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Solid Waste Management ROI With Esri Webmaps and Lucity on Android Tablets and Dashboards - Solid Waste Bulk Pickups and Other Service Requests Commercial Solid Waste Pickups Prepared by: Dan Waldron, City of North Port FL – Public Works Department Presented By: Raj Patil

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Page 1: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Solid Waste ManagementROI With Esri Webmaps and Lucity on Android Tablets and Dashboards-

Solid Waste Bulk Pickups and Other Service Requests

Commercial Solid Waste Pickups

Prepared by:

Dan Waldron, City of North Port FL – Public Works Department

Presented By: Raj Patil

Page 2: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Bulk Pickups old process

Print Pick Up Lists Drivers pick up ListCustomer Service

Call Driver with

additional pickups for

today

Updated List

Driver updates list with bulk

dimentions of each pick up and

take pictures

Camera Pictures

Bulk pickup requests are updated and pictures are

attached to each request by Cust

Serv.

Page 3: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Solid Waste Management Objectives

Maintain all account information on Lucity for centralized access

Maintain Inventory and location of all dumpsters and other containers

Maintain customers billing information for each container assigned

Maintain pickup list in order of pickup for each route by day

Support easy-to-use mobile mapping & optimized visualization workflowsAutomatically generate a work order for each daily route with a list of addresses in the order of pickup

Maintain history by date and time for each pickup

Attach pictures during pickup if a container is overloaded and clean-up is needed

Page 4: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Return on Investment

Processing time for each request reduced from 18 minutes to 4 minutes for a savings of $6 per request. Annually we have 2100 Service Requests which translates to $150,000 in work time savings.

One time costs for 3 tablets and software were $6000 with annual re-occurring costs for cellular data connection and software maintenance equal to $800 x 3 or $2,400.

ROI in first year = $144,000

Page 5: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

New Tablet Process

Page 6: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

List of Pickups by Route

Page 7: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

MAP DISPLAY

Page 8: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Take Picture if Needed

Page 9: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Complete Pickup Request

Page 10: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Return to Pickup List – Completed Requests will drop off the list

Page 11: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Completed Requests can be viewed in Completed Line Item

Page 12: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Time Svc Code Type Rte Monday A Qty Size1 Road & Drainage/Solid Waste - 1850 TB 1 8

Gate W 2 Fleet/Solid Waste - 1100 1 2Gate 3 Echo Price Crossing (near Publix) - 1251 TB 2 8

4 SNS Partners Inc. dba Burger King - 1071 TB 1 45 Toledo Blade Elemen -1201 Geranium - 1 6

Gate 6 Imagine School - 2757 Sycamore (Gym) - 1 4Gate 9816 7 Imagine School - 2757 Sycamore 1 8

8 Imagine School - 1000 Innovation - 1 8

212L 9 HMS Beagel LLC (Rent Solutions) -1075 Innovation 1 6Gate 10 Victor Distributing Co. - 2226 Murphy 1 6

2559 11Toledo Blade Professional - The corral in the middle ONLY (2579/2563 TB) 2579 Building Blocks 1 4

12 Sarasota Bus Depot - 2080 Citizens 1 2Gate 13 Sarasota Memorial Healthcare - 2345 Bobcat 1 6Gate 14 Toledo Blade Appts - 3500 Island 5 8

15 Atwater Elementary - 4701 Huntsville - 1 616 Woodland Middle School - 2700 Panacea - 1 8

Gate 182006L 17 Little Caesars - TB 1073 TB 1 6Gate L 18 Advanced Auto Parts - 1183 TB Close lids before dumping 1 4

19 Kyle Kurtis 1143 N Toledo 1 2Gate 20 Walgreens #10145 (The Astor Co) - 1063 TB 1 4

B 21 Sumter Dental - 1339 Sumter 1 4Gate L 22 Win Heron LTD / Paradise Shop's Mall - 1037 Sumter 1 8Gate 23 Complete Solutions (Publix) / Heron Creek - 1361 Sumter 2 8Gate 24 7 Eleven c/o Ecova - 1011 Sumter 1 8Gate 25 Heron Creek GCC - Club House - 3401 Sumter 1 6Gate 4667 26 Gardens Of North Port - 4900 Sumter 1 8Gate 9175* 27 North Port Pines Retirement Ctr. - 4950 Pocatella 1 6Gate 28 McDonalds Restaurant - 14805 1 8

W 29 Murphy Oil USA Inc (Walmart) - 41 15500 1 44312! 30 Applebee's - Doherty - 17500 1 6

Gate 31 North Port ArgentavisLLC (near Chinese Buffet) - 4301 Aidan 3 6Gate 32 Bendersons (Starbucks) - 17739 Tamiami Trl 1 6

Commercial Collection

Page 13: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid
Page 14: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Solid Waste Commercial Pickup

Page 15: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

List of Commercial Routes for Monday

Page 16: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Route 11D Work Order with 32 Pickup Locations

Page 17: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

List of Pickups for Mondays Route 11D

Page 18: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

Solid Waste Commercial Pick Up Screen

Page 19: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

List of Pickups for Mondays Route 11D

Page 20: Solid Waste Management - Recent Proceedings · 2017-06-26 · request by Cust Serv. Solid Waste Management Objectives. ... Time Svc Code Type Rte Monday A Qty Size 1 Road & Drainage/Solid

When Finished Travel to land fill and record tonnage, date and time completed, and change status