slide 1 agenda introduction to national e-governance plan (negp) negp vision and objectives ...
TRANSCRIPT
Slide 1
Agenda
Introduction to National e-Governance Plan (NeGP)
NeGP Vision and objectives
Central, State and Common Infrastructure MMPs
Implementation approach and institutional structures for NeGP
Slide 2
• e-Governance plan for the country
• Aims at improving delivery of Government services to citizens and businesses
• Formulated by the Department of Information Technology (DIT) and Department of Administrative Reforms & Public Grievances (DAR&PG)
• Union Government approved NeGP in May, 2006
National e-Governance Plan (NeGP)
Slide 3
NeGP Vision
“Make all Government services accessible to the common man in his locality,
through common service delivery outlets and ensure efficiency, transparency &
reliability of such services at affordable costs
to realise the basic needs of the common man”
Slide 4
NeGP Approach
•Clear NeGP Vision Statement
•Mission Mode Projects in key departments with large public interface
• Focus on Public Service Delivery & Outcomes
• Structured consultation with users before setting objectives
• Process Re-engineering an integral element of project
• Clear Change Management Plan for all stakeholders
•ICT-based Service Delivery Platform to reach even remote areas
• Radically change the way government delivers services
•Generic Program components including Capacity Building
Slide 5
• Centralized Initiative, Decentralized Implementation
• Incorporation of suitable system of inducement for states to encourage adoption
• Adequate importance for quality and speed of implementation of IT services
• Trend of delivery of services through common service centres to be encouraged and promoted
• Ownership and Central Role of Line Ministries/ State Governments
• Emphasis on Private-Public Partnerships
• Connectivity should be extended up to block level through SWANs
Strategy to realize vision
Slide 6
PM’s Committee on NeGP
National e-Governance Advisory Group
(Chaired by MCIT)
DIT Line Ministries
Apex Committee (Chaired by Cab Sec.)
NeGD NICNISG
State Governments / UTs
Industry
Institutional Framework
Slide 7
• 31 Mission Mode Projects (MMPs)
• Core infrastructure components - Service Centres, Data Centres and Wide Area Networks
• Web enabled delivery of services & service levels
• Process re-engineering, change management and project management
• Centralized Initiative - Decentralized Implementation : emphasis on PPP….
Internet
SDC SWAN
100,000 CSC 27 MMPs
For Service Delivery
NeGP Coverage..
Slide 8
Integrated (7)
India Portal
NSDG
CSC
e-Courts
EDI
e-Biz
e-Procurement
State (13)
Land Records /NLRMP
Transport
Commercial Taxes
e-District
Treasuries
Municipalities
Police – CCTNS
Agriculture
Gram Panchayats
Employment Exchange
Health
Education
PDS
Central (11)
Banking
Insurance
Income Tax
Central Excise
MCA 21
Pensions
Passport
e-Office (Pilot)
National ID / UID
Immigration and Visa
Posts
Gone Live Under Implementation Design & DevelopmentIndustry New MMP
Mission Mode Projects (MMPs)
Slide 9
Service Delivery Platform
9
•State Wide Area Networks (SWANs)
•State Data Centers (SDCs)
•Common Service Centers (CSCs)
•State Portals, State Service Delivery Gateways
Slide 10
Core Infrastructure & Shared Front-end
Core Secure Infrastructure• State Wide Area Network • State Data Centre• State & National Service Delivery Gateway
Shared front-end service access providers• Common Service Centres • State Portal (with eForms)
Slide 11
Nagaland
Maharashtra
Kerala
