soft skills.pptx

8/21/2019 Soft Skills.pptx

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SoftSkills


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Soft Skills: DenedSoft skills refer to a cluster ofpersonalqualities, habits, attitudes and social gracesthat make someone a good employee and

compatible to work with.

Unlike hard skills, which tend to be specic toa certain type of task, soft skills are broadlyapplicable.


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Soft Skills: Examples of

nterpersonal !ttributesnterpersonal

abilities

Empathy"eadership

#ommunication

$eamwork

%ood manners!bility to teach

&orks well withdi'ersity

Self(condence


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%ood Soft Skills).&ill help you S$!*D +U$ in a crowd of

mediocrity.

What makesyou stand out???


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&orkforce role$here are - soft skills that employers look for

when hiring employees.

Do you ha'e theseskills/


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Skill 01: #ourtesy%ood 2anners

#onsiderate 3eha'ior

olite3eing kind 4

empathetic

$hank you notes5


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06: 7lexibility$he ability to adapt to new situations 8uickly

$he ability to change or be changed according

to situations or circumstances


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09: $eam Skills

Do you know how towork eecti'ely ingroups/

Do you listeneecti'ely/

Do you understandthe 'alue of di'ersethought/


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0;: Eye #ontact"ooking directly into the eyes of someone


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0


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0-: nterpersonal Skills 4

0=: ersonal #hemistry

nterpersonal Dened: of or pertaining to therelations between persons

ersonal #hemistry: Do others want to bewith you/


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0>: #ommon Sense

%ood ?udgment @sound practical

?udgment based onAexperienceB ratherthan theory


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0C: %ood ersonal !ppearance

isual aspect of a person @ with regards topersonal cleanness and neatness of clothing


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0 1: Understanding &hat the

&orld is !bout&hatFs going on in the *ews/G

Hnow whatFs going onE'en Iahoo5 *ews is

better than no news

%et connected, know

what others are doing.Subscribe to nc. or 7ast#ompany.

$rack a few stocks


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011: &illingness to take

instruction and responsibility

Do you know someonewho always blamesothers/

Do you know someonewho thinks heJshe alreadyknows all the answers/


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016: !ble to Kelate to co(

workers in a close en'ironment

#onnection with people or

things&ater cooler talk

3usiness retreats

$eam !cti'ities


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019: *ot expecting to bepromoted within the rst six

months

A$his is ?ust a stepping

stone for meB

Examples/


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01;: #ommunication skills with public,fellow employees, super'isors, and

customers

!re you a good listener/Low many of you ha'e had a good boss/

$elephone line)donFtcount on it working5

*etworking within yourbusiness/ Low/


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Soft Skills: Examples of

ersonal !ttributesersonal !ttributes:+ptimism

KesponsibilitySense of humor

ntegrity

$ime management

2oti'ation#ommon Sense

tFs often said that hard skills will get you an

inter'iew but you need soft skills to get(and keep!) the job.


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M&e li'e in a society

that measuresintelligence MGthrough 8uantiablemetricsIou complete the

assignments, come toclass, learn theconcepts, and you getan A!B


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E n the workplace, mostcompliments will deal morewith the use of soft skillsE @ Emotional ntelligenceG

than your actual knowledgeabout a particular situation.

#ustomers appreciate aAwillingness to helpB orthe fact that youAlistened to mycomplaint.B


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Soft Skills and 3usinessEti8uette

%olf eti8uetteScramble @ lo'e it5

#ompetiti'e/oor golfer/

&hat are your experiences with golf eti8uette/

3usiness dinnersJlunches7ormal 's. informal

$opics/ resist familyJpersonal unless theyask5G


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2emberships 4 olunteering

rofessional +rganiNationsOoin5

SLK2#hamber of #ommerce

3!, DE#!

olunteer +pportunities

3oard 2ember for non(prot agencyOunior !chie'ement


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Soft Skills+ne of the most

diPcult things to

teach!nd)the most

common reason fornot hiring, not

promoting, 4 poorperformancee'aluation

Pick one skillwork on

it PRACTICE!

soft skills.pptx

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