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Page 1: SS final presentation
Page 2: SS final presentation

Our ServicesOutsource your technologies and consulting to us and save your valuable time & money

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Here is a background about new services we provide in our

organization :

• Synapses Solutions offers a diversified range of IT and ITES solutions

and support services to fulfill a corporate need of middle market

enterprises on an outsourced basis.

• With our service and support, emerging as a factor that gives the

needed edge to your business, we at Synapses Solutions introduce

ourselves as a high quality and at the same time cost effective,

Business Process Outsourcing Company.

• Depending on client specific requirements our team is capable to

develop a customized solution from considerably small website to

complex web applications.

• We can offer custom tailored services to suite your exact need. We

operate 24/7, offering expert customer service that result in credibility

with current and potential clients.

Overview

© synapsessolutions.com. All Rights Reserved

We are into web application development services providing IT and ITESsolutions and support services to fulfill all corporate need of small, middle, andlarge enterprises on an outsourced basis with high quality and at the same timecost effective solutions.

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Key Services

© synapsessolutions.com. All Rights Reserved

We help the client in website designing, web applicationdevelopment, a simplistic and value added process thatdoesn’t exceed the budget and fulfills their expectations.

Web Services

Web Application Development: MySQL & PHP platform is an effective alternative to

commercial software for building and running dynamic and high performance web systems

and web applications. PHP has become one of the major players on the web application

development market in the last few years.Synapses Solutions currently offers expert PHP /

MySQL / .Net / Java web design and web application development services (though we

have developed web applications in the ASP.NET environment as well) for various clients

needs.

Depending on client specific requirements our PHP team is capable to develop a customized

solution from considerably small website to complex web applications

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Web Services

© synapsessolutions.com. All Rights Reserved

Logo Design: Logos lend on identity to your business. As

such, a logo design should have the power to create

an immediate impact. At Interactive World, we

understand your business requirements and create

logo designs to give perfect shape to your dreams.

Corporate Identity Design: Interactive World’s

corporate identity design approach includes you in the

design process. We provide logo design and corporate

identity packages for start –up business or for business

revamping their image. If you want to be

recognizable, your corporate identity should be in

everything – logo, business cards, stationery –

letterheads and envelopes, brochures, presentation

folders, websites etc.

Website Design & Website Redesign Services: If you are

looking at making your website designing, web

application development, a simplistic and value

added process, then you are at the right place. Our

website designers have the extra creativity & expertise

to help ypu reach your potential through various

marketing tools, operational efficiencies & customized

website designing and internet applications.

Web Application Development: My SQL & PHP platform isan effective alternative to commercial software for

building and running dynamic and high performanceweb systems and web applications. PHP has become

one of the major players on the web applicationdevelopment market in the last few years. Synapses

Solutions currently offers expert PHP / MsQ / .Net / javaWeb design and web application development services

(through we hav developed web application in the ASP.NET environment as well) for various client needs.

Depending on client specific requirements our PHP teamis capable to develop a customized solution from

considerably small website to complex web applications.

Website maintenance:has become a must these dayssince even if the servers are good offering 99% uptime, still

it’s important to check the forms and mail links at leastweekly once to be double sure that enquires are being

forwarded from the website perfectly. Interactive Worldoffers you cost-effective website maintenance and takes

on the task of routine website maintenance to existingwebsites and make whatever changes are needed as

and when required. By out souring your websitemaintenance, you are free from the regular updates and

expansions.

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Web Services

© synapsessolutions.com. All Rights Reserved

Advantages of our Web Services.

•Our team is available 24/7 to support your projects and back office or

administrative technology tasks.

•Our team is well skilled in the design and use of many technical

platforms, languages, databases, tools, and utilities.

•We are equipped with latest facilities like predictive dialer software, soft

phone and fax on demand, voice logging and call blending in our

contact centres.

•Our team offers the most current technical and business skills with timely

and affordable completion.

•Our service on data processing is available on low cost service portfolio

to our global clients for specific projects or for ongoing support.

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Mobile application development

© synapsessolutions.com. All Rights Reserved

We offer the quality apps in the market as far as the Smartphone application is the concerned

field. We offer and deliver a complete solution to Smartphone application.

We design and engineer great web and mobile products for growing startups

and leading brands.

iOS Development The mobile application market has always focused on iOS

development. The skilled and proficient experts with us have already created a

wide range of iPhone & iPad apps. Our indigenous iOS apps have been featured

by Apple and have been able to fetch millions of views along with acquiring

positive critical acclamation.

Android Development has accounted for a great deal of participation by our

experts and hence has been growing massively for a few years. Our clans of

expert engineers have been able to brainstorm in order to generate the latest

android technologies over the years for both tablets and smart-phones.

