spinning the web of reentry: (re)connecting reentry training theory and practice

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BETINA SZKUDLAREK Spinning the Web of Reentry [Re]connecting reentry training theory and practice

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Reentry transition has often been documented as potentially being the most challenging phase of the international transition cycle. Moreover, while the expatriating individuals are thoroughly prepared for their international sojourn, the returning individuals and their organizations rarely expect any adjustment difficulties upon reentry. This trend of underplaying the difficulties of reentry translates directly into the quantity and quality of available repatriation support practices and empirical research addressing them. This dissertation directly tackles this issue.

TRANSCRIPT

  • BETINA SZKUDLAREK

    Spinning the Web of Reentry[Re]connecting reentry training theory and practice

    Rotterdam School of ManagementErasmus University Erasmus School of EconomicsP.O. Box 1738, 3000 DR Rotterdam The Netherlands

    Tel. +31 10 408 11 82Fax +31 10 408 96 40E-mail [email protected] www.erim.eur.nl

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    ERIM PhD SeriesResearch in Management

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    l)SPINNING THE WEB OF REENTRY

    [Re]connecting reentry training theory and practice

    Reentry transition has often been documented as potentially being the mostchallenging phase of the international transition cycle. Moreover, while the expatriatingindividuals are thoroughly prepared for their international sojourn, the returningindividuals and their organizations rarely expect any adjustment difficulties upon reentry.This trend of underplaying the difficulties of reentry translates directly into the quantityand quality of available repatriation support practices and empirical research addressingthem.

    This dissertation directly tackles this issue. To begin with, a comprehensive analysis ofthe field of cross-cultural reentry training is presented by means of two distinctivetheoretical streams, after which a number of recommendations related to the trainingsdesign and execution are introduced. Furthermore, the issues related to the ethics andpolitics going on behind the scenes of HRM practices are exposed and directly challenged.

    On the theoretical level, the twofold examination undertaken in this study leads toacknowledging two important factors. Firstly, the distal approach to organizations isinsufficient for comprehending their complexity. Secondly, only analysing the content-related aspects limits our possibilities for fully understanding of organizational practices.Consequently, this dissertation advocates a proximal, processual approach to conductingempirical studies as an alternative for the existing, often oversimplified research accounts.

    ERIM

    The Erasmus Research Institute of Management (ERIM) is the Research School (Onder -zoek school) in the field of management of the Erasmus University Rotterdam. The foundingparticipants of ERIM are Rotterdam School of Management, Erasmus University (RSM), andthe Erasmus School of Econo mics (ESE). ERIM was founded in 1999 and is officially accre -dited by the Royal Netherlands Academy of Arts and Sciences (KNAW). The research under -taken by ERIM is focussed on the management of the firm in its environment, its intra- andinterfirm relations, and its busi ness processes in their interdependent connections.

    The objective of ERIM is to carry out first rate research in manage ment, and to offer anad vanced doctoral pro gramme in Research in Management. Within ERIM, over three hundredsenior researchers and PhD candidates are active in the different research pro grammes.From a variety of acade mic backgrounds and expertises, the ERIM commu nity is united instriving for excellence and working at the fore front of creating new business knowledge.

    Erim - 08 omslag Szkudlarek :Erim omslag Szkudlarek 02-09-2008 11:28 Pagina 1 B&T28512 - ERIM Omslag Sckudlarek

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    Reflections reopening the box of reentry training 143

    (such as a reentry trainer). This happens through a process of translation, when

    interests are shaped and problematic issues defined. These issues might take a form,

    which benefits mostly one of the involved parties. This dissertation could be therefore

    seen as a cautionary tale. The black box of offered services should be reopened and its

    contents carefully analyzed. This of course requires additional work from the managers,

    but is of particular importance, especially in light of the fact that the managers

    themselves could, through a process of re-cycling, become the promoters of

    questionable projects.

    On the other hand, this dissertation advocates an ethically centred approach to HR

    management. The managers responsibility is far larger than merely concern for the

    well-being of the organization. Consequently, through revealing often morally

    questionable decisions, this research project calls for attention to the wellbeing and

    protection of employees. Behind the empty promise of HR support, the managers

    should not hide the opportunistic benefits gained by the company. Return on

    investment should become a secondary goal in planning supportive measures for

    employees.

    7.3 Methodological reflection

    Extensive methodological reflections rarely become the main concern of empirical

    investigations. Within the researched area, little attention has been given to

    determining adequate methods of reentry training. The dominance of psychological,

    literature-driven, deductive investigations is incontestable. Repatriate readjustment

    processes and, occasionally, limited aspects of organizational interests come back in

    reentry writings. Consequently, the manuscripts produced oscillate between limited

    areas of research predefined in earlier writings within the same or closely related

    domains. The questions we ask predefine the range of answers we get. Thus, a closed

    loop of empirical inquiry might limit researchers ability to move beyond the already

    established facts and ways of looking at the research object.

    This research project started with a similar outlook. The questions asked were

    predefined along the lines of existing reentry theory. Yet, the initial answers gathered

    did not make sense within the theoretical framework of reentry transition.

