standardizing usage statistics requests with sushi theodore fons senior product manager innovative...
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Standardizing Usage Statistics Requests with SUSHI
Theodore Fons
Senior Product Manager
Innovative Interfaces
Standardized Usage Statistics Harvesting
The Standardized Usage Statistics Harvesting Initiative (SUSHI)
The usage statistics gathering enterprise for libraries– The benefits of COUNTER– The task before libraries
The solution for libraries– The Standardized Usage Statistics Harvesting Initiative (SUSHI)
Electronic Resource Management Systems
Future directions for SUSHI
Resources
First, some thoughts on statistics…
Some thoughts on statistics
Oh, people can come up with statistics to prove anything, Kent. 14% of people know that.
Some thoughts on statistics
“Meaningless statistics were up one-point-five percent this month over last month.”
Standardized Usage Statistics Harvesting Initiative (SUSHI)
Standardized Usage Statistics Harvesting Initiative (SUSHI)
SUSHI is:– An automated way for a customer to harvest COUNTER-based
usage statistics
SUSHI benefits libraries:– By eliminating the labor-intensive process of downloading usage
statistics from each content provider
SUSHI benefits content providers:– By providing an efficient method of providing statistics and
reducing user interface layers
Starting at the beginning: COUNTER
The Usage Statistics Gathering Enterprise for Libraries
The Benefits of COUNTER– Uniformity in the rules of tracking usage– Uniformity of data reported
• What activity is occurring with the electronic resource:– Full text downloads– Database access– Database searches
– Simplifies usage statistics database design– Allows meaningful comparisons between resources
The Usage Harvesting Task for Libraries
The Usage Statistics Gathering Enterprise for Libraries
Libraries must gather statistics from each provider using each provider’s interface
This library maintains a 38 page manual on how to get usage stats from each vendor
The Usage Statistics Gathering Enterprise for Libraries
The Solution for Libraries
The Solution for Libraries
Standardized Usage Statistics Harvesting Initiative (SUSHI)– June, 2005 Discussions begin: Cornell Univ., Ebsco, Ex Libris,
Innovative, Swets, Univ. of Washington (later expanded to include Thompson
Scientific)– Summer, 2005 Technical discussions– October, 2005 NISO Initiative/Committee forms– April, 2006 University of Nebraska Lincoln harvests data from
Ebsco – Sept., 2006 Draft Standard for Trial Use published – May, 2007 Trial use period completed – June, 2007 NISO membership balloting
– September, 2007 Z39.93, Standardized Usage Statistics Harvesting Initiative
How does it work?
The Standardized Usage Statistics Harvesting Initiative : How does it work?
Server
Client
request
usage data
usage data
ERM
Publisher
or
Third Party Aggregator
The Standardized Usage Statistics Harvesting Initiative : Why Web Services?
Web Services combine the best aspects of component-based development and the Web
Commercially accepted
Widely Supported (W3C)
Secure
The Standardized Usage Statistics Harvesting Initiative : Some Definitions
XML Schema– A language for describing the structure and constraining the
contents of XML documents. (reactivity.com glossary)
Web Services– Open, standard (XML, SOAP, etc.) based Web applications that
interact with other web applications for the purpose of exchanging data. (lucent.com)
Simple Object Access Protocol (SOAP)– SOAP is a lightweight XML based protocol used for invoking web
services and exchanging structured data and type information on the Web
The Standardized Usage Statistics Harvesting Initiative : Some Definitions
Web Services Description Language (WSDL)– WSDL is an XML format published for describing Web services
(wikipedia.org)
The Standardized Usage Statistics Harvesting Initiative : The Exchange
Report Request<Requester>
<Customer Reference>
<Report Definition>
Report Response<Requester>
<Customer Reference>
<Report Definition>
<Report as payload>
Electronic Resource Management Systems
Electronic Resource Management Systems
Collection Analysis &
Usage Tracking
The Benefits of SUSHI
Benefits for Libraries– Efficiency
• The end of manual usage statistics harvesting
• Eliminates significant time investment in manual harvesting
– Integration• Harvesting can be integrated
with the ERMS and/or Integrated Library System
• The burden of database design and development is removed for the library
The Standardized Usage Statistics Harvesting Initiative : What are the benefits?
Benefits for Content Providers– Matching Customer Expectations
• Libraries see the value in usage statistics and appreciate vendor compliance, but harvesting must be efficient
• Inefficient harvesting adds to overall cost of the electronic resource
– Reduced overall investment• “The best user interface is no user
interface.”• SUSHI moves the user interface
design to the SUSHI client
Benefits for Libraries– Efficiency
• The end of manual usage statistics harvesting
• Eliminates significant time investment in manual harvesting
– Integration• Harvesting can be integrated
with the ERMS and/or Integrated Library System
• The burden of database design and development is removed for the library
The Standardized Usage Statistics Harvesting Initiative : What are the benefits?
Benefits for Content Providers– Matching Customer Expectations
• Libraries see the value in usage statistics and appreciate vendor compliance, but harvesting must be efficient
• Inefficient harvesting adds to overall cost of the electronic resource
– Reduced overall investment• “The best user interface is no user
interface.”• SUSHI moves the user interface
design to the SUSHI client
– Mitigating element• Relatively easy to implement
• Known Web Services technology
The Future of SUSHI
The Future of SUSHI
Additional Data Elements– Cost and Payment information?– License Terms?
SUSHI could become a requirement for COUNTER compliance– Under consideration by COUNTER
Next Steps…
Steps for Publishers/Content Providers:– Talk to your development staff about SUSHI and web services– Talk to your customers about how important this is to them
Steps for Libraries:– Implement an ERMS with a built-in SUSHI client– Tell your content providers about how important SUSHI is to you
The Standardized Usage Statistics Harvesting Initiative
Resources
NISO Website:
http://www.niso.org/committees/SUSHI/SUSHI_comm.html
SUSHI Schemas:
http://www.niso.org/schemas/sushi/index.html
SUSHI FAQ:
http://docs.google.com/View.aspx?docid=d2dhjwd_63tkkwf– What is the relationship of the COUNTER payload schema to the SUSHI schema? – What variable information has to be supplied in a SUSHI (client) request? – What variable information has to be supplied in a SUSHI (server) response? – What COUNTER reports can be delivered with SUSHI? – Does SUSHI support older Releases of the COUNTER reports?
The Standardized Usage Statistics Harvesting Initiative : Resources
Questions?