smart education solutions guide

8/14/2019 SMART Education Solutions Guide

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SMART Education

Solutions


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2 | SMART Educat ion So lut ions


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Easy as piPi. Its simple, but conveys so much.

We like that concept. And teachers do, too.

Teachers tell us all the time that SMART products are easy to use, yet help

them do extraordinary things.

Teachers also tell us its easy to get students turned on to learning with SMART

products. And they love working with SMART, because we make it easy or them

to get the most rom our products.

Thats what we like to hear. And we want you to hear it too.

We can help make your technology implementation easy. Find out how by

reading on.

The transormationAt SMART, weve seen our products transorm classrooms around the world.

With the shit rom blackboard to interactive whiteboard, teachers and studentsenter a world where technology not only opens up new possibilities, but also

makes teaching and learning simpler.

Each time educators use our products, we want them to experience great

success success that ultimately helps improve student achievement. We know

that teachers are the key to this success. They must adopt products quickly and

enthusiastically or an implementation to work. Thats why our vision is so closely

tied to teachers.

SMARTeducationsolutions:an overview

The SMART Board

interactive whiteboard is the

perect solution. It provides

a platorm or teachers to

overcome the monotony oteaching with a blackboard.

Its user-riendly interace

has encouraged teachers

to implement technology

into the curriculum, which

translates into better learning

or students, because they

become more excited about

what they are studying.

Josephine Mak, principal,

Tong Kwok Wah Secondary School,

Hong Kong, China


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Our visionWeve worked with educators or 17 years, incorporating our

products into their schools and learning a great deal about

technology implementations. The most successul implementationsall share one driving principle they make it easy or teachers to

help students lourish. Give teachers intuitive products, remove

obstacles, create a supportive community and put resources at their

ingertips. Do this, and your technology will work wonders. We

know, because every day, educators tell us that our solutions have

made an enormous dierence in their classrooms.


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The oundationSuccess begins with innovative, easy-to-use products that help you

get students enthusiastic about learning. Teachers should be delighted

with these products as soon as they begin using them. So the products

had better be exciting to teach with and simple to use. Even the most

inventive product will gather dust in the corner i a teacher inds it too

rustrating to use.

The big pictureWeve learned that it pays to look at the big picture. SMART education

solutions help you create an environment where products are sure to be

adopted quickly and used to their ull potential. Through thousands o

conversations with educators over the years, weve discovered that three

key steps must be taken to cultivate this ideal environment:

Foster proessional development, training and community

or teachers

Give teachers easy access to high-quality digital content

and resources

Support sta with strong technical help and advice

The next ew pages give you a glimpse o the big picture. Find out how

our solutions help you implement products so that success is attainable

or schools, teachers and students.

SMARTfactsSMARTsexecutivechairman,

DavidMartin,conceptualized

theinteractivewhiteboardin

1986andbroughttheworlds

firsttomarketin1991.

Today,morethan700,000

classroomsaroundtheworld

useaSMARTBoardinteractive

whiteboardtoenhancelearning.

SMARTNotebooksoftwaresets

theglobalstandardforcreating,

teachingandmanaginginteractive

lessonswithinasingleapplication.

Itsusedbyover20million

teachersandstudentsinmore

than170countries.


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The SMART Board

interactive whiteboard

works brilliantly

with the other

technologies we have.

Its plug and play.

Judy Beal, assistant principal,

Woodcrot Primary School,

Woodcrot, South Australia


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ProductsProducts are the basis o any technology implementation, so we ensurethat everything we create is both easy to use and teacher-riendly. Novicescan start creating multimedia lessons without delay, and those with more

experience can depend on SMART products or greater depth. Our products

are lexible enough to provide what teachers need at every ability level.

Its not easy being easyCreating products that are easy to use requires a great deal o work. We have

hundreds o researchers and developers tackling that problem every day

organizing testing sessions, recording eedback and talking with educators

using our products beore theyre ever delivered to schools. Our goal is to

create products that make teachers say, I can just turn it on and dive into the

lesson. So my students can get excited about learning right away.

