state of hawaii water and wastewater operator workforce - … · 2019-09-01 · bureau of labor...
TRANSCRIPT
State of Hawaii Water and Wastewater Operator Workforce - Training and Education
Needs Requirements and Resources
Presentation at 5th Joint Government Conference ldquoGetting the Word out about Hawaiirsquos Water Quality ndash Kailua-Kona August 27 2019
Barry Pollock PE RCAC Rural Development Specialist - Engineer
Rural Community Assistance Partnership Inc WesternRural CommunityAssistance Corporation916447-2854wwwrcacorg
MidwestMidwest Assistance Program952758-4334wwwmap-incorg
SouthernCommunities Unlimited479443-2700wwwcrgorg
NortheastRCAP Solutions800488-1969wwwrcapsolutionsorg
Great LakesWSOS Community Action Commission800775-9767wwwglrcaporg
SoutheastSoutheast Rural Community Assistance Project866928-3731wwwsoutheastrcaporg
800321-7227wwwrcaporg
RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
bull Trainingbull Technical Assistancebull Financial Management Assistancebull Loan Program bull Advocacybull Housingbull WaterWastewaterSolid Wastebull Information Exchange
RCAC - Nonprofit organization established in 1978
Serves rural communities with populations 10000 or fewer
Clients are nonprofit organizations public bodies public water systems Tribes Small Businesses Community Groups
Funded by State and Federal Grants or Contracts
Loan Fund generates some income
wwwrcacorg
7
Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why
bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education
bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii
bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii
Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo
Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged
Water and Wastewater Operators in Hawaii ndash What do they do
bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Rural Community Assistance Partnership Inc WesternRural CommunityAssistance Corporation916447-2854wwwrcacorg
MidwestMidwest Assistance Program952758-4334wwwmap-incorg
SouthernCommunities Unlimited479443-2700wwwcrgorg
NortheastRCAP Solutions800488-1969wwwrcapsolutionsorg
Great LakesWSOS Community Action Commission800775-9767wwwglrcaporg
SoutheastSoutheast Rural Community Assistance Project866928-3731wwwsoutheastrcaporg
800321-7227wwwrcaporg
RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
bull Trainingbull Technical Assistancebull Financial Management Assistancebull Loan Program bull Advocacybull Housingbull WaterWastewaterSolid Wastebull Information Exchange
RCAC - Nonprofit organization established in 1978
Serves rural communities with populations 10000 or fewer
Clients are nonprofit organizations public bodies public water systems Tribes Small Businesses Community Groups
Funded by State and Federal Grants or Contracts
Loan Fund generates some income
wwwrcacorg
7
Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why
bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education
bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii
bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii
Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo
Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged
Water and Wastewater Operators in Hawaii ndash What do they do
bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
bull Trainingbull Technical Assistancebull Financial Management Assistancebull Loan Program bull Advocacybull Housingbull WaterWastewaterSolid Wastebull Information Exchange
RCAC - Nonprofit organization established in 1978
Serves rural communities with populations 10000 or fewer
Clients are nonprofit organizations public bodies public water systems Tribes Small Businesses Community Groups
Funded by State and Federal Grants or Contracts
Loan Fund generates some income
wwwrcacorg
7
Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why
bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education
bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii
bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii
Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo
Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged
Water and Wastewater Operators in Hawaii ndash What do they do
bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
RCAC - Nonprofit organization established in 1978
Serves rural communities with populations 10000 or fewer
Clients are nonprofit organizations public bodies public water systems Tribes Small Businesses Community Groups
Funded by State and Federal Grants or Contracts
Loan Fund generates some income
wwwrcacorg
7
Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why
bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education
bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii
bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii
Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo
Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged
Water and Wastewater Operators in Hawaii ndash What do they do
bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
wwwrcacorg
7
Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why
bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education
bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii
bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii
Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo
Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged
Water and Wastewater Operators in Hawaii ndash What do they do
bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
7
Agenda ndash W and WW Operator Workforce ndashTraining and Education Issuesbull HI Water and Wastewater Operator Workforce ndash who what why
bull State and Job Requirements for W and WW Operators - Education Experience Certification Continuing Education
bull Resources Currently Available for WWW Operators in Hawaii ndashTraining Education and TA resources in Hawaii
bull Needs and Challenges to the WWW Operator Workforce Sector in Hawaii
Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo
Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged
Water and Wastewater Operators in Hawaii ndash What do they do
bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Question - Why discuss W and WW Operators Training and Education in a Conference titled ldquoGetting the Word out about Hawaiirsquos Water Qualityrdquo
Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged
Water and Wastewater Operators in Hawaii ndash What do they do
bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Answer - Water and Wastewater Operators are in some cases the first always the last and the most important protectors of Water Quality and Public Health for Public Water Systems and protectors of The Environment via the Quality of Wastewater discharged
Water and Wastewater Operators in Hawaii ndash What do they do
bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Water and Wastewater Operators in Hawaii ndash What do they do
bull Operate and maintain the regulated Public Water System Treatment Plants and Distribution Systems and the regulated Wastewater Treatment Plants
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Water and Wastewater Operators in Hawaii ndash Where do they do it
bull 135 Public Water systemsbull County PWSrsquos ndash State County Employeesbull Non-County PWSrsquos
bull May have their own operators (employees or contractors)bull Contracted Operators (Companies or individuals)
bull Over 200 Regulated Wastewater Treatment Plants bull County bull Non-County
bull Own operatorsbull Contracted Operations
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Water and Wastewater Systems
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Public Water System Operators ndashWhat do they do
bull Treatment Operators ndash Operate and Maintain Water Treatment Plants and Treatment Facilities (Surface water treatment chlorinators fluoridators aerators others)
bull Distribution System Operators ndash Operate and maintain the distribution systems ndash pipes disinfection monitoring (coliform bacteria) etc
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Public Water Systems and WWTPs ndashwhat are the requirements for Certified Operators bull All PWSrsquos must have at least One person
certified at the Level of the Water system (Distribution System andor Water Treatment Plant) Operator in Direct Responsible Charge (ORC)
bull WWTPrsquos ndash Must have at least one person certified at the WWTP Level
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Wastewater Treatment Plant Operators ndash What do they do
bull Operate and Maintain WW Treatment Plants
bull Note that WW Collection System Operators are not required to be Certified by the State but have similar functions as Water Distribution operators
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
bull Water and wastewater treatment plant and system operators typically do the following
bull Add and adjust chemicals such as ammonia or chlorine alum acids and bases to treat or disinfect water and wastewater or other liquids
bull Operate maintain Inspect equipment on a regular basisbull Monitor operating conditions meters and gaugesbull Collect and test water and sewage samplesbull Record meter and gauge readings and operational databull Document and report test results to management and regulatory agenciesbull Operate equipment to purify and clarify water or to process or dispose of
sewage or industrial waste productsbull Clean and maintain equipment tanks filter beds and other work areasbull Follow US Environmental Protection Agency (EPA) and State regulationsbull Ensure safety standards are met
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
bullbullbull A treatment plant with a 2 MGD capacity injects chlorine at 40 mgL The chlorine residual is
