sharing of singapore experience : creating value through ...€¦ · integrated trade and logistics...

Sharing of Singapore Experience :

Creating Value through Business Transformation

Copyright 2012 @ Singapore Customs

Transformation began since 1819

Major Export Markets, 2011

Source: Singapore in Figures 2012, Department of Statistics Singapore

In 2011, Total trade is S$974 billion, more than 3 times Singapore’s GDP

Then .. Now ..


Stakeholder

Confidence

Trade and Singapore Customs

• As the guardian of Singapore’s trade, we uphold

our laws to build trust, facilitate trade and protect

revenue.

• We contribute to Singapore’s growth as a global trade and

transportation hub by making trade fair, easy and

secure


More than 30 Years of IT Innovation

Automation(1981 – 1990)

TradeNet®

(1986 - 1989)

Business Intelligence(1997 - 2002)

TradeXchange® & eCustoms

(2003 - 2007)

Singapore Customs

e-Journey

Integration(1988 - 1996)

Unique Establishment Identifier

(2008 - 2009)

Smart Architecture(2009 - 2013)


Freight Forwarders

Shippers

InsuranceAgents

Copyright 2012 @ Singapore Customs 1Confidential

ICAPort Operators

Banks

Registration Revenue Management Inventory Control

Pre-Clearance Clearance Post Clearance

eCustoms

Banks

IT Value Added Service Providers

Marine Cargo Insurance Application

Trade Finance (Factoring Application)

Trade Permit Preparation

Business-to-Business Services Business-to-Government Services

TradeNet®

Whole-Of-

Government Trade

Permit Clearing

House

Warehouse

Business Communities

Integrated Trade and Logistics Systems for air, land, sea and government

Insurance & Finance Service

Providers

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Agri-food &

Veterinary

Authority

International

Enterprise

Singapore

Board

National

Environmental

Agency

Central

Narcotics

Bureau

Media Development

Authority

InfoComm

Development

Authority of

Singapore

Singapore Customs

[incl National

Authority (CWC)]

Health

Sciences

Authority

Singapore

Police Force

Singapore Civil

Defence Force

Ministry of

Health

Building &

Construction

Authority

TradeNet® : A Single Clearing House for all

Trade Formalities

Single form

Single submission

Single interface

Single process

12 CAs with

35 Controlling

Units


Automatic bank account deduction

By cheque8. Customs duties collection

Same electronic document routed to controlling agencies for processing

Separate documents sent to different controlling agencies for processing

7. Controlled goods handling

Same electronic document routed to customs for processing

Separate documents for customs processing

6. Dutiable goods handling

Within 10 minsFrom 4hrs to 2-7 days5. Turnaround time for approval

Single copyMultiple copies4. Copies of document

NO trips requiredAt least 2 trips or more3. Trips per controlling agency per document

Available 24 hrsWithin office hours2. Time of submission

Electronically from comforts of office (or home)

Via expensive dispatch clerks/ couriers

1. Submission of document

TradeNet® BenefitPrevious Manual processCharacteristics

Source: APEC Economies: Breaking down the barriers, Shanghai 2001 (modified)

TradeNet® : Before and After


TradeNet® : Key Challenges & Approaches

• Different Degree of Computerisation

• Major Change to Operation

Clear mandate from Government

Driven by appointed

Lead Agency

Dedicated Committee &

Working Group

Participation from Private

Sector

Pilot & Tests

Education


Enablers Common, neutral & secure

platform

Open access model for connectivity

Common data standards for exchange of data.

Data repository for re-use of data.

TradeXchange® : Re-Engineering Supply Chain Flows

Systems ProcessesDataCopyright 2012 @ Singapore Customs

Supplier Financing

Enhanced Productivity & Business Agility Through

TradeXchange®

Time Savings in Trade

Permit Preparation

Up to 90%

Up to 50%

Faster & Less

Costly

Time Savings in Marine Cargo

Insurance applications.

Mar

ine

In

sura

nce

Trad

e

Fin

ance

Pe

rmit

P

rep

arat

ion

Importers/

ExporterSends shipment

& trade data

through single

platform

Freight

forwardersImporters’/

Exporters’ data

used for freight

processing

BanksImporters’/

Exporters’ data

used for finance

applications

Insurance

CompaniesForwarders’ data

used for cargo

insurance

applications

Up to 90%Time Savings in Marine Cargo

Insurance applications.

Singapore

Customs

Importers’ /

Exporters’

&

Forwarders’

data permit

declarations


Insurance CommunityImporter/Exporter Community

Value Added Service Providers

Banks

Forwarder Community

HAMSWOOD

More than 100 companies have benefitted from TradeXchange®

Data@Source Freight Management E-Certificate of Origin applications

Processes coming soon…

TradeXchange®

An Evergrowing Ecosystem

Chambers of Commerce

Beneficiaries


http://www.google.com.sg/imgres?imgurl=http://fusible.com/wp-content/uploads/2011/01/xilinx-logo.jpg&imgrefurl=http://fusible.com/2011/01/years-after-discontinuing-its-hardwire-products-xilinx-lets-hardwire-com-expire/xilinx-logo/&usg=__2UtTYqAXv-M_H4-9VLpc1ljXf_A=&h=377&w=1958&sz=143&hl=en&start=8&zoom=1&um=1&itbs=1&tbnid=gfjl1aXA_t4-MM:&tbnh=29&tbnw=150&prev=/search?q=xilinx&um=1&hl=en&biw=1259&bih=654&tbm=isch&ei=mH-3Td-OO8nYrQfwr9XODQ

http://www.fedex.com/sg/

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TradeXchange® : Key Challenges & Approaches

• Complex Supply Chain Landscape

• Difficult to unravel Old Business Practices

Close Partnership with Key Stakeholders across the Value Chain


Thank You.

Visit Singapore Customs at www.customs.gov.sg


http://www.customs.gov.sg/

sharing of singapore experience : creating value through ...€¦ · integrated trade and logistics...

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