Young students

and old thrive on the

tactile experience

o manipulating the

SMART Board interactive

whiteboard with their

ingers. And I deinitely

appreciate being ableto interact with the

content how could

teaching and learning get

any more hands-on?

Katie Morrow, technology

integration specialist, ONeill

Public Schools, ONeill, Nebraska,

United States


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Products that work or youTo help make your implementation smooth and eicient, we design

products that work with your existing technology, and with each other. This means you can

upgrade and add to your technology coniguration down the road without oregoing the

easy actor. Whether its the SMART Board interactive whiteboard, the Senteo interactive

response system or the SMART Document Camera, our products work together. Its this

ease o use that makes teaching more eective and learning more ascinating.

To make sure our products support teachers as well as the bottom line, we ocus

on the ollowing:

Ease of use We know that the best way to ensure rapid adoption o our

products is to make them intuitive and easy, so that the learning curve is

short. Yet our products also provide depth or more advanced teachers.

Modular design We create products that work with one another

and with your existing technology, so your implementation is seamless

and cost-eective

Software and content inclusion Our hardware includes sotware,

so that you can start using our products right away in ways that increase

interactivity and engagementDurability Our research scientists and engineers analyze all aspects

o every SMART product to ensure that it will perorm to the highest o

standards, despite being bumped and jostled in the classroom.

Comprehensive technical support When you buy SMART products, you

can be conident that they will be supported with excellent advice and service

Warranty Upon registration o your SMART Board interactive

whiteboard, you receive a ive-year warranty. Most other products carry

a three-year warranty.

Howdoteachersguideourvision?Ask SMART product developers.

Q: How does SMART ind out what

teachers need in their technology products?A: We spend time with them. Talk with

them. And we ask them to test our

products. Our product managers and

education consultants spend a lot o time

in schools, inding out how our products

are used, getting eedback and taking

suggestions.

Q: What happens to that eedback?

A: It goes right into our product plans

and helps us discover new directions or

products.

Q: Whats the most common thing youhear rom teachers?

A: They oten say, I like this eature. Can

you expand it to give me more options?

Q: What do you do with that kind o

eedback?

A: The product manager takes it to our

developers and asks, How can we make

this happen?


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As a National Board Certiied Teacher, I

am always looking or new ways to reach

my students that will directly impact their

educational outcomes. SMART Technologies

not only oers antastic products, butbacks them up with support, training and

amazing resources. Hundreds o SMART-

created interactive lessons correlated to

standards it easily into curriculum planning.

I especially like being able to eortlessly add

images and Flash content to the Notebook

sotware Gallery. Busy teachers have

been provided with one-stop shoppingor anything they may need in the area

o SMART products. On behal o my

motivated students and me, thank you.

Antoinette DePasquale, teacher, Maple Hill Elementary

School, Middletown, New York, United States


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Content andresourcesCreating the optimal environment or your technology implementation involves

asking teachers to use digital resources that are relevant, appropriate andinteractive. But the search or content can be overwhelming or a busy teacher.

At SMART, we oer extensive collections o subject-speciic, curriculum-

correlated resources. Theyre available to SMART customers at no cost, both

on our education website and within SMART Notebook sotware. Our resources

include more than 5,000 ready-to-go lesson activities, correlated to curriculum

requirements, plus thousands o images and learning objects, all careully

selected to meet teachers needs.

To help educators stay up-to-date on SMART, we also oer newsletters

speciically or teachers, technology directors, administrators and education

oicials. These publications oer best-practice ideas, insight on implementationand tips or using SMART products. And, theyre all available online at no cost.


