SOCIAL MEDIAKeep the conversations going

Social media is where most of the world is. It is therefore an open source of consumer data, a channel of communication and a platform for establishing relationships with customers.

There is no wonder when businesses are thriving on social media data for transforming their operations and driving their b-decisions. From sales & marketing to customer service and PR, social media is a luxury tool and your businesses are lagging in case you haven’t put in to the right applications for business.

Key Challengesn As social media influences your businesses in a big way, you are equally liable

to balance it between marketing and creating customer experiences well.

n With faster connections and mobile devices, businesses need to be on their toes to respond to social media affairs.

n Integrating social media data into enterprise applications (like CRM, ERP) needs serious effort. Social media monitors a multitude of channels due to which integration becomes really complex.

n Measuring ROI of marketing activities on Social Media demands definite metrics.

www.sensiple.com 2

www.sensiple.com 3

Media & Content Services

Social Integration

Social Apps Development

Social AppsDevelopment

Social CustomerRelationship Management

Development

Analytics Development

Social Media Marketing

Social Master DataManagement Development

Sensiple SolutionsAnalytics Businesses in their conquest to gain actionable insights from social media, would require analytics expertise to transform this enormous information into actionable strategies. Sensiple’s solutions for social media analytics facilitates organizations to take control of this data so that they can dramatically improve customer satisfaction, spot patterns and trends.

Social Media Marketing Sensiple’s Social Media services are customized to suit any client-whether a small and medium enterprise brand or a multinational brand. Since content is the core of our service offering, we seamlessly translate offline Public Relations activities to the online. We believe in creating effective points of engagement between your audience and your brand.

Sensiple offers an end-to-end suite of Master Data Management (MDM) services to address MDM needs for every critical master data domain and industry. Sensiple’s services range from offering consulting services to building a business case for a MDM program, developing a data platform to support a transformation

Social Master Data Management

initiative, building a data governance framework, implementing COTS products, to undertaking sustenance programs.

Social Customer Relationship Management Sensiple unifies your customer data to gain actionable insights necessary to grow loyalty and secure profitability. Sensiple expertise in modernizing and transforming CRM systems and processes is uniquely positioned to support sophisticated CRM strategies. Sensiple offers a gamut of services from advisory and strategy consulting to IT landscape and process optimization as well as implementation and support.

Social Commerce Social Commerce is a space which has been revolutionized through web and mobile network communication. Consumers are actively using these medium to discuss the value added by the products and services, and also voice their opinion. Retailers have realized the power of social commercev components like, referrals, ratings, reviews, forums, blogs, videos and social communities, and how they have a cumulative impact on their customer as well as the revenue stream and bottom line.

Social Apps Development Sensiple execute social apps development strategy to address your objective to engage customers with your brand. Be it to renew, replace, consolidate, enhance – or build a new social media apps strategy, we at Sensiple are passionate about delivering compelling and refreshing social apps for business value.

Media & Content Services Media and Content Services play a very significant part in the “social” part of social media. Targeting the right influencers to spread the word about your brand and its social media presence is of prime importance and a key strategy. It is the execution of all the strategy and planning that goes into the social media campaign – which Sensiple specializes and puts your brand in the conversations you want.

Social Integration Be it Social Media Listening, Aggregation of social content, Sensiple helps customers integrate social media across channels. Sensiple’s social media integration and aggregation across channels and platforms helps obtain optimum potential and value of social media. It is through harnessing the benefits of the medium of social media organizations today can add value to their products and services.

www.sensiple.com 4

Mobility Analytics Big Data User Experience

Value Propositionn Sensiple’s social media solutions encompass

fair use of social assets to harvest data and capture the wealth of conversational data. We enable a full suite of social media services with simple and effective solutions that mend your inbound marketing efforts.

n Sensiple is capable of converting business objectives through social media efforts and capture the flow of consumer insights, and facilitate insights-led business strategy

n Gain Customer Intelligence/ Understand the Customer from social expressions

n Build world class social channels

n Engage Customers across Social channels in line with holistic channel strategy

n Measure and provide 360 degree view of Social business objectives

n Manage, Automate and Optimize Social Operations

CORPORATE OFFICE1000 Route 9 North, Suite 303 Woodbridge, NJ 07095

Phone : 732 283 0801

Fax : 732 283 0489, 732 283 3775

OFFSHORE OFFICEPlot No: 9/A15, SIPCOT IT Park Padur Post

Siruseri, Tamilnadu 603 103, India

Phone : +91 44 4741 9000

Fax : +91 44 4741 9100

OMAHA OFFICE13011 Scott St, Omaha, NE 68142

Phone : 402 505 7790

Fax : 402 505 7798

SINGAPORE662, Woodlands Ring Road

#5-226 Singapore 730 662

Phone : 65 6279 1053