    Consequently, instead of trying to create a forced fit within the existing theoretical

    structures, this investigation explored unknown avenues, driven by an evolving plot of

    events. By asking questions about issues which were not considered to be relevant in

    previous research, this dissertation opens up new avenues for investigating reentry and

    related areas. This processual orientation, focused on contextual aspects of reentry

    transition and its dynamics, exposes elements without which an analysis of reentry will

  • 154

    144 Chapter 7

    always remain incomplete or perhaps even irrelevant. The taken-for-granted aspects of

    setting up and executing reentry training have been reopened. Moreover, by addressing

    these questions to groups other than individuals in transition or HR managers, this study

    provides insights so far unaddressed within the reentry field.

    Does this mean that we need to discard current reentry research practices as

    inappropriate and obsolete? Definitely not. However, while they are a valuable source

    of information and inspiration, they should not become restrictive factors in future

    empirical investigations. An analysis of the micro-practices of reentry goes hand in hand

    with macro-theories of reentry transition. Asking questions predefined in the reentry

    literature should not prevent the researcher from performing a micro-analysis of the

    contextual circumstances in which the training takes place. I want to support Martins

    ambition of breaking up the mono-method monopolies (Martin, 1990: 30). The author

    argues that by dogmatically following a one-method approach, a researcher gets locked

    into the weaknesses related to a particular methodological choice. Consequently,

    staying loyal to one, and only one approach will result in a number of oversights

    inherent to a specific method. The bridging of reentry theory with reentry practice is a

    method this dissertation advocates. Such bridging allows the researcher to benefit from

    existing accounts, yet it consents to staying open to new, unanticipated turns of events.

    This research project followed the path outlined by the Actor-Network Theory. There

    are other avenues that could be explored. However, one important lesson we can learn

    from this stream of work is to follow the actors (Callon, 1986a) and try to understand

    their world from within, rather than analyze their realities through imposed categories.

    These methodological considerations are crucial in relation to the theoretical products

    of academic labour. Accordingly, the next section of this chapter deals with the theory-

    related outcomes of this investigation.

    7.4 Theoretical reflection

    The theoretical reflections stemming from this research are twofold. First of all, each of

    the parts constitutes a different theoretical contribution; both challenge different, basic

    assumptions from within their own theoretical streams. Secondly, the two parts

    together offer an attractive avenue worth exploring within management research.

    7.4.1 Part 1 theory revisited

    The first part of this dissertation examines several important issues. First of all, in

    Chapter 3, I reveal the fragmentary nature of intercultural reentry research and the

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  • BETINA SZKUDLAREK

    Spinning the Web of Reentry[Re]connecting reentry training theory and practice

    Rotterdam School of ManagementErasmus University Erasmus School of EconomicsP.O. Box 1738, 3000 DR Rotterdam The Netherlands

    Tel. +31 10 408 11 82Fax +31 10 408 96 40E-mail [email protected] www.erim.eur.nl

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    l)SPINNING THE WEB OF REENTRY

    [Re]connecting reentry training theory and practice

    Reentry transition has often been documented as potentially being the mostchallenging phase of the international transition cycle. Moreover, while the expatriatingindividuals are thoroughly prepared for their international sojourn, the returningindividuals and their organizations rarely expect any adjustment difficulties upon reentry.This trend of underplaying the difficulties of reentry translates directly into the quantityand quality of available repatriation support practices and empirical research addressingthem.

    This dissertation directly tackles this issue. To begin with, a comprehensive analysis ofthe field of cross-cultural reentry training is presented by means of two distinctivetheoretical streams, after which a number of recommendations related to the trainingsdesign and execution are introduced. Furthermore, the issues related to the ethics andpolitics going on behind the scenes of HRM practices are exposed and directly challenged.

    On the theoretical level, the twofold examination undertaken in this study leads toacknowledging two important factors. Firstly, the distal approach to organizations isinsufficient for comprehending their complexity. Secondly, only analysing the content-related aspects limits our possibilities for fully understanding of organizational practices.Consequently, this dissertation advocates a proximal, processual approach to conductingempirical studies as an alternative for the existing, often oversimplified research accounts.

    ERIM

    The Erasmus Research Institute of Management (ERIM) is the Research School (Onder -zoek school) in the field of management of the Erasmus University Rotterdam. The foundingparticipants of ERIM are Rotterdam School of Management, Erasmus University (RSM), andthe Erasmus School of Econo mics (ESE). ERIM was founded in 1999 and is officially accre -dited by the Royal Netherlands Academy of Arts and Sciences (KNAW). The research under -taken by ERIM is focussed on the management of the firm in its environment, its intra- andinterfirm relations, and its busi ness processes in their interdependent connections.

    The objective of ERIM is to carry out first rate research in manage ment, and to offer anad vanced doctoral pro gramme in Research in Management. Within ERIM, over three hundredsenior researchers and PhD candidates are active in the different research pro grammes.From a variety of acade mic backgrounds and expertises, the ERIM commu nity is united instriving for excellence and working at the fore front of creating new business knowledge.

    Erim - 08 omslag Szkudlarek :Erim omslag Szkudlarek 02-09-2008 11:28 Pagina 1 B&T28512 - ERIM Omslag Sckudlarek