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Content thats right or youOne o the questions we hear most oten rom teachers is: Do you

have content thats right or me? At SMART, our challenge is to

provide a ull spectrum o resources, so that all teachers can ind

materials that are pertinent to their lessons and appropriate or their

level o technology proiciency. We rise to that challenge by giving youcontent that meets our key criteria:

Customization Our content is easily tailored to your

needs. Lesson activities show teachers the best way to use

our sotware, and each one can easily be tweaked, altered

or transormed to suit the individual teacher or lesson. Our

Lesson Activity Toolkit is designed or more proicient teachers

who want to create their own interactive lessons. And more

advanced teachers can build original content rom scratch with

SMART Notebook sotwares intuitive tools.

Consistency Its easy to use SMART lesson activities because

they have a consistent look and eel, thanks to a uniorm set o

icons, tools and layouts. You know you can expect quality and

relevance each time you open one.

Pedagogical soundness Our lesson activities include the

same pedagogical tools as a teachers lesson plan. Each activity

includes teaching notes and lesson objectives, and identiies

learning prerequisites.

Flexibility We ensure that our content

works well or a wide range o teachers. A

teacher whos hesitant about new technology

can use a SMART-created lesson activity with

very little training or expertise. Our lesson

developers are ormer teachers, so they

understand the needs o novices and veterans.

Theresult?Easeofuse.Meeting the criteria above makes our content

teacher-riendly. Not only do we oer a wide variety

o content, but we also walk teachers through the

content creation process, so building exactly what

you need is easy. And its easy to become enthusiastic

about adopting technology.

Because SMART Notebook

sotware incorporates

everything in one area, its

so easy to use. I grab images

or video rom the Gallery,use the links to jump to

a website, create concept

maps and build worksheets.

I pull all o these elements

together and there they

are, ready to utilize in a

lesson. My lesson bank in

Notebook sotware is really

a work in progress. Every

day I add more to it.

Coryann Thompson, teacher,

Highland Village Elementary School,

Flower Mound, Texas, United States


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WhySMARTcontent?Heres what educators tell us:

Were teachers, not surers.

We dont have time to search

the Net or hours looking or

appropriate lesson content.

SMART helps us fnd resources

quickly

SMART resources are available

in easily accessible collections

on www.smarttech.com

SMART resources tie into our

curriculum

SMART resources are

interactive


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Proessionaldevelopmentand communityAdministrators who have seen the greatest success with their technology

implementations are also the ones who recognize the importance o training

and proessional development programs. This crucial aspect o implementation

helps teachers gain the conidence to use products regularly and in ways that link

pedagogy with technology.

SMART gets teachers learningTraining is crucial to technology adoption, because it gives teachers the skills

they need to get started with our products and become proicient with them.

We oer a comprehensive mix o ree and ee-based options, rom live online

training to customized on-site sessions all designed to get teachers up and

running quickly.

SMART brings teachers

togetherSMART education solutions give teachers opportunities to learn good practices and

share ideas or incorporating our products into their teaching.

Our proessional development oering includes regional conerences where

teachers can connect with peers rom other schools. We also run recognition

programs, such as the SMART Exemplary Educator program, to help teachers

become technology leaders in their communities.

As teachers develop expertise with our products, we ind that the momentum

o an implementation builds. This momentum draws energy rom the vast

community o educators who use SMART products a group that is thriving,thanks to thousands o passionate practitioners who orm their own communities

online. We also contribute to this community through the SMART Exchange, a

vibrant e-space where teachers can ind support and new ideas.

Our proessional development programs help ensure that teachers are always

conident, skilled and inspired to use technology in new and innovative ways.


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HowdoesSMARThelpyouplan?Askoureducationconsultants.

Q: Whats the key to giving valuable

support during an implementation?

A: Listening. Thats the most important

part about supporting educators. We

cant diagnose beore we know the

symptoms. So we listen, and listen. Andthen we help you determine what you

really need.

Q: Can you give an example o how

you help an administrator develop a

personalized plan?

