sotsiaalne meedia
Post on 17-Oct-2014
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Tallinna Konverentside seminaril ette kantud internetiturundus ja sotsiaalne meedia. 26.11.2008TRANSCRIPT
Sotsiaalne meedia ja turundus
Priit Kallaswww.dreamgrow.ee/blog
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turundus 1.0turundus 1.0 Kommertsõnumi viimine tarbijani
Massimeedia Ühesuunaline Spämm
don't panicdon't panic
sotsiaalne meedia
turundus 2.0
kontrollkontroll
kaaslastearvamus
usaldus
"Person like themselves" still most trusted source for information about a company and, therefore, products. (Edelman Trust Barometer, November 2007) | consumer recommendations are the most credible form of advertising among 78% of the study’s respondents. (Nielsen, “Word-of-Mouth the Most Powerful Selling Tool”) | consumer content as the #1 aid to a buying decision, cited by 91% of respondents. (JC Williams Group, 2006) | 70% said they had done internet research on "everyday grocery products," and 63% said they had done so for health and beauty products. (Prospectiv, 2007) | 82% of those who read reviews said that their purchasing decisions have been directly influenced by those reviews. (Deloitte & Touche) | 92% deemed customer reviews as “extremely” or “very” helpful. (eTailing Group) | 63% of consumers indicate they are more likely to purchase from a site if it has product ratings and reviews. (Major consumer electronics retailer/iPerceptions study) | 90% of UK shoppers surveyed said they wish they could communicate directly with businesses (1&1, October 2007)
vahendid
blogid, foorumid, sotsiaalsed keskkonnad, uudised, vikid, lemmikud,
arvamused, pildid, videod, audio, virtuaalmaailmad, online mängud
kuidas vestluses osaleda?
foorumid
neti.ee 606 foorumit
hindamine
arvustused
kommentaarid
blogidblogid
hirmud negatiivne tagasiside töömaht ei oska ei julge kedagi ei huvita kontrolli kadumine
So what? Baas Esitle end eksperdina Loo suhteid Usaldus Nähtavus internetis Koostöö (sees/väljas)
Teadmiste kogumine Värbamine Ideed, arendus,
tagasiside Otsimootoriturundus Odav
Kokkuvõte Alusta blogiga
Võimalda inimestel anda avalikku tagasisidet
Uuri, kus inimesed Teie valdkonnast räägivad ja räägi kaasa