study on consumersatisfaction of tvs group withreference to scooty pep
TRANSCRIPT
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8/18/2019 Study on Consumersatisfaction of Tvs Group Withreference to Scooty Pep
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STUDY ON CONSUMERSATISFACTION OF TVS GROUP WITHREFERENCE TO SCOOTY
PEP+
In partial full!nt "f t#! r!$uir!!nt f"r t#! a%ar& "f t#! &!'r!! "f
(ACHE)OR OF (USINESS ADMINISTRATION
Su*itt!& *
(INITA THAPA ,-./-//-01
Un&!r t#! 'ui&an2! "f Mr3 S34 GUPTA
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INDE5
S3NO TIT)E PAGE NO/
/3//36/37/38/39/3:
CHAPTER
Intr"&u2ti"nC"pan Pr"l!O*;!2ti
6
63/
CHAPTER
R!
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CHAPTER
C"n2lu=i"nAnn!ur!(i*li"'rap#
)IST OF TA()ESS3NO PARTICU)ARS PAGE NO3
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/ Tp! "f 2"n=u!r=6 Fa2t"r= 2"n=i&!r!& %#il! pur2#a=!7 P!r2!pti"n "f *ran& "n
t%" %#!!l!r=8 (a=i= "f pur2#a=!9 Sati=fa2ti"n l!
S2""t PEP+> Int!ll!2tual Capital Of C"n=u!r S!rCapai'nin' P"%!r Of C"n=u!r S!r
R!=p"n&!nt= int!r!=t t"%ar&= =al!= pr""ti"n
/0 C"n=i&!rati"n "f 2"l"ur fa2t"r in pur2#a=!/.
R!=p"n&!nt= "pini"n a*"ut "&!
"f a&
PEP+6/ E!2ti
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)IST OF CHARTSS3NO PARTICU)ARS PAGE NO3
/ Tp! "f 2"n=u!r=6 Fa2t"r= 2"n=i&!r!& %#il! pur2#a=!7 P!r2!pti"n "f *ran& "n
t%" %#!!l!r=8 (a=i= "f pur2#a=!9 Sati=fa2ti"n l!
S2""t PEP+> Int!ll!2tual Capital Of C"n=u!r S!rCapai'nin' P"%!r Of C"n=u!r S!r
R!=p"n&!nt=
int!r!=t t"%ar&= =al!= pr""ti"n/0 C"n=i&!rati"n "f 2"l"ur fa2t"r in pur2#a=!/.
R!=p"n&!nt= "pini"n a*"ut "&! "f
a&
PEP+6/ E!2ti
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INTRODUCTION