A: Lets say you need to address

achievement gaps in math. We then tell

you about our sotware Gallery, and

how it can help students understand

concepts in a visual, hands-on way. Or,

you might have signiicant concerns

about teachers who are digitalimmigrants. At that point, we tell you

about research showing that SMART

Board interactive whiteboards improve

teachers liestyles. We can tell you

about our two-minute training tutorials,

or the thousands o searchable lesson

activities that you can use right out

o the box. But the main thing is, we

listen. Thats how we help you plan the

best implementation you possibly can.

Services and

supportWhen creating the best environment or implementation success, its

important to remember that well-executed planning and technical

support are crucial. At SMART, we help you through the process right

rom the beginning. Our education consultants, available in a growing

number o areas worldwide, oer advice as you evaluate and select

classroom products. They help you design an implementation strategy

that will bring and keep teachers onboard with our products.

The dedication we put into our services and products is echoed in our

technical support. Together with our extensive network o resellers, weprovide the inormation and assistance you need, whenever you need it.

From our online database o technical inormation to our toll-ree phone

service, we give you our ull support.


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SMARTfactMoreeducatorspurchase

SMARTBoardinteractive

whiteboardsthanallother

brandscombined.


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ResearchersonSMARTThe SMART Board interactive whiteboard plays

a key role in lesson planning and visual learning.

Combined with the right digital resources and

the right teacher preparation, the SMART Board

interactive whiteboard helps improve student

understanding.

Center for Technology and Teacher Education.

Summary of interim findings from Preparing

Mathematics to Use Whole-class Visualization,

University of Virginia, United States, 2007.

Students became highly engaged when there were

opportunities to work directly on a SMART Board

interactive whiteboard. Visual and tactile lessons

led to multisensory engagement in the learning

process. And the use o SMART Board interactive

whiteboards limited opportunities or distraction byocusing students attention on lessons.

Health and Education Research Group. Summary of

SMART Board Technology Integration in the Inclusive

Classroom Phase II Progress Report, University of

New Brunswick, Canada, 2008.

Extraordinary

momentsWe dont have to tell you about the rewards o being an educator you know them better thananyone. You hear teachers talking about getting through to kids. You see the looks on students

aces when they grasp a concept. That wonderul expression o insight. That extraordinary

moment. SMART education solutions help you see those expressions more oten.

Our goal is to help you implement technology as eectively as possible, because thats how our

products really shine. In the most successul implementations, teachers cant wait to share their

expertise. They train peers, blog about SMART products and share insightul ideas with others all over

the world. By doing so, theyre sending the message that you can do it, too. You can have classrooms

where students eel a strong connection to learning, and simply learn better. You can have lessons that

dont just show, but involve. You can eel rejuvenated as you teach. And its as easy as pi.


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ProductsWhy SMART products? The answer is easy.Educators have been telling us or nearly twenty years that our products are

eective, reliable and easy to use thats what makes teachers come to rely on

them so quickly and enthusiastically.

To ensure that our products meet expectations, our developers spend hours

in testing labs with teachers and children, discovering new ways to make our

products more intuitive. Our eorts pay o every time we see a technology

implementation thats quick and easy.

We invite you to get to know our collection o products displayed on the

ollowing pages. Youll ind theyre built to work together, and theyve all been

designed with educators in mind.

SMART education

solutions: thecomplete list


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Hardware productsSMART Board interactive whiteboardsOur interactive whiteboards are known around the world or their ability to help teachers create lessons

that engage students o all ages and learning styles. The intuitive touch surace is an ideal way to encourage

participation and improve learning outcomes, and it helps save teachers time as they prepare lessons.

Combining the simplicity o a whiteboard with the power o a computer, the interactive whiteboard lets youcontrol applications by touching the screen with your inger or writing with the pen tool. A new eature called

Touch Recognition makes the product even easier to use. The board recognizes the dierence between a

inger and a pen, and even allows you to erase digital ink with the palm o your hand. So you can pick up a

pen and then write, erase and use your inger as a mouse without having to select another tool. Using the

SMART Board interactive whiteboard is so natural that teachers describe its learning curve as extremely

short. It comes with the award-winning SMART Notebook sotware, which gives

teachers quick access to all their lesson materials rom one convenient location. As

a result, they can get started engaging students quickly and easily.

