strategic foresight session the art & science of looking ...€¦ · lms/cms activity expanding...
TRANSCRIPT
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Strategic Foresight Session
The Art & Science of
Looking at the Future
Garry GoldenForward Elements
March 27, 2019
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Hindsight InsightForesight … the ability to anticipate and lead change
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Foresight = Front end of Innovation & Strategy
Era-based Analysis of Change Incremental Innovation
within an Era
Transformational Innovation across a New Eras
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Performance over TimeS-Curve Shape of ‘Major’ & ‘Minor’ Eras
?
Slow Change‘Emerging’
Rapid Change
‘Accelerating’
Plateau of Change
‘Mainstreaming + Diminishing Returns’
Disruptions lead to Next Era!!!
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Eras of Mobility
Human / Animals
Cars
Boats
Planes Rockets
What is next?
❑ Electric Vehicles (Battery + Fuel cell)
❑ Assistive + Autonomous
❑ Low-Volume Production
❑ Sub-orbital Space
Rail
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2004
Tapping Your Inner Futurist: Monitoring Signals of Change
2007 2010 20152022
2035
2045
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Eras of Engineering & Manufacturing
Clay Stone Wood
Plastics
Copper Bronze Iron-Steel
Silicon
What is next?
•Carbon-based Nanoscale Materials
•Biomaterials / 4D Printing
•Additive (3D) Printing
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Eras of
Media/Communication
One-to-One
Many to Many
Broadcast
What is next?
❑ Internet of Things (IoT)
❑ Intelligent Assistants
One to Many
Social
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Transportation / Mobility❑ ‘Electric’ (H2 FCs = EVs)
(Role of Clean Fuels)
❑ Autonomous Fleets
❑ Portable Places
SURUS Platform Silent Utility Rover Universal Superstructure(Battery + Hydrogen Fuel Cell ‘Electric’ Vehicle)
MOTION SLIDE
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Energy Infrastructure❑ Sector Coupling (Gas + Grid + Mobility)
❑ Distributed Energy Resources (DERs)Solar, Battery, H2, Fuel Cells
❑ Fuel Cells
MicroCHP; Portable Power
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How will societies navigate S-curve transitions for…?
Transportation/MobilityConvergence – Evs, AVs, TNCs; Empowered Cities
Healthcare / Wellness Population Health; Outcomes-based Care; Genomics
Agriculture / Farming / FoodPrecision Ag; Automation; Urban; Bio-; Small scale farmer
Retail Online; Hybrid Brick+Mortar; Localization
Education / LearningLife stage to Lifelong; AI / Augmented
Media / CommunicationAuthentication/Verification; AI; IoT; Agents/Assistants
Energy Gas + Grid Convergence; Decentralized Resources (DERs)
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WorksheetEra-based Analysis
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Applying Foresight
❑Work with colleagues in generating PoV on era-based transitions for next decade
❑Surface three (3) assumptions that might be discarded across the S-curve era transition
❑Identify three (3) hunting groundopportunities for future success or organizational impact
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Era-based Analysis
Related Frameworks
Foresight = Second & Third Horizon
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16
Era-based Analysis: Related Frameworks
Experience Curve
Gartner Hype Cycle
Crossing the Chasm
Low-end Disruption
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Thinking Like a Futurist?
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Slide Sequence Removed
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Foresight 101: Cone of PlausibilityMultiple Outcomes, Multiple Time Horizons
Expected future
Past PresentPlan A
Scenario B
Scenario C
Scenario D
Scenario E
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Every day I make an effort to move toward what I do not understand.
- Cellist, Yo-Yo Ma
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William Ogburn (1930s)
Social Change (Society + Technology)
Herman Kahn (‘50/60s)RAND / Hudson Institute
Scenario-based Decisions
(’80-Present) Rise of Strategy Industry
Club of Rome / Limits to Growth (70s)
Systems-based Simulations
History and Evolution of Foresight
2010s + Beyond
Era of Integration, Inclusivity & Intervention
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Bringing Foresight In-House
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Expanding Leadership Capabilities& Leveraging Early Stage Influence
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Organizations with Futurists or Foresight Practices
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❑ Visioning & Backcasting ❑ Planning, Goal Setting & Roadmapping❑ Transformation Management
❑ Forecasts(Trend Extrapolation)
❑ Scenarios (Alternative Assumptions)
❑ Horizon Scanning ❑ Emerging Issues Analysis❑ Indicator Analysis
(Leading vs Lagging)
Investigate Imagine Inspire
Fundamental Stages + Activities of Foresight
Wendy Schultz/Garry Golden
Identifying & Monitoring Change
Exploring Implications Communicating the Need for Change
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Trends(Continuities)
Choices(Discontinuities)
Events(Discontinuities)
Plausible Future
Possible Futures
Preferred Future
Forecasts
Scenarios
Visions
Foresight 101: Mechanisms of Change
Popularized by Peter Bishop
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Framework: Four Futures Thinking
Disciplined Constrained
Decline Collapse
Transformed Continued
Growth
?
