strat plan pww presentation

2013-2015 Strategic Plan San Francisco Department of Public Works

DPW: Making progress

Goal 1 - Ensure Safe, Clean, and Green

Infrastructure and Public Rights-of-Way

1A: Enable the safe use of public spaces


Achieving our goals in Fiscal Year 2012-13


Preventive

maintenance: 333 (contractor)

Blocks paved: 434 (BSSR and contractor)

Achieving our goals in Fiscal Year 2012-13

Goal 1 - Ensure Safe, Clean, and Green Infrastructure and Public Rights-of-Way


Blocks Paved

Bureau of Street

and Sewer Repair

134

Contractor

300



Preventative maintenance

Old: slurry seal (took too long to dry)



Preventative maintenance

Old: slurry seal (took too long to dry)

New: micro-surfacing (dries fast)



Alternate sidewalk treatment

Less costly than concrete Makes use of recycled materials Less material sent to landfill Reusable panels Eases tree-root maintenance




Pour-in-place rubberized

sidewalk



Alternate sidewalk treatment - BSSR

Rubberized panels

piloting on Oakdale and 3rd streets




Fiberglass panels




Curb ramp lip project

Cement Shop is piloting on Market Street between Van Ness and Main




Sidewalk cutting

BSSR is developing contract for pilot project

Before After



Thank you

IDC BSSR Liz Lerma Jada Durden Ramon Kong Richard Lee Siew Chin Yeong Edmund Lee Ken Spielman Cynthia Chono

Soyeb Palya Iria Talbert Mike Haase Bernie Tse Cristina Olea Fernando Cisneros Paul Barradas Jason Hui Peg Divine

1B: Enhance the cleanliness of the City



Tablets: Moving inspections to the 21st century



In February our graffiti unit began using mobile tablets in the field to perform inspections



The tablet:

increases productivity and efficiency



The tablet:

increases productivity and efficiency expands the knowledge of inspectors in the field



The tablet:

increases productivity and efficiency expands the knowledge of inspectors in the field allows for easy communication between field workers and office staff

Thank you

The Entire Street Environmental Services and Urban Forestry Team David Allan Jon Beazor Kenny Bruce Marie Chavez Karl Dyson Maria Espina Mike Fincher Phil Galli Walter Ang Tim Hines Artie Kelly

Linda Lee-Robbins Peachy Mathias Norflis McCullough Alison Mickels Mario Montoya, Jr. Kingston Pang Tessa Jones Rafael Ramirez John Reily Paul Renzi Gretchen Rude Khaleed Shehadeh Tom Smith Larry Stringer Anna Wong

Jerad Weiner Eugenia Wong Aaron Wu Rodney Hampton Sandra Zuniga Joey Furuto Djaida Durden Ian Schneider



1C: Green the Citys infrastructure & DPWs business practices



Hardscape to softscape

Goal: 80,000 sq ft



Goal: 80,000 sq ft Current: 100,910 sq ft




2.1 football fields



Streetscape projects



Divert 100% of solid waste by 2020



Divert 100% of solid waste by 2020

REDUCE REUSE RECYCLE

COMPOST

3RC



Thank you

Ramon Kong John Kwong Tony Leung Mindy Linetzky Cristina Olea Steve Shih Carla Short Ken Spielman Larry Stringer John Thomas Meghan Tiernan Michael Matsuoka Jerad Weiner Nancy Wong

Paul Barradas Sue Black Maurice Chee Cynthia Chono Clinton Choy Fernando Cisneros John Dennis Iqbal Dhapa Mike Fernandez Frank Filice Lynn Fong Ananda Hirsch Sherman Hom Jason Hui

BSSR BBR BSM BDC IDC


1D: Enhance the attractiveness and utility of public rights-of-way



Utilizing the right-of-way

Coordinating construction

Mitigate the construction impacts that you

see all around the City



Utilizing the right-of-way

Mitigate the construction impacts that you

see all around the City

Minimizing inconvenience

to the public

Coordinating construction



Current projects

Cesar Chavez Boulevard

Balboa Avenue

Great Highway Folsom Street


Of the 31 projects, 17 projects are joined with one agency and 11 are joined with two or more agencies

Paving / Slurry Seal Streetscape

Folsom Street Balboa Avenue

28th Avenue Cesar Chavez Boulevard

Kirkham Street Folsom Street

Balboa Ave Great Highway

Bayshore Blvd & San Bruno Ave. Sewer/Water with Paving

24th Street Plymouth Avenue

Various Locations #16 9th Street Joint with SFWD

Various Loc. Slurry Contract #1 Western Addition/North Beach/ Marina Dist.