600 series: Teachers can extend their hands-on capabilities

with this versatile interactive whiteboard. It oers excellent

value and is easy to install. A new, wide-ormat screenoers even more work space, and an expansion slot allows

you to connect other SMART products.

600i series: This system streamlines the teaching

experience, enabling teachers to easily access and control their

classroom technology right rom the ront o the classroom. Combining a short-throw

projector and an interactive whiteboard, the 600i starts up quickly with a push o a

button. An integrated wide-screen option, which provides an additional 20 percent in

workspace, is also available.


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SMART Board interactive display rameThe SMART Board interactive display rame blends

interactivity with brilliant visuals by easily transorming

a lat-panel display into a touch-sensitive surace. The

interactive display rame oers touch control or all

computer applications and allows you to write in digital

ink. The display has a wide viewing angle and its onselect lat-panel displays. Its ideal or small classrooms,

administrative oices and sta meeting rooms.

SMART TableThe worlds irst mutlitouch, multiuser interactive table or K3 education is an

accessible learning center where students can collaborate and explore digital

lessons. The touch-sensitive surace allows groups o students to simultaneously

interact with digital content, working together to complete interactive lessons,

play educational games and solve problems.

Sympodium interactive pen display

The Sympodium

interactive pen display helps teachersdeliver dynamic, interactive lessons that will engage

students. Teachers can write over slides in digital ink, save

notes and access any website or multimedia ile on the

display, and everything is projected onto a large screen or

the entire class to see. Teachers never need turn their back

on the class as they work. Powered by the same award-

winning sotware as SMART Board interactive whiteboards,

the interactive pen display works by connecting to a

computer and projector.

The SMART Board interactive whiteboard is revolutionary because o its interactivity, lexibility and

ease o use. Ive seen a signiicant increase in teacher productivity and student perormance across all

grade levels with the implementation o the SMART Board within the K12 learning environment.

David Kortko, high school technology chairman and ormer assistant director o K12Nects program, Fairax County Public

Schools, Virginia, United States


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Senteo interactive response systemThe Senteo interactive response system provides teachers with instant insight

into how well each student understands lesson material. Teachers can conduct

planned or spontaneous assessments and then report, track and evaluate theresults. The system combines 24 or 32 wireless remotes, a receiver and powerul

assessment sotware that is integrated with SMART Notebook sotware. Students

answer questions using their remotes and the results are automatically saved in

the sotwares built-in gradebook.

AirLiner wireless slateThe AirLiner wireless slate gives teachers

the reedom to deliver interactive

lessons rom anywhere in the classroom,

and allows students to interact with lessons

rom their seats. The slate provides a wireless

connection to the SMART Board interactive

whiteboard or Sympodium interactive pen

display rom up to 52 eet (16 m) away. The

slates battery-ree tethered pen lets teachers and students control any

sotware application, write notes and highlight inormation in digital ink.

SMART Document CameraWith the SMART Document Camera, you can display real-time images o any

object onto an interactive whiteboard or projection screen or the entire class

to see. The document camera is seamlessly integrated with SMART Notebook

sotware, so you can instantly turn objects into interactive content or lessons.

You can also use control buttons that are built into SMART Notebook sotware to

capture images and add them directly to a SMART Notebook page.

SMART AudioThis classroom ampliication system ampliies

sound and distributes it evenly throughout

the room, making it easier or all students to

hear clearly, no matter where theyre sitting.

SMART Audio also reduces vocal strain or

teachers. The system includes speakers,

wireless teacher and student microphones,

a receiver and sensors.

Accessories

With our accessories, you can customize your SMART Board interactivewhiteboard, adapting it to the speciic needs o your classroom. SMART oers

a variety o accessories that can adjust the height o your interactive whiteboard,

make it mobile, add sound or even transorm it into an integrated system.


