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TRANSCRIPT
December - 2018
Share & Care
“Wha t a Pe r son ’s mind can conce i ve & be l i e ve, i t can ach i eve !”
“ This e-magazine is for FREE circulation only ” www.sripadhmam.com 1
CONTENTS
S.No Subject Page
1 From the Publisher 3
2Top Performers From The Companies On Various Workshops
4
3 Thought For The Month 12
4 How to Manage an Employee Who Always Makes Excuses - HR Article 13
5 The Characteristics Of Quality: A Close Look 16
6 Lighter side 20
7 Public Program “ PFMEA (AIAG – VDA with Latest Changes )” - Chennai 21
8 Feedback on Defect Prevention through Capability Studies & Poka Yoke workshop 24
9 RV Electrotech - Advertisement 25
10 Daily Management - Overview 27
An initiative from Sri Padhmam Consultancy & Training For free circulation only ! 2
Dear Patrons,
Greetings!
• Sri Padhmam has stepped into its 11th year of impeccable service and your favorite e magazine Share & Care is
stepping into its 10th year !
• At this juncture it is our duty to thank you for your continued patronage. We are also keen to get your views on our
services so far.
• May we request YOU to just fill the (click link FEED-BACK FORM )? Your views will be useful for us to sharper
our services further.
• We are sure, that you will take this little pain for us & pass on your views to us.
Thanks, in anticipation !
A V Manivannan,
Principle Consultant & Trainer,
Sri Padhmam Consultancy & Training
From the Publisher
3
Top Performers
Coordinated by
Company
Top Performers
Mr. Jove Lovely Raj & Team
Royal Enfield, Chennai
• Mr. Vemasani Venkatesh,
• Mr. Harshavardhan vibhute,
• Mr. Ashwin Kumar R,
• Mr. Prashant M &
• Mr. Suuraj Narayanan R
Workshop on
Analytical Tools for Improvements (Problem Solving Skills)
An initiative from Sri Padhmam Consultancy & Training For free circulation only ! 4
Top Performers
Coordinated by
Company
Top Performers
Mr. Jove Lovely Raj & Team
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
• Mr. Ashish Pandey,
• Mr. Keerthi P,
• Mr. Vivekananthan L &
• Mr. Deepak G
Workshop on
Process Failure Mode and Effects Analysis (PFMEA)
(AIAG – VDA Version with latest Changes)
Royal Enfield, Chennai
5
Top Performers
3
Coordinated by
Company
Top Performers
Mr. Rajmohan & Mr. Sarath Kumar
Comstar Automotive Technologies
Pvt Ltd , Chennai
Workshop on
Measurement System Analysis (MSA)
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
• Mr. Sathyamoorthy A,
• Mr. Palaniyappan S P &
• Mr. Dhinagaran A
6
Top Performers
Coordinated by
Company
Top Performers
Mr. Rajesh & Team
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
Workshop on
Process Failure Mode and Effects Analysis (PFMEA)
(AIAG – VDA Version with latest Changes)
Switzer Process Instrumental Pvt
Ltd, Chennai
• Mr. Mariyappan M,
• Mr. Gunasekaran D T &
• Mr. Karthikeyan
7
Top Performers
Coordinated by
Company
Top Performers
Mr. Ashok & Team
Krysalis Consultancy Services Pvt
Ltd
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
Workshop on
APQP & PPAP (as per IATF 16949:2016) with a focus on CSR
Ashok Leyland Suppliers Development Program
• Mr. Gopinath R
of M/s Praveen Engineering Industries,
• Mr. Sathish Kumar
of M/s Metal forms pvt ltd &
• Mr. Mohan M
of M/s Qualitech Industries
8
Top Performers
Coordinated by
Company
Top Performers
Sri Padhmam Team
Public Program, Chennai
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
Workshop on
Process Failure Mode and Effects Analysis (PFMEA)
(AIAG – VDA Version with latest Changes)
• Mr. Rubbesh Kumar G A
of M/s. Howden solyvent (I) Pvt Ltd,
• Mr. Vinoth Kumar G of M/s. Wheels India Ltd,
• Mr. Mahendran of M/s. LS Automotive Pvt Ltd,
• Mr. Suresh V P of M/s. Infac India Pvt Ltd,
• Mr. John Praveen J of M/s. TAFE - DBR,
• Mr. Esakkimuthu of M/s. Anabond Ltd
9
Top Performers
Coordinated by
Company
Top Performers
Workshop on
Statistical Process Control (SPC)
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
• Mr. Nagarajan K,
• Mr. Vikas Goul &
• Mr. Sridaran C
Mr. Jove Lovely Raj & Team
Royal Enfield, Chennai
10
Top Performers
Coordinated by
Company
Top Performers
Mr. M. Hariharan & Team
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
Workshop on
Process Failure Mode and Effects Analysis (PFMEA)
(AIAG – VDA Version with latest Changes)
Hanon Automotive Systems India
Pvt. Ltd, Chennai
• Ms. Harine R of M/s. Sundaram Clayton Ltd,
• Mr. Ramkumar K of M/s. Microtech CNC Pvt Ltd,
• Mr. Jaganath S of M/s. Gencor Pacific,
• Mr. Mohamed Yousuf S of M/s. Johnson Electric,
• Mr. Thirugnanam of M/s. National Auto Plast
Suppliers Development Program
11
“Formal education will make you a living;
self-education will make you a fortune”
Let us think Deeply & Implement Nicely !
