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Lodging Industry Service Skills Curriculum ST ART Customer Service Program Call today! Classes start February 21, 2017 Classes offered on Tuesdays & Thursdays. 6:008:30 pm (Must have at least 4 enrolled for class) START Today! Deborah Thomason , Director Education Center of Rising Sun 591 Smart Drive P.O. Box 170 Rising Sun, IN 47040 (812) 438-2437 [email protected] Assistance may be available for those who qualify! Obtain real world knowledge and skills needed for a long-term career in the lodging industry. ST ART- Skills , T asks, & Results Training Call 812-438-2437 Education Center of Rising Sun

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Page 1: START - Education Center of Rising Sun€¦ · Education Center of Rising Sun 591 Smart Drive P.O. Box 170 Rising Sun, IN 47040 (812) 438-2437 dthomason@occfrisingsun.com Assistance

L o d g i n g I n d u s t r y S e r v i c e S k i l l s C u r r i c u l u m

START Customer Service

Program

Call today!

Classes start

February 21, 2017

Classes offered on Tuesdays & Thursdays.

6:00—8:30 pm

(Must have at least 4 enrolled for class)

START Today!

Deborah Thomason , Director

Education Center of Rising Sun 591 Smart Drive

P.O. Box 170

Rising Sun, IN 47040

(812) 438-2437 [email protected]

Assistance may be available

for those who qualify!

Obtain real world knowledge and skills needed for a long-term career in the lodging industry.

START-

Skills , Tasks, & Results Training

Call 812-438-2437

Education Center of Rising Sun

Page 2: START - Education Center of Rising Sun€¦ · Education Center of Rising Sun 591 Smart Drive P.O. Box 170 Rising Sun, IN 47040 (812) 438-2437 dthomason@occfrisingsun.com Assistance

START Customer Service

Program

This program covers 12 of the major line-level positions in the hospitality industry and teaches the skills and tasks necessary to do each job. In addition, the student learns about the lodging industry, guest service, professionalism, safety and much more!

Learners will be exposed to guest speakers from the industry, field trips to hotels, and job shadowing.

Get a jump start on your career...sign up for START today!

What is START?

Lodging Industry Skills

Curriculum for Adult & High

School Learners.

The Skills, Tasks, and Results Training Program, developed by the American Hotel & Lodging Educational Institute (AHLEI), is a curriculum designed to give learners actual industry skills needed

to secure a long-term career in the lodging industry.

L o d g i n g I n d u s t r y S e r v i c e S k i l l s C u r r i c u l u m & C a r e e r E x p l o r a t i o n

Career Exploration

in the following:

Food and Beverage Restaurant Services Banquet Set Up Lodging Front Desk Reservations Housekeeping Bell Services Guest Services Security and More...

STARTING February 21, 2017

Program Benefits for Learners:

L o d g i n g I n d u s t r y S e r v i c e S k i l l s C u r r i c u l u m & C a r e e r E x p l o r a t i o n

Provides specific skills knowledge leading to professional certification

Prepares students for entry-level lodging positions

Promotes confidence and positive work ethics

Provides smooth transition to higher-level hospitality coursework

Deborah Thomason, Director Sandra Bowlus, Instructor Education Center of Rising Sun 591 Smart Drive

P.O. Box 170

Rising Sun, IN 47040

(812) 438-2437 [email protected] [email protected]

A START certificate

guarantees an interview

with Belterra, Rising Star

or Hollywood Casinos!

(Must be 21 years of age to apply at

Hollywood)

START Today!