social media in pr education

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Social Media in PR Education - Euroblog 2008 - Prof. Dr. Thomas Pleil Hochschule Darmstadt March 13, 2008

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Presentation on experiences with Social Media in PR education held on Euroblog Conference in March 2008 by Thomas Pleil, Hochschule Darmstadt/Germany

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Social Media in PR Education- Euroblog 2008 -

Prof. Dr. Thomas PleilHochschule DarmstadtMarch 13, 2008

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Academic PR Education

The claimBridge science and professionIntegrate results of research in education

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Academic PR Education

The claimBridge science and professionIntegrate results of research in education

Some learning targets for PR studentsExpert knowledge

Theoretical knowledgePR tool box etc.

Knowledge on the occupational areaPR, media, publics

Relationship Management, e.g.Identify relevant conversationsJoin these conversationsModerate discussionsTurn conversations into relationshipsSee connections between concepts, ideas, actors

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Trends in Public Relations

1. Explosion of information and knowledge2. Collective intelligence3. New virtual publics4. Media Relations: Loss of importance5. Communcation experts as relationship managers and

networkers6. Communication department as enabler of

communications7. Interplay between communications, innovation &

knowledge management

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Trends in Public Relations

1. Explosion of information and knowledge2. Collective intelligence3. New virtual publics4. Media Relations: Loss of importance5. Communcation experts as relationship managers and

networkers6. Communication department as enabler of

communications7. Interplay between communications, innovation &

knowledge management

Social Media

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Social Media in PR Education

Understanding Social Media asMeans of didacticsInstruments for communication managementTools for

Project ManagementKnowledge ManagementOpen Innovation

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PR education in Darmstadt

Programme of studies: online journalism (still: Diploma)4 terms: Basics in online journalism1 term: Internship2 terms: Public Relations1 term: Thesis

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PR education in Darmstadt

Courses (choice)PR Basics

Theory of communications managementPR tool box: conception, media relations, internal comms., evaluation etc.Fields of PR: Corporate Communications, Nonprofit-PR, CSR etc.

Online communicationsTheory (e.g. social networks, relationship management)InstrumentsNew developments: Socialweb

PR Agency (Practical Projects), e.g.PR ConceptionsEvaluation/CoachingCase Study Research

Copywriting in PR

No course dedicated to Social MediaIntegrate of Social Media in existing courses

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The ambition

Our PR courses are supposed toenclose the PR Body of Knowledgegive an overview on actual debates in PRbuild up practical PR exerciseestablish experience with Social Media (in PR)

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Didactical considerations

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Learning 1.0

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Outside the classroom

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„Education is Community.“

Marc Prensky 2007(Designer of Educational Games)

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Learning Theories

BehaviorismKnowledge gained through experience

CognitivismKnowledge gained through experience & thinking

ConstructivismKnowledge is constructed

ConnectivismKnowledge is composed of connections and networked entitiesLearning as a process of connecting specialized nodes or information sources.Learning happens in many different ways: courses, conversations, communities, reading textbooks, blogs, writing wiki articles…

Siemens 2008

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Comprise reality into education

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The goal

„Prepare students to participate in networks where knowledge is

collectively constructed and shared.“Mejias, Ulisis 2006

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Comprise whole reality

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Our Social Media Scenery

Educators‘Weblog

Textdepot

Course Blog PR-Fundsachen

Social Bookmarks (Group Archive)

Public Wiki PR-Wiki

Private Wikis

PR-Blog

PR-Blog

PR-Blog PR-Blog

PR-Blog

PR-Blog(other

students)

Others‘Bookmarks

PR-Blog(other

students)

IM

Educators‘Twitter

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Roles for Educators (Siemens 2007)

Educator as network administratorHelping students to construct networks

Educator as master artistEnculturation into a practice

Very open spacy

Educator as curatorExpert with advanced knowledgeCreating learning resources

Great in an ideal world. Problems: Motivation, proactivity

Educator as conciergeDirecting learners to ressourcesIncorporating traditional lecturesPermitting learners to explore on their own

Striking the balance

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Lessons (Example)

Learner Generated Content: Short presentations (topic

chosen by students), discussion

Articles in a Wiki

Educator Generated Content: Body of Knowledge: Lectures,

Excercises

Discussion:Hot topics within the Social Web

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1,5

to 3

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Lessons (Example)