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
Thought For the Month !
Jim Rohn
12
HR Article
13
Open with a question
• First, ask questions to understand their reasoning.
• The excuse might really be valid this time.
• The last thing you want to do is ignore a legitimate excuse, as it’ll undermine your credibility and potentially encourage
more excuses moving forward.
• So, start with a question to understand why the person didn't deliver.
Acknowledge the pattern of misses
• Let’s say the excuse is not particularly legitimate and they've made similar mistakes several times.
• Now is the time to bring that series of misses to the employee's attention.
• For example, if the person has missed deadlines repeatedly, call that out – as opposed to focusing on this month's excuse.
• “This is where you start to make the conversation about the behavior of excuse-making, rather than today's excuse”
How to Manage an Employee Who Always Makes Excuses
14
Reinforce the importance of positive behavior
• Here, you need to explain why the desired behavior is important — and the consequences when the employee doesn't
deliver it. For example, say the employee continually misses deadlines on projects.
• You need to make it clear why hitting deadlines is so important. It could be that other teams are dependent on
their deliverables or because of the extra costs that incur when deadlines are missed.
• The point here is for them to understand why you are holding them to that standard. Make it clear it isn't arbitrary, but has
real business consequences. “When someone sees why something is important, they're more likely to do it”
End with some accountability
• Last but certainly not least – set the expectation moving forward. If the person has missed two of the past three deadlines,
make it clear they need to hit their deadline next month. Or, if they can’t meet it, tell them they need to come to you
beforehand and explain why.
• And then, of course, follow through and hold them accountable next month. Bottom line — most employees will make an
excuse when confronted with a mistake. And some are particularly prone to doing so.
• You don’t want to put yourself in a situation where you are debunking every excuse. Instead, you want to transcend the
excuses, address the behavior itself and make the expectation clear moving forward.Citation – Linkedin
15
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
The Characteristics Of Quality
16
The Characteristics Of Quality
Classification of products and services
• If a high-grade product or service fails to meet the requirements for which it was designed, it is of poor quality,
regardless of it still meeting the requirements for the lower grade.
• There is a market for such differences in products and services but should customer’s expectations change then what
was once acceptable for a particular grade may no longer be accept-able and regrading may have to occur.
• Where manufacturing processes are prone to uncontrollable variation it is not uncommon to grade products as a
method of selection.
• The product that is free of imperfections would be the highest grade and would therefore command the highest price.
• Any product with imperfections would be downgraded and sold at a correspondingly lower price. Examples of such
practice arise in the fruit and vegetables trade and the ceramics, glass and textile industries.
• In the electronic component industry, grading is a common practice to select devices that operate between certain
temperature ranges.
• In ideal conditions all devices would meet the higher specification but due to variations in the raw material or in the
manufacturing process only a few may actually reach full performance.
2
An initiative from Sri Padhmam Consultancy & Training For free circulation only ! 17
• The remainder of the devices has a degraded performance but still offer all the functions of the top-grade component at
lower temperatures.
• To say that these differences are not differences in quality would be misleading, because the products were all designed
to fulfil the higher specification.
• As there is a market for such products it is expedient to exploit it. There is a range over which product quality can vary
and still create satisfied customers. Outside the lower end of this range the product is considered to be of poor quality.
Quality and price
• Most of us are attracted to certain products and services by their price.
• If the price is outside our reach we don’t even consider the product or service, whatever its quality, except perhaps to
form an opinion about it.
• We also rely on price as a comparison, hoping that we can obtain the same characteristics at a lower price.
• In the luxury goods market, a high price is often a mark of quality but occasion-ally it is a confidence trick aimed at
making more profit for the supplier.
