strategy formulation and implemetation

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    Chapter 8Chapter 8

    Strategy Formulation andStrategy Formulation and

    ImplementationImplementation

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    Thinking StrategicallyT

    hinking Strategicallyuu To help managers answer questions suchTo help managers answer questions such

    as:as:

    ** Where is the organization now?Where is the organization now?** Where does the organization want to be?Where does the organization want to be?

    ** What changes are among competitors?What changes are among competitors?

    ** What courses of action will help us achieveWhat courses of action will help us achieveour goals?our goals?

    uu Answers define an overall direction forAnswers define an overall direction for

    the organization's grand strategy.the organization's grand strategy.

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    Grand Strategy

    Grand Strategy

    General plan of action to achieve longGeneral plan of action to achieve long--

    term objectivesterm objectives

    1. Growth1. Growth

    2. Stability2. Stability

    3. Retrenchment.3. Retrenchment.

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    Growth

    Growth

    Can be promoted internally by investingCan be promoted internally by investing

    in expansion or externally by acquiringin expansion or externally by acquiring

    additional business divisions.additional business divisions.

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    StabilityStabilityRemain same size or grow steadily andRemain same size or grow steadily and

    in a controlled fashion.in a controlled fashion.

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    Retrenchment

    Retrenchment

    Forced decline by either shrinkingForced decline by either shrinking

    current business units or selling off orcurrent business units or selling off or

    liquidating entire businesses.liquidating entire businesses.

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    Global Strategy

    Global Strategy

    uu GlobalizationGlobalization: product design and: product design and

    advertising strategies are standardizedadvertising strategies are standardized

    around the worldaround the world

    uu MultidomesticMultidomestic: adapt product and: adapt product and

    promotion for each countrypromotion for each country

    uu TransnationalTransnational: combine global: combine global

    coordination with flexibility to meetcoordination with flexibility to meet

    specific needs in various countries.specific needs in various countries.

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    Purpose of Strategy

    Purpose of Strategy

    uu CORE COMPETENCE: something theCORE COMPETENCE: something the

    organization does especially well inorganization does especially well in

    comparison to its competitorscomparison to its competitors

    ** Superior research and developmentSuperior research and development

    ** Mastery of a technologyMastery of a technology

    ** Superior customer service.Superior customer service.

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    Purpose of Strategy

    Purpose of Strategy

    SYNERGY: when organizational partsSYNERGY: when organizational parts

    interact to produce a joint effect that isinteract to produce a joint effect that is

    greater than the sum of its parts actinggreater than the sum of its parts acting

    alone.alone.

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    Purpose of Strategy

    Purpose of Strategy

    Value Creation = use core competenceValue Creation = use core competence

    and synergy to provide increasedand synergy to provide increased

    benefits received with lower costs paid.benefits received with lower costs paid.

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    Levels of StrategyL

    evels of Strategyuu CorporateCorporate

    uu BusinessBusiness

    uu Functional.Functional.

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    CorporateCorporate--Level StrategyLevel Strategy

    ("What business are we in?")("What business are we in?")uu Acquisition of new businessesAcquisition of new businesses

    uu Additions or divestment of business units,Additions or divestment of business units,

    plants, or product linesplants, or product lines

    uu Joint ventures with other companies inJoint ventures with other companies in

    new areas.new areas.

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    BusinessBusiness--Level StrategyLevel Strategy

    ("How do we compete?")("How do we compete?")uu AdvertisingAdvertising

    uu Direction and extent of R&DDirection and extent of R&D

    uu Product changesProduct changes

    uu New product developmentNew product development

    uu

    Equipment and facilitiesEquipment and facilitiesuu Expansion or contraction of productExpansion or contraction of product

    lines.lines.

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    FunctionFunction--Level StrategyLevel Strategy

    ("How do we su

    pport("How do we su

    pportbusinessbusiness--level strategy?")level strategy?")

    uu ProductionProduction

    uu DistributionDistribution

    uu Finance.Finance.

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    StrategyF

    ormu

    lationStrategyF

    ormu

    lationuu Development of the firm's goals and aDevelopment of the firm's goals and a

    specific strategic planspecific strategic plan

    uu Assessing the external environment andAssessing the external environment and

    the internal problemsthe internal problems

    uu Integrating the results into goals andIntegrating the results into goals and

    strategy.strategy.

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    Strategy ImplementationStrategy ImplementationThe accomplishment of the strategic plan.The accomplishment of the strategic plan.

