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©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

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Page 1: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

The Solution is SHRM

Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010

©SHRM 2010

Page 2: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Solutions at-a-glance

• Wide array of professional development products and services

• Easy access to expert HR advisors

• Comprehensive website> Research articles> Legal and regulatory news> Metrics calculators> Effective practices> HR jobs

• Award-winning publications

• World-class conferences

• Abundant networking opportunities

Countless resources for HR professionals

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Page 3: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Expert HR Advisors

• Get comprehensive answers to your questions on a wide range of topics from general HR practices to new regulations and policies

• Experienced, certified HR experts have access to multitudes of information including, SHRM’s 4,000-volume library and journal collection, our publications, HR Libraries from the Bureau of National Affairs, and hundreds of credible resources

• Contact the HR Knowledge Center by:> Phone: 800-283-7476, available 8:30 a.m. to 8:00 p.m. EST> Email: Complete the form available at

www.shrm.org/TemplatesTools/AskAnHRExpert

Make an informed decision with help from the HR Knowledge Center

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Page 4: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Providing Comprehensive Information

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Page 5: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Providing Comprehensive Information

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SHRM has compiled resources that can help you and your HR department lead your organization in tough economic times.

• Assist your organization in planning • Teach your employees skills to cope• Empower yourself and your career• Access sample forms and policies

Download more than 100 articles, research reports, white papers, samples and videos at www.shrm.org/issues/economy.

Page 6: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

HR Disciplines

• Free to members, these online communities provide the latest news, research articles, webcasts, and discussion forums for each discipline:

> Benefits> Business Leadership> Compensation> HR Consulting> Workplace Diversity> Employee Relations> Ethics & Sustainability> Global HR> Labor Relations> Organizational & Employee Development> Safety & Security> Recruiting and Staffing Management> Technology

www.shrm.org/HRDisciplines

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Page 7: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Webcasts

• Learn new HR information right at your desk

• Free for SHRM members

• More than 45 new webcasts per year

• Participation earns recertification credits

• Archived for viewing at your convenience

www.shrm.org/Multimedia/Webcasts

“It’s hard to imagine working in HR without this valuable resource.”

— Brooke Kaercher, PHR Member since 2005

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Page 8: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Templates and Tools

• Policies> Includes a full-length sample employee handbook

• Forms> Sample forms for processes ranging from hiring to disciplinary

actions and creating mission statements• Job Descriptions

> Search by title, function, or industry> Samples from a cross section of employers, company size, and

industries

www.shrm.org/TemplatesTools/Samples

A comprehensive sample database

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Page 9: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Templates and Tools

• Get information on any HR topic, all compiled in one easy-to-view page on SHRM.org

• Discover answers to basic questions or complex matters involving topics ranging from the American Disabilities Act to workplace security

www.shrm.org/TemplatesTools/Toolkits

Online Toolkits

“My SHRM membership gives me a sense of security; I know who I can turn to.”

— Joanna Markle Member since 2008

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Page 10: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Templates and Tools

• Member-exclusive collection of articles

• Authoritative advice from SHRM to help line mangers supervise their staffs. Addresses:

> Communicating, training, rewarding, and motivating employees

> Compliancy with employment laws

• As a member of SHRM, you are authorized to distribute copies, excerpts or emails of the newsletter at your organization.

http://www.shrm.org/TemplatesTools/Samples/SupervisoryNewsletter/Pages/default.aspx

Supervisory Newsletter Articles

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Page 11: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Templates and Tools

• A self-service tool that allows you to request and receive information on a wide variety of HR topics via email

• Express Request responses are available 24/7• Topics include

> Audits, attitude surveys, behavioral interviewing> Salary surveys> Seasonal topics> Links to law firms' newsletters; directories for locating

employment lawyers for each state> HR competencies, HR career development and more

• Benefit included with SHRM membership (up to 25 requests per membership year)

www.shrm.org/TemplatesTools/ExpressRequests

Express Requests

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Page 12: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Templates and Tools

• Enhance productivity and minimize costs by calculating:> Absenteeism Rates> Cost per Hire> FTE Calculation> Human Capital ROI> Health Care Costs Per Employee> Revenue/Profit Per Employee> Training Costs Per Employee> Time to fill> Turnover> Workers’ Compensation Cost Per Employee

www.shrm.org/TemplatesTools/Samples/Metrics

HR Metrics Calculators

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Page 13: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Research Tools

• SHRM Benchmarking Reports can help you:> Justify additional HR staff> Defend recruiting and HR budgets> Make the case for better 401(k) matching> Devise competitive health care plans

• Customize your report according to industry and company size, and choose from more than 140 available metrics

www.shrm.org/Research/Benchmarks

Customized Benchmarking Services

“The information I get from SHRM helps me determine what we need to do and the steps we need to follow. ”

— R. Schaeffer Greene Member since 1982

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Page 14: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Research Tools

• The SHRM LINE Employment Report covers the service and manufacturing sectors on key areas for recruiting each month:

> Projects hiring expectations a month ahead > Presents month-to-month data on new-hire compensation> Reports degree of difficulty recruiting highly qualified

candidates> Released one month prior to Bureau of Labor Statistics

Employment Situation Report

www.shrm.org/Research/MonthlyEmploymentIndices

Leading Indicators of National Employment

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Page 15: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Be a Mentor

• Gives entry-level HR participants the knowledge and expertise of seasoned HR professionals, who in turn gain a rewarding experience

• The system matches mentors and mentees based on needs and expertise. Currently there are approximately 1,597 mentors and 2,342 mentees.

