Sales & Marketing is the life line of any business organization. Customer centric Sales & Marketing approach and processes are the key elements contributing in growth of organization. Also, the relationship with the customer is the strongest and the most efficient approach in maintaining and creating relationships with customers. Customer relationship management is not only pure business but also ideate strong personal bonding within people. Development of this type of bonding drives the business to new levels of success. Once this personal and emotional relationship is built, it is very easy for any organization to identify the actual needs of customer and help them to serve them in a better way.

It is a belief that more the sophisticated strategies involved in implementing the customer relationship management, the more strong and fruitful is the business.

In today's commercial world, practice of dealing with existing customers and thriving business by getting more customers into loop is predominant. Hence in the era of business, an automated system can definitely improve the situation and help in challenging the new ways of marketing and business in an efficient manner. A software tool CRM – Customer Relation Management copes up with all the business needs.

YOUR BUSINESS GROWTH IS DETERMINED BY HOW WELL YOUMANAGE YOUR CUSTOMERS

SKYWARDCRM

TM

Corporate Office204, Shivalik High Street, Near Keshav Baug, Satellite, Ahmedabad-380 015 (Guj), India Email: info@skywardtechno.com, Ph: +91-079-40308265

SKYWARD TECHNO SOLUTIONS

Branch Office204, Tanishq Complex, Opp: State Bank of India, Near Cow Circle, Productivity Road, Akota, Vadodara – 390 007 (Guj), IndiaPh: +91 90990 58560

Skyward is a Software Solutions and Consulting Company, focused on providing cutting edge technology solutions by combining strong technology competencies and engineering services with deep domain expertise to clients worldwide. With capability to deliver quality products and meet project deadlines, we're more than ready to face the dynamics of the IT revolution. Whatever business entity is Skyward's enterprise software solutions like ERP, CRM, HRMS and PMS help business entity to lookout for new avenues to grow with times. With dedicated Enterprise Solutions team focusing on the unique nature of challenges, Skyward is Partnering with the Growth of any organization!!

www.skywardtechno.com

Developed by a team of technocrats having over 100 man years of development experience & Industry Knowledge SKYWARD CRM is designed with N-Tier Client Server Architecture with enhanced security and administration features ideal for SME and Large companies. It helps organization to tackle operational challenges that includes sales, client attrition, misalignments between corporate revenue targets and sales policies.

SKYWARD CRM ensures that all the tools, technologies, resources and p rocedures a re e f f ec t i ve l y implemented to manage, monitor, measure, control, improve, or facilitate sales, support and related interactions with customers, prospects, and business partners throughout the enterprise. Its s ys t ema t i c app roach w i t h automated processes helps organization to organize, automate, and synchronize Sales, Marketing, Customer Service, and Technical Support. Skyward offers CRM on Cloud and On-Premises as per the customers needs.

WHY SKYWARD CRMIS THE RIGHT CHOICE

SKYWARD CRMADVANTAGES

Efficient Client Management

Marketing Strategy & Planning

Sales Strategy & Planning

Sales Stage & Probability Analysis

Real-time Sales Forecasting

Sales Achieved V/s Target

Lead Generation & Qualification

Sales Funnel Analysis

Competitive Analysis

Profitability Tracking

Customer Services Improvements

ACTIVITYMANAGEMENT

Tasks, Meetings & Calls

Recurring Events

Activity History

E-mail Notification

REPORTS &DASHBOARD

Customizable Reports

Key Metrics

50 Pre-built Reports

Dashboard for Sales Force

PARTNERMANAGEMENT

Share Sales Leads with Partners

Real-time Information Flow

Share Marketing Goals, Enhance Visibility, and Sales Growth

Trouble Ticket

Customer Self Service

Support Statistics

Online Knowledge Base

CUSTOMER SUPPORT& SERVICE

SALES PERFORMANCEMANAGEMENT

Monitor Performance

Report Card

Monitor Activities

Sales Analysis

SKYWARD CRM MODULES

TERRITORYMANAGEMENT

Customer Segmentation

Territory Sales Reports

Differentiate Information related to Customer, Salesperson & Managerial

SALESFORECASTING

Trend Analysis

Business Insights

Dashboard Report

Budget Analysis

SALES FORCEAUTOMATION

Account Management

Contact Management

Opportunity Management

Lead Management

TM