solution in detail engineering, construction, and operations commercial real estate
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Solution in Detail
Engineering, Construction, and Operations
Commercial Real Estate
Executive Summary Solution Overview Contact Us
2013 SAP AG or an SAP affiliate company. All rights reserved.
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Boost Your Real Estate Portfolio
To succeed during times of globalization, real
estate managers need to ensure compliance with
tenant, tax, and financial reporting regulations.
For example, operational leases have to be
accrued according to U.S. GAAP. And in the
future, once the planned new International
Financial Reporting Standards (IFRS) for leases
is deployed, you must be able to capitalize leases
for the balance sheet.
To achieve sustainability targets,you need a
way to carefully track the energy consumption of
commercial buildings, as well as accurately
allocate costs for energy consumption to tenants.
To fight competition, you need to make more
informed investment decisions regarding
construction and modernization projects. You
also need a way to monitor projects closely,
improve tenant relations, and standardize and
automate real estate processes to reduce
administrative overhead costs (for example,
for lease administration and maintenance).
SAP solutions help you by supporting compre-
hensive real estate lifecycle management.
They cover investment, construction, sales,
marketing, land ease, and space management,
maintenance, and more.
Higher operating margin for firmsin North America, Europe, the
Middle East, and Asia with an
enterprise-wide performance
management discipline
Source: SAP Performance
Benchmarking
Managing corporate real estate has long been low on the executive priority list.
But pressure to reduce operational spending and carbon footprints as well as strict
financial regulations, have changed this.Optimized Management
Portfolio Management
SAP Innovations
Improved Profitability
Executive Summary Solution Overview Contact Us
40%
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To optimize investment and construction,
you need a way to analyze your property
portfolio, track investment decisions, handle
construction services bids and awards, monitor
projects and contractors, and manage cash.
Sales and marketing departments need
tools that drive campaigns for vacant space,
help them qualify leads, match spaceswith prospective tenants, process and track
concrete opportunities, and create lease offers.
Managing lease and space effectively demands
that you track approval workflows, post leases
according to accounting standards, escalate
rents, and settle rents and service charges.
You also need to track workplace occupancy
and automate moves and room reservations.
Optimizing maintenance and repair requires
that you monitor budgets, measure energyconsumption, recover expenses from common
area maintenance, and handle maintenance,
repair, and service orders.
SAP solutions address all of these activities
in an integrated way that supports end-to-end
processes.
Optimizing Real Estate Management
SAP solutions help improve investment decisions, reduce project risks, accelerate
lease-out processes, boost lease revenues, and control key dates. You can
increase workspace utilization, reduce maintenance overhead, improve energy
consumption reporting, and facilitate compliance with financial reporting standards.
Executive Summary Solution Overview Contact Us
Optimized Management
Portfolio Management
SAP Innovations
Improved Profitability
Best Run Engineering,Construction, and Operations
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For real estate managers, the benefits of end-to-end real estate lifecycle
management are enormous. You can increase return on investment by making
better decisions and reduce instances of overruns by controlling budgets.
You can reduce vacancies through faster lease-outs and increase revenues
by invoicing more accurately. SAP solutions also help you lower administrative
costs by automating processes and facilitating compliance, resulting in:
Improve Portfolio Profitability
Higher return on procurement, construction, and modernization investments
Reduced project risks
Fewer vacancies
Increased lease revenues
Faster energy reporting
Reduced administrative cost
Full compliance with financial reporting standards
36%Higher operating margin fororganizations using IT to
enable strategic and
competitive advantages
Source: SAP Performance
Benchmarking
Executive Summary Solution Overview Contact Us
Optimized Management
Portfolio Management
SAP Innovations
Improved Profitability
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Integration between the SAP Customer
Relationship Management and SAP Real
Estate Management applications supports
close collaboration between sales and
marketing teams and lease administration staff.
SAP Real Estate Management also supports
activity planning for real estate units and makes
it easy to adjust sales gradings in leases. In
addition, it enables full Single Euro PaymentArea (SEPA) compliance and faster periodic
postings and reversals. Thanks to integration
with the SAP Common Area Maintenance
Expense Recovery application, its easier to
handle service charge settlements according
to North American and Australian business
practices (and based on tenant agreements).
You can prepare information for analysis
by migrating data from the SAP NetWeaver
Business Warehouse application powered
by the SAP HANA platform.
Mobile solutions powered by SAP Mobile
Platform support better work, service, and
inventory management, as well as efficient
auditing, approvals, and workflowmanagement. You can manage inspections
and maintenance rounds of on-site staff.