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    The Strategic ManagementThe Strategic Management

    ProcessProcess

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    Evaluate

    Current:

    Mission

    Goals

    Strategies

    Scan External

    Environment

    Identify

    Strategic

    Factors:

    Opportunities

    Threats

    Identify

    Strategic

    Factors:

    Strengths

    Weaknesses

    Scan Internal

    Environment

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    Situ

    ation Analysis: SWOT

    Situ

    ation Analysis: SWOT

    uu Strengths (Internal)Strengths (Internal)

    uu Weaknesses (Internal)Weaknesses (Internal)

    uu Opportunities (External)Opportunities (External)

    uu Threats (External)Threats (External)

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    Evaluate

    Current:

    Mission

    Goals

    Strategies

    Scan External

    Environment

    Define New:Mission

    Goals

    Identify

    Strategic

    Factors:

    Opportunities

    Threats

    Identify

    Strategic

    Factors:

    Strengths

    Weaknesses

    Scan Internal

    Environment

    FormulateStrategy:

    Corporate

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    Formulating CorporateFormulating Corporate--Level StrategyLevel Strategy

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    Portfolio StrategyP

    ortfolio StrategyThe organizational mix of SBUs andThe organizational mix of SBUs and

    product lines to provide synergy and aproduct lines to provide synergy and a

    competitive advantage.competitive advantage.

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    The BCG matrix evaluatesThe BCG matrix evaluates

    SBU

    s along twoSBU

    s along twodimensions:dimensions:

    uu Business growth rate how rapidly theBusiness growth rate how rapidly the

    entire industry is growingentire industry is growing

    uu Market share defines if an SBU has aMarket share defines if an SBU has a

    larger or smaller market share thanlarger or smaller market share than

    competitorscompetitorsuu Provides four categories to judge SBUs.Provides four categories to judge SBUs.

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    Star

    Cash

    Cow Dog

    Problem

    Child

    High

    High

    Low

    Low

    BusinessBusiness

    GrowthGrowth

    RateRate

    MarketShareMarketShare

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    Evaluate

    Current:

    Mission

    Goals

    Strategies

    Scan External

    Environment

    Define New:Mission

    Goals

    Identify

    Strategic

    Factors:

    Opportunities

    Threats

    Identify

    Strategic

    Factors:

    Strengths

    Weaknesses

    Scan Internal

    Environment

    Formulate

    Strategy:

    Corporate

    Business

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    Formulating BusinessFormulating Business--LevelLevel

    StrategyStrategy

    Porter's Competitive ForcesPorter's Competitive Forces

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    Potential New

    Entrants

    Threat ofThreat of

    newnewentrantsentrants

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    Potential New

    Entrants

    BuyersBargainingBargaining

    power ofpower of

    buyersbuyers

    Threat ofThreat of

    newnewentrantsentrants

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    29Suppliers

    Potential New

    Entrants

    Buyers

    BargainingBargainingpower ofpower of

    supplierssuppliers

    BargainingBargaining

    power ofpower of

    buyersbuyers

    Threat ofThreat of

    newnewentrantsentrants

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    Substitute

    Products

    fromOther

    Industries

    Suppliers

    Potential New

    Entrants

    BuyersThreat ofThreat ofsubstitutesubstitute

    productsproducts

    BargainingBargainingpower ofpower of

    supplierssuppliers

    BargainingBargaining

    power ofpower of

    buyersbuyers

    Threat ofThreat of

    newnewentrantsentrants

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    Substitute

    Products

    fromOther

    Industries

    Suppliers

    Potential New

    Entrants

    Buyers

    The Firms

    Rivalry versusIndustry

    Competition

    Threat ofThreat ofsubstitutesubstitute

    productsproducts

    BargainingBargainingpower ofpower of

    supplierssuppliers

    BargainingBargaining

    power ofpower of

    buyersbuyers

    Threat ofThreat of

    newnewentrantsentrants

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    Porter's CompetitivePorter's Competitive

    StrategiesStrategiesuu DifferentiationDifferentiation

    uu Cost LeadershipCost Leadership

    uu Focus.Focus.