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Sotware productsSMART Notebook sotwareAll SMART Board interactive whiteboards and displays come with award-

winning SMART Notebook sotware, which sets the standard or creating,

teaching and managing interactive lessons within a single application.SMART Notebook sotware gives teachers easy access to all their lesson

material rom one convenient location. The sotware oers an array o tools

and eatures to create, deliver and manage lessons. Now with over 6,600

learning objects, 5,000 ready-made lesson activities and 30 new eatures,

SMART Notebook makes it easier than ever to create interactive lessons that

include multimedia resources and hands-on activities.

SMART Notebook SEThis new student edition o SMART Notebook sotware

brings an extra level o collaboration to the classroom.

Students can now prepare and deliver their own

interactive material or presentations and assignments

using sotware similar to SMART Notebook, which is used

by their teachers to create lessons. SMART Notebook SE

helps students digitally complete assignments, take notes,

manage due dates and organize lesson material.

SMART Sync 2009With SMART Sync 2009, teachers can ensure students stay ocused. The

sotware helps teachers easily guide learning, and monitor and control

student computers. It works on both wired and wireless networks, and

connects a teachers computer with every computer in a classroom. Teachers

can see a thumbnail view o each students desktop, which makes it easy to

communicate, monitor or collaborate with students individually or as a group.

Bridgit conerencing sotwareBridgit conerencing sotware makes it easy to connect

online, whether its or distance learning or classroom

collaboration. Simply set up a conerence, invite

participants by e-mail and, once they join, youre ready

to start sharing desktops and audio, video and text iles

in a secure, reliable environment.

SMART Ideas concept-mapping sotwareWith SMART Ideas sotware, teachers can create interactive concept maps

to help students visualize abstract and complex ideas by delivering the

inormation one piece at a time. Links, images and multimedia iles caneasily be added to the maps and converted into a multipage website or

everyone to share.


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Content and resourcesIts amazing what digital resources can do or teachers and students. They can

take students on journeys around the world or into space. They can let a young

child write her name, even beore she can manage a pencil. And they can make

teachers lives easier.

SMART content and resources help teachers accomplish amazing things in the

classroom even when theyre technology novices. We oer access to digital

content and lesson-building tools that help teachers inject interactivity into

lessons right away. And we give teachers access to best-practice ideas on how to

use SMART products. As a result, teachers around the world tell us that they love

teaching lessons that are enhanced with SMART content.

SMART lesson activitiesSMART lesson activities oer a quick and

convenient way to get started with the SMART

Board interactive whiteboard or Sympodium

interactive pen display. Due to their variety and

volume, our lesson activities are an excellent

way to support dierentiated or personalized

instruction. SMART oers more than 5,000

teacher-created and SMART-created lesson

activities. They are correlated to curriculum

standards and grade levels, and they oer

interactive eatures along with engaging content.

Lesson Activity ToolkitSMARTs Lesson Activity Toolkit oers customizable

tools and templates to help teachers create

proessional and engaging lessons. Teachers canstart with templates or word games, quizzes and

sorting tables, or use the provided Flash tools to

add interactivity to lessons. The Toolkit oers all the

necessary resources or teachers to easily develop

sophisticated lesson activities o their own. Once

downloaded, the Toolkit is conveniently integrated

into SMART Notebook sotwares Gallery.

Ive used SMART Boards

or two years and believe

they make me a bettereducator. The interactive

whiteboard gives me

lexibility in the classroom

and in my preparation. I

am able to access the best

educational resources and

interactive material rom

around the world within

minutes, and my pupils just

love it. It makes my pupils

better learners. It makes

me want to teach and my

pupils want to learn.

Stephen Price,

acting principal,

Bergvliet High School,

Cape Town, South Arica


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Essentials or EducatorsThis content collection makes it easy or teachers to build interactive lessons.