The SAP Real Estate Management rapid-
deployment solution enables a faster, better
implementation of core real estate processes.
SAP Innovations
With SAP solutions, you can consistently promote your retail, office, and residential
space. The solutions can help you identify the right offer more easily, provide fully
consistent lease abstracts, and create a validated, detailed contract offer.
Executive Summary Solution Overview Contact Us
Optimized Management
Portfolio Management
SAP Innovations
Improved Profitability
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End-to-End Lifecycle Management
Property Portfolio Management
Analyze the real estate portfolio, track investment decisions, monitor projects, and
manage cash for adequate funding.
Lease and Space Management
Manage lease details, post leases according to accounting standards, escalate rents,
settle sales-based rents and service charges, and manage corporate workplace.
Posting Runs and Sustainability
Monitor budgets, handle work orders, recover expenses from tenants, and optimize
energy consumption.
Executive Summary Solution Overview Contact Us
Property Portfolio Management
Solution Overview
Posting Runs and Sustainability
Lease and Space Management
Why SAP?
Enterprise Asset Management
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The SAPsolution covers
investment planning to
maintenance for better decision
making, full budget control and
compliance, faster lease outs,
and reduced overhead.
Commercial Real Estate
Executive Summary Solution Overview Contact Us
Property Portfolio Management
Solution Overview
Posting Runs and Sustainability
Lease and Space Management
Why SAP?
Enterprise Asset Management
Facility
Management
Investment
Lease
Administration
Accounting
Investment
Planning
Property
Acquisition
Master
Data
Real Estate
Search
Content
Offer
Rent
EscalationLease
Contingent
Rent
Service
Charge
Settlement
Space
Manage-ment
Master
Data
Move
Manage-ment
Room
Reservation Work Order
Energy
Reporting
Asset
AccountingProject
AccountingBudget
Cost
SettlementReceivables Payables
Cost
Settlement
Property Portfolio
Management
Run Postings
and Sustainability
Lease and Space
Management
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SAP solutions help you keep acquisitions and
construction projects on track. You can:
Collect and organize all investment ideas,
track approval steps, and analyze decisioncriteriaincluding costs, revenues, and
qualitative aspects
Create projects and track budgets, milestones,
deliverables, and delivery dates
Electronically invite bids from suppliers,
award contracts, handle purchase orders,
manage invoicing, and track planned,
committed, and actual costs
Manage land and building acquisition
agreementsincluding property details,
documents, postings, payments, workflows,
critical dates, and asset accounting
SAP solutions enable you to oversee
investment and construction of assets.
Decide whether, where, and when to
buy, construct, or lease propertyand
then monitor budgets, schedules, and
project scope.
Property Portfolio Management
14%Higher annual percentagesavings in indirect material
spend where multiple
suppliers are included in
eRFX and reverse auction
processes
Source: SAP Performance
Benchmarking
Capabilities
Property Portfolio
Management
Benefits
SAP Innovations
Solution Overview
Executive Summary Solution Overview Contact Us
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Investment planningfunctions enable you
to track all aspects of investment proposals,
approval workflows, and ongoing projects.
Property acquisition supports the acquisition
of land and buildings by helping you collect
all related documents, manage acquisitioncontracts, track their approval status, and
manage critical dates.
Construction management supports planning
and monitoring of construction projects,
including budgets, resources, milestones, work
packages, and procurement of construction
materials and services.
Master data management enables you to
maintain site, building, and land data. You
can also turn this data into visualizations using
CAD software and geographical information
systems.
Asset accounting supports the creation of
new assets so you can capitalize on acquisition
contracts and construction projects, as well as
post depreciation.
Vendor accounting enables you to post
vendor invoices against budgets and pay
open items.
14%Higher data accuracy if datawarehouse architecture is
continuously monitored and
enables easy extensions and
integration of new data
Source: SAP Performance
Benchmarking
Drive Better Investment Decisions
Executive Summary Solution Overview Contact Us
Capabilities
Property Portfolio
Management
Benefits
SAP Innovations
Solution Overview
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Now you can have insight into all investment
alternatives before you make a decision as
you explore different options with detailed
descriptions, pictures, maps, planned costsand revenues, and approval status.
Once you decide on an investment, you can
oversee all aspects of construction with full
control through functionality for tracking budgets,
resources, scope, and timelines. Its also faster
and easier to manage and collaborate with
suppliers, thanks to consistent bidding,
awarding, and purchase order processes.
