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Sicherheit in Chemieanlagen:

Veränderungsmanagement und weltweite

Schulung von BASF-Mitarbeitern mit

Unterstützung der tt performance suite

tts Forum 2019, Heidelberg

Dr. Claus Witte

28.03.2019

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Das digitale Zeitalter verändert unsere Ansprüche an Tools

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Employees

BASF Group employees by region (Total: 115,490, thereof 24.6% women, as of December 31, 2017)

North America:

18,295(15.8%)

24.6%75.4%

Europe1:

71,653(62.1%)

23.9%76.1%

South America,

Africa,

Middle East:

7,286(6.3%) 28.1%71.9%

Asia Pacific:

18,256(15.8%)

25.9%74.1%

1 Germany: 54,020 (46.8%),

thereof women: 23.7%

BASF SE: 34,923 (30.2%),

thereof women: 21.5%

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BASF worldwide: sites

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Regional centers

Selected sites

Verbund sites

Selected research and development sites

Hong Kong

Nanjing

Kuantan

Freeport

Florham Park

Geismar

LudwigshafenAntwerp

São Paulo

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Review of safety concept

BasicPlant Safety

Concept

CleanSheet

Review

SHEReview

Doc.

SHEReview

Doc.update

SHEReview

Doc.update

CapitalProjects

MOC

MOCMOC

MOC

MOC

P&ID review of

implementation

SHE

0/1

SHE

2/3SHE

4Action

Tracking

Comments

In capital projects (STEP 0 – 4)

In existing plants with MOC’s, revalidation of PHA’s

Use of new software Stature:

Safety Health & Environment Review Process

for Chemical Plants

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Global Process

Safety OD-Technology

Operations / Site

Technical Expertise

E&M

Smart

Plant

Safety

Promote Process Safety

through smart cooperation of involved parties

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Wie schult man effizient und schnell eine große

Anzahl von Benutzern weltweit?

Wie stellt man sicher, dass alle Mitarbeiter einem

Standard-Arbeitsablauf folgen?

Wie geht man mit regional unterschiedlichen

Lernmentalitäten um?

Wie trainiert man unterschiedliche Altersgruppen?

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FRAGESTELLUNG:

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A holistic training concept was developed

Results Remarks

Process

Administration

Schedule

Organization

Training concept includes:

Communication model

Training of different user groups (globally)

Software and methodology training

Different training types (instructor, train-the trainer, web based)

Clear process and organisational structure

Global administration in Success Factor

Hand-over of training concept to Central Department

for future training

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Communication Roadmap, Interview in BASF Info Remarks

Movie explained the reasons for change and the benefits by having the new tool

All training information accessible through own web page

Interview with plant manager translated and distributed to regional teams for further use

Interviews with other future costumers in Engineering and Operation

Communication strategy for all regions

Representation in various high level meetings

NAFTA technical community, August, NA

BASF Info, Europe

Regional Operations Council, AP

Global Exchange Meeting Process Safety, September, EU

Communication in advance is crucial for success

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Communication concept

Intranet site structure, movie screenshots Remarks

Movie as a teaser embedded on Intranet site

Development of webinar series for regions

Installation of a monthly global communications conference call with regional training departments for alignment reasons

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Intranet Site

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Mind map was used to defined training content for web training

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User training was organized regionally

tt-knowledge-force used as a web based training Result

tt-knowledge-force with approx. 440 steps (220 min. of training material) recorded (appr. 5 days work)

Start in English, later in German and other languages languages

Training was recommended to finish before participation in any other training session to get everyone into the same picture

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At the beginning tt knowledge force training platform was

important to harmonize working process

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Software Design

Today tt performance suite is accessible via BASF intranet to

all employees

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Movie wurde sehr gut angenommen.

Einführung einer Funktion ‚Regionaler Champion‘

Nutzung des Webtrainings war in den Regionen unterschiedlich

Durchführung der Trainings war regional unterschiedlich

Alle Trainingsinhalte können auch als PDF- oder Word-Datei

ausgedruckt und in anderen Schulungsunterlagen verwendet werden.

Die Trainingsmodule dienen jetzt als ‚Refresher-Training‘

FAQs werden in Quick Access integriert und dem Benutzer

kontextbezogen auf der Webseite zur Verfügung gestellt.

Wissenstransfer:

Neue Mitarbeiter (Prozeßverständnis)

Veränderungsmangement für Prozeßanpassungen

Harmonisierung der Arbeitsweisen weltweit

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Fazit:

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