The collection oers more than 6,600 learning objects, and each one can quickly

be added to any lesson to give students a visual, hands-on learning experience.

There are images, video clips and animations on every topic, and all can easilybe accessed in the Gallery o SMART Notebook sotware. The content is

proessionally developed and designed to support curriculum needs.

Senteo question setsSenteo question sets make it easy to

add a new dimension to learning. Each

set includes 10 questions created in

Senteo assessment sotware that can

be combined with lesson activities on

the same topic. Thousands o Senteo

questions cover every subject and grade

level, and each is correlated to curriculum

standards. The question sets are ree and

can be ound on the SMART education

website and other third-party websites.

SMART accredited titlesThis substantial group o sotware titles helps teachers ind SMART-compatible

digital resources or a variety o grade levels and subjects. There are over 150

SMART-accredited education sotware titles and multimedia content products

that can be used with SMART products. We accredit these titles based on their

level o compatibility with our products.

SMART publicationsSMART publications oer insightul andinormative articles about technology trends

in education and provide tips or using

technology to engage students. EDCompass

is a monthly newsletter or teachers,

Interactive Administrator ocuses on topics

o interest to administrators and technology

directors, and Interactive Classroom looks at

issues relevant to education oicials.


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Proessional developmentand communityStudies show that learning is oten most eective in collaborative settings. But

you dont have to tell SMART teachers that. Theyve been learning rom eachother or years, in casual and ormal settings, online and ace to ace, because

they naturally gravitate toward each other, sharing lesson plans, helping each

other use products to convey curriculum eectively and just celebrating each

others successes. We know that peer support helps teachers learn to use

technology and teach with it eectively. So we provide numerous venues or

teachers to obtain proessional development and connect on the issues they ind

most pressing.

To ensure that our products are helping teachers achieve curricular and pedagogical

goals, we also oer teachers opportunities to learn rom one another. From our

online TeacherTube channel to our Showcase Schools program, weve developed

many outlets to encourage ongoing proessional development that is collaborative

and grounded in true-to-lie teaching situations.

SMART on the WebThe evolution o the Internet as a dynamic, grassroots platorm provides the

perect vehicle or SMART get-togethers. Because educators embrace our

technology so warmly, and because our products are used in such large numbers,

a vast online SMART community has ormed. It has spontaneously spread across

wikis, blogs and social networking systems. Educators, students and parents are

all inding space or dialogue on the Web. From Facebook to MySpace, there

are many sites or the exchange o ideas, best practices, and education and

networking inormation.

SMART ExchangeTeachers have made the SMART Exchange one

o the most vibrant education communities on

the Web. Its the place to be or educators who

use SMART products and want to share tips and

success stories about using interactive technology

in the classroom. Teachers can even post their

avorite lesson activities and download those

created by others. This online community has

thousands o active members and is growing daily.

Find the Exchange at exchange.smarttech.com

SMART channels on TeacherTube and YouTubeTeachers who use SMART products can quickly ind ideas and inspiration byviewing SMARTs channels on two o the most popular video-sharing websites

or educators. Get tips on teaching math with a SMART Board interactive

whiteboard, learn some new ways to use your SMART products or discover the

latest eatures o SMART Notebook sotware. See interactive learning in action

on TeacherTube and YouTube.

We loved the SMART

on-site training sessions.

The learning curve on the

SMART Board interactive

whiteboard is very

small, and any eelings

o intimidation about it

were quickly erased.

Ken Collura, director o school

communication and instructional

technologies, Roman Catholic

Diocese o Columbus, Ohio,

United States


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SMART online trainingOur Learning Management System is your gateway to more than 40 ree, online

training sessions oered each week, covering over 20 topics in 5 languages.This online system provides convenient access to all SMART training resources,

including our award-winning Two-Minute Tutorials that allow customers to

watch and listen to instructions as they ollow along. There are also print training

resources, such as Quick Reerence Guides and Hands-on Practice exercises. You

can complete them at your own pace anytime thats convenient or you.

