staffing supplier staffing and human cloud convergence ... · next big thing or much ado about...

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StaffingandHumanCloudConvergence:TheNextBigThingorMuchAdoAboutNothing?

STAFFINGSUPPLIER

Moderator: JohnNurthen,ExecutiveDirector,GlobalResearch,StaffingIndustryAnalysts

Panelists:§ LukeLindahl,SVPOperations,HospitalityStaffingSolutions§ Jakob Rohn,CEO&Founder,WorkN§ KipWright,President&CEO,Genuent


TheGigEconomy

Source: Staffing Industry Analysts


GlobalGigEconomyExceedsUSD3Trillion

Temporaryworkerssourceddirectly(e.g.seasonalworkers):$611billion*

WorkersunderaStatement-of-workarrangement:$458billion*

Temporaryagencyworkers:$382billion

Independent contractors/self-employed individualsarethelargestcomponent ofthegigeconomy,generating$2,039billion inrevenue*

Temporaryworkerssourced directly(e.g.

seasonalworkers):

$611billion*

Workersunder

aStatement-of-workarrangement:

$458billion*


Uber:$20billion Didi Chuxing: $14.2billion

AllB2B-

focused

humancloud

companies:

$5.7billion

Lyft:$2.3

billion

Humancloud:$47billion**

MarketsizeandfeaturesoftheGigEconomy

MarketsizeandfeaturesoftheHumanCloud

MarketsizeandfeaturesofB2BHumanCloudCompanies

11

1

2

3

4

350+identified B2B-

focusedhumancloud

platforms (otherthan

thosetotheright):

$1.4billion

Zhubajie (Witmart):

$1.3billionUpwork:$1.2billion

MBO

Partners

$404

million

Axiom:$250

million

GLG:$320

million12

5 6

7

8

9

10

13

14

15

16 17

18



*2015revenueusedasaproxyfor2016revenue**$47billionforhumancloudrepresentstheminimumofourrangeestimate1.GrabTaxi,$630m;2.Ola,$583m;3.Ele.me,$562m;4.Gett,$500m;5.Instacart,$479m;6.Go-jek,$288m;7.DoorDash,$171m;8.Postmates,$171m;9.Care.com,$162m;10.MyTaxi,$150m;11.RestofB2C-focusedhumancloudfirms,$727m;

Source: The Global Gig Economy, May 2017






seasonalworkers):

$611billion*

Workersunder


$458billion*



AllB2B-

focused

humancloud

companies:

$5.7billion

Lyft:$2.3

billion





11

1

2

3

4

350+identified B2B-

focusedhumancloud


thosetotheright):

$1.4billion

Zhubajie (Witmart):


MBO

Partners

$404

million

Axiom:$250

million

GLG:$320

million12

5 6

7

8

9

10

13

14

15

16 17

18



*2015revenueusedasaproxyfor2016revenue**$47billionforhumancloudrepresentstheminimumofourrangeestimate1.GrabTaxi,$630m;2.Ola,$583m;3.Ele.me,$562m;4.Gett,$500m;5.Instacart,$479m;6.Go-jek,$288m;7.DoorDash,$171m;8.Postmates,$171m;9.Care.com,$162m;10.MyTaxi,$150m;11.RestofB2C-focusedhumancloudfirms,$727m;12.Lancers,$158m;13.Liveops,$150m;14.FieldNation,$120m;15.Fiverr,$120m;16.Freelancer,$119m;17.Toptal,$105m;18.WorkMarket,$102m

Source: The Global Gig Economy, May 2017






seasonalworkers):

$611billion*

Workersunder


$458billion*



AllB2B-

focused

humancloud

companies:

$5.7billion

Lyft:$2.3

billion





11

1

2

3

4

350+identified B2B-

focusedhumancloud


thosetotheright):

$1.4billion

Zhubajie (Witmart):


MBO

Partners

$404

million

Axiom:$250

million

GLG:$320

million12

5 6

7

8

9

10

13

14

15

16 17

18


TheUSSpent$792BilliononContingent/GigWorkin2015

Source: SIA The Gig Economy: Market Estimates and Features of the US Contingent Workforce, August 2015


GrowingInterestinOnlineStaffing


Percentofbuyers(1,000+employees)usingorconsideringonlinestaffingservices,2012-2016(NorthAmerica)


ABlendingofModels



TheGreatConvergence?

Pureonlinemarketplace/technology

Hybridmodel/offerings

Traditionalstaffing/pureserviceprovider


Just-in-TimeStaffing

Source: Just-in-Time Staffing Thinning the line between the Human Cloud and traditional staffingStaffing Industry Analysts

Coople(previouslyStaff Finder)


11

• Privatelabelledmobilephoneapplication

• Workflowmanagement

• Scheduling,timetracking

• Shiftmanagement

• Documentuploads

• Worker/clientratings

• Candidateprofiles

• Collaborationtools

• Clientand/orcandidateportals

• Rateandpayinfo

• Jobposting

TypicalfeaturesofanOSETplatform SelectedOSETvendors

OnlineStaffingEnablingTechnology

Source: Introduction to Online Staffing Enabling Technology, Staffing Industry Analysts


TwoEasyWaystoGiveFeedback§ RatesessionsontheConferenceCommunity(allsessions)§ FillouttheEvaluationCardonyourchair(concurrentsessions)


§NetworkingBreak&ExhibitsOpenintheCollaborationHall2:45-3:15PM| Trinity1-3

ComingUp…


§ ConcurrentSessions|3:15-4:00PM– TheTalentPerspective:HowtoGettheBest|DallasE

– ImprovingSalesandRecruitingProductivity:TechToolsandTechniques|DallasF

– GrowingYourGigPlatform:LessonsfromtheTrenches|DallasG

AfterBreak…

staffing supplier staffing and human cloud convergence ... · next big thing or much ado about...

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