student handbookpage 16 off-duty system user manual 2012 lesson 3 off-duty system overview topic...

Off-Duty System User Manual 2012

Student Handbook

Cowboys Stadium Off-Duty System User Manual

Arlington Police Department, Arlington, Texas 2012


The information contained herein is considered privileged and confidential in nature. You are hereby notified that any dissemination or copying of this document, or any portion of this docu-

ment, is expressly prohibited. Disclosure of the information contained in this document is prohib-ited under the Texas Public Information Act and the Texas Homeland Security Act; as well as any other state or federal law that prohibits disclosure of such information. Unauthorized disclosure

may be a basis for civil or criminal penalties.

CONFIDENTIAL AND PRIVILEGED INFORMATION


Course Welcome Application Overview

Topic Course Welcome

PowerPoint Visual .1

Key Points

This course provides information pertaining to the creation of an Off‐Duty Profile and completion of Off‐Duty requirements for the Cowboys Stadium, Rangers Ballpark and Special Events. Additionally, a brief overview of the steps for working an event is provided. This course will review the Initial Registration Requirements:

Creation of an Off‐Duty Profile Profile Verification Completion of required training Completion of venue application process

This course will review the processes for working an event:

Showing INTENT CONFIRMATION Off‐Duty Assignment


Creating an Off-Duty Account


Lesson 1 Creating an Off-Duty Account

Topic Creating an Off-Duty Account

PowerPoint Visual 1.1

Key Points

The first step in working in an Off‐Duty capacity is to create a new account on the Off‐Duty System. On the login screen for the Off‐Duty website click Create a new Account to begin the registration process.



Topic New Applicant Registration


Key Points

Your email will be your Off‐Duty System User ID. Be sure to provide an email address which you wish to re‐ceive correspondences from the Off‐Duty System, which include position assignments and updates from the administrators. When completing the application be sure to complete the Agency Information in full if you are not a member of the Arlington Police Department. Write your Agency Name in full i.e Texas Department of Public Safety, Pantego Police Department... Additional Agency Information that is required is your: Agency Badge/ID Number Title i.e. Officer, Captain, etc... Rank should include the following specialized capabilities if applicable

TACT Bike Motor P1 P2 P3 P4

Once application is complete click Save Account Information



Topic Employment Verification


Key Points

Upon completion of the Off‐Duty Registration your profile will be verified by an Off‐Duty Administrator. You will not be able to show INTENT to work an event until all the following requirements are completed:

Off‐Duty Profile Verified by Off‐Duty Administrator Venue Hiring Requirements Completed Stadium and/or Ballpark Ambassador Training Completed*

*Training is subject to availability


Venue Hiring Requirements


Lesson 2 Venue Hiring Requirements

Topic Cowboys Hiring Requirements


Key Points

The Cowboys Stadium employs Innovative Staffing Company to process personnel. You must complete all the Innovative hiring requirements prior to working Cowboys Stadium. The enrollment paperwork is available to download on the Off Duty website, under the Cowboys Stadium Section.

Application I‐9 W‐4 Direct Deposit Form

When you turn in your paperwork to Innovative you will need to provide them with the following items:

Texas Drivers License

Proof of Citizenship birth certificate, SSN card, passport etc…

Department issued Police Identification Card

Voided check for direct deposit


Lesson 2 Venue Hiring Requirements

Topic Rangers Hiring Requirements


Key Points

The Rangers Ballparks internally processes personnel. You must complete all the Rangers hiring requirements prior to working Rangers Ballpark. Additional information regarding the process for being hired by Rangers is located on the Off‐Duty System under the Rangers Ballpark Section. Complete the Rangers Application process:

https://www8.ultirecruit.com/TEX1006/jobboard/JobDetails.aspx?__ID=156 After completing the online application verify you must verify your application by presenting the following documentation to Rangers Suite 211

Texas Drivers License Social Security Card

Prior to working an event individuals MUST complete a drug test. Drug tests are conducted at Nova Medical Center. NO weapons are allowed in Nova Medical Centers, please plan accordingly.

Locations and hours of Nova Medical Centers are located on the Off‐Duty Website


Off-Duty System Overview


Lesson 3 Off-Duty System Overview

Topic Account Screen


Key Points

Each time you log into the Off Duty system you will be presented with the “Account Screen”

The account screen allows you to:

modify your account information complete Venue Hiring Requirements take available training courses download event information



Topic Showing Intent


Key Points

Events on the Off‐Duty System are listed as three different categories.

Completed: The event has occurred. Full: The event has reached an adequate number of officers required to staff the event. Open: The event has not reached the adequate number of officers and officers may submit their

intent to work. To review the full process of showing intent please complete the required Venue Ambassador Training.



Topic Confirmation


Key Points

If you are selected to work at an event you will receive an email asking you to confirm your intent to work. You must log onto the Off‐Duty Website and click confirm (by date time) under the Events Pending category on your Account Screen. The date and time that you must confirm by will change depending on the event date. Once you click confirm you will be asked to agree to proceed. Selecting Yes to confirm does NOT guarantee you a roster assignment, as noted in the email you received, regarding your confirmation. Rather you are placed onto a list of officers available to work. Once you confirm you may still retract your confirmation by clicking on retract in the Events – Confirmed cate‐gory. This will take you off the list of available officers. To review the full process of showing intent please complete the required Venue Ambassador Training.



Topic Assignment Components


Key Points

When a event is staffed there are components that impact an officer receiving a position.

Departmental seniority is the first component. Arlington Police Department holds seniority over all other outside agencies.

The second component is the INTENT Deadline. Officers who submit their intent by the posted dead‐line will have priority over those that showed intent after the posted deadline.

The third component is Date of Hire, for APD personnel only. Personnel will be assigned based upon their Date of Hire.

An individuals preference will then be taken into consideration. If a position is not available in the indi‐viduals preference they will be assigned to the next available position, regardless of preference.

Capability is the final component. This component is based upon specialized training and qualifica‐tions. For example, individuals that are bike certified or motor officers.

Finally, outside agencies will be selected to work by the date and time they showed INTENT.



Topic Roster Assignment


Key Points

Roster assignments are always subject to change, even at the very last minute. When changes are made you will be forwarded a new roster assignment. It is important that officers check the new assignment for changes in position, briefing time or important notes. As event planning progresses there may be a need to reduce staffing requirements. If this occurs officers will be notified in a timely manner of the situation. Time requirements for a position may also be reduced. Officers will receive a four hour minimum pay for working their assignment. If you have a Roster Assignment and are unable to work you should notify the Arlington PD Special Events Unit immediately.

You should NOT find your own replacement for the event.


Course Overview


Course Welcome Course Overview

Topic Application Process Overview


Key Points

This course provided information pertaining to the creation of an Off‐Duty Profile and completion of Off‐Duty requirements for the Cowboys Stadium, Rangers Ballpark and Special Events. In addition to, a brief overview of the steps for working an event is provided. This course will reviewed the Initial Registration Requirements:

Creation of an Off‐Duty Profile Profile Verification Completion of required training Completion of venue application process

This course will reviewed the processes for working an event:

Showing INTENT CONFIRMATION Off‐Duty Assignment


Lesson 4 Course Overview

Topic Questions


Key Points

For questions regarding the Off‐Duty System and employment verification please contact the Off‐Duty Admin‐istrator:

[email protected]

student handbookpage 16 off-duty system user manual 2012 lesson 3 off-duty system overview topic...

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