Popularized by Jim Dator
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Your Task: Develop an Ability to Tell Stories of Our Four Futures
Disciplined Constrained
Decline Collapse
Transformed Continued
Growth
? ? ? ?
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Questions on Foresight?
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Changes Ahead
Crypto + BlockchainTrusted Transactions & Programmable Assets
Experience GraphConnected Data
& Graph Analytics
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2020 - 2030
How might data-driven change reshape your organization?
What might be the most valuable type of data in 2030?
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In the News
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Stanford Business School is piloting a program with Experience.ai to capture experience data from learning, project performance and decision processes within case study groups. Stanford’s vision is for every student to retain rights to experience data and build a critical personal digital asset for the future.
True False
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Context of the Creepy Line
Inevitability of Dealing with the Creepy vs Compelling Line in..
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Why Software is Eating the World…
Design for Behavior Change AI
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Really Funny ‘Dog’ Slide Sequence Removed
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Anticipating Future of Personal Data & Connected Devices Outcomes-based Value Creation Depends on…
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Social Data
Health Data
Learning & Doing
Experience Data Device + Infrastructure
“I did this…”
Emergence of Data & Outcomes-driven World
Data isn’t truth, but language.
It can help us decide or express the truth, but data never is the truth. - Deanna Day
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Activity Streams <Actor, Verb, Object>
“I did this”
Signal of Change from the Learning & Development (L&D) Community
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Course Real World
3 hours
300 hours
“I did this…”Statements
Seamless Integration intoManager & Team Tools
Assumption for 2020s: Experience Data Leaps from L&D into Everyday Life
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“I did this…”Statements
❑ Sarah read an article on blockchain for automating compliance ❑ Sarah opened an Evernote folder on blockchain solutions ❑ Sarah watched a Youtube video introducing the Ethereum blockchain ❑ Sarah searched for Ethereum Meetups in NYC❑ Sarah attended the Crypto Compliance conference in NYC ❑ Sarah created a List of ‘Ethereum Developers’ (People) on Twitter❑ Sarah interviewed the Head of Blockchain Solutions at JPMorgan❑ Sarah mentored with Joe Lubin co-Founder of Consensys ❑ Sarah completed a course on Ethereum’s Solidity programming language ❑ Sarah demonstrated her pilot Ethereum application at a NYC Meetup ❑ Sarah taught a Coursera MOOC on Ethereum for KYC / AML❑ Sarah was hired as Lead Developer of Blockchain Compliance Solutions at Fidelity
Scenario: Talent Embraces Experience Capture Analytics
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Jefferson Institute supported the VIKING 18 exercise organizers' delivery of Advanced Distributed Learning (ADL) capabilities into a large scale, multinational collective training event.
VIKING 18 is a 10-day civil-military exercise, held April 2018 in Sweden, and involving more than 2,500 trainees from 50 countries.
xAPI is a system specification that lets learning technologies better record, aggregate, and analyze learning performance data, particularly across diverse learning experiences
“You can’t manage what you don’t measure.”
Military: Measuring Performance During Training
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Enterprise L&D: Early Adopters Preparing to Scale
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Outcome: Seeing What People Need vs They Tell You They Need
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Case Study: Caterpillar
Understanding LMS/CMS Activity
Expanding Video-based Analytics
When trying to help someone learn, the team considers these three vital
questions:
1.Where does the learner want to go?
2.What does the learner know?
3.How can we develop the individual?
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“I did this…”
Signal: Virtual Reality + ExperienceAPI
+
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Scenario: Computer Vision + ExperienceAPI
Computer Vision in the Field
+
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Scenario for 2020s: Early Adopters Embrace Experience Analytics
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“I did this…”StatementsAssumption to Explore
By 2025, Experience Data Will Become Our Most Valuable Digital Asset How do we approach regulations?
How do we avoid the creepy line?
How do we make sense of it?
