sgear_installationguide

S-‐GEAR INSTALLATION GUIDE -‐ REV 1

S-‐Gear Installation Guide © 2014 Scuffham Amps. All Rights Reserved.

V2.4

S-‐GEAR INSTALLATION GUIDE – v2.4 PAGE 2

The information in this guide is subject to change without notice and does not represent any commitments or obligations from Scuffham Amps OÜ.

The software featured in this guide is protected by an End User License Agreement and thereby subject to all those terms.

No part of this guide may be copied, reproduced or otherwise transmitted or recorded, for any purpose, without prior written permission from Scuffham Amps OÜ (Scuffham Amps). All trademarks and brand identities are used for descriptive purposes only and remain the property of their respective owners.


1. INSTALLATION

1.0 Before you begin 4

1.1 Download and run the latest installer on Windows 4

1.2 Download and run the latest installer on Apple MAC 8

1.3 Running S-‐Gear for the first time 10

2. LICENSE ACTIVATION

2.0 Purchase a License Key 11

2.1 Online activation 11

2.2 Offline activation 13

3. RUNNING A SECOND COPY OF S-‐GEAR

3.0 Running a second copy of S-‐Gear 16

4. LICENSE DEACTIVATION

4.0 Online deactivation 16

4.1 Offline deactivation 18

5. UPDATING S-‐GEAR

5.0 Updating S-‐Gear 21

6. UPGRADING S-‐GEAR FROM V1.NN TO V2.n

6.0 Upgrading S-‐Gear from v1.nn to v2.n 21

7. UNINSTALLING S-‐GEAR

7.0 Uninstalling S-‐Gear on a Microsoft Windows system 22

7.1 Uninstalling S-‐Gear on an Apple MAC OS X system 22

7.2 Removing S-‐Gear v1.nn from your system 22

8. TROUBLESHOOTING

8.0 Repairing your installation 23

8.1 License repair 23

8.2 License error 23

APPENDIX

S-‐Gear files and folders 24


1. INSTALLATION

1.0 Before you begin Check that your operating system is supported. A list of currently supported operating systems can be found on the Scuffham Amps website. It is recommended to apply the most recent operating system updates to your machine. 1.1 Download and run the latest installer on Windows

Visit www.scuffhamamps.com/download to obtain the latest release of S-‐Gear. All registered website visitors can download the S-‐Gear installation and documentation files. The S-‐Gear installation file is called:

S-‐GearSetupv2_nn.exe

To run the installer: 1.1.0 Close all other applications and double click the setup file to launch the installer.

1.1.1 The S-‐Gear Setup Wizard Welcome screen will be displayed, click Next to proceed.


1.1.2 The End-‐User license Agreement is displayed. It is important that you read and accept the terms of the licence agreement. If you do not agree to the terms then click cancel and do not install S-‐Gear. If you agree to the terms of the license, click the ‘I accept’ button and then click Next to proceed.

1.1.3 S-‐Gear Standalone Application Destination Folder. By default, the S-‐Gear files will be installed into your Windows Program Files directory. We strongly recommend that you keep this default setting (In the next step you have the opportunity to choose a VST plug-‐in folder). If you wish to install to another folder, click to the Browse button and choose a folder. The default installation folder is: C:\Program Files\Scuffham amps\S-‐Gear\

Click Next to proceed.


1.1.4 S-‐Gear Plug-‐In Destination Folder. This screen determines the install location of the S-‐Gear.dll VST plug-‐in (S-‐Gear64.dll for native 64-‐bit VST). If you are not sure about this, then just leave the default setting. You can move or copy the DLL later if you wish, it can be placed anywhere on your machine. If you are installing S-‐Gear on a Windows 64-‐bit system, you will see a further option to install 32-‐bit plug-‐in. If you run a 32-‐bit DAW or other 32-‐bit VST host software, then select this option to additionally install the 32-‐bit version of the S-‐Gear VST dll. The default VST plug-‐in installation folder is: C:\Program Files\Scuffham amps\S-‐Gear_VST\

Click Next to proceed.