Various Loc. Slurry Contract #4 Mission Street

Divisadero St. & Franklin St. Mason, Bay, Powell Streets Joint

Guerrero St. & Market St. Fulton, Euclid, Vallejo, Laguna

20th Ave. and Lincoln Blvd. Sickles Street & Alemany Blvd

Pine, Sacramento, Stockton St. 17th Street and 18th Street

Alemany Street Clay Street - Arguello to Divisadero

Silver Avenue 16th/21st/24th/25th Ave & Cabrillo/California

Various locations Richmond

20th/Arkansas/Connecticut/ Mississippi/ Missouri/ Wisconsin


Proposed FY 12-13 DPW projects



Maintain safe, clean and clear path of travel at various job sites

envista



Activating the rights-of-way

Destinations



Activating the rights-of-way

Destinations

Parklets, tables & chairs,

landscaped areas



Thank You

Ajay Kumar

Carla Short

Dmitriy Lashkevich

Eddy Ching

Fernando Cisneros

Iqbal Dhapa

John Kwong

Lesley Wong

Lynn Fong

Melissa Dagdagan

Nancy Lynch

Nick Elsner

Nicky Woo

Richard Lee

Ramon Kong

Goal 2 Create and maintain beautiful, highly

functional and sustainable facilities

2A: Design, build and renovate facilities to meet and exceed intended uses

Goal 2 - Create and maintain beautiful, highly functional and sustainable facilities


Landscape architecture projects

completed or under construction: FY 2012-13

Pier 43 Bay Link Project

Brannan Street Wharf

Heron's Head Park

North Beach Library

Sunset Recreation Center

Alta Plaza

Jefferson Park

Palega Playground Renovation

Lafayette Park

Fulton Playground

St. Mary's Playground

McLaren Park Playground

Glen Canyon Park Improvements

Betty Ong Chinese Rec Center

Potrero Hill Community Garden

Retaining Wall Cayuga Playground

and Clubhouse Renovation

Marina Green Playground

Helen Diller Playground Parkside

Mountain Lake, Larsen Park

Cabrillo Playground and Clubhouse

Renovation

Phelan Bus Loop

Larsen Playground

Rossi Playground Restrooms

Alamo Square Restrooms

McCoppin Hub Plaza

Soma West Alleys

MTA Public Plaza at Phelan & Ocean

South of Market Alleys



Visitacion Valley Greenway Native Plan Garden



Pier 27 Cruise Ship Terminal Park



Parks and playgrounds

Mission Playground West Sunset Playground Lafayette Park



Buena Vista Path

Stairways and paths



Glen Canyon Park: saddle

area staircase

Stairways and paths



Architecture and engineering projects

Completed or under construction: FY 2012-13



Heron's Head Park

North Beach Library


Alta Plaza

Jefferson Park


Lafayette Park



Potrero Hill Community Garden

Retaining Wall Cayuga Playground and Clubhouse

Renovation


Phelan Bus Loop

Rossi Playground Restrooms

Alamo Square Restrooms

McCoppin Hub Plaza

Soma West Alleys

MTA Public Plaza at Phelan & Ocean

South of Market Alleys



Ortega Library

LEED Gold (certification pending)



Anza Library

LEED Gold



Merced Library

LEED Gold



Visitacion Valley Library

LEED Gold




LEED Silver (certification pending)