Tamil
Nadu
J&K
HP
Rajasthan
Gujarat
Karn
atakaK
erala
CHH
Sikkim
Arunachal Pradesh
PondicherryTN
WB
Bihar
JHD
Uttarakhand
UP
MP
Maharashtra
AP
Orissa
Assam
Manipur
Mizoram
Meghalaya
Tripura
SDC Implementation – as on NOV-11
1
2
December’11
DPR yet to be received
Goa
Daman & Diu
Dadra
Lakshadweep
SDC - Go Live
Delhi
2 Opted Out
7 Mar-Apr’12
Punjab
Haryana
Chandigarh
Andaman
1 November ‘11
15 SDC Operational
3 May-Jun ‘12
4 Aug-Sep‘12
Slide 12*Due to termination of SCAs in Andhra Pradesh, Haryana, Maharashtra, Tamil Nadu, and Uttarakhand around 4537 CSCs are reported to be non operational
70%-100% (13)
50% - 70% (3)
Jammu Kashmir
Himachal Pradesh
Punjab
Haryana
Uttar Pradesh
Uttaranchal
Bihar
Gujarat
Maharashtra
Karnataka
KeralaTamilNadu
AndhraPradesh
Orissa
Chattisgarh
West Bengal
J&K
HP
Punjab
Haryana
Rajasthan
Gujarat
Karnataka
Kerala
CHH
Sikkim
Arunachal Pradesh
Puducherry
TN
WBBiHJHD
Uttarakhand
UP
MP
Maharashtra
AP
Orissa
ASM NGL
MNPMGH
TRIPURA
10% - 50% (3)≤ 10% (2)
Chandigarh
Goa
MZR
• CSC rolled out - 96,733
Daman and Diu
Dadra & Nagar Haveli
Lakshadweep
Andaman & Nicobar Islands
Under Discussion (2)
Delhi
100% (12)
CSC Implementation - as on NOV-11
Slide 13
2
SWAN implemented
Implementation at Advance stage
27
Himachal Pradesh
Punjab
Haryana
Uttar Pradesh
Bihar
Gujarat
Maharashtra
Karnataka
KeralaTamilNadu
AndhraPradesh
Orissa
West BengalJharkhand
J&K
HP
Punjab
Haryana
Rajasthan
Gujarat
Karnataka
Kerala
CHH
Sikkim
Arunachal Pradesh
Puducherry
TN
WB
Bihar
Uttarakhand
UP
MP
Maharashtra
AP
Orissa
AssamNGL
MNP
MZRTRIPURA
SWAN Implementation - as on NOV-11
CHD
1 Implementation in Progress
1 Bid Process Initiated
3 RFP/ BoM under preparation/revision
1 Opted Out from SWAN Scheme
Delhi
Goa
Lakshadweep
JHD
Andman
Daman and Diu
Dadra and Nagar Haveli
MGH
Slide 14
Key Implementation Considerations
Common Support Infrastructure
Governance (institutional structures for implementation)
Centralized Initiative, Decentralized Implementation
Public-Private Partnerships
Integrative Elements
Programme Approach at the National and State levels
Facilitatory role of DIT
Ownership of Ministries
Slide 15
By IT
Dept
• Common Infrastructure (SWAN, SDC, CSCs, State Portal & State Service Delivery Gateway)
• State eMission Team to help Departments in developing backend projects
• Requisite Capacity Building support
By Each Departmen
t
• Identify services & define service levels• Set-up Project eMission Team with help of SeMT• Simplify and re-engineer processes• Provide access to services through CSCs, etc. • Explore integration of services with other Depts.
Almost in place or will be
within the next few months
Must be led by each Dept –
assisted by IT Dept/NIC/NISG
NeGP Implementation Strategy
Slide 16
Electronic Delivery of Services Bill
• Mandatory e-Delivery of all public services within five years
• Within 180 days, all Departments shall identify services to be e-enabled
• To publish thereafter :
• Cut off date for e-Delivery of each service
• Manner of delivery and Service Levels
• Provision for Assisted Access
• Central & State Level Commissions to monitor implementation
• Can issue directions
• Can levy penalties on defaulting officials
16
Slide 17
e-Governance is being promoted through a centralized initiative to the extent necessary to ensure citizen-centric orientation, to realize the objective of inter-operability of various e-Governance applications and to ensure optimal utilization of ICT infrastructure and resources while allowing for a decentralized implementation model.