• A short evaluation will be sent at the one-month mark and again at the six-month mark

• Nearly 3,939 people have taken advantage of the member benefit in the last year

www.3creekmentoring.com/shrm/index.cfm

Web-based Mentoring Program

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Page 16: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Careers

• The largest online job board in the HR profession

• Available to members and non-members

• Job seekers are able to:> Search open positions> Create cover letters and resumes> Apply for jobs> Manage employer responses

• Recruiters are able to:> Post job openings> Manage job postings> Receive applications

HR Jobs

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Page 17: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Advocacy

• Stay on top of the most current legislative information—both federal and state

• Take an active role in shaping laws that directly impact HR professionals

• Participate in the political process through the HR Voice program and website

• Get direct links to state legislative pages

• Write state legislators directly from SHRM.org

www.shrm.org/Advocacy

Get Involved

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Page 18: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Exercise Your HR Voice

Write your elected officials

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Page 19: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Award-winning Publications

• HR Magazine• HR News (online only)• HR Week (email)• HR Discipline e-

Newsletters• Legal Report• Research Quarterly• Workplace Visions

(workplace trends)• Washington and State

Insider (legislative)

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Page 20: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

World-Class Conferences

• Employment Law & Legislative Conference> The very latest on the public policy and legislative agenda> March 17 – 19, 2010 – Washington, DC (Over 600 HR Professionals

attended last week)

• Staffing Management Conference & Exposition> The only SHRM conference dedicated to helping HR professionals who specialize

in talent management> April 26 – 28, 2010 – Orlando, FL

• Annual Conference & Exposition> The world’s largest HR conference> June 27 – June 30, 2010 – San Diego, CA

• Strategy Conference> High-profile, relevant topics for senior-level HR professionals> October 6 – 8, 2010 – San Antonio, TX

• Diversity Conference & Exposition> For professionals with responsibilities in diversity> October 11 – 13, 2010 – New Orleans, LA

• Leadership Conference> Exclusively for SHRM volunteer leaders> November 18 – 20, 2010 – Arlington, VA

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Page 21: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Community – SHRM Connect

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• An online social networking platform enabling self-forming communities of interest.

• All geographical or physical constraints eliminated – your sense of community is boundaryless

• Currently, there are 5,000 members on SHRM Connect

• Accessible from the green “Communities” tab on SHRM.org

Page 22: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Raising Awareness of the Profession

A communications campaign, including print, digital and TV ads, events and sponsorships, was developed to capture the attention of business leaders and the new Administration.

> Print ads appeared in:

• Fortune, Forbes, BusinessWeek, The New Republic, National Journal, Congressional Quarterly and 2009 “Best Places to Work Awards” promotion in Fortune Small Business

> SHRM’s 30-second commercial “Winds of Change” was seen periodically in the Washington, DC viewing area on mostof the major networks’ Sunday morning political talks shows throughout 2009:

• Face the Nation, Meet the Press, Fox News Sunday, This Week, and The Chris Matthews Show

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Page 23: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

HR Certification InstituteEarn the Credentials to Set YOU Apart

• Works with SHRM to deliver sound HR practices

• Has awarded more than 116,000 credentials to HR professionals in more than 70 countries

• Member discounts available on exam fee and learning materials through SHRMStore

• Test your knowledge with the online assessment exam

Certifying body for the PHR, SPHR, GPHR and California-specific exams

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Beginning May 2011, the HR Certification Institute will require PHR/SPHR exam applicants to have a combination of demonstrated work experience and education.

Page 24: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Executive Education

• Executive HR Network Summits on leading university campuses • Coaching for Human Resource Professionals (CCL®)• Leadership Development for HR Professionals (CCL®)• UCLA Anderson School of Management Advanced Program in Human Resource

Management• The Business of Human Resources: Leading HR into the Future (UNC)

Exclusively offered at the SHRM 2010 Annual Conference:• Human Capital Management: An Emerging Decision Science (University of

Chicago)• Leadership Succession (UCLA)• Silo-Busting (Wharton)• Sustaining a Competitive Advantage through a Culture of Excellence (Disney

Institute)

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SHRM partners with leading educational institutions to help HR professionals enhance their strategic outlook.

Page 25: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Join a Chapter

• Gives you a network of professional peers you can turn to for support

• Helps you establish relationships and contacts with local companies

• Excellent way to gain valuable information on state and local labor market conditions and issues

• Unique opportunity to develop leadership skills

• Qualifies for recertification credits

www.shrm.org/Communities/SHRMChapters/ProfessionalChapters

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Page 26: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

Seventeen Washington State SHRM Chapters

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Page 27: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

FAQs

• Q: As a member of SHRM, aren’t I automatically a member of a local chapter?

• A: No. Membership in SHRM is separate and apart from membership in a local chapter. Each chapter has its own membership application process and dues structure. While there are 575+ locally affiliated SHRM chapters, they are autonomous entities in their operations and membership requirements. To become a member of a local chapter, you will need to apply for membership with the chapter.

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Page 28: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

FAQs

• Q: As a member of my local chapter, aren’t I automatically a member of SHRM?

• A: No. To join SHRM, please go to www.shrm.org and click the Join/Renew button at the top of page.

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Page 29: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

FAQs

• Q: When I join a local chapter, should I notify SHRM?

• A: Yes. Once you become a member of your local chapter, please email the SHRM Member Relations Team at [email protected] or call us at (800) 283-SHRM to update your member record. This is important because your local chapter receives financial support from SHRM based on membership.

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Page 30: ©SHRM 2010 The Solution is SHRM Dianna Gould, SPHR ■Washington State Conference ■ March 24, 2010 ©SHRM 2010

©SHRM 2010

For more information

For more information, please contact

Dianna Gould, SPHR – SHRM Field Services

Director for the Pacific West Region (

[email protected])

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