strategy formulation session 4 2009

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  • 8/2/2019 Strategy Formulation Session 4 2009

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    The Strategy Design ProcessStrategic Analysis Strategic Choice

    Strategy Implementation

    and Evaluation

    Evaluate

    The Current

    Situation

    Evaluate the

    Strategies

    Results

    Implement the

    Strategy

    Craft Changes

    in Structure

    and Processes

    Develop Action

    Plans, Programs,

    and Processes

    Analyze Resources and

    Internal Capabilities

    Identify

    Sustainable

    Competitive

    Advantage

    Craft and

    Communicate

    Vision and Mission

    Evaluate and

    Select Strategy

    Establish the Basis

    for Sustainable

    Competitive Advantage

    Generate Feasible

    Alternative

    Strategies

    Create

    Sustainable

    Competitive

    Advantage

    Feedback and Rethinking

    Select

    Sustainable

    Competitive

    Advantage

    Develop a StrategicControl System

    Understand and Critique

    Current Strategy

    Analyze Industry and

    External Environment

    Understand

    Industry Context

    and Competition

    Develop Strategic Goals

    and Specific Long

    Term Objectives

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    Situation Analysis

    1. Industrys dominant economic traits2. Nature of competition & strength of

    competitive forces3. Drivers of industry change4. Competitive position of rivals5. Strategic moves of rivals6. Key success factors7. Conclusions about industry attractiveness

    Assess Industry & Competitive Conditions

    1. Assessment of companys present strategy2. Resource strengths and weaknesses,

    market opportunities, and external threats3. Companys costs compared to rivals4. Strength of companys competitive position5. Strategic issues that need to be addressed

    Assess Company Situation

    IdentifyStrategicOptionsfor the

    Company

    Selectthe BestStrategyfor the

    Company

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    A strategic group is a group of firms in an industryfollowing the same or similar strategy.

    Identifying strategic groups: Identify principal strategic variables thatdistinguish firms.

    Position each firm in relation to thesevariables. Identify clusters.

    Question 4: Which Companies are inStrongest / Weakest Positions?

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    Strategic Groups Within the WorldPetroleum Industry

    Geographical Scope

    0 10 20 30 40 50 60 70 80

    VerticalBalanc

    e

    0

    0.5

    1.0

    1.5

    2.0

    INTERNATIONALDOWNSTREAMOIL COMPANIES

    PRODUCTIONCOMPANIES

    INTEGRATED INTERNATIONALMAJORS

    NATIONALLY-FOCUSEDDOWNSTREAM COMPANIES

    INTEGRATED DOMESTICOIL COMPANIES

    Neste Petrofina

    ChevronShell

    TotalMobil

    Exxon

    Statoil

    PDVSAKuwait

    Unocal Arco

    Petrobras ENI

    Repsol

    NipponSun

    BP

    Texaco

    Elf

    Phillips

    Amoco

    Indian Oil

    Elf

    ENI

    DIVERSIFIEDMAJORS

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    How to Start a Revolution

    Re-conceive your product or service Radically improve the value equation Separate form and function Achieve joy of use

    Re-define the market space Push the bounds of universality Strive for individuality

    Increase accessibility to your products

    Re-draw industry boundaries Rescale the industry Compress the supply chain Drive convergence between industries

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    What is a competitive advantage?

    How do you know if you have one (or not)?

    How can you create one?

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    Sources of Competitive Advantage

    COSTADVANTAGE

    DIFFERENTIATIONADVANTAGE

    COMPETITIVEADVANTAGE

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    The Porter Value Chain

    FIRM INFRASTRUCTURE

    HUMAN RESOURCE MANAGEMENT

    TECHNOLOGY DEVELOPMENT

    PROCUREMENT

    INBOUND OPERATIONS OUTBOUND MARKETING SERVICE

    LOGISTICS LOGISTICS & SALES

    PRIMARY ACTIVITIES

    SUPPORTACTIVITIES

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    Using the Value Chain to IdentifyDifferentiation Potential on the Supply Side

    FIRM INFRASTRUCTURE

    HUMAN RESOURCE MANAGEMENT

    TECHNOLOGY DEVELOPMENT

    INBOUND OPERATIONS OUTBOUND MARKETING SERVICE

    LOGISTICS LOGISTICS & SALES

    IS that supports fastresponse capabilities

    Training to supportcustomer service

    excellence

    Unique product features.Fast new product

    development

    Quality ofcomponents &

    materials

    Defect freeproducts.

    Wide variety

    Fast delivery.Efficient order

    processing

    Building brandreputation

    Customer technicalsupport. Consumercredit. Availability of

    spares

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    Creating Competitive Advantage

    Industry structure matters, but success does notcome just from industry attractiveness

    Value = difference between buyers willingness topay and sellers opportunity cost

    Added value = marginal value created by the firm(value that would be lost by its absence)

    The larger the added value, the larger the potentialprofit for the seller

    CA is achieved by driving a wedge between buyerwillingness to pay and value added by the firm(scarcity)

    Ghemawat & Rivkin, 2006

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    Activity Analysis of Value Creation

    1.Catalog activities (along the value chain)

    2. Use activities to analyze relative costs and costdrivers

    3. Use activities to analyze relative willingness ofcustomers to pay

    Who is the real buyer? What do buyers want and what are they willing to pay for?