measured at 159 mgL at a sampling point What is the chlorine demand between the plant and the sampling point
bull A 159 mgL bull B 241 mgL bull C 28 mgL bull D 40 mgL
bull GIVEN capacity = 2 MGD (not applicable to problem) bull chlorine dose = 40 mgL bull chlorine residual = 159 mgL bull FIND chlorine demand between the two points in mgL bull SOLUTION bull 105043110504311050431
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
bullbull Two water sources are used equally at a treatment plant Source A receives a 9 mgL dosage of alum
and Source B receives a 22 mgL dosage of alum How many pounds of alum are used in a week if the capacity of the plant is 36 MGD
bull A 270 lbsbull B 460 lbsbull C 1250 lbsbull D 3260 lbsbull GIVEN Source A dosage = 9 mgL bull Source B dosage = 22 mgL bull total plant flow = 36 MGD bull Source A flow = 18 MGD bull Source B flow = 18 MGD
bull assume purity = 100 = 100 bull FACTORS 1000000 gallons = 1 MG
bull 7 days = 1 week bull FIND pounds of alum used in one week
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
bull 482 Certified Distribution Operators
bull 215 Certified Water Treatment Operators
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
bull Approximately 312 Certified WWTP Operators in Hawaii
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Many other persons (non-operators) work in the WaterWastewater Industry
bull Plumbersbull Pipe-fittersbull Electriciansbull Equipment Operatorsbull Engineers managers administrative
finance transportation etc
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
State of Hawaii Certification Requirements for W and WW Operators
bull Department of Health ndash Safe Drinking Water Branch and Wastewater Branch
bull State Regulations - based on Federal (EPA) Safe Drinking Water Act and Clean Water Act and regulatory requirements
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
State of Hawaii Certification Requirements for W and WW Operators
bull Educational background (High School Degree or GRE required)
bull Work Experience (years) - Generally one year minimum to qualify for Level 1 (Operator in Training to start) Additional experience for higher levels
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
State of Hawaii Certification Requirements for Water Operators
bull Safe Drinking Water Branch bull Water Operator Board of Certificationbull Title 11 Ch 25 ndash Water Operator
Certification Requirementsbull httphealthhawaiigovsdwboperatorcertbull Questions ndash Call 808-586-4258
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
State of Hawaii Certification Requirements for WW Treatment Plant Operators bull Wastewater Branch ndashBoard of Certificationbull Title 11 Ch 61 ndash Mandatory
Certification of Wastewater Treatment Personnel
bull httpshealthhawaiigovwastewaterhomeboc
bull Questions ndash Call 808-586-4294
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Association of Boards of Certification (ABC) Testing Criteria and Test
bull 40 States use ABCbull Hawaii both Water and Wastewater based
on ABC ABC exams bull httpwwwabccertorgbull Need to know criteria bull ABC exams
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
ABC -wwwabccertorgabc_certification_programdefaultasp
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
ABC ndash Need to know Criteria- Example for Distribution Level I Certification
bull Distribution System components - 25bull Equipment Installation Operation and
Maintenance - 24bull Disinfection Monitoring Evaluation
Adjustment and Laboratory Analysis and Interpretation - 27
bull Security Safety Administrative Procedures and Public Interactions - 24
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
bull 1 Aid in the design of water distribution projects bull 2 Assess water production (eg water restrictions and demand) bull 3 Adjust the water production to meet the demand (eg start pumps adjust
flow valves) bull 4 Understand backflow prevention and control devices bull 5 Implement a cross-connection control program bull 6 Monitor water distribution system pressure bull 7 Determine water volume (eg tank main) bull 8 Determine water flow rate (eg mains pumps services) bull 9 Maintain an up-to-date map of the distribution system (eg GIS repairs
replacements) bull 10 Maintain distribution system components a Pumps and related
equipment (eg packing pumps starters and controls) b Mains and related equipment (eg hydrants and valves ) c Metering and related equipment (eg remote readers meter replacements) d Finished water storage and related equipment (eg tanks overflow pipe vents access hatches)
bull 11 Understand schematic diagram
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
How to become a Water or Wastewater Operator
bull Education bull In general at least HS Degree or GRE is
required bull College courses certificates degrees-