You gain full control of all acquisition and
disposal agreements on land and buildings
by tracking all terms, conditions, and related
documents. You can also help ensure fullfinancial compliance by capitalizing property
acquisition and construction projects and
automatically executing depreciation postings.
And finally, you can create open items on
the vendor accounts of the landlords and
construction companies faster and easier,
as well as efficiently take care of payments.
Empower real estate managers to make
better investment decisions, reduce
project risk, improve the purchase of
construction services, and fully track
property acquisitions.
Invest Smarter and Monitor Projects More Closely
53%More employees use analyticaldata when given access to
advanced analytical tools
without dependence on IT
Source: SAP Performance
Benchmarking
Executive Summary Solution Overview Contact Us
Capabilities
Property Portfolio
Management
Benefits
SAP Innovations
Solution Overview
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The SAP Portfolio and Project Management
application makes it easier to manage
investment ideas, consistently align portfolio
planning with project definition and execution,and gain more insight into financial planning
and resource management.
The SAP Enterprise Project Connection
application provides an interface to legacy
project management solutions.
Innovations for Property Portfolio Management
The SAP ERP application helps you efficiently
manage data for large projects and plan dates
for plant maintenance, customer service orders,
and network activities simultaneously.
68%Higher operating margin forfirms in North America, Europe,
the Middle East, and Asia
with mature IT strategy and
business alignment practices
Source: SAP Performance
Benchmarking
SAP solutions enable better investment
planning and project management
for construction, modernization, and
refurbishment.
Executive Summary Solution Overview Contact Us
Capabilities
Property Portfolio
Management
Benefits
SAP Innovations
Solution Overview
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To help you efficiently manage leases and
space, SAP offers integrated, comprehensive
real estate lifecycle management solutions that
support:
Management of all lease details
Straight-lining of operational leases for
accounting purposes
Rent escalations based on price indexes
Settlement of sales-based rents for retail
tenants
Recovery of common area maintenance
expenses
Tracking of employee workspace and room
reservations
Payments from tenants to landlords
Planning and analysis of costs and revenues
from leases
Allocation of space utilization costs to cost
centers and projects
In a competitive environment, you need
to increase rental income and reduce
rental expenses while increasing
corporate workspace utilization. SAP
software helps you do all this and more.
Lease and Space Management
14%Higher data completeness fororganizations with systems
that integrate internal, external,
structured, and unstructured data
Source: SAP Performance
Benchmarking
Capabilities
Lease and Space
Management
Benefits
SAP Innovations
Solution Overview
Executive Summary Solution Overview Contact Us
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Manage leases from contract closure to
termination, including payments, dunning,
installments, sales-based rent settlements, rent
escalations, and service charge settlements.
Lease management supportscomprehensive
lease tracking, timely lease postings, andmonitoring of critical dates and visualization in
CAD software.
Contingent rent enables the settlement of sales-
based rent agreements.
Rent escalationsupports consumer price
index rent adjustments, contingent-based rent
settlements, or other criteria.
Space managementfacilitates employeeworkspace assignments and space cost
allocations.
Move managementsupports move plans
development and employee room assignment
updates.
Room reservationsupports room planning,
including service delivery and cost allocations.
Cost accountinghelps you plan costs and
revenues, input activities, track actual cost and
revenues, and calculate figures.
Accounts receivables and payablesenable
the creation of invoices, payments, dunning,
and installments.
28%Lower IT spend whereorganizations have a
consolidated single solution
or platform landscape
Source: SAP Performance
Benchmarking
Manage Leases and Spaces Efficiently
Executive Summary Solution Overview Contact Us
Capabilities
Lease and Space
Management
Benefits
SAP Innovations
Solution Overview
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The benefits of this solution are far-reaching.
For example, you can lower costs from expense
leases and increase revenues from income
leasesall while reducing administrativeoverhead by automating rent calculations,
postings, and more.
Automation helps you invoice contingent rents
earlier (via automated calculation and settlement
processes) and escalate rents in a timely
manner (based on changes in the consumer
price index or other criteria).
Organizationally, its easier to manage corporate
workplaces, plan moves, and manage room
reservations. The software centrally tracks
workplaces and meeting rooms, the assignmentof employees and service orders, and more.
It also helps you efficiently create postings on
accounts receivables and payables, create
invoices, handle payments and collections, run
dunning procedures, create installment plans,
and withdraw open items. You can also quickly
allocate real estate costs and revenues to cost
centers, projects, and orders).