    What is the relative success of our firm and competitors infulfilling customer needs

    Relate success back to activities are the activities

    customers need the ones we are good at?4. Explore options and make choices

    Understand competitors, their likely reactions, the bundleof benefits to customers, and the role of scope and scale

    Ghemawat & Rivkin, 2006

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    Value NetworksA non-linear model of value creation

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    Porters Generic Strategies

    SOURCE OF COMPETITIVE ADVANTAGE

    Low cost Differentiation

    Industry-wide COST DIFFERENTIATION

    COMPETITIVE LEADERSHIP

    SCOPE

    Single Segment

    FOCUS

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    The Evolution of Competitive Advantage

    How does competitiveadvantage evolve?

    External sources ofchange e.g.:Changing customer demandChanging pricesTechnological change

    Internal sourcesof change

    Resource heterogeneityamong firms meansdifferential impact

    Some firms fasterand more effectivein exploiting change

    Some firmshave greater creative

    and innovativecapability

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    Drivers of Cost Advantage

    PRODUCTION TECHNIQUES

    PRODUCT DESIGN

    INPUT COSTS

    CAPACITY UTILIZATION

    MANAGERIAL/ ORGANIZATIONALEFFICIENCY

    ECONOMIES OF LEARNING

    ECONOMIES OF SCALE

    Organizational slack

    Ratio of fixed to variable costs Costs of installing and closing capacity

    Location advantages Ownership of low-cost inputs

    Bargaining power Supplier cooperation

    Design for automation Designs to economize on materials

    Mechanization and automation Efficient utilization of materials

    Increased precision

    Increased dexterity Improved coordination/ organization

    Indivisibilities Specialization and division of labor

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    Identifying Differentiation Potential: The Demand Side

    THE PRODUCT

    THECUSTOMER

    What needsdoes it satisfy?

    By what

    criteria dothey choose?

    Whatmotivates

    them?

    What are keyattributes?

    Relate patterns ofcustomer

    preferences toproduct

    attributes

    What pricepremiums do

    product attributescommand?

    What aredemographic,sociological,

    psychologicalcorrelates of

    customer behavior?

    FORMULATEDIFFERENTIATIONSTRATEGY

    Select productpositioning in

    relation to productattributes

    Select targetcustomer group

    Ensure customer /productcompatibility

    Evaluate costsand benefits ofdifferentiation

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    The Evolution of Honda:A Strategy Based on Resources and

    Capabilities

    1948 1950 1955 1960 1965 1970 1975 1980 1985 1990 1995 2005

    Founding ofHonda motorcompany

    50cc 2-cycle engine

    4 cycleengines

    405ccmotorcycle

    Related products:ground tillers, marine

    engines, generators,pumps, chainsaws

    First product:clip-on engine

    for bicycles

    The 50ccsuper-cub

    N360 minicar

    1000ccGoldwing

    touringmotor cycle

    Acura Cardivision

    InsightHybrid

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    Core Competence Three Tests

    Provides potential access to a wide variety ofmarkets and products

    Makes a significant contribution to perceivedcustomer benefits of the end product

    Is difficult for competitors to imitate

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    Strategic Intent

    Global leadership over a long time horizon An obsession with winning at all levels of the firm

    A sustained, challenging, focused BHAG

    Stable over time

    Attracts personal effort and commitment Guide for resource development and allocation

    Avoiding recipes for imitation

    Creating competitive advantages faster than

    competitors can imitate them, creating newspace

    Layers of competitive advantage

    Changing the terms of engagement

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    The Relationships Between Resources,Capabilities and Competitive Advantage

    STRATEGY

    INDUSTRY KEYSUCCESS FACTORS

    COMPETITIVEADVANTAGE

    ORGANIZATIONALCAPABILITIES

    RESOURCES

    TANGIBLE INTANGIBLE HUMAN

    FinancialPhysical

    TechnologyReputationCulture

    Specialized skillsand knowledgeCommunication &interactive abilitiesMotivation

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    The Profit Potential of Resources and Capabilities

    Scarcity

    Relevance

    Durability

    Transferability

    Replicability

    Property rights

    Relative bargainingpower

    Embeddednessof resources

    THE EXTENT OF THECOMPETITIVE ADVANTAGE

    ESTABLISHED

    SUSTAINABILITY OF THECOMPETITIVEADVANTAGE

    APPROPRIABILITYOF RETURNS

    THE PROFITEARNING POTENTIALOF A RESOURCE OR

    CAPABILITY

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    Preparing for the Future: The Role of Scenario Analysi

    Stages in undertaking multiple Scenario Analyses:

    Identify major forces driving industry change

    Predict possible impacts of each force on the industryenvironment

    Identify interactions between different external forces Among range of outcomes, identify 2-4 most likely/ most

    interesting scenarios: configurations of change forces andoutcomes

    Consider implications of each scenario for the company

    Identify key signposts pointing toward the emergence ofeach scenario

    Prepare contingency plan

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    Perspectives on Strategic Planning

    The essence of strategic planning is the systematicidentification of opportunities and threats that like in thefuture [to] provide a basis for making better currentdecisions (George Steiner)

    There are significant benefits to gain through an explicit

    process of formulating strategy to insure that at least thepolicies (if not the actions of functional departments) arecoordinated and directed at some common set of goals

    (Michael Porter)

    Planning is the substitution of error for chaos(Anonymous)

    Most corporate planning is like a ritual rain dance: It has

    no effect on the weather that follows, but it makes thosewho engage in it feel they are in control (Russell Ackoff)