Around the Country many CC and Universities offer College level courses andor curricula specific to W WW Operations Somewhat limited in the State of Hawaii (Economy of Scale) Having college courses or degree can help with career (less time to qualify for higher levels of certification) as well as technical background
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
How to become a Water or Wastewater Operator
bull Work Experiencebull Both W and WW at least one year
working at a WTP or DS or WWTPrequired
bull Operator in Training (OIT) ndash allowed to work on Water System but must be under direct supervision of a Certified Water operator (WTPO or DSO)
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
WWW Training and Education in Hawaii ndash whatrsquos available
bull Community College or University level training in Hawaii bull U of H at Manoa ndash WRRC ndash State Wide
Wastewater Operator Training Center -ongoing
bull U of H ndash Maui ndash Basic Water and Wastewater Operator ndash last offered 3 or 4 years ago
bull OJT ndash County and Private Companies
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndashSWOC
bull Goal ndash Develop and provide WW specific Trainings for Wastewater Operators
bull Training Center offers up to 63 courses per yearbull One or two day courses bull Since 2016 Historically over 1000 participants annually
Counties State Federal privates CEUrsquos and Test preparation bull Courses offered on all 4 Islands
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
WRRC ndash WW Operator Training Schedule
bull2017- 18 Oahu Maui Kauai Hilo Kona
August 202AB 230
September 105 301 204
October 208 273
November 101 215 212A 209
December 206 252
January 103 202AB 202AB 207 101 302
February 102105 310 212B 103 303
March 116 201 105
April 117 214 216 312 307
May 201 260 217 206 215
June 216 278B 212A 315 256 250
July 214 202A 276
August
September 317 106 114 317
October 308
Annual Training CalendarThe calendar lists all training sessions scheduled to be presented during the coming fiscal year It is an advance planning informational document only The Training Center reserves the right to make any necessary changes in the training schedule
Hawaii Wastewater Operator Training Center Schedule
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
WRRC ndash WW Operator Training Schedule
bull Oahubull 011618-011718 103 - Plant Safety
010918-011018 202A - (Grade 1 amp 2) amp 202B (Grade 3 amp 4) - Certification Examination Refresher021418-021518 102 - Basic Electricity and Reading Electrical Diagrams022118-022218 105 - Wastewater Mathematics022818 310 - Activated Sludge Microbiology030718-03082018 201 - Activated Sludge Process Control (Intermediate)041118-041218 116 - Ultraviolet Disinfection051618-051718 201 - Activated Sludge Process Control (Intermediate) (Revised)053018-053118 260 SYSTEMS I INTRODUCTION TO HYDRAULIC SYSTEMS PRESSURE CONTROLS AND DIRECTIONAL AND FLOW CONTROLS060718 216 - BASIC WASTEWATER OPERATOR MATH I062018-062118 278B INDUSTRIAL HYDRAULIC TECHNOLOGY072418-072518 214 - WASTE TREATMENT PROCESSES COMMUNITY WASTEWATER SYSTEM PRE-TREATMENT AND CLARIFICATION (INTERMEDIATE)073118-080118 217 BASIC WASTEWATER OPERATOR MATH II090518-090618 206 PRESSURE MEASUREMENT AND FLUID FLOW MEASUREMENT091918-092018 317 FUNDAMENTALS OF BIOLOGY AND CHEMISTRY
bull
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
WRRC ndash SWOTC - Limitations
bull Only 1 or 2 day trainings ndash not a comprehensive complete basic operator training or advanced training
bull Limited dates times offered - especially on neighbor islands (only 6 or 7 1-2 day training sessions per year)
bull Unclear fundingfuture status
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
U of H Maui College Water and WW Operator Entry Level Course
bull Full Semester Curriculum - 90 Contact Hoursbull ldquoBasics of Water and WW Operatorsrdquo bull Non credit class but CEUrsquos bull Video conferences offered to other Islands
bull Math Science (chemistry biology physics) bull WTP Operationsbull WWTP Operations bull Water Distribution and WW Collection bull Safety Electrical Energy Management Sustainability
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
U of H Maui College Water and WW Operator Entry Level Course -Limitations
bull Was not sustainable ndash not enough studentsbull Last offered in 2016 no current plans to restart
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull OJT bull County BWSDWSrsquos ndash internal trainingsbull Private Companies ndash internal trainings
bull Technical Assistance Providers ndashbull RCAC
bull Occasional frac12 day to full day workshops in Hawaii bull One on one work with Operators ndash hands on TAbull Limited training available in Statebull Online ndash through California Program ndash short CEU training classes