With this SAP solution, you can improve
lease performance and facilitate full
compliance with financial reporting
standards. Reporting functions help
you to make better lease management
decisions.
Deliver Higher Lease Performance and Space Utilization
14%Fewer days to close quarterlybooks if financial systems
support internal and external
accounting requirements
Source: SAP Performance
Benchmarking
Executive Summary Solution Overview Contact Us
Capabilities
Lease and Space
Management
Benefits
SAP Innovations
Solution Overview
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Applications
Lease administration functionality powered by
the SAP Real Estate Management application
gives people an enhanced user experience thatincreases efficiency. For example, its easier to
change organizational assignments, and
leveraging full support of the SEPA mandate,
they can automatically create real estate
contracts. Grading rules in sales-based rent
agreements can be readily updated via
automated adjustments.
Innovations in Lease and Space Management
Individual service charge settlementspowered
by the SAP Common Area Maintenance Expense
Recovery applicationcan be run faster and in
a compliant manner for customers.
Innovations enable a faster, more
efficient process for lease administration.
Executive Summary Solution Overview Contact Us
Capabilities
Lease and Space
Management
Benefits
SAP Innovations
Solution Overview
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SAP solutions help integrate, streamline, and
automate facilities operations, helping users
gain process and spending visibility.
The software can assist in monitoring budgets
via alerts and sophisticated reporting.
It helps create, process, and monitor
maintenance and repair orders using standard
processes that improve service levels.
The software can automatically process service
charge settlements, helping streamline
processes.
Users can access reports on energy consumption
and related costs for each facility, helping them
discover problems and implement cost-saving
measures.
The software can help allocate and recover
expenses for common-area maintenance from
tenants.
SAP solutions provide the tools needed to
enhance service levels while facilitating
commercial real estate property management.
Effective management of posting
runs can help prevent delays and
mismatches that cut into margins and
the bottom line. Automating manual and
paper-based processes saves time and
money for service-charge settlements.
The right support can also help
accurately track energy consumption
across multiple facilities.
Posting Runs and Sustainability
30%Lower rework time whenmaintenance is streamlined
through the automation of
monitoring, notification, and
problem resolution processes
Source: SAP Performance
Benchmarking
Capabilities
Posting Runs and
Sustainability
Benefits
SAP Innovations
Solution Overview
Executive Summary Solution Overview Contact Us
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With SAP solutions, you can proactively and
efficiently manage maintenance, repairs, and
energy use.
Master data managementenables full tracking
of buildings and equipment so you can plan
maintenance and visualize master data with CADsoftware.
Work order functionsenable work order creation
based on ad hoc requests or maintenance plans.
Monitor work orders and check budget utilization
based on committed and actual costs.
Service charge settlementcalculates the
portion owed by a tenant based on time of
occupancy and energy consumption and posts
to tenant accounts.
Energy reportingtracks energy usage by
assigning meters to buildings and creating
measurement documents and compiled reports.
Budgetinghelps you control budgets and
avoid overruns via extensive monitoring.
Accounts payablesfunctions support vendor
invoice processing, including postings and
payments.
Cost accountinghelps you plan costs, input
activities, track revenue, and prepare key
statistical figures.
14%Lower forecast cycle timewhen plans, measurements,
and simulations are
continuous and based on
recent insights
Source: SAP Performance
Benchmarking
Manage Postings and Sustainability
Executive Summary Solution Overview Contact Us
Capabilities
Benefits
SAP Innovations
Solution Overview
Posting Runs and
Sustainability
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With SAP software, you can tightly control
maintenance spending by effective planning and
close monitoring of budgets via sophisticated
reporting and alerts. You can also use automatedwork order creation and service confirmation
tracking to manage maintenance, repair, and
service activities more efficiently.
This results in better asset management that
improves the overall state of your buildings and
equipment. For example, you can establish
preventive maintenance based on time and
usage intervals to head off issues.
You can improve operational efficiencies by using
automated vendor invoice processing to reduce
the overhead of invoice verification. And detailed
meter readings and automated consumptioncalculations and reporting help you produce
compliant energy reporting quickly and cost-
effectively.
You can recover expenses for common-area
maintenance from tenants in a faster, more
compliant way by tracking tenant individual
agreements and automating the settlement
procedure process.
Armed with integrated functions and
timely insight, you can proactively budget
projects, lower overhead costs, fulfill
service level agreements, and allocate
energy consumption by location.