If we capture experience data…
and Controversial
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Building a Connected Data Foundation for Innovation
Tables = Past Graph Thinking = Future
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Graph Database = Understanding Relationships + Connections
Adam Edwards
Actors Meetup
Chantel Johnson
Toronto
Theatre
Music Review
Liked
Node
Relationship
Liked
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Graph Solutions for Understanding the Journey vs Outcomes
Mirrors the Real World to Reveal Influencer Profiles, Decision Pathways and Recommendations
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Scenario 2020s: ‘Graphs’ Eat the World + Experience Data Becomes Our Most Valuable Dataset
Era of Experience Graph
Era of Social Graph
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Neptune Graph DB
Mainstreaming Solutions for IT Teams
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Enterprise Knowledge Graphs – Connecting Silos
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End Game = Connecting Knowledge Graphs & Experience Graphs
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How might an Graph Analytics be applied…
❑ Automation & AI Preparing Operational Data for Machine Readable Age
❑ AI Driving Performance SupportContext-based Training, Moving to Model of Performance Support
❑ Knowledge Graphs Organizational Capabilities; Protocols & Procedures
❑ Risk Management Graphs Integration of Data Silos; Threat Detection/Assessment; Security Controls
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Learning Curve
Graph Analytics Experience Analytics Learning Record Stores
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Organizational Opportunities & Challenges in an Era of Experience Data-led Changes?
+ Graph Analytics
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Blockchain, Smart Contracts & Tokenization
Rethinking Societies + Organizational Dynamics via Trusted Transactions and Programmable Assets
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By 2025, 10% of Global GDP will be orchestrated by blockchain applications.
The Hype and Enthusiam…
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Remember, It Was Hard to Explain the Internet in 1994
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Internet of Trusted Transactions
(+ Programmable Assets)
Internet of Files
Internet of Social Networks
Evolution of the Web
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In Records (& Smart Contracts) We Trust
T = 0
Ledger of Keys &Asset Transactions
Smart Contracts for Business Process Automation!
Network Consensus on who did what…
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Development Platforms for Applications
Public Private
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iTunes without iTunes Smart Contracts
disperse payments
Uber without Uber Distributed Ridesharing
Decentralized exchanges to disrupt* the third-party while opening up service stack for new value driven services. *Low fees may still apply.
ebay w/o ebay Distributed
Marketplace
Peer to Peer Energy Trading
Peer to Peer Transaction Marketplaces
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Real Estate Asset Tokenization: Unlocking Access
Tokenizing property will allow real estate assets to be uniquely identified via a digital record that contains information regarding occupancy, physical characteristics, legal status, historical performance, and financial position.
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Supply Chain Coordination, Transparency & Settlement
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Signals in Healthcare: Clinical Trials (Compliance)
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Blockchain: Legal (Contract) Agreements Framework
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Blockchain: Digital Infrastructure as Service
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Unlocking Ability for Data Scientists to Deliver Insights
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Future: Crypto Currencies Tied to Behavior Change
Crypto Currencies + Smart Contracts Automate Incentives for Adherence
Incentivized Patients…
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When might your organizations embrace crypto hardware solutions?
Tipping Points? Keep an Eye on Hardware Solutions
Samsung Unveils Cryptocurrency Wallet, DApps for Galaxy S10 Phone
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Blockchain, Smart Contracts & Tokenization
Society-level Implications: 2020 -2035
❑ Accelerating the Disintermediation of Financial Institutions (OECD vs Emerging Economies)
❑ Drive operational efficiencies and integration❑ Elevate ‘peer to peer’ culture ❑ Media – Verification & Authentication layer
(Countering a world of ‘deep fakes’)❑ Unknown Unknowns
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Assumption to Explore (even if it confusing!)
By 2024 military and government organizations will begin to use blockchain infrastructure for decentralized applications (DApps) and smart contracts to:
❑ Reduce operation costs❑ Drive collaboration and operational integration❑ Transform stakeholder experiences (Incentive Behavior Change)❑ Confront cybersecurity issues❑ Integrate into peer-to-peer community marketplaces and data exchanges
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Next Steps
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Re
adin
ess
Urgency
Not Urgent Urgent –Critical
Not Ready
Ready
SomewhatReady
Important
Take a Pulse Check on Emerging Trends vs Organizational Appetite
Theme #1
Theme #2
Theme #3
Theme #4
Top Trends/Themes1)2)3) 4) 5)
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Launch Conversation on Who do we want to be…?
“I” Shaped PersonSuccess via Specialization
“T” Shaped PersonSuccess via Integration
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What do we want to be as T-Shaped Individuals?
“T” ShapedProfessional Community
Also Trained in ….?
Psychology Data Science Crypto / Blockchain Restorative Practice _________________________________
Ethics Behavior Science Cyber Security Aging Systems ThinkingExperience Design Service Design
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In Five Years…
In five years
… what is a function, department or role that does not exist today but will deliver our most innovative solution?
… which non-traditional organization becomes our most valued partner?
Generate weekly questions that spur conversations about the future of your organization.
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What is the biggest risk we should take over the next five years to align our organizations to this emerging world?