Bayview Library




Betty Ong Recreation Center

LEED Gold



San Francisco General Hospital Learning Center



Calaveras Valley Damn Intake Center



War Memorial Veterans Building




Construction management

More than 30 projects completed or under construction: FY 2012-13



Heron's Head Park

North Beach Library


Alta Plaza

Jefferson Park


Lafayette Park

Mission Pool

Fulton Playground

St. Mary's Playground

McLaren Park Playground

Hall of Justice Emergency Generator

Hall of Justice Fire Alarm Upgrade

Sunset Mental Health



Potrero Hill Community Garden Retaining

Wall Cayuga Playground and Clubhouse

Renovation 5th and Mission Garage

Maintenance States Street Restroom Marina

Green Playground Helen Diller Playground

Parkside

Mountain Lake, Larsen Park Restroom


Renovation

Calaveras Valley Intake Center



North Beach Branch Library

LEED Gold (under construction)



Parks

and playgrounds

Cayuga Playground Fulton Playground

Lafayette Park Cabrillo Playground



Pier 43 Link Park



Project management

Projects completed or under construction: FY 2012-13

SFPUC Headquarters

Moscone Center Expansion

Cruise Ship Terminal At Pier 27

Fire Stations 5 & 16

Fire Station 35 New Boat House

Fire Station 36 Renovation

War Memorial Veterans Building

San Francisco General Hospital

Hall Of Justice Replacement Jail

SFPD Forensic Services Relocation

Bayview Opera House Renovation

Ocme Facility 1 Newhall Street

Public Safety Building

Multiple Fire Station Improvements



San Francisco Public Utilities Commission Headquarters

LEED Platinum (certification pending)




LEED Gold



Pier 27 Cruise Ship Terminal




Public Safety Building




San Francisco General Hospital




Client satisfaction survey

Measurement goal:

Achieve 75% or higher rating from client satisfaction surveys

Department heads

Average 3.96 rating out of 5.0 (79%)




Measurement goal:


Project managers





Measurement goal:


BBR client

departments




DPW University

Measurement Goal: Achieve 75% or higher rating from client satisfaction surveys

BBR client department

March 11 launch April 10 first course offered with two

following later in the month

May two courses offered June two courses scheduled Six more courses are in development



DPW University


Four courses offered in FY 2012-13:

General Conditions & Contract Administration Change Orders Basic Scheduling, Delay Claims & Constructive

Acceleration How to Communicate Design Ideas Effectively

to Clients

To be Scheduled in June:

Constructability Review Training

Ethics in Construction Projects



DPW lessons learned sessions


BDC & IDC:

Hamilton Pool (Architecture/Landscape/Engineering) (three sessions)

Ortega Library (Architecture/Landscape/Engineering)

Landscape Department provided one lessons learned Site Tour for various projects

IDC provided seven lessons learned sessions for various paving & curb ramp projects

To be Scheduled:

Betty Ong Chinese Recreation Center (Architecture/Landscape)

All-staff report on Ortega Library



DPW lessons learned sessions


- George Santayana,

philosopher

Experience is simply the name we give our mistakes

What we have learned:

Provide partnering sessions at the

beginning of a project to promote team alignment

Constructability reviews both in-house and with outside consultants

Tight specifications with alignment to construction documents

Clear and organized CA/CM processes with close collaboration between CM Group and A/E Team

Those who cannot learn from history are doomed to repeat it

- Oscar Wilde,

playwright



Quality Control / Quality Assurance

Strategic goal:

Conduct at least two Quality Assurance audits per year for each discipline

QA audits completed

BDC- Architecture completed two

audits.

BDC-Landscape will have completed two audits before end of Fiscal Year 2012-13

IDC completed four audits

QC-QA goal Fiscal Year 2013-14:

Goal for Fiscal Year 2013-14 is not only

to complete QA audits but to implement checklists and ongoing interdisciplinary & constructability reviews for each project as a matter of course.



Good enough for government work

The work should be able to pass the most rigorous of standards

This phrase actually originated in World War II. When something was Good enough for Government work it meant it could pass the most rigorous of standards. And the standards were high at that time. It was a time made famous by the hard work provided to our allies and our soldiers, the very best ships, planes and weapons. Over the years this phrase has become more of an idiom and taken on an ironic meaning that is now the primary sense, referring to poorly executed work.