1.1.5 You are now ready to begin the installation. At this stage it is possible to click Back and review or change any of your installation settings. Otherwise, click Install to proceed with the installation.


1.1.6 Windows Security: Depending on the version of Windows you are running, you will be asked by Windows to allow the installer ‘permission to continue’ or ‘Do you want to allow the following program to install software on this computer?’ The Scuffham Amps installation package is signed by us with a VeriSign secure code-‐signing certificate so that you can be confident that the installation package is a genuine Scuffham Amps installer. Windows should indicate the software publisher as ‘Scuffham Amps’. To allow the installation, click Continue. Installation should take no more than a couple of minutes.

1.1.7 On completion, the following screen will be displayed, click Finish. You are done! For full details of the items installed and created by S-‐Gear, see the table in the Appendix.


1.2 Download and run the latest installer on Apple MAC Visit www.scuffhamamps.com/download to obtain the latest release of S-‐Gear. All registered website visitors can download the S-‐Gear installation and documentation files. The S-‐Gear installation file is called:

S-‐GearSetupv2_nn.pkg

To run the installer: 1.1.0 Close all other applications and double click the package file to launch the installer.

1.1.1 The S-‐Gear installer welcome screen will be displayed, click Continue to start.

1.1.2 The End-‐User license Agreement is displayed. It is important that you read and accept the terms of the licence agreement. If you do not agree to the terms then close the window and do not install S-‐Gear. If you agree to the terms of the license, then click Continue to proceed.


1.1.3 On this screen you can select the destination disk for your S-‐Gear installation.

Click Continue to proceed.

1.1.4 You are now ready to begin the installation. At this stage it is possible to click Go Back and review or change any of your installation settings. Otherwise, click Install to proceed with the installation.


1.1.5 On completion, the following screen will be displayed, click Close. You are done! For full details of the items installed and created by S-‐Gear, see the table in the Appendix.

1.3 Running S-‐Gear for the first time Click on the Desktop S-‐Gear icon to run S-‐Gear.

When you run S-‐Gear for the first time, a set of user presets is created in the S-‐Gear data folder. You don’t need to worry about these files, S-‐Gear will take care of managing your preset folders and if you enable the ‘archiving’ option, S-‐Gear will store a backup of your presets every time S-‐Gear is closed. For more information, consult the S-‐Gear User Guide. If this is the first time you have installed S-‐Gear, you now have a 15 day fully functional free trial. Please read the S-‐Gear User Guide and enjoy!


2. LICENSE ACTIVATION

2.0 Purchase a license key Visit www.scuffhamamps.com and click to purchase an S-‐Gear license. The purchased license key will be sent to you by email. 2.1 Online activation IMPORTANT: Use the S-‐Gear Standalone Application for ALL licence operations Online activation is the best way to get licensed quickly and easily. Make sure that your computer is connected to the Internet and follow these simple steps: 2.1.0 Click the activation button on the trial screen:

2.1.1 Type in your License Key, or use the paste tool to copy and paste the Key from the email you received. If you type in the License Key, it is not necessary to type the separators; S-‐Gear will add these when it validates the key. Pressing the Enter key or clicking away will validate the key you have entered. If the Key is entered correctly, you should see a green tick (as below). If not, try entering your License Key again.


2.1.2 Next, click the Activate key, S-‐Gear will do the rest. On successful completion, you will see a green tick and the message ‘License activation successful!’ Your serial number will appear in the top right hand corner of the License screen.

e.g., SN 808943537

2.1.3 Click the Close button and use S-‐Gear.

2.1.4 NOTE: If the Online Activation fails, you will see a red cross and a failure message. The most likely problem is that your Internet connection is not working. You could also check our website for activation server status:

www.scuffhamamps.com/activation NOTE: We aim to have our License server running 24-‐7, however if for some reason we need to take the server down for maintenance, we will post a message on the Scuffham Amps website. NOTE: Your S-‐Gear License allows you up to two concurrent activations. If you try to activate more instances of S-‐Gear, the activation will fail.


