stakeholder mapping - an overview
DESCRIPTION
Stakeholder Mapping can help you, your team, and your clients quickly understand and identify the people working on a project. It also helps you see how the hierarchy of the different teams. Putting faces to names also makes each team member human and improves empathy and understanding.TRANSCRIPT
STAKEHOLDER MAPPING
WHO IS A STAKEHOLDER ?
A constituent with a vested interest in the project and its outcomes.
PURPOSE OF A STAKEHOLDER MAP?
PURPOSE OF A STAKEHOLDER MAP?
Help to visually consolidate and communicate the key
constituents of a design project.
WHEN SHOULD THESE BE CREATED?
Iterate through the map when relationships are more clearly
identified and defined
WHEN SHOULD THESE BE CREATED?
Preferrebly at the time the project plan is being created
WHEN SHOULD THESE BE CREATED?
WHAT FORMSHOULD IT BE IN?
Start off by simply by writing roles on cards or a whiteboard,
consolidated as a list or a sketch
WHAT FORMSHOULD IT BE IN?
Evolve it during the project to show a more organized structure such as hierarchies and key relationships
between roles or people.
WHAT FORMSHOULD IT BE IN?
Maps can be created using a variety of forms which can be casual or formal, a
mix of text, photos and graphics.
WHAT FORMSHOULD IT BE IN?
By general roles:students, delivery drivers, nurse
HOW SHOULD STAKEHOLDERS BE IDENTIFIED?
By specific roles :CEO, Project Manager,
Head of IT
HOW SHOULD STAKEHOLDERS BE IDENTIFIED?
By actual people:Robert: Office Manager,
Linda: Resident physician.
HOW SHOULD STAKEHOLDERS BE IDENTIFIED?
Relationships can also be visualized through scale, line, proximity, striving
for sense-making and clarity of communication for the team.
HOW SHOULD STAKEHOLDERS BE IDENTIFIED?
CONCLUSION
There is no right way to create Stakeholder maps so long as it serves the
purposes of identifying key players and their relationships to the design team.
WHAT FORMSHOULD IT BE IN?