shift communications, big data for marketing, masstlc
TRANSCRIPT
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BIG DATA FOR MARKETING
Christopher S. Penn, Vice President, Marketing Technology
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WHO ARE THESE PEOPLE?
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WHO?
Prashant Kaw@prashantkaw
Raj Vysetty@rvysetty
Christopher Penn@cspenn
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WHAT IS BIG DATA?
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DEFINITIONS
“Any data you do not have a story for. Also, data that does not fit on an Excel spreadsheet.”- Tom Webster, VP Strategy, Edison Research
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EVOLUTION
1960: Data Warehouse
1990: Process Mining
1989: Business Intelligence
1974: Decision Support Systems
2003: Business Analytics
1993: OLAP/OLTP
2005: Big Data
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EXABYTE
One BILLION Gigabytes (or more)
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PERSPECTIVE
1 Exabyte = 13,333 Netflix
Repositories of 75,000 movies
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TWO CONSTANTS
How do we store all this stuff?
What does this stuff tell us?
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3 REASONS DATA-DRIVEN MARKETING FAILS
Sometimes, we ask for big data but what we’re really asking for is his
sister, better math.
Not many of us are dealing in exabytes right now.
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3 REASONS DATA-DRIVEN MARKETING FAILS
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3 REASONS DATA-DRIVEN MARKETING FAILS
Asking bad questions of good
data.Most of the time, bad answers come from bad questions. The data is usually pretty good.
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3 REASONS DATA-DRIVEN MARKETING FAILS
1: “LET’S GO DIGGING!”
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3 REASONS DATA-DRIVEN MARKETING FAILS
2: WRONG FOCUS
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3 REASONS DATA-DRIVEN MARKETING FAILS
3: ASSUMING WHAT = WHY
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LET’S TALK ABOUT IT
How do we store all this stuff?
What does this stuff tell us?
Prashant Kaw@prashantkaw
Raj Vysetty@rvysetty
Christopher Penn@cspenn
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THANK YOU!Q&A