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Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges CIP Meeting, Aug 2009 Is Your Training Program Making a Difference? A National Implementation Guide to Conducting an Effective Training Evaluation

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Page 1: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges

Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges

CIP Meeting, Aug 2009CIP Meeting, Aug 2009

Is Your Training Program Making a Difference? Is Your Training Program Making a Difference? A National Implementation Guide to

Conducting an Effective Training Evaluation

Page 2: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Why a Dependency Court Training Evaluation Guide?Why a Dependency Court Training Evaluation Guide?

• The Need

• The Vision– NCJFCJ, ABA, NCSC

• Funded by Children’s Bureau

© 2009, NCJFCJ

Page 3: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

What we learned …What we learned …

Interviews with training administrators, and review of past CIP, Model Court and other Dependency Court training evaluation materials, found: – Constraints on evaluation activities

• Funding• Staff• Time

– Most evaluations limited to exit surveys• Numbers trained & roles trained• Reactions to training (faculty, content, venue)• Satisfaction with overall experience (expectations)

Page 4: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

What we learned …What we learned …

– Behavior/ attitude change rarely measured • If measured mostly self-report

– Training impacts/ outcomes rarely measured• Few quasi-experimental or experimental designs• Lack of generalizability

– Measurement issues• What is being evaluated? • Multi-method approaches infrequent

Page 5: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Training Evaluation GuideTraining Evaluation Guide

Goals:• Define basic criteria for judicial training evaluation tools;• Provide evaluation guidance and tools that allow for

national data collection on training outcomes;• Help training administrators to design evaluation tools

that go beyond measuring “reactions” to training (more about this later);

• Provide guidance to CIP, Model Courts and others in designing and implementing effective training evaluations.

Page 6: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Training Evaluation GuideTraining Evaluation Guide

TRAINING DESIGN TRAINING IMPLEMENTATION IMMEDIATE

EVALUATION FOLLOW-UP EVALUATION

OUTCOMES

Page 7: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Guide Development ProcessGuide Development Process

• Conducted interviews with leading educators and training evaluators

• Extensive review of literature and resources on effective training models

• Obtained and reviewed past CIP, Model Court and other dependency court training evaluation materials

• Convened an Advisory Committee– CIP Directors, judicial educators, evaluation experts

Page 8: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Training Evaluation Basics Training Evaluation Basics

Chapter 1: Essential Components of Effective Evaluation– Designing and planning trainings with evaluation in

mind• Overview of effective training designs and strategies• Consideration of adult learning principles• Learning objectives, goal and outcome specification• Plan for using the evaluation data

Page 9: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Training Evaluation BasicsTraining Evaluation Basics

Chapter 2: The Basics of Training Evaluation– Purpose and goals for training evaluation

• Measurement issues (Constructs, operational definitions, validity, reliability)

• Logic Models

– 4 levels for training evaluation• Satisfaction• Learning/ knowledge acquisition• Behavior change• Impact of training on outcomes

Training Logic Model Example

Page 10: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

The Levels of Training EvaluationThe Levels of Training Evaluation

Chapter 3: Level 1- Satisfaction Evaluation– Strategies (when to use them, how to use them)– Recommendations for implementation

• Question construction tips• Data collection strategies

– Template satisfaction evaluation• Reaction tools

– Analysis• Sample report formats• Taking satisfaction analyses to the next level

Reaction Tool Example

Page 11: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

The Levels of Training EvaluationThe Levels of Training Evaluation

Chapter 4: Level 2- Learning/ Knowledge Acquisition Evaluation– Strategies (when to use, how to use)– Recommendations for implementation

• Question construction tips• Data collection strategies

– Using quasi-experimental designs• Advantages, challenges, and strategies

– Template learning/ knowledge evaluation– Analysis

• Sample report format

Skill Test Example

Page 12: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

The Levels of Training EvaluationThe Levels of Training Evaluation

Chapter 5: Level 3- Behavior Change – Strategies (when to use, how to use)– Recommendations for implementation

• Question construction tips• Data collection strategies

– Using quasi-experimental designs• Advantages, challenges, and strategies

– Template learning/ knowledge evaluation– Analysis

• Sample report format

Self-report Example

Court Observation Example

Page 13: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

The Levels of Training EvaluationThe Levels of Training Evaluation

Chapter 6: Level 4- Impact/ Outcomes – Strategies (when to use, how to use)– Recommendations for implementation

• Resource needs (time, staff)• Measurement issues

– Using quasi-experimental and experimental designs• Advantages, challenges, and strategies

– Sample outcome evaluation designs– Analysis

• Analytic approaches• Sample report formats

Page 14: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Putting it All TogetherPutting it All Together

Chapter 7: Combining Levels of Evaluation for a Multi-Tiered Approach– Integrating different evaluation levels into a complete

tool– Steps for creating an evaluation sequence

Evaluation Sequence Example

Appendix– Evaluation templates– Additional readings and resources

Page 15: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

We want to hear from you …We want to hear from you …

• What advice do you have as we finalize the development of the Training Evaluation Guide?

• Are there particular areas we should focus more on?

• Do you have any “cool” and effective evaluation strategies or tips you would like to share?

• Other thoughts or recommendations?

Page 16: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Next Steps ….Next Steps ….

• Complete chapters and templates– Incorporate additional ideas, strategies

[Please complete our Follow-up Sheet]

– Review of Guide by advisory committee

– Finalize and disseminate to all CIP, Model Courts

Page 17: Sophia Gatowski, Ph.D., Consultant National Council of Juvenile & Family Court Judges Sophia Gatowski, Ph.D., Consultant National Council of Juvenile &

Contact InfoContact Info

Nancy Miller, DirectorPermanency Planning for Children Dept.,

National Council of Juvenile & Family Court Judges

[email protected]

Sophia Gatowski, Ph.D., ConsultantNational Council of Juvenile & Family Court Judges

[email protected]