2.2 Offline activation IMPORTANT: Use S-‐Gear in Standalone application mode for all licence operations If you cannot connect your target computer to the Internet, then we also offer an offline activation process using request and response codes. Important: If S-‐Gear is activated using the offline process, then any subsequent deactivation must also follow the offline process. Follow these steps: 2.2.0 Click the Activation button on the trial screen.

2.2.1 Click the Offline button. It is not necessary to enter your License Key.


2.2.2 The next screen is for informational purposes, click Next.

2.2.3 Offline Activation Step 1: S-‐Gear will generate a request code unique to your machine.

Copy this code using the copy tool , then paste the code into an email and send it to us at [email protected], along with the following information:

2.2.4 Email us at [email protected]: • Subject: ‘ACTIVATE’ • Your name • Your email address • Your S-‐Gear License Key • Your S-‐Gear Request Code

We will try to respond to all Offline Licence Activation request within 24 hours. Please make sure you provide the information requested. You can now close S-‐Gear by clicking on the X button. The pending offline activation will be remembered next time you restart S-‐Gear. IMPORTANT: Do not use the Cancel button unless you wish to cancel the offline transaction!


2.2.5 Click Next to proceed to Offline License Activation – Step 2:

2.2.6 You will receive an activation Response Code via email; Paste this code into the activation

box using the paste tool , alternatively you can type in the response code. Next click Activate. On successful activation a green tick will appear. Your Serial number will appear in the top right had corner of the License screen. e.g., SN 2210448003

2.2.7 NOTE: If the Offline Activation fails, you will see a red cross and a failure message. The most likely problem is that the code was entered incorrectly. Please attempt the process again.


3 RUNNING A SECOND COPY OF S-‐GEAR

3.0 Running a second copy of S-‐Gear The S-‐Gear License allows you to activate two copies of S-‐Gear on two different machines and run them concurrently. This is handy if you wish to run S-‐Gear on both your desktop machine and a laptop. The process for installing and activating S-‐Gear on a second computer is exactly as described in sections 1 and 2 above. Note: You cannot run more than two concurrent S-‐Gear activations. You can however deactivate one copy of S-‐Gear and activate another copy on a different machine. See section 4 on License Deactivation.

4 LICENSE DEACTIVATION

Your S-‐Gear license is not tied permanently to a single machine. You can deactivate your S-‐Gear license on one machine and reactivate on another. As with license activation, we recommend that you use the online service, as it requires only a few simple clicks. 4.0 Online deactivation Online deactivation is simple and quick. Follow these steps: 4.0.1 Access the S-‐Gear About screen; in the S-‐Gear standalone application you can access this

screen via the Help menu. From the plugin (and the standalone application) you can access

the S-‐Gear about screen by clicking the icon situated to the left of the software bar:


4.0.2 On the about screen, click Deactivate. Once started, License deactivation cannot be cancelled. Ensure that the computer remains connected to the Internet throughout the deactivation process.

4.0.3 On successful deactivation the green tick icon will appear. This copy of S-‐Gear has been deactivated and your license credit has been returned to the server. You can now go ahead and activate S-‐Gear on another machine.


4.0.4 If Online deactivation fails, the most likely cause is that the internet connection is not

working. Please refer to section 2.1.4

4.1 Offline deactivation If you cannot connect your target computer to the Internet, then we also offer an offline deactivation process using request and response codes. The steps are quite similar to the offline activation described in section 2. Follow these steps: 4.1.0 Access the About screen (see step 4.0.1).

WARNING: Offline deactivation cannot be cancelled. It must be completed.

4.1.1 Offline License Deactivation – Step 1: S-‐Gear will generate a request code which must be emailed to [email protected]. We require:

• Subject: DEACTIVATE • Your Name • Your Email Address • Your Request Code • Your License Key.

Use the copy tool to copy the request code.

We will try to respond to all offline Licence requests within 24 hours. Please make sure you provide the information requested.

You can now close S-‐Gear. The pending offline deactivation will be remembered next time you restart S-‐Gear. WARNING: Offline deactivation cannot be cancelled. It must be competed.