bull HRWA bull Exam preparation classes ndash offered on different islands throughout yearbull Technical Classes (wwwhrwacom)bull One on one Hands on TA
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull AWWA and WEF ndash Online training classes (usually a cost)
bull EPAbull Many other Private for profits offer on line trainings bull HI AWWA Annual Conference bull HI AWWA ndash Quarterly Workshops
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Other Training Resources available to Operators (and potential Operators) in Hawaii
bull California State ndash Sacramento ndash W and WW Operator Training Manuals (available to order on line)
bull See also httpshealthhawaiigovwastewaterhomebocand httphealthhawaiigovsdwbfiles201906Approved-Courses-5-28-19pdf For lists of other DOH WW and W operator pre-approved CEU courses
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
bull Aging workforce
bull Shortages of higher level W and WW Operators in some geographic areas (Maui elsewhere)
bull Small systems challenges ndashbull Cost of operationsbull Training local person to be operator
bull Limited no post High School (College level) full courses available
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Some ideas on how to address Hawaii W and WW Operator Workforce Issues
bull Working Group HDOH Counties TA Providers (RCAC and HRWA) UniversitiesCommunity College Educators (Curricula) High School Educators (HS Curricula)
bullbull Reinvigorate Basic Water and Wastewater Operator Curricula
(U of H at Maui) ndash Statewide
bull Look to other StatesState Models (BayWork ndash SF Bay Area Consortium of Utilities ndash Goal is to ldquoImprove Operational Reliability of Bay Area W and WW Utilities via development and support of a High Performance Workforcerdquo
bull Other ideas
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Backgroundbull In May of 2008 the San Francisco Public Utilities Commission and the Santa Clara Valley
Water District co-sponsored a West Coast Water Utilities Workshop on Workforce Development Findings from this workshop contributed to a subsequent Water Research Foundation Project on potential benefits of regional collaboration findings of this project showed that the workforce reliability challenges of Bay Area water and wastewater utilities called for a regional response
bull The workforce development task force which contained representatives from the San Francisco Public Utilities Commission the Santa Clara Valley Water District East Bay Municipal Utility District and Union Sanitary District discovered that the workforce reliability challenges of Bay area water and wastewater utilities called for a regional response
bull Therefore BAYWORK was created in June 2009 BAYWORK is open to all Bay Area water and wastewater utilities and many have contributed to its research workshops and product development activities For example 45 water and wastewater utilities contributed to research jointly conducted with the California community college system in 2009 on present and future labor needs in mission-critical job categories
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull Charter
bull BAYWORKrsquos charter states that ldquothe operational reliability of water and wastewater utilities depends on having both sufficient staffing in mission-critical classifications and staff who are sufficiently prepared to do their workrdquo Thirty-three (33) signatory agencies collectively have agreed to establish the Bay Area WaterWastewater Workforce Development Collaborative (BAYWORK) and work collaboratively to achieve the following
bull Create a unified voice for Bay Area waterwastewater agencies in workforce development plans that affect the regionbull Develop and implement programs and strategies that support development of high-performance workforcesbull Develop and implement cost-effective programs that ensure sufficient numbers of qualified prepared staff to meet our
responsibilities to our customers our communities and the environmentbull Build relationships with partners and stakeholders (eg educational institutions the Department of Labor and workforce
development boards) to effectively implement workforce development programsbull Provide a forum and framework to discuss workforce development issues and hold workshops on pertinent topics andbull Document coordinate and communicate existing and planned programs and activities being implemented in the Bay Area
on workforce developmentbull The signatories welcome other waterwastewater agencies in the Bay Area to pa
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
BayWork ndash Bay Area Water and Wastewater Workforce Reliability
bull BAYWORK Forumbull An Online Discussion Forum has been developed to support communication related
to BAYWORK goals and initiatives The intent is to provide a venue for discussion in a closed invitation only setting to promote collaborative confidential information-sharing by utility staff on areas of shared interest