Learner Generated Content: Short presentations (topic

chosen by students), discussion

Articles in a Wiki

Educator Generated Content: Body of Knowledge: Lectures,

Excercises

Discussion:Hot topics within the Social Web

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1,5

to 3

hou

rs---

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Bringing theSocial Web intothe classroom

Openingclassroom to the

Social Web

ContinuingLearning outside

the classroom

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Our Social Media Formats

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Wikis

Since 2004/05: pr-wiki.de: a public Knowledge BaseWiki articles instead of Term papersChecklistsLinklistsPurchase lists for the library

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Wikis

Experiences (PR-Wiki)Nearly no interaction between students and with environmentWiki articles: Written in Word, pasted into the WikiStudents: Nearly no involvementEducator: Public Notebook

A growing ressource on PR but no really living project

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Wikis

2006: adding a private wikiManagement of projects, e.g.:

MilestonesMinutes of group meetings, briefingsExpert ListsDocumentation

SyllabusAbout 60 % proposed by educator, 40% by studentsTextsOrganizing dates and topics for presentations

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Wikis

Experiences (private Wiki)Very high involvement in Project ManagementHigh involvement concerning courses

Privacy as a key for success!

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Weblog

Since 2005: PR-FundsachenPR-Blog of all PR students

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Weblog

Experiences

„How many posts do we have to write???“

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Weblog: Experiences

Some numbers3 classes with 44 blogging students3 of 47 students rejected to blog (2 did design stuff)During terms: about 3 posts/weekDuring vacation: nearly no posts10 students with more than 10 posts in 2 terms8 students with more than 20 posts in 2 termsMost students post 6 – 8 times in 2 terms6 students tried to Podcast (Audio/Video)TA 55, 177 Feed subsribers

about 20 % become Bloggers

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Weblog: Experiences

Problems:Finding topicsWriting blog-likeManaging commentsFear of mistakes

PayoffsNetworking with PR practitioners, Alumni, other PR studentsDigital reputation/job relevance for some students

Not a leading blog, but visibility and exchange withenvironment

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Weblog: The students

Online Survey 2007:“Blogging is good exercise for career”

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Social Bookmarks

Group Archive for every classReading TippsResults of Research for Projects

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Social Bookmarks

Online Survey 2008:

“The Social Bookmark-Archive was a good knowlegde base”

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Social Media: Conclusions

Problem 1: MotivationInformation sharing and collaboratingExtending classroom into every day life

Problem 2: Force of habitCourses as lean back eventUnususal roles for students and instructorMore responsibilty for students

ImpactStrong benefits for 1 of 3 studentsSome benefits for half of the studentsSome are out of reach

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Social Media: Conclusions

Benefits:More responsibilty for studentsActivating some of the silent studentsMore current knowledgeImproved skillsPR for the university and for each student

Better job opportunities

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The near Future

Presence during terms: several Workshops instead of weekly seminarsBetween the Workshops: networked learningMore Learner Generated Content, e.g.

Skypecasts with Experts

Better integration of PlatformsNext Term: Google AppsIn the Future: Social Community and mobile content?

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References

Büffel, Steffen; Pleil, Thomas; Schmalz, Jan Sebastian (2007). Net-Wiki, PR-Wiki, Kowiki – Erfahrungen mit kollaborativer Wissens-produktion in Forschung und Lehre, kommunikation@gesellschaft, No. 8, http://2big.at/8uiMejias, Ulises (2006): Teaching social software with social software. In: Innovate 2 (5), www.innovateonline.info/index.php?view=article&id=260Prensky, Marc (2007): To Engage, engage with, in: EducationalTechnology, Nov./Dec.: 64Siemens, George (2008): Learning and Knowing in Networks: Changing roles for Educators and Designers, Paper presented to ITFORUM, http://it.coe.uga.edu/itforum/Paper105/Siemens.pdfWalker, Jill (2005): Weblogs – Learning in Public, in: On the Horizon, Vol. 13, Issue 2, pages 112 – 118, http://jilltxt.net/txt/Weblogs-learninginpublic.pdf

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Thank you!

Contact details

Prof. Dr. Thomas PleilHochschule DarmstadtMail [email protected]: www.das-textdepot.deTwitter: http://twitter.com/tp_daSkype/AIM: thomaspleilTel.: +49(0)6071/82-9272