4.1.2 Click Next for Offline License Deactivation – Step 2:

4.1.3 You will receive a Response Code;

Paste the response code into the deactivation box using the paste tool , alternatively you can type the response code. Next, click Deactivate. On successful deactivation a green tick will appear. This copy of S-‐Gear has been deactivated and your license credit has been returned to the server. You can now go ahead and activate S-‐Gear on another machine.


4.2.1 NOTE: If the Offline Deactivation fails, you will see a red cross and a failure message. The most likely problem is that the response code was entered incorrectly. Please attempt the process again.


5 UPDATING S-‐GEAR

5.0 Updating S-‐Gear From time to time we may post updates for S-‐Gear which can be downloaded from the Scuffham Amps website. Installation of updates is exactly the same as the installation process described in section 1. It is not necessary to uninstall the previous version; the new update can be installed over the top. Your license status and User Preset data will be maintained.

6 UPGRADING S-‐GEAR FROM V1.NN TO V2.0

6.0 Upgrading S-‐Gear from V1.nn to v2.0 S-‐Gear v2.0 includes some significant changes to the parameter formatting and storage. In order to preserve existing DAW projects, we decided to deliver v2.0 as a new plug-‐in.

Ø S-‐Gear v2.0 installs the new VST plug-‐in side-‐by-‐side with previous v1 plug-‐in. In the DAW, the v2 plug-‐in will appear as ‘SGear 2’ and the older v1 plug-‐in will remain as ‘SGear’. Any DAW projects created with v1 will continue to use the v1 plug-‐in unless you replace the plug-‐in instance with a new v2 instance. You can mix v1 and v2 instances in the same DAW project. Note: Some DAW’s display the VST plug-‐in DLL name rather than the plug-‐in name, the S-‐Gear v2 64bit DLL is called, ‘S-‐Gear2_x64.dll’

Ø When running S-‐Gear v2.0 for the first time (either Standalone or Plug-‐in), your existing v1 User Presets and Impulse responses will be imported into S-‐Gear v2.0.

Ø S-‐Gear V2 can read (import) preset SFX files exported from S-‐Gear V1. However, S-‐Gear V1

cannot read SFX files generated by S-‐Gear V2.

Windows:

Ø MIDI Controller data and other global configuration settings do not get transferred from S-‐Gear v1 to v2. You must re-‐enter these settings in v2.

MAC:

Ø When running S-‐Gear v2.0 for the first time, MIDI Controller settings are captured from S-‐Gear V1. Note however that S-‐Gear V1 cannot read MIDI controller settings entered using V2.

Ø Other global options (such as MIDI channel, Knob mode etc.) are stored in the MAC OS preferences and are common to both S-‐Gear V1 and S-‐Gear V2.


7 UNINSTALLING S-‐GEAR

7.0 Uninstalling S-‐Gear on a Microsoft Windows system

If for some reason you wish to uninstall S-‐Gear from your computer, there are two ways in which this can be done:

1) Double click on the S-‐Gear setup file and follow instructions to remove S-‐Gear, or 2) From the Windows control panel select ‘Uninstall program’. Select S-‐Gear from the list of

installed programs, and then select the Uninstall option.

7.1 Uninstalling S-‐Gear on an Apple MAC OS X system If you wish to remove S-‐Gear from your MAC OS X system, you need to do this manually. You will need to locate and delete the S-‐Gear application bundle, and S-‐Gear Audio Unit plug-‐in bundle. Details of install locations can be found in the table in the Appendix.

7.2 Removing S-‐Gear V1.nn from your system (keeping S-‐Gear v2.n) S-‐Gear v2.n can be installed alongside v1. If you have existing DAW projects that use the v1 plug-‐in, then you will probably wish to keep v1 on your machine. If you do not need to maintain any v1 projects, then you can remove v1 from your system with the following steps:

To remove v1.06 from your Windows system:

1. Uninstall v2.n 2. Uninstall v1.06 3. Re-‐install v2.n

Simply delete the v1.nn plug-‐in component: /Library/Audio/Plug-‐Ins/Components/SGearAU.component


8 TROUBLESHOOTING

8.0 Repairing your installation If for some reason your S-‐Gear installation becomes damaged, you can attempt a repair. There are two ways in which this can be done:

