Software As A Service – SaaS The Future

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<ul><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 1/17</p><p> 2006 Hewlett-Packard Development Company, L.P.</p><p>The information contained herein is subject to change without notice</p><p>Software As AService SaaS TheFuture of Flexible</p><p>Software Model</p><p>By : Shikha Tandon</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 2/17</p><p>2 10 February 2011</p><p>Topics</p><p> What is SaaS? What does it promise?</p><p> Key Facts/Characteristics</p><p> Benefits of SaaS For Clients</p><p> Benefits of Saas For End- Users</p><p> Business Functionality of SaaS</p><p> SaaS Evolution SaaS market opportunity</p><p> SaaS Market Challenges</p><p> SaaS business benefits</p><p> SaaS requirements</p><p> Issues we should know about SaaS Technical Aspects of SaaS</p><p> Transition to SaaS</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 3/17</p><p>What is SAAS? Software as a Service (SaaS) is a model of software deployment where an application</p><p>is hosted as a service provided to customers across the Internet.</p><p>Gartner defines SaaS as software that is owned, delivered and managed remotely byone or more providers.</p><p> It is a Deployment/Delivery model Hosted and Managed by vendor</p><p> Delivered across the Internet</p><p> SaaS is a model of functionality delivery rather than software distribution.</p><p> Usage-based pricing</p><p> Per user per month Per transaction</p><p> Per GB of storage per month</p><p> Examples:</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 4/17</p><p>Key Facts/Characteristics</p><p> SAAS : Changing the Way We Do Business</p><p> Software as a service (SaaS) : Build Your Own On-Demand Utility Plug In,Subscribe Pay-per-Use.</p><p> SAAS : Single instance, multi-tenant architecture</p><p> Software as a Service (SaaS) is getting a lot of attention because</p><p>Customer frustration with traditional software model (license + maintenancecontract + upgrades).</p><p> According to a recent Gartner survey 9 out of 10 companies plan to growtheir use of software-as-a-service in the coming years.</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 5/17</p><p>Benefits of SAAS For Clients</p><p> Lower entry point</p><p> No large up-front investment in</p><p> Software licenses</p><p> IT infrastructure</p><p> Lower operating/maintenance costs</p><p> Fast, easy deployment (Web browser)</p><p> Vendor maintains/upgrades application</p><p> No IT staff necessary to keep running</p><p> Consumption-based expenditure Pay As You Go</p><p> Scale up/down as needed</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 6/17</p><p>Benefits of Saas For End- Users Easy and rapid deployment/ramp up</p><p> Typically based on Web browser access</p><p> No additional hardware/software needed</p><p> Any time, Any where access</p><p> Outside the corporate firewall</p><p> Transparent updates</p><p> SaaS vendor manages scalability and availability, lowering</p><p> Vendor economics aligned with customer needs</p><p> Easier integration &amp; collaboration</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 7/17</p><p>SAAS Evolution</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 8/17</p><p>Business Functionality of SaaS</p><p> Client/User Registration &amp; Management</p><p> Provisioning</p><p> Billing &amp; Payment Processing</p><p> Performance Monitoring</p><p>Usage Metering &amp; Tracking</p><p> Reporting</p><p> Customer Service &amp; Self-Service</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 9/17</p><p>Issues we should know about SaaS</p><p> Mission critical</p><p> Pay as you go?</p><p> Dont assume your data will be safe.</p><p> Software-as-a-service integration is limited</p><p> Dont expect too much</p><p> Beware the overhyped market.</p><p> You still need in-house support.</p><p> Business size matters sometimes.</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 10/17</p><p>SaaS requirements</p><p> The platform should meet all the technical requirements such asavailability, reliability, security, standards, etc.</p><p> Decouple the platform into - User Interaction (portal), Business Logicand Domain (data) layers. Not supported by a single SaaS provider.</p><p> User Interaction - only the presentation is provided and hosted by theSaaS provider and all the business logic and data is storedsomewhere else.</p><p>E.g. User Interaction hosted by SalesForce.com, Business Logichosted by SAP (Business By Design) and Data hosted by Oracle on-demand.</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 11/17</p><p>SaaS Market Challenges The most noteworthy consequence of implementing this pattern is that the software may have a</p><p>dependency on an Internet connection. In many cases, if the connection does not work, neither will</p><p>the software.</p><p> Initial concerns about security, response time, and service availability have diminished for manyorganizations as SaaS business and computing models have matured and adoption has become</p><p>more widespread</p><p> The major issues affecting SaaS providers include cash-flow shortfalls related to slow-paying</p><p>current clients and liquidity challenges. SaaS offerings may also be hit by lack of resources to scale up with expanded infrastructure to</p><p>support new customers and new service offerings.</p><p> SaaS applications are not hosted or controlled by the user, the user might be subjected tooccasional outages when service upgrades or other events take place on the provider side.</p><p> Nearly all SaaS vendors grew revenue, even during the economic downturn, as buyers continued to</p><p>confirm their acceptance of on-demand.</p><p> Companies target short-term ability to invest, whether for stability, growth, or cost savings down theroad.</p><p> How to work with partners? How to compensate sales teams? What sort of contract to offercustomers? How to reconcile paying for resources on a pay-per-use basis with a per-seat licensefee? What instrumentation and reporting of service levels should the providers infrastructureinclude?</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 12/17</p><p>Transition to SaaS</p><p> Research indicates that technical aspects of the transition are often fairly well</p><p>understood even if the roadmap for success may take some time.</p><p> What many do not understand is that making the transition is more than just</p><p>re-architecting the software.</p><p> Shows how the basic deployment pattern for SaaS differs from traditionalsoftware distribution.</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 13/17</p><p>Technical Aspects of SaaS Architected for</p><p> Single instance deployment</p><p> Multi-tenancy</p><p> Scalability</p><p> Maximizing concurrency</p><p> Configuration and Customization</p><p> Security Availability</p><p> Other considerations</p><p> Integration capabilities</p><p> Globalization</p><p> SaaS a specialization of the MVC pattern that distributes the Model, View, and Controller (or partsthereof) over multiple resources located on the Internet.</p><p> The provider delivers an application based on a single set of common code and data definitions,which is consumed in a one-to-many model by all customers anytime on a pay-for-use basis or as asubscription based on use metrics.</p><p> The dynamic behavior of the SaaS pattern can vary greatly depending on which protocols,standards, and architectural approaches are chosen.</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 14/17</p><p>Technical Aspects of SaaS Continue..</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 15/17</p><p>Realizing SAAS</p><p>SoftwareSoftware</p><p>ServicesServices</p><p>BusinessBusiness</p><p>ModelModel</p><p>ApplicatioApplicationn</p><p>ArchitectuArchitectu</p><p>rere</p><p>OperationOperation</p><p>alal</p><p>StructureStructure</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 16/17</p><p>Related Video</p><p> http://www.youtube.com/watch?v=kGUPSvswmY0</p><p> http://www.youtube.com/watch?v=URdNFcV0xCQ</p><p> Related Link https://store.t-</p><p>suite.telstra.com/jsdn/web/login/loginview.jsp?view=.view.jsdn.store.marketplace.serviceinfo</p></li><li><p>8/7/2019 Software As A Service SaaS The Future</p><p> 17/17</p><p>Thank You</p></li></ul>