•Windows Development Windows Phone the new and novel generation of mobile

operating software has been marked by Microsoft’s distinguishably fast and

effective substitute for iOS and Android interface. This has been achieved only

through the renovated face and archetype of the futuristic smart-phones.

GoGetApps, maintains years of skill and know-how in windows phone application

development with .Net Compact Framework development and also merging of

cloud and third party services.

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Mobile application development

© synapsessolutions.com. All Rights Reserved

We offer the quality apps in the market as far as the Smartphone application is the concerned

field. We offer and deliver a complete solution to Smartphone application.

HTML5:Write once, work everywhere HTML5 allows developers to create rich,

internet enabled content across mobile, web and desktop. It’s cheaper and

faster than building separate apps for iOS, Android and Windows Phone. As

HTML5 is basically just an advanced website, it's also far easier to update and

integrate with other parts of your marketing strategy.But there are significant

drawbacks to using HTML5. Web applications can’t be added to the Android

and Apple apps stores, and this is a complete blocker for many businesses. If

you want to be in an app store, you will need to choose native or hybrid.

Going native: The popular choice Native is the most popular approach to

building apps.

A native app will always have full access to all of a device’s features – Camera,

geolocation, address book and eye tracking to name a few. Native apps run

more smoothly – so if speed (particularly in games) is important, native is also a

better way to go. Finally, the ability to submit to app stores and generate

visibility is crucial for many businesses.

HTML Native Hybrid: The third wayHybrid apps combine many of the benefits of

both HTML5 and native by creating an app that displays HTML5 content as part

of the app. Many large companies including Facebook, Twitter and LinkedIn

have used this approach in the past.

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Key Services

© synapsessolutions.com. All Rights Reserved

A virtual office is a combination of off-site livecommunication and address services that allow users toreduce traditional office costs while maintaining businessprofessionalism. The concept has roots in the IndustrialRevolution, where parallels to current work styles, specificallyworking from home, have been drawn.

We provide clients a mixture of off-site live contact and address services that allow them to

reduce traditional office costs while maintaining business professionalism.

The flexible Virtual Office solutions at Synapses Solutions Pvt Ltd that provide a consistent

business presence for workers on the road, at home, or balancing full-time commitments with

the launch of a new venture. We provide an essential professional interface between you and

your clients so you can focus on your business. Our professional teams will manage your

calls and handle your mail. You get a choice of prestigious addresses for your business.

Virtual Office

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Key Services

© synapsessolutions.com. All Rights Reserved

Virtual Office

Communications Services

Remote Receptionist Our team of workers in an

office environment working remotely, using high-

tech Computer Telephone Integration software, to

replace a traditional receptionist offering effective

and accurate answering services that considerably

saves the time and money of clients.

Virtual Assistant our virtual assistance service assigns

a dedicated assistant to each of our clients. This

way our clients don’t have to worry about who to

contact and they can train and mold their Virtual

Assistant to be a Part of their team.

Answering services the well qualified team of

professionals takes the messages and provides the

information quickly . The 24/7 service is excellent for

answering calls any time and obtaining information

from the caller. The received calls are processed by

live operators who obtain the caller’s name,

address if necessary, and phone number and a

brief message.

Space services

Casual Workspace As an alternative to the

distractions of co-working or the interruptions of a

home office, office space is available on an

occasional or “drop-in” basis, hourly, daily or

monthly.

On-site amenities A full-service virtual office will

provide broadband internet, fax-copier-printer,

advanced phone features, conference calling,

video conferencing, kitchenette and a business-

worthy lobby/waiting area.

Live Virtual Receptionist A virtual answering service

is an automated system with a live virtual

receptionist. These kind of services can be enjoyed

without purchasing expensive equipments.

Professional address A professional address

alleviates the privacy and personal security

concerns of running a home –based business.

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Key Services

© synapsessolutions.com. All Rights Reserved

Virtual Office

Advantages of Our Virtual Office

•Our virtual Office expenses are low, while the user’s professionalism retains the

image of a traditional, high-cost office.

•Our virtual office user can reduce their environmental impact, as well as the

personal negatives of a daily commute.

•Our virtual office clientele have the flexibility to match expenses with revenue

fluctuations immediately, as the costs are usually variable.

•Our virtual office can allow for low-cost expansion with no long-term

commitments.

•Client can take advantage of virtual office receptionists eliminate the

traditional burden of the health care, records, payroll, insurance & rent.

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Key Services

© synapsessolutions.com. All Rights Reserved

Our data processing team helps to enter data and summarize, analyze or otherwiseconvert data into usable information. The process may be automated and run on acomputer. We do recording, analyzing, sorting, summarizing, calculating,disseminating and storing data. Our team makes sure that all the data processedare well-presented for the client.