This is NOT what the phrase should mean:



It should mean this:



and this:


SF Public Utilities Commission Headquarters

2B: Provide services and maintain City facilities to ensure long-term sustainability



Bureau of Building Repair



Improve turnaround time of CMMS estimates and service orders

Reduced from 23 days to 16 days.

Improve CMMS client utilization 10% year after year

Met with 12 clients and client

usage increased from 80% to 87%

Support citywide facility sustainability through on active facility inspection program that includes maintenance

100%



Replaced 69 toilets and 17 urinals

City Hall fixture retrofit completed

Under budget

Ahead of schedule


5 to 7 gallons per flush (GPF)

Water efficiency

Toilets

Old New

1.25 gallons per flush (82% reduction)

Existing Toilets

5.0 + gallons per flush

1.25 + gallons per flush

New high-efficiency

toilets


Water efficiency

Toilets 82% water-use reduction


2 gallons per flush (GPF)

Water efficiency

Urinals

Old New

0.13 gallons per flush (GPF)

2 gallons per flush 0.13 gallons per flush

Water efficiency

Urinals


93% water-use reduction



San Francisco City Hall indoor water consumption


7 gallons per minute

Water efficiency

Faucets

City Hall restrooms use:

200 new faucets with

aerators will use:

0.5 gallons per minute


Water efficiency

Faucets 93% water-use reduction

2C: Establish DPW as the service provider of choice


2C: Establish DPW as the service provider of choice

Bureau of Building Repair increased projects that were within 10% of estimate from 25% to 55%

Improving the way we estimate our repair projects

0%

10%

20%

30%

40%

50%

60%

FY 2012 Q1 Q2 Q3 Q4

Actuals within 10% of estimate

Correctives

Projects

Goal 3 - Deliver world-class service

3A: Retain, develop and recruit a capable, motivated and diverse workforce

Goal 3 Deliver world-class service


Prevention: Good for the worker, good for DPW, good for the City

DPW injuries and preventable

motor vehicle accidents

Fiscal Year 2008-09

to Fiscal Year 2012-13

DPW workers' compensation

costs Fiscal Year 2008-09

to Fiscal Year 2012-13

Prevention: Good for the worker, good for DPW, good for the City



Making workplace safety a top priority

Training for new employees,

supervisors and front-line

employees

Recruitment of the most

highly skilled and diverse

workforce



Implementing a smart and effective return-to-work program

DPW health fair

Fitness facility planned

for Fiscal Year 2013-14



Education and prevention

Incorporating stretching

into the workday routine

Ergonomic assessments

and proper equipment



3B: Embrace organizational efficiency and innovation


DPWStat


Close monitoring of health status




FY10 Overall: 42%


Public graffiti

monthly response

Public graffiti

monthly response


FY10 Overall: 42%

FY11 Overall: 65%



FY10 Overall: 42%

FY11 Overall: 65%

FY12 Overall: 72%


Public graffiti

monthly response


FY10 Overall: 42%

FY11 Overall: 65%

FY12 Overall: 72%

FY13 Overall: 97%


Public graffiti

monthly response

October 2012: 567 projects in Enterprise

Project Management (EPM) 54% of active projects with

unknown phase


Projects dashboards



Projects dashboards

April 2013 (six months later):

767 projects in EPM (33% increase) 2% of active projects with unknown phase



DPWStat for Design + Construction

Change orders



Streetscape map



Curb ramp map


Enterprise Project Management

(EPM) System


Technology: Swifter response

Thank you

Alexandra Bidot Anne Jenkins Rachel Alonso Yan Chao Geoffrey Schneider Ken McCormick Shwe Hnin Wayne Chang Eddy Ching Simone Jacques Ananda Hirsch Carla Short Capital Planning Program



3C: Communicate effectively

Communications: Getting our message out


Training for new employees, supervisors and front-line employees


Social media messages

Our target by June 30: 720 Where we are today: 967

134% over target


Factsheets

More than 15 factsheets convey information about our programs and projects in an easily accessible and visually dynamic way