SMART on-site trainingSMART oers aordable, comprehensive

training to help teachers o all skill levels

get the most out o their SMART products.

We provide on-site training sessions

customized by subject area and grade

range, and we hold in-depth training

events in many locations.

SMART proessional developmentAdministrators constantly tell us that proessional development training is the

key to helping teachers integrate technology into their teaching. And the more

teachers learn about what they can do with SMART products, the better they

become at using technology to achieve curricular goals. So, we oer training

events or a variety o skill levels.

SMART Exemplary Educator programWhen teachers ind something un and eective or student learning, theyre

oten eager to tell other teachers about it. Thats what the SMART ExemplaryEducator program is all about. Teachers who are part o this SMART-sponsored

program use technology every day to improve student learning. They share

ideas with colleagues at their schools and other educators who attend teacher

conerences. They also have the chance to participate in SMARTs proessional

development events to take their technology skills even urther.

SMART Showcase Schools programThe SMART Showcase Schools program

honors schools that use classroom

technology in amazing ways and that

are eager to share how they use SMART

products in the classroom. These schoolsalso provide insight and advice to teachers

and administrators rom other schools who

want to learn more about how they can

successully implement technology. There are

now more than 115 SMART Showcase Schools

throughout the United States and Canada.


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Services and supportAt SMART, we believe that combining intuitive technology with comprehensive

support and training is an ideal way to ensure the success o your technology

implementation. Together with our team o resellers, we provide support in

virtually every city in the world, so teachers

anywhere can use our products to their

ullest potential. We also oer a vast

selection o ree training programs, expert

consultation services and extended product

warranties. So you can be conident that

when SMART products are introduced into a

classroom, teachers and students use them,enjoy them and, most importantly, beneit

rom them.

Technical supportOur technical support team is dedicated

to providing excellent advice and problem-

solving to customers around the world. We oer service in 30 languages,

and we provide a wide variety o ways to ind technical help. Our service is

comprehensive, so that you can always ind the inormation you need no matter

where (or when) you want it.

Our technical support service includes the ollowing:

An online sel-serve database o over 1,000 documents, including

how-to instructions, technical inormation and product inormation

available around the clock

More than 100 customer service representatives, available toll-ree via

telephone and online chat, 13 hours a day

Support over e-mail 24 hours a day

A desktop-sharing option that lets us guide you through your solution

Training or your schools IT sta to provide eective, on-site technical

support


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Product warrantyWith SMART, you can be conident that we stand behind our products. We oer

a three-year warranty on most products. And, i you register your SMART Board

600 series interactive whiteboard within three months o purchase, the warranty

will be extended to ive years.

Product supportAs a SMART customer, youll automatically receive

inormation on product updates and notiications.

Its our way o ensuring that you stay inormed

about any developments that can help you

maximize the beneits o your SMART products.

Global reseller networkSMARTs broad channel o resellers oer top-notch customer

service and sales support in 165 countries around the world.

These knowledgeable proessionals can oer advice on which SMART

products are best-suited or your classroom, and they can help you design an

implementation plan that meets your speciic needs.

Consultation servicesOur team o consultants can provide support as you plan a successul technology

implementation. Available in a growing number o areas around the world, our

consultants can help you evaluate and select classroom technologies, and helpdesign your implementation strategy. As your roll-out gets underway, our

team ensures that you have the right training and proessional development

programs or your sta, and we give teachers the tools to eectively

incorporate our products and resources in all subject areas and grade levels.


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See SMARTeducationsolutions

in actionSMART products are available rom

a SMART authorized reseller. Your reseller

can provide you with pricing inormation,

product demos or a ree sotware trial.

To ind an authorized reseller, visit

www.smarttech.com/where.

For more inormation on SMART

products, visit www.smarttech.com.

Contact SMART [email protected]

+1.403.245.0333

smart education solutions guide

Documents