skype for business + the future of work
TRANSCRIPT
Australian Conference
SKYPE FOR BUSINESS + THE FUTURE OF WORK
Australian Conference Gavin Heaton
@servantofchaos
RISE OF THE FREELANCER
40,000 Australians on LinkedIn have
“freelance” in their title
100,000 are self-employed or
contractors
THE FUTURE OF WORK, NOW
Po Pu Pr
Policies create the conditions
and rules future practise
Purpose taps into the motivations of employees,
teams and stakeholders
Practises are the practicalities and organisational
behaviours that set new patterns
THE FUTURE OF WORK, NOW
Po Pu Pr
Policies create the conditions
and rules future practise
Purpose taps into the motivations of employees,
teams and stakeholders
Practises are the practicalities and organisational
behaviours that set new patterns
embrace disruption and unleash creativity
[why]
Carrots & sticks are so last century. Drive says for 21st century work, we need to upgrade to autonomy, mastery & purpose.
-- Dan Pink, Drive
[why]
Delegation • Responsibility • Respect
Mandate • Authority • Representative
Self-directed
• No micro-management
[autonomy]
The desire to direct our own
lives
“
”
[why]
Competency • Capability • Expertise
Experience
• Exercise judgement
• Maturity
Support • Structure • Time
[mastery]
The urge to get better
and better at something
that matters
“
”
[why]
Self • Fulfilment • Challenge
Company • Team /
department • Goals + vision
Society • Social impact • Social contract
[purpose]
The yearning to do what
we do in the service of something larger than ourselves
“
”
92% of Australians are looking to supplement their income, with 68% considering using social sharing platforms to do so
-- The Future of Work Research Monitor
Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most
popular media owner, creates no content. Alibaba, the most
valuable retailer, has no inventory. And Airbnb, the world’s largest
accommodation provider, owns no real estate.
-- Tom Goodwin, Havas Media
– 70% reported feeling healthier than in a traditional office setting
– 64% are better able to complete tasks – 68% can focus better and be more productive.
CO-WORKING
“The seamless unification of technology to provide tools, contextually relevant information, connections, create knowledge and promote culture.”
1. Expertise 2. Organisational transformation 3. Social and legal norms 4. Concepts of identity and community 5. Education
5 IMPACTS OF NEW MEDIA
THE FUTURE OF WORK, NOW
Po Pu Pr
Policies create the conditions
and rules future practise
Purpose taps into the motivations of employees,
teams and stakeholders
Practises are the practicalities and organisational
behaviours that set new patterns
embrace disruption and unleash creativity
Area 1995 2015 2025
Expertise
Tech driven Secretive Windows / R3 Desktops/Greenscreens Job for Life
Network driven Open Cloud Smartphones Multi-Careers
Automatrics Augmented Wearables/Ubiquitous Robots/automation Micro-Careers
Organisations
W3 Consortium Standards focus ASO Rush to digitise “assets”
Wikipedia Commons Rush to digitise “process”
International Knowledge Trading Rush to “humanise”
Norms and Conventions Story-telling Mass Communication Multicultural Arts
Story-sharing Mass Personalisation Digital Arts
Experience-telling Mass Experience Immersive and VR
Identity, Community and Language
Name Known Multicultural
Handle Reputation Allegiances
Profile Value Network
Education Focus on IT Tech Industries
Focus on Business Creative Industries
Focus on Innovation Industrial Creativity