bull Would you like to participate in the discussion forum To begin utilization of this resource yoursquoll need to complete an application and agree to the DisclaimerTerms of Agreement by clicking on the following link Membership Application
bull Once these forms are submitted you will receive an invitation from the Forumbull Please contact the System Administrator if you have any questions
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Learn more about Operator Workforce ndashissues and solutions - at the HWWA conference session Oct 10 2019
bull Hawaii Water Works Association (HWWA) Annual Conference (Oct 9-11 2019) httpswwwhwwanet20190717registration-is-now-open
bull October 10 Morning Session - ldquoBuilding the Future Water Workforce in Hawaii Options for Hawaii to consider in building effective partnerships based on experience at other water utilities ndash Panel Discussion
bull ldquoChanging demographics and technological innovations are causing employers to look for new ways to attract and retain valuable employees These two key drivers are impacting water utilities as well as many utilities face high levels of retirements in the near future With increasing pressures to replace aging infrastructure balance affordable rates and address climate and weather changes we need a stable reliable and skilled workforce Without this our ability to fulfill our mission of providing clean safe reliable water service for current and future generations of customers is compromisedrdquo
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Andor contact me
bull Barry F Pollock PEbull RCAC | ENVIRONMENTAL PROGRAMSbull Rural Development Specialist - Engineer | Drinking water systemsbull (808) 798-0188 (RCAC - Hawaii cell )bull (510) 759-6984 (Personal cell )bull wwwrcacorg
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-
Mahalo
- State of Hawaii Water and Wastewater Operator Workforce - Training and Education Needs Requirements and Resources
- Rural Community Assistance Partnership Inc
- Slide Number 3
- RCACrsquos Core Services ndash Help Rural Communities achieve their goals and visions
- Slide Number 5
- Slide Number 6
- Agenda ndash W and WW Operator Workforce ndash Training and Education Issues
- Slide Number 8
- Slide Number 9
- Water and Wastewater Operators in Hawaii ndash What do they do
- Water and Wastewater Operators in Hawaii ndash Where do they do it
- Water and Wastewater Systems
- Public Water System Operators ndash What do they do
- Public Water Systems and WWTPs ndash what are the requirements for Certified Operators
- Wastewater Treatment Plant Operators ndash What do they do
- Water and Wastewater System Operators ndash What do they do (From Bureau of Labor Statistics ndash Occupational Outlook Handbook )
- Slide Number 17
- Slide Number 18
- Slide Number 19
- Slide Number 20
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 1 exam)
- Typical Question (and OTJ task) for WTP Operators from practice WTPO Level 3 exam)
- Water Operators in Hawaii ndash Who are they (how many Certified Operators in Hawaii)
- Wastewater Treatment Operators in Hawaii ndash How many Certified Operators in Hawaii
- Many other persons (non-operators) work in the WaterWastewater Industry
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for W and WW Operators
- State of Hawaii Certification Requirements for Water Operators
- State of Hawaii Certification Requirements for WW Treatment Plant Operators
- Association of Boards of Certification (ABC) Testing Criteria and Test
- ABC - wwwabccertorgabc_certification_programdefaultasp
- ABC ndash Need to know Criteria- Example for Distribution Level I Certification
- ABC ndash Need to know Criteria- Job Tasks ndash Dist System components
- How to become a Water or Wastewater Operator
- How to become a Water or Wastewater Operator
- WWW Training and Education in Hawaii ndash whatrsquos available
- WWW Training and Education in Hawaii - U of H at Manoa ndash WRRC ndash SWOC
- WRRC ndash WW Operator Training Schedule
- WRRC ndash WW Operator Training Schedule
- WRRC ndash SWOTC - Limitations
- U of H Maui College Water and WW Operator Entry Level Course
- U of H Maui College Water and WW Operator Entry Level Course - Limitations
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Other Training Resources available to Operators (and potential Operators) in Hawaii
- Issues facing Water and Wastewater Operator WorkforceSector in Hawaii
- Some ideas on how to address Hawaii W and WW Operator Workforce Issues
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- BayWork ndash Bay Area Water and Wastewater Workforce Reliability
- Learn more about Operator Workforce ndash issues and solutions - at the HWWA conference session Oct 10 2019
- Andor contact me
- Mahalo
-