Higher Asset Value Through Efficient EnergyManagement
35%Lower maintenance cost as apercentage of replacement
value when planning includes
skills, materials, tools, and job
instructions
Source: SAP Performance
Benchmarking
Executive Summary Solution Overview Contact Us
Capabilities
Benefits
SAP Innovations
Solution Overview
Posting Runs and
Sustainability
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Applications
SAP applications deliver key functionality to
optimize asset maintenance and repair. The SAP
Linear Asset Management application helps youmanage rails, pipelines, and cables. The SAP
Enterprise Asset Management solution makes
it easier to manage maintenance orders,
notifications, maintenance plans, task lists, and
more. The SAP Multiresource Scheduling
application makes it easier to align resources
for projects, maintenance, and service.
Innovations for Posting Runs and Sustainability
Visualizations
The 2D and 3D functionality in the SAP 3D Visual
Enterprise Viewer application and SAP
Enterprise Asset Management increase closurerates of maintenance notifications and increase
technician efficiency.
29%Lower annual service andmaintenance cost when all
facilities track the same key
performance indicators
Source: SAP Performance
Benchmarking
The SAP Commercial Real Estate
application and related solutions
support sustainability initiatives with
better maintenance and repair
management through linear asset
handling. The solutions provide
enhanced resource scheduling and
the real-time visualization of assets.
Executive Summary Solution Overview Contact Us
Capabilities
Benefits
SAP Innovations
Solution Overview
Posting Runs and
Sustainability
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Commercial Real Estate Value Map
The SAP solution covers
investment planning to
maintenance for better
decision making, full budget
control and compliance, faster
lease-outs, and reduced
overhead.
Executive Summary Solution Overview Contact Us
Commercial Real
Estate
Property
Portfolio
Management
Space
Management
Lease
ManagementPosting Run
Equipment and
Tools Management
Equipment
Planning and
Scheduling
Shipping and
Tracking
Pricing and
Billing
Asset Maintenance
and Facility
Operations
Asset Planning
and Scheduling
Mobile Asset
Management
Facility
Operations and
Maintenance
Service
Procurement
Spare Parts
Management
Property Portfolio Management
Solution Overview
Posting Runs and Sustainability
Lease and Space Management
Why SAP?
Enterprise Asset Management
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Lower IT spend per employee
when organizations have a
single solution to manage
your business
Source: SAP Performance
Benchmarking
Why SAP?
SAP provides an integrated, complete real estate management lifecycle
management solution thats ideal for all types of real estate, including office,
retail, industrial, residential, and land assets.
Tight Integration Across a Complete Solution
SAP software provides a lower total cost of ownership than stand-alone point solutions thanks tonative integration with the SAP ERP Financials solution and the various applications providing
functionality.
Proven Real Estate Management Best Practices
Customers in more than 70 countries spanning all industries have successfully deployed our
solution.
Fast Time to Value for Core Real Estate ProcessesThe solution has been broadly adopted by leaders across industries and offers comprehensive
best practices that, when adopted, reduce time to value.
Executive Summary Solution Overview Contact Us
24%
Property Portfolio Management
Solution Overview
Posting Runs and Sustainability
Lease and Space Management
Why SAP?
Enterprise Asset Management
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Benchmark Your Performance
Position your organization for dominance in this new economy with the business performance
benchmarking program from SAPavailable free to SAP customers and select prospects.
The SAP benchmarking program has helped more than 3,000 organizations assess their
strengths, uncover areas for improvement, and identify best practices and IT strategies that
generate clear, tangible valuenot someday, but today.
Go Live in Weeks
Heres the fastest way to run your business better: our rapid-deployment solutions. In onepackage, you get everything you need to be up and running quickly including preconfigured
software and implementation servicesin just weeks. With a defined scope and predictable
costs, there are no surprises.
Join Your Community of Practices
Every day, SAP Community Network (SCN) changes the way that thousands of SAP users work.
It lets members help one another solve problems, learn, and invent new ways to get things
donefaster. Find out how to connect with people, content, and resources.
Find Out More About How Your Organization CanBecome Best-Run
Visit valuemanagement.sap.com >>
Visit sap.com/solutions/rds >>
Visit scn.sap.com >>
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Solution in Detail
Engineering, Construction, and Operations Executive Summary Solution Overview Contact Us
Build more knowledge. Visit us online at:
http://www.sap.com/eco
http://scn.sap.com/community/engineering-construction-and-operations
http://www.sap.com/realestate
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