spsdbn2016 governance & user adoption
TRANSCRIPT
October 29, 2016 @tracyvds #SPSDBN
Sponsors
Sponsors
Who am I?
Durban #SPSDBN @tracyvds
Ureshii
Ikigai
Tatsu
Osoi
@tracyvds #SPSDBN
Session
OverviewDurban #SPSDBN @tracyvds
So you KNOW you need to put something in place for
Governance, but you have no idea where to start?
In this session I'll share some practical knowledge on achieving this
- as we have more than enough theory out there on this subject.
- What should Governance cover?
- How to document this - and keep it updated and informative
- Understanding why you need to do what (you need to
understand the value it will add)
Equipped with these tips and tricks - you'll go back to work -
excited to put your Governance strategy in place AND you'll
understand the WHAT and the WHY.
Disclaimer
This
presentation is
NOT about
Technology….
This
presentation IS
all about
People!
Governance
Change
Management
What do I really
want to talk about?
User Adoption
Durban #SPSDBN @tracyvds
August 2013
Empower People
If we paint it
another colour,
will it go away?
Who or what is
the elephant?
Technology?
Training?
Failure to
Filter
13,000,000
Results
1 Result
- Teach the users things that
will make their lives easier
Digital
TransformationDurban #SPSDBN @tracyvds
Intuitive
Durban #SPSDBN @tracyvds
in¦tui|tive[ɪnˈtjuːɪtɪv]ADJECTIVE
1.using or based on what one feels to be true even
without conscious reasoning; instinctive:
Induction Cooker
Sleek design
Instant Heat
No waste
70% More efficient
Safety
Easy Clean
Why are we still
scared of
burning?
What has
changed?Durban #SPSDBN @tracyvds
DATA
What is Governance?
@tracyvds
Change
ManagementDurban #SPSDBN @tracyvds
The only difference between
BIG words and small words is
the font size.
• Awareness of the need to changeA
• Desire to participate and support the changeD
• Knowledge on how to changeK
• Ability to implement required skills and behavioursA
• Reinforcement to sustain the changeR
Approach - Project Change Management Method
Prepare for change Define the strategy
Prepare team
Manage the change Develop Schedule
Implement Schedule
Reinforce the change Collect and Analyse Feedback
Diagnose Gaps and manage resistance
Implement corrective actions and celebrate successes
What does this
really mean?
• Develop
• Implement
• Feedback
• Gaps
• Define
• Prepare
• Corrective
• Preventive
Act Plan
DoCheck
Business Governance
Business Rules
Change Management
Communication
File Plan / Term Store / Content Types
IT Governance
Maturity Model
Permissions
ROI & Measurement
Stakeholders & Responsibilities
Support
Training / Launches
No Pain Governance
Demo
Durban #SPSDBN @tracyvds
Takeaways
Business Process / Rules
@tracyvds
SWAT – SharePoint Weapons
and Tactics Team
SWAT – SharePoint Weapons
and Tactics Team
@tracyvds
A half glass is better than
nothing
Take Control, but don’t keep it
@tracyvds
Allow them to be unique
Measure and celebrate
successes
@tracyvds
Questions
Durban #SPSDBN @tracyvds
CREDITS
Veronique PALMER
Carl STEIJN
David RANDALL
Quinton VENTER
Bart DE VRIEZE
Francois HUNTER
Lucas VILJOEN
Andre CHAPMAN
Alistair PUGIN
Bradley GELDENHUYS
Dinah COETZER
Jaco CAMPHER
Wouter vd MERWE
Thys FOURIE
Kate ELPHICK
Warren MARKS
Craig TARR
Palesa SIKWANE
Thank You