six sigma training schedule

8/12/2019 Six Sigma Training Schedule

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India office:

C-102, Paradise Complex,

Nr Jangid Estate, Mira Road(E),

Mumbai- 401107

Tel: +91-22-28112177

Email: [email protected]

[email protected]

WebSite: www.eurocertregistrars.com

Corporate HO:

216 A, Hicks House,

Reddicap Heath Street, 3rdCross Road,

Sulton Coldfield, West Midlands,

B46 3BP, England.

Tel: +44-7521359149


Course Definition Six Sigma Green Belt Training3 days training programme

DAY 1: COURSE CONTENT

1. Definition of Quality, Customer and Quality CharacteristicsDiscussion on what is quality and who is the customer. Introduction to the concepts of VOC, CTQ and KANO Model

2. Evolution of the Quality function Journey from Quality Measurement to Six Sigma Management SystemKey lessons learnt and exercises

3. Goals of the Six Sigma Management SystemBasic Principles of Sigma Management System

Cultural changes required while implementing Six Sigma

Example of implementation approach of Six Sigma Quality Management in an organisation

4. Cross-functional initiatives/ projects/ Boundaryless collaboration across departments in a Six Sigma organisationCustomer focus model

5. Mistake Proofing/ Poka Yoke MethodsIntroduction to the concepts of correction, corrective action and preventive action

Introduction to the methods for achieving prevention in a process

6. Introduction to the Process Approach Defining CTPs to achieve the CTQDefining the Process Model and effectiveness and efficiency of a process

7. Defining types of data


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India office:



Mumbai- 401107

Tel: +91-22-28112177


[email protected]


Corporate HO:

216 A, Hicks House,



B46 3BP, England.

Tel: +44-7521359149


Introduction to the variable, attribute and count type data

8. Calculating Sigma level of a processDefining defects, DPU & DPMO of a process, calculation of the present Sigma level; Exercises to be given to clarify the concepts


1. Understanding variation in a set of dataIntroducing the statistical measures of mean, median, mode, range and standard deviation

Exercises to clarify the concepts

2. Introduction to the seven tools of quality (Statistical tools to analyse and identify trends in a data set)Exercises using calculator

3. Motorolas journey from 3.4 Sigma to 6.0 Sigma levelMotorolas definition of Six Sigma and Sigma levels

4. Use of Statistical Process Control (SPC) in Six SigmaCalculation of the Process Capability (Cp and Cpk)

Understanding types of variation and development of different dashboards to control the process

Situations to implement breakthrough improvement and continual improvement in a process

Concept of Six Sigma Process Capability and understanding shifting of the mean of a process

5. Introduction to Cost of Quality Impact on Sigma level of a processCase Study and exercises

6. Practice Quizzes (2)


3/3

India office:



Mumbai- 401107

Tel: +91-22-28112177


[email protected]


Corporate HO:

216 A, Hicks House,



B46 3BP, England.

Tel: +44-7521359149



1. Introduction to the Six Sigma methodologies for Six Sigma process/ product design and process improvementDetailed discussion on steps and checklists of the DMAIC methodology for Process Improvement

Case study on DMAIC methodology Defect Reduction

2. Introduction to Voice of Customer (VOC) conceptDiscussion on various tools for collecting the VOC

3. Lean Six Sigma Management Introduction to basics and methodsLean management applied to work and key decisions

Value Stream Process Mapping Identifying value addition tasks in a process (RVA, BVA and NVA tasks)

Practice exercise to improve a Process Map

4. Process Improvement Methodology FMEA AnalysisIntroduction to method of Failure Mode Effect Analysis

Calculation of Risk Priority Number to carry out an FMEA and determining critical and significant characteristics of a process

Case study on FMEA analysis

5. Examination for the Green Belt CertificationAn examination on the above course discussed for the duration of 2 hours. Approximately 100 questions to be attempted in the Test.

On achieving minimum score of 55 the candidate will be awarded with a certification of Green Belt.

six sigma training schedule

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