Data Processing

Advantages of our data processing

•Our team is available 24/7 to support your projects and back office or

administrative technology tasks.

•Our team has a cutting edge technology and robust infrastructure to

manage all our voice process projects efficiently.

•Our processes are designed for efficiency and ensure that our clients

receive the best skills and attention.

•Our team offers the most current technical and business skills with timely

and affordable service.

•Our contact centre service offers outbound services & inbound services

with expertise and skilled manpower to set up and manage small, Mid-Size

and large Contact Center Solutions.

•We are a one stop business process outsourcing firm for all your call center

requirements at affordable price.

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Key Services

© synapsessolutions.com. All Rights Reserved

Data Processing

Processing Services

Forms Processing The technical and business experts

on our team can process both structured and non-

structured forms. Depending on the forms, templates ,

formats and media, we can provide processing

through tools or through manual data entry.

Image Processing The scanned images are stored and

converted into any file format, to suit your needs, and

to comply with the specification of your document

management systems. All data is verified and

validated for complete accuracy.

Word Processing Our word processing team uses the

latest computer application for the production

(including composition, edting, formatting, and

possibly printing) of any sort of printable material.

Survey Processing Our survey processing team can

help include one-time or periodic surveys and may be

integrated with other data processing services to

include data extraction, data cleansing and other

data processing services.

Other data services

Data conversion As a leading provider of data

conversion services, our Data Entry Services convert

unstructured content into any other structured

information format like HTML, XML, SGML etc – quickly,

cost –effectively and accurately.

Mailing Services Our service offers an extensive range

of high quality, cost-effective, afforadable Address

and E-mail Compilation services and solutions.

Web Mining / Data Capture Services Our exceptionally

hard working and dedicated team of data mining

professionals extracts, data via web application such

as php extract table data, asp extract data to excel

performing data entry for web site.

Back Office Operation Our team is highly skilled in

accounting and bookkeeping activities and in

managing accounting ledgers, books and software

tables for clients.

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Key Services

© synapsessolutions.com. All Rights Reserved

Our team is well trained and proficient enough to handle large volumes of calls in aprofessional manner. The agents are provided in-house training starting fromgreeting the customers over the phone, calls pertaining to surveys, verifications,collections and customer service.

Voice processing

Advantages of our Voice processing

•Our team is available 24/7 to support your projects and back office or

administrative technology tasks.

•Our team is well skilled in the design and use of many technical platforms,

languages, databases, tools, and utilities.

•We are equipped with latest facilities like predictive dialer software, soft phone,

and fax on demand, voice logging and call blending in our contact centers.

•Our team offers the most current technical and business skills with timely and

affordable completion.

•Our service on data processing is available on low cost service portfolio to our

global clients for specific projects or for ongoing support.

•Our services are cost-effective and supported by detailed quality processes and

policies and world-class data and business information security processes.

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Key Services

© synapsessolutions.com. All Rights Reserved

Voice processing

Answering Service An answering service is a business servicethat basically answer telephone calls and conveys message to

the clients. The answering service from Synapses Solutions iscapable of doing this and more. We specialize in providing

effective and accurate answering services that saves time andcost as well.

Customer Service Every successful business focuses on three

elements of customer relationship management – customeracquisition, customer growth and customer care. Synapses

Solutions is a perfect choice to be your Customer RelationshipManager. We will help you to track the buying patterns of your

customers, detect market trends and accordingly sell yourproduct or services.

Direct Mail Response The process of direct mail response is

offered by an inbound call centre, Our agents ensure that themails reach the customers at the correct address and time.

Synapses Solutions ensures that each incoming call is processedefficiency and appropriately by our call centre representative.

Helpdesk Solutions The help desk is the central hub through

which problems and issues are reported. Synapses SolutionsServices provides tailor-made solutions to provide superior

customer service interaction and thus leveraging eachcustomer relationship to the fullest.

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© synapsessolutions.com. All Rights Reserved

You get a determined team of professionals

working for you 24/7/365.We let you concentrate on your major business goals, while we carry out the other peripheral activitiesfor you. Our team is here to offer your business the edge that you have been looking for.

Voice-enabled customer care, online transaction support, Virtual help desk services and Web/Mobileapplication design & development on all sectors are among our suite of Customer Focused Programs thathelp our clients enhance their customer experience.

Synapses Solutions offers a wide range of solutions that can be mixed and matched to meet the uniquerequirements of any client and in each solution delivers the best multi-channel customer and technicalservices in the industry.

We are committed, we are determined, we are for quality. And above all,we bring a perfect match of all your requirements; we call ourselves mixtureof all business services. We welcome you to be a part of our finest solutionsdelivered to fuel your business dreams.

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© synapsessolutions.com. All Rights Reserved

Thank you !