so you bought the upk . . . now what?
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So You Bought the UPK . . . Now What?. Supplier Relationship Management Product User Group (SRM Pug). Today’s Discussion. Who is TransAmerica Training? One Source – Multiple Outputs Beginning Your UPK Project Blue Print For Success Stretching Your Investment. Introductions. - PowerPoint PPT PresentationTRANSCRIPT
So You Bought the UPK . . .
Now What?
Supplier Relationship Management
Product User Group(SRM Pug)
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Today’s Discussion
• Who is TransAmerica Training?• One Source – Multiple Outputs• Beginning Your UPK Project• Blue Print For Success• Stretching Your Investment
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Introductions
• TransAmerica Training Management– Who we are …– Areas of business
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The UPK Product
Did you know?
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How to Begin
• Implement as a Project• Proven Methodology• Know Where You Are Going• Content Development Team - 3C’s
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Do You Have ……
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Resources/ Budget
Time
Scope
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Training Methodology
• TAM Training Methodology has 6 Aspects
• We take a Life Cycle Approach– Focus is on:
• Client Specific Solutions• Change Management• Client Empowerment
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Training Methodology Cont.
1. Strategy Planning Session2. Project Team Training3. User/Project Definition4. Building the User Experience 5. Delivery and Deployment Methods 6. Transition to Client
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Strategy Planning Session
• Done to achieve Maximum ROI on Training
• Adult Leaning• Training Consensus• Composition of Training Team
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Consensus Building
• Past learning experiences • Similarity/Dissimilarity of needs• Target Learners• Role of SME’s• Materials –
– Creating client specific content– Purposing content for different uses
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ROI
• Employees performing job as designed
• If not trained, system is under utilized
• Build to minimize duplication• Use throughout Project Life Cycle
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Learning ModelPrepare Me
Prepare me with job expectationsPrepare me with job expectations
Prepare me for changePrepare me for change
Tell Me
Tell me what I am Tell me what I am supposed supposed
to produceto produce
Tell me what I must be Tell me what I must be ableable to do to do
Show Me
Show me how it worksShow me how it works
Show me how an expert Show me how an expert does this jobdoes this job
Let Me
Let me practice in Let me practice in safetysafety
Let me learn from Let me learn from mistakesmistakes
Help Me
Help me when I’m stuckHelp me when I’m stuck
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Putting It All Together• Choose Outputs
– Create your vision
• Content Development Team– Trained– Experience– Dedicated– Ability to turn it into
training
• Customizations– Personalize
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Why the UPK?
• The UPK Advantage– Oracle Support– Used by Global Companies
implementing PeopleSoft– Recently adopted as the end user
training tool of choice (eBusiness Suite, PeopleSoft, JD Edwards, Seibel…)
– Stand alone application
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What is the UPK
• Simulation Tool
• Training Documentation Tool
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Stretching Your UPK Investment
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Summary of Today’s Discussion• Who is TransAmerica Training?• One Source – Multiple Outputs• Beginning Your UPK Project
– Project approach– Your Team– Methodology
• The Strategy Planning Session = ROI• Stretching Your Investment
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TransAmerica Training
Presentation Questions????
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How to Reach Us
Mary Pascarella [email protected]
Corporate Office 305-728-2399