1) Double click on the S-‐Gear setup file and follow instructions to repair S-‐Gear, or 2) From the Windows control panel select ‘Uninstall program’. Select S-‐Gear from the list of

installed programs and then select the Repair option. 8.1 License repair If the license information stored on your computer becomes damaged, S-‐Gear may request a license repair operation. If this happens follow the on screen instructions for either online or offline license repair. 8.2 License error If S-‐Gear displays a license error, attempt the following measures to repair the license:

1) Shut down and restart your machine, 2) Re-‐install S-‐Gear (Windows users must uninstall first), 3) If you still have a problem, please check the Scuffham Amps support website:

http://www.scuffhamamps.com/support/troubleshooting 4) Else, contact us at [email protected] or further assistance.


APPENDIX

S-‐Gear files and folders The table below show what items have been created on your computer by the S-‐Gear installer. If you specified a custom installation folder, then the installation location will reflect your selection. S-‐Gear Installation items (Windows):

Windows

Item: Default Location: S-‐Gear application files and Licence document.

All Windows operating systems: C:\Program Files\Scuffham Amps\S-‐Gear2\

S-‐Gear2_x64.dll 64 bit VST plug-‐in

Windows 32 bit operating systems: Not installed. Windows 64 bit operating systems: C:\Program Files\Scuffham Amps\S-‐Gear_VST\

S-‐Gear2.dll 32 bit VST plug-‐in

Windows 32 bit operating systems: C:\Program Files\Scuffham Amps\S-‐Gear_VST\ Windows 64 bit operating systems: C:\Program Files (x86)\Scuffham Amps\S-‐Gear_VST\

S-‐Gear Icon Desktop

S-‐Gear Menu item Windows Start menu

S-‐Gear Preset Data Folder Contains S-‐Gear preset management files: directory.sfx bank.sfx S-‐Gear preset files: <presetname>.sfx

Windows7 and Windows Vista: C:\ProgramData\Scuffham Amps\S-‐Gear2\Presets Windows XP: C:\Documents and Settings\All Users\Application Data\Scuffham Amps\S-‐Gear2\Presets


Preset Archive Folder Every time you close S-‐Gear, a time stamped archive file is saved with all your current settings.

Windows7 and Windows Vista: C:\ProgramData\Scuffham Amps\S-‐Gear2\archive Windows XP: C:\Documents and Settings\All Users\Application Data\Scuffham Amps\S-‐Gear2\archive

User Impulses Folder When you import a custom impulse response into S-‐Gear, a copy of the impulse is held here.

Windows7 and Windows Vista: C:\ProgramData\Scuffham Amps\S-‐Gear2\impulses Windows XP: C:\Documents and Settings\All Users\Application Data\Scuffham Amps\S-‐Gear2\impulses

S-‐Gear Log Folder Every time you run S-‐Gear, a system log file is written. This might be useful to us in helping you solve any S-‐Gear problems.

Windows7 and Windows Vista: C:\ProgramData\Scuffham Amps\S-‐Gear2\log Windows XP: C:\Documents and Settings\All Users\Application Data\Scuffham Amps\S-‐Gear2\log

S-‐Gear Installation items (MAC OS X):

MAC OS X

Item: Default Location: S-‐Gear Application /Applications

S-‐Gear Audio Unit

/Library/Audio/Plug-‐ins/Components

S-‐Gear VST3 /Library/Audio/Plug-‐ins/VST3

S-‐Gear AAX /Library/Application Support/Avid/Audio/Plug-‐Ins

Preset Data /Library/Application Support/Scuffham Amps/S-‐Gear2/Presets

Preset Archive files /Library/Application Support/Scuffham Amps/S-‐Gear2/archive

User Impulses folder

/Library/Application Support/Scuffham Amps/S-‐Gear2/impulses

S-‐Gear Log Folder

/Library/Application Support/Scuffham Amps/S-‐Gear2/log

sgear_installationguide

Documents

sgear v1

uninstalling sgear

sgear installation file

sgear installation guide

appendix sgear files

copy of s

latest release of s

default installation