student online reference guide 2014
DESCRIPTION
assignmentTRANSCRIPT
National Student Financial Aid Scheme
sBux Student Guide
Tomorrow starts now
how to• RegisteronsBux• Useyourvoucherstopay
forgoodsandservices• Checkyourbalance• Checkyourstatement• ContactNSFAS
1
ReGiSteRinG and USinG SBUx1
the nSFaS ContaCt CentRe2
1 InordertoreceiveyourvouchersandtransactonthesBuxsystemyoumusthavebeengrantedaNSFASloanorbursary
2 Dial*120*176#andenteryourIDtoauthenticateyouraccount.
3 YouwillreceiveyoursBuxpasswordinanSMSwhichwillgiveyouaccesstoyouraccount.
4 Onceyouhaveyourreceivedyourpassword,youmayaccessyoursBuxaccountbydialling*120*176#tocheckyourbalancesandvouchers.
5 SpendvouchersatsBux registered merchants.
Resetyourpassword
Reportalostorstolencellphone
Changeyourregisteredcellphonenumber
Blockorunblockyouraccount
Makeenquiriesaboutyourtransactions
Logcomplaintsorgetinformation
ContacttheNSFASContactCentreto:YourNSFAS
allowances
forfood,
accommodation,
booksandtravel
willbepaid
withsBux
2 3
Note:Eachscreenneedstobeactedonwithin20seconds,otherwiseyouwillberequiredtorepeattheprocess.
SavethefollowingasaContactinyourcellphoneforeasyaccess:
*120*176#
Creating a CaSh voUCheR •Dialtheshortcode *120*176#
•Enteryour password
•Click Send
•Selectoption1. Cash voucherandclick Send
•Enteramount andclickSend
•Alistofvoucherswillbedisplayed.
•Enterthefollowinglinkintoyourbrowserhttps://celbux.appspot.com
•LogintoyoursBuxaccountbytypinginyourcellphonenumberandpasswordandclicktheLogin button
•Click Pay
•Enteramount
•Click done
•ReceiveSMSwithcashvouchernumber
SPendinG voUCheRS at registered merchants by providing your voucher number to the cashier
Readvouchernumbertocashierfromyourlistofvouchers.
Inordertolookupyourvouchers:
•Dial*120*176#
•Enteryour password
•ClickSend
•Selectoption3. vouchers
•ClickSend
•Readthevouchernumbertothecashier
Whathappensifyoudonotspendthetotalamountofthevoucher:
• Ifyoupaidwithacashvoucher,yourchangewillbeaddedtoyourcashbalance.
• Ifyoupaidwithafood,booksoraccommodationvoucher,yourchangewillbeissuedasanewvoucher.
Readvouchernumbertocashier.
Whathappensifyoudonotspendthetotalamountofthevoucher:
• Ifyoupaidwithacashvoucher,yourchangewillbeaddedtoyourcashbalance.
•Ifyoupaidwithafood,booksoraccommodationvoucher,yourchangewillbeissuedasanewvoucher.
InternetCellphone
daiLYtRanSaCtionS
Making a Payment to a Merchant by dialing *120*176#
the merchant will provide the Merchant Code.
Tomakeapaymenttoamerchantwithamerchantcode(cellphonetocellphonetransaction):
•Dial*120*176#
•Enteryourpassword
•EntertheMerchant Code
•Entertheamount
•Press 1toaccept
Notapplicable
viewing your tRanSaCtionS •Dialshortcode*120*176#
•Enteryour password
•ClickSend
•Selectoption4. Query
•ClickSend
• LogintoyoursBuxaccount
• Click More
• Clicktransactions
• Viewcashorvoucherbalance
viewing your voUCheRS
•Dialshortcode *120*176#
•Enter your password
•Click Send
•Selectoption 3. vouchers
•ClickSend
•Selecttheappropriatevoucherfromthelistprovided
•LogintoyoursBuxaccount
•Clickonthevoucher icon
•Selecttheappropriatevoucherfromthelistprovided
withdRawinG CaSh at Banking Merchants (if you received a Cash voucher)
•Ifyouwanttobuy goodsaswellasdraw cash
•CreateaCashVoucher(seeabove)andpayforgoods.
•CreateanotherCashVoucherfortheamountyouwishtodrawincash.
InternetCellphone
4 5
ManaGinG YoUR aCCoUnt
MaKinG a PaYMent
USinG a CaSh voUCheR to withdRaw CaSh
For further information contact our NSFAS Contact Centre
between 8:00am - 5:00pm
Email us: [email protected] visit our website