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    Prod

    uctL

    ife CycleP

    rodu

    ctL

    ife Cycle1. Introduction1. Introduction

    2. Growth2. Growth

    3.Maturity3.Maturity

    4. Decline.4. Decline.

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    Evaluate

    Current:

    Mission

    Goals

    Strategies

    Scan External

    Environment

    Define New:Mission

    Goals

    Identify

    Strategic

    Factors:

    OpportunitiesThreats

    Identify

    Strategic

    Factors:

    Strengths

    Weaknesses

    Scan Internal

    Environment

    Formulate

    Strategy:Corporate

    Business

    Functional

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    Formulating FunctionalFormulating Functional--

    Level StrategyLevel Strategy

    Action plans adopted by majorAction plans adopted by major

    departments to support thedepartments to support thebusinessbusiness--level strategy to achievelevel strategy to achieve

    the organization's strategic goals.the organization's strategic goals.

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    Putting Strategy Into Action

    Putting Strategy Into Action

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    Evaluate

    Current:

    Mission

    Goals

    Strategies

    Scan External

    Environment

    Define New:Mission

    Goals

    Identify

    Strategic

    Factors:

    OpportunitiesThreats

    Identify

    Strategic

    Factors:

    Strengths

    Weaknesses

    Scan Internal

    Environment

    Formulate

    Strategy:Corporate

    Business

    Functional

    Implement

    Strategy via

    Changes in:

    Leadership

    Culture

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    LeadershipL

    eadershipThe ability to influence employees toThe ability to influence employees to

    support strategy implementation.support strategy implementation.

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    Stru

    ctu

    ral DesignStru

    ctu

    ral Designuu Managers' responsibilities and authorityManagers' responsibilities and authority

    uu Consolidation of facilities, departments,Consolidation of facilities, departments,

    and divisionsand divisions

    uu Task designTask design

    uu Production technology.Production technology.

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    Evaluate

    Current:

    Mission

    Goals

    Strategies

    Scan External

    Environment

    Define New:Mission

    Goals

    Identify

    Strategic

    Factors:

    OpportunitiesThreats

    Identify

    Strategic

    Factors:

    Strengths

    Weaknesses

    Scan Internal

    Environment

    Formulate

    Strategy:Corporate

    Business

    Functional

    Implement

    Strategy via

    Changes in:

    Leadership

    Culture

    Human

    Resources

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    Hu

    manR

    esou

    rcesHu

    manR

    esou

    rcesuu RecruitmentRecruitment

    uu SelectionSelection

    uu TrainingTraining

    uu TransfersTransfers

    uu PromotionsPromotions

    uu Layoff or separation.Layoff or separation.

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    Evaluate

    Current:

    Mission

    Goals

    Strategies

    Scan External

    Environment

    Define New:Mission

    Goals

    Identify

    Strategic

    Factors:

    OpportunitiesThreats

    Identify

    Strategic

    Factors:

    Strengths

    Weaknesses

    Scan Internal

    Environment

    Formulate

    Strategy:Corporate

    Business

    Functional

    Implement

    Strategy via

    Changes in:

    Leadership

    CultureHuman

    Resources

    Information

    and Control

    Systems

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    Information and ControlInformation and Control

    SystemsSystemsuu Reward systemsReward systems

    uu Pay incentivesPay incentives

    uu BudgetsBudgets

    uu Information systemsInformation systems

    uu Rules, policies, and procedures.Rules, policies, and procedures.

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    Evaluate

    Current:Mission

    Goals

    Strategies

    Scan External

    Environment

    Define New:Mission

    Goals

    Identify

    Strategic

    Factors:

    OpportunitiesThreats

    Identify

    Strategic

    Factors:

    Strengths

    Weaknesses

    Scan Internal

    Environment

    Formulate

    Strategy:Corporate

    Business

    Functional

    Implement

    Strategy via

    Changes in:

    Leadership

    CultureHuman

    Resources

    Information

    and Control

    Systems

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    Implementing GlobalImplementing Global

    StrategiesStrategiesuu Flexibility and communication areFlexibility and communication are

    mandatory skills in the internationalmandatory skills in the international

    arenaarena

    uu Structural design must merge withStructural design must merge with

    foreign cultures and link operationsforeign cultures and link operations

    uu Information and control systems must fitInformation and control systems must fitthe needs and incentives within localthe needs and incentives within local

    culturescultures

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    Implementing GlobalImplementing Global

    StrategiesStrategiesuu Human resource management faceHuman resource management face

    problems not confronted in Northproblems not confronted in North

    America such as:America such as:

    uu Labor lawsLabor laws

    uu Guaranteed jobsGuaranteed jobs

    uu Cultural traditions of keepingCultural traditions of keeping

    unproductive on the job.unproductive on the job.