• When certain products and services are rare, the price tends to be high and when plentiful the price is low, regardless of
their quality.
An initiative from Sri Padhmam Consultancy & Training For free circulation only ! 18
• One can purchase the same item in different stores at different prices, some as much as 50% less, many at 10% less
than the highest price.
• You can also receive a discount for buying in bulk, buying on customer credit card and being a trade customer rather
than a retail customer. Travelers know that goods are more expensive at an airport than from a country craft shop.
• However, in the country craft shop, defective goods or “seconds” may well be on sale, whereas at the airport the
supplier will as a rule, want to display only the best examples.
• Often an increase in the price of a product may indicate a better after-sales service, such as free on-site maintenance,
free delivery, and free telephone support line. The discount shops may not offer such benefits.
• The price label on any product or service should be for a product or service free of defects.
• If there are defects the label should say as much, otherwise the supplier may well be in breach of national laws and
statutes.
• Price is therefore not an inherent feature or characteristic of the product. It is not permanent and as shown above varies
without any change to the inherent characteristics of the product.
• Price is a feature of the service associated with the sale of the product.
• Price is negotiable for the same quality of product. Some may argue that quality is expensive but in reality, the saving
you make on buying low priced goods could well be eroded by inferior service or differences in the cost of ownership.
Will continue…..
An initiative from Sri Padhmam Consultancy & Training For free circulation only ! 19
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
Lighter side….
20
21
Two day workshop on
“Process Failure Mode & Effects Analysis ( PFMEA )”
(AIAG – VDA version with Latest Changes)
P u b l i c P r o g r a m – D e c e m b e r 2 0 1 8
Two day workshop on
“Process Failure Mode & Effects Analysis ( PFMEA )”
(AIAG – VDA version with Latest Changes)
Resource Person
Mr. A V Manivannan, Principal Consultant & Trainer
Get your Certificate after successful completion of the
course
Program Objectives
✓ To familiarize the participants to apply the concepts & Practices of Failure Mode & Effects Analysis on Process FMEA, linking to APQP & IATF 16949 standard
✓ To provide the skill sets on Process FMEA approach, identifying the Recommended actions( Action Priorities ) and improving the manufacturing & assembly processes through
structured application of Process FMEA
✓ Also to provide the insights on various changes in the latest FMEA edition ( AIAG – VDA ).
Program Date & Time
28-12-2018 ( Friday ) & 29-12-2018 ( Saturday )
[ 2 days ] 09.00 am to 05.00 pm
Venue
JP HOTEL, 1131, Inner Ring Road, Koyambedu.
Opposite CMBT Bus Stand.
An initiative from Sri Padhmam Consultancy & Training For free circulation only !22
“Process Failure Mode & Effects Analysis ( PFMEA ) (AIAG – VDA version with Latest Changes)”
Course Deliverables
✓ New proposed FMEA structure ( 2018 )
✓ Mapping of FMEA process wrt APQP & IATF 16949
✓ Linkages between Design FMEA & Process FMEA
✓ Vital tools ( inputs for P FMEA )
- PFD
- Characteristics matrix & Reverse FMEA approach
- 5 T analysis
- Process block diagram
✓ Real case analysis on PFD & Process FMEA
✓ Changes in the FMEA approach ( 2018 )
✓ Successful case studies
✓ Advanced learning on Process FMEA &
✓ Sustenance of FMEA
Program Fee
Rs.4,800/- (incl. GST) per participant
(Complementary Work book, Stationary, Refreshments & Lunch)
Corporate offers
3 employees from the same company - Rs.4,500/- ( incl. GST ) per head
4 to 6 employees from the same company - Rs.4,300/- ( incl. GST ) per head
Last date of Registration:
26-12-2018 ( Wednesday )
For more details on the pricing & corporate nominations for
in house & open house
Contact us :
Boopathi S
Mobile : +91 99621 17222
(or )
Write to us at “[email protected]”
An initiative from Sri Padhmam Consultancy & Training For free circulation only ! 23
Collective Feedback
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
• This workshop was very lively and useful too !
• We understand the Cpk & Ppk Practically !
• We also got some Poka-Yoke ideas too !
• Workbook is well designed and very useful !
- Participants of our Public Program
During Defect Prevention through Capability Studies & Poka-Yoke workshop
24
An initiative from Sri Padhmam Consultancy & Training For free circulation only !
An ISO 9001 Certified Company
25
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26
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An initiative from Sri Padhmam Consultancy & Training For free circulation only ! 27