stars client training 2010

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© 2010 LegaLock Secure Transcriptions, LLC All Rights Reserved 800.251.4173 - www.legalock.com

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DESCRIPTION

STARS is the first transcription system available that operates in compliance with DIACAP, FISMA, NIST, and HIPAA for information of sensitive government and personal data. For a small monthly subscription and pennies a page, now all transcription companies and court reporting firms can transmit files with clients in compliance with all federal IT regulations.

TRANSCRIPT

Page 1: Stars Client Training 2010

© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 2: Stars Client Training 2010

2© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 3: Stars Client Training 2010

3© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 4: Stars Client Training 2010

4© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 5: Stars Client Training 2010

5© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

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© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 7: Stars Client Training 2010

7© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 8: Stars Client Training 2010

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Status Filter

Date Range Filter

Search Criteria

Job Type Filter

Shows Current User

Search button

triggers the search.

Click here to start a new request.

Click on “Request ID” to review

details of each completed transcript.

Click on each “Search Request” column to sort .

Clicking on the same column again will change the sort order

from ascending to descending.

Completion TImes –

creates deadline alerts.

© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 9: Stars Client Training 2010

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The Request Name will appear on STARS reports and lists on your

Home Screen

Notes written by clients can explain difficult

terms or phrases to ensure accuracy.

Browse computer or digital voice recorder

to locate audio files for upload.Describe file contents.

Click to attach and

upload selected file(s).

Save requests for

future access and

changes. Does NOT

send request to

LegaLock

Submit audio

files to

LegaLock. Starts

request.

Click here to return

to the previous

screen WITHOUT

saving changes.

Click here to

cancel and

start over.

Remove incorrect

file(s).

800.251.4173 - www.legalock.com

Page 10: Stars Client Training 2010

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This page provides Clients with all basic

information contained in a request.

This section allows Clients to

read all saved.

Alerts everyone to required

turnaround time.

This section identifies each file

(audio or text associated with this

request.

This section allows Clients to review all

completed actions for this request.

Name of each person assigned a

task to complete this request.

© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 11: Stars Client Training 2010

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Close request and return to the

Search Results screen.

Extends the date attached files are

purged from the server to 90 days

from today.

Click here to scroll between

previous or next requests.

Clients click on File Name to

download and receive

completed transcripts. Type notes here to clarify details after a

transcript has been created.

Add notes to request page.

© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 12: Stars Client Training 2010

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Orange highlights

active page.

User Management allows Admin to:

• Add, deactivate, reset Users.

• Revise contact information.

• Set/reset temporary user passwords, as

required.

Address Management allows

adding, changing, removing firm

address information.

Reports directs Admin to a menu

for avariety of account activity

reports.

Reset Password allows Users

to update required password

and security questions.

Logout from STARS.

• THE CLIENT’S ADMINISTRATIVE HOME PAGE IS USED TO CONTROL YOUR AUTHORIZED USER

ACCOUNTS.• THE CLIENT ADMINISTRATOR CONTROLS WHO HAS ACCESS TO FILES, CAN RUN REPORTS, AND ALSO SET AND RESET FORGOTTEN PASSWORDS.

© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com

Page 13: Stars Client Training 2010

© 2010 LegaLock Secure Transcriptions, LLC – All Rights Reserved 800.251.4173 - www.legalock.com