworked and

stressed. You have just finished your work and have

some time.

You and your coworkers have some concerns about a new policy for your department.

What are some ways you could share your concerns?

You are on your way to lunch and find coffee spilled on the floor.

What should you do?

What should be done to maintain confidentiality?

A well-known celebrity has been admitted to the emergency department.

I will be positive, honest and committed to the Barnes-Jewish West County

Mission