sharepoint identity crisis _dallas
DESCRIPTION
The key to discovering SharePoint’s power, scope, and effectiveness within an organization is not in the clear cut yes and no answers but in the series of questions put to the organization and to SharePoint itself. Many times even successful SharePoint Implementations lack an open and completed conversation with the Business End User’s point of view. A key player or leader can be found in the Business Super End User. Someone who is not the classic Administrator, but is nestled just under the Admin and the End User.TRANSCRIPT
Slides before 1st Section
DividerIntro
What Does Culture
Have to Do With it?
It’s a Matter of How You Look at it
What’s Your View From the
Corner Like?
Look At The Case
And 2010...
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Unused Section Space 2
SharePoint Identity Crisis...
The Questions the Business Super End User Need to Ask of
their Organizations and of SharePoint
4
SharePoint in 20 words or less
• Better yet 140 characters and I’ll spot you # (hash marks)
5
CMS Watch ‘09 SharePoint Report
SharePoint is not a product that can or should be “turned over to business” in a tactic conspiracy between IT and business units so they don’t bother each other.
6
Who are you? Business Super User– Think like the biz– Talk like IT– Understand SharePoint – Act on it
Sparta
or
Athens?
Sparta
Athens
11
What is the change culture like?
12
What do we stand to gain?
13
Who are the players?
Remember you know your organization better than anyone else.
What language does SharePoint speak?
14
Be a translator!
• Learn:– Microsoft-ish, – Business terminology– SharePoint-ish?
15
IT
Business Needs
SharePoint
Exactly What Kind of SharePoint Are We Talking Here?
17
Follow the Licensing
18
Platform?
or
Product
20
Grab & Go
21
Start off being selfish
Stay very close to the OOTB solutions at first
22
Doesn't mean the box can’t fit your needs
23
24
Good tools
• Notes and step guides• Blog sphere• Twitter• Screen Capture Software:
– Captivate or Camtasia
• Project Management basics
What deciders want to hear or see
• Governance
• Notification automation – Alerts and workflows
• Project Management terminology and concepts
• Have a minor branding solution ready to go
• Get multi-media on your site
26
Getting Buy in from End Users
• Don’t tell people what SharePoint is tell them
what your site is !
• Be ready to explain and show basic navigation, over and over again.
• Translate SharePoint-ish
27
More good ideas
• Build up a repository of content & rotate highlighting them– Interview blog posts (Parts 1-3)– Existing help tutorials, glossaries, procedures– HR or New Hire forms, docs, compliance
trainings– Look to replace existing solutions:
• LMS & Newsletters
29
Being SharePoint’s Corner
30
I just put the reflexes
in the proper direction.
Angelo Dundee
33
Web 2.0 Case
34
Transform work environment by connecting employees and enabling an environment for increased productivity and
transparency through enhanced social communication and collaboration.
Focus +Communication
Collaboration
Innovation
Productivity
Governance
EnablersBusiness Needs
People
Web 2.0 Trends
Strategy
Technology
= Business ValueDiscover & connect with biz & IT
Share tacit knowledgeCapture organic growth
Organizational transparencyBroad participation
35
Result
Infrastructure was not addressed and bugs between native SharePoint and the 3rd Party add-ons
began to pile up
37
Political Landscape
Org’s Culture
Easy SharePoint Wins
IT players
Business Players
OOTB Solutions
Blog sphere
3rd Party Vendors
End User Analysis
Governance
Support Tools
SharePoint-ish
Taxonomy
Self Sufficiency
The fight is won or lost far away from witnesses - behind the lines, in the gym, and out there on the
road, long before I dance under those lights.
Muhammad Ali
Twitter: @SharPtContenderBlog: www.sharepointcontender.comEmail: [email protected]: http://www.linkedin.com/in/mhinckley