Press releases

Our target by June 30: 48 Where we are today: 48



Bullseye! 100% on target


plain speak

Use language that is clear, effective and accessible


BDC


Acronym should be a four letter word



BDC



IDC SSR


BDC



IDC SSR

BBR

WBE

CBD

LEED


BDC



IDC SSR

BBR

WBE

CBD

LEED

GSA


BDC



IDC SSR

BBR

WBE

CBD

LEED

GSA

BMS


BDC



IDC SSR

BBR

WBE

CBD

LEED

GSA

BMS

CAC


BDC



IDC SSR

BBR

WBE

CBD

LEED

GSA

BMS

CAC

CMMS


BDC



IDC SSR

BBR

WBE

CBD

LEED

GSA

BMS

CAC

CMMS

BLIP


BDC



IDC SSR

BBR

WBE

CBD

LEED

GSA

BMS

CAC

CMMS

BLIP

PCS


BDC



IDC SSR

BBR

WBE

CBD

LEED

GSA

BMS

CAC

CMMS

BLIP

PCS

BUF


BDC



IDC SSR

BBR

WBE

CBD

LEED

GSA

BMS

CAC

CMMS

BLIP

PCS

BUF ICS


BDC



IDC SSR

BBR

WBE

CBD

LEED

GSA

BMS

CAC

CMMS

BLIP

PCS

BUF ICS

DPW


Generate

positive press



Dont run

from the truth


Short and tweet

We control the message

Short and tweet

More opportunity to be edgy and fun

Short and tweet

Communicate from anywhere, anytime

Thank you

Greg Crump Mindy Linetzky Shih-Wei Lu Alex Murillo Dadisi Najib Julian Pham And the dozens of DPW employees in each bureau and division who respond to our requests for information



Goal 4 - Expand the San Francisco economy.

Lead in the creation of jobs for our residents

17-points jobs plan

4A: Provide training opportunities for San Francisco residents

Goal 4 - Expand the San Francisco economy. Lead in the creation of jobs for our residents


1. Pre-apprentice 3. Environmental service worker

4. Cement mason 5. Horticultural/

Gardener

6. Asphalt

Apprentice programs

2. Stationary engineer


Horticultural/Gardener apprentice program

Program began January 2012


4 of 10 gardener

apprentices now have full-time

employment at the SF Recreation and Park

Department


Cement mason apprentice program

4A: Provide training opportunities for San Francisco Residents

379 applications being reviewed

for 6 positions


arborist

carpenter

electrician


More apprentice programs coming soon to DPW

4B: Ensure San Francisco residents and businesses are employed on DPW contracts


4B: Ensure San Francisco residents and business are employed on DPW contracts

Bayview Library

Local Business Enterprise (LBE) target: 30%

LBE accomplished: 68%



Bayview Library

43 workers from District 10



Freddie Carter, Bayview Library contractor

"Oftentimes, local contractors only get to look through the fence at what's being built," Carter said. "This demonstrates that if given the opportunity to succeed, local contractors can."



151 LBE contracts =

$63 million to local companies

San Francisco General Hospital - $650 million

129 CityBuild hires



Jefferson Street and Great Highway streetscapes

Jefferson Street

LBE goal: 25%

Current: 39%

Great Highway

LBE goal: 25%

Current: 61%



Helping the

local

economy



$85,000

per year



$56,000



$688

per month


Buddy Rose

Concrete

Local Artisans Made in SF


Anna and Julian


Phoenix Day


Craftspeople since 1850

4C: Use DPW resources to improve blighted areas and spur economic growth


Enhance Central Market



Enhance Central Market

62 out of 118

curb lips complete



Community Corridors Partnership Program

38 new blocks this year

Total: 564 blocks



New home for DPW workers?

2,150 employees

4 different locations



New home for DPW workers?


Got

questions?

2013-2015 Strategic Plan San Francisco Department of Public Works

Join us for refreshments next door

strat plan pww presentation

Documents

green infrastructure

city goal

inspections goal

dry goal

main goal

streets goal

progress goal

century goal