Centralized Initiative, Decentralized Implementation
PPP model is to be adopted wherever feasible to enlarge the resource pool without compromising on the security aspects.
Public-Private Partnerships
Key Implementation Considerations
Slide 18
For implementation of the NeGP, various Union Ministries/Departments and State Governments are involved. NeGP is being implemented as a programme, with well defined roles and responsibilities of each agency involved. For facilitating this, appropriate programme management structures have also been put in place.
Programme Approach at the National and State levels
Adoption of unique identification codes for citizens, businesses and property is to be promoted to facilitate integration and avoid ambiguity.
Integrative Elements
Key Implementation Considerations
Slide 19
Under the NeGP, various MMPs are owned and spearheaded by the concerned line Ministries. In case there are any ongoing projects which fall in the MMP category, they would be suitably enhanced to align them with the objectives of NeGP.
Ownership of Ministries
DIT is the facilitator and catalyst for the implementation of NeGP by various Ministries and State Governments and also provides technical assistance. It serves as a secretariat to the Apex Committee and assists it in managing the programme. In addition, DIT is also implementing pilot/ infrastructure/ technical/ special projects and support components
Facilitatory role of DIT
Key Implementation Considerations
Slide 20
4
Conceptualization Stage Output: Core Scope DocumentMajor Governance Objectives, Services, Service Levels, Stakeholder identification and Consultation are major activities of this stage
3
2
1
Design and Development Stage Output: DPR and Scheme ApprovalIdentify parameters for process modification, technology choice, conduct pilots, define milestones, timelines etc
Implementation Stage Output: Implementation at sitesDevelop & implement Rollout Plan for the project
Post Implementation Stage:
Output: Delivery of services, service levels
All MMPs may not follow the same sequence
Project Stages of MMP
Slide 21
Common Service Centres (CSC)
• More than 100,000 tele-centers in 600,000 villages.
• Now the plan is to have CSC at all Panchayat levels.
• Broad band internet enabled connectivity
• Implementation through PPP
State Wide Area Network (SWAN)
• Secured network for Government work
• Connecting State HQs ,District HQs, Blocks HQs
• Minimum 2 Mbps Broadband Connectivity
Core & Support Infrastructure
Slide 22
State Data Centres (SDC)
• State of art Data Centers at each of 35 States/UTs
• Housing all applications and databases
• e-Delivery of G2G, G2C and G2B services
• State Portals, State Service Delivery Gateways
Capacity Building Scheme (CB Scheme)
• Constituting State e – Mission Teams ( SeMTs)
• Workshops for Political & Policy levels
• Specialized Training courses for Department level officers
Core & Support Infrastructure
Slide 23
Schemes Approx Cost (in Rs Crore)
Central MMPs 9607
State MMPs 20224
Integrated MMPs 2656
CSC 5,742
SWAN 3,334
SDC 1,623
CB Scheme 313
INVESTMENT IN NeGP PROGRAMME IS GOING TO BE OVER Rs 50,000 Crs.
Projected Investment for NeGP
Information extracted from “Saaransh” a compendium of MMPS published by NeGD, DIT, GoI
Slide 24
NIC (National Informatics Centre)Application Development,Implementation, Standards
CCA (Controller of Certifying Agency)Digital Certification
STQCStandardsTesting Quality Certifications
Organizations supporting NeGP Implementation
Core Infrastructure
Projects27 MMPs
NeGPPMU
CDAC (Centre For Advanced Computing)R&DLocal Language Interface
Slide 25
Role of DIT in NeGP Implementation
• Act as Secretariat to the Apex Committee
• Appraise (Technically) all projects prior to approval
• Provide technical assistance to Central Line Departments / States
• Implement pilots / infrastructure / special projects
• Lay down standards and policy guidelines
• Leverage capacity of existing public and private institutions