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    Declaration

    I here declare that this project Report titled: “An analytical study of Derivatives in Futures atINDIA INFOLINE ltd.” Submitted by me to the department of Institute of Public Enterprise, is a

    Bonafide work undertaken by me and it is not submitted to any other University or Institution for

    the award of any degree diploma/certificate or published any time before.

    .

     Name: Pawan Kumar .Ch

    Date: 

    Signature of Student

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    ACKNOWLEDGEMENT

    I take this opportunity to acknowledge, all the people who rendered their valuable advice in

    completing my project. I take privilege to thank MR. M.J.RAMA KRISHNA,  Professor for

    guiding and supporting me to carry out the project work very smoothly. I extend my sincere thanks

    and gratitude to the person, who has been kind in giving me an Opportunity to do a project work

    in INDIA INFOLINE LTD. Mr. P. KRISTAPPA, Relationship Manager-Advisory). Last but not

    least, I am thankful to my parents and to all my friends for their wholehearted support and

    suggestions, which helped me in completing this project

    PAWAN KUMAR.CH

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    ABSTRACT

    The emergence of the market for derivatives products, most notably forwards, futures , can

     be traced back to the willingness of risk-averse economic agents to guard themselves against

    uncertainties arising out of fluctuations in asset prices. Derivatives are risk management

    instruments, which derive their value from an underlying asset.

    The following are three broad categories of participants in the derivatives market Hedgers,

    Speculators and Arbitragers. Prices in an organized derivatives market reflect the perception

    of market participants about the future and lead the price of underlying to the perceived

    future level. In recent times the Derivative markets have gained importance in terms of their

    vital role in the economy. The increasing investments in stocks ( domestic as well as

    overseas ) have attracted my interest in this area. Numerous studies on the effects of futureand options listing on the underlying cash market volatility have been done in the developed

    markets. The derivative market is newly started in India and it is not known by

    every investor, so SEBI has to take steps to create awareness among the investors

    about the derivative segment. In cash market the profit/loss of the investor depends on the

    market price of the underlying asset. The investor may incur huge profit or he may incur

    huge loss. But in derivatives segment the investor enjoys huge profits with limited downside.

    Derivatives are mostly used for hedging purpose. In order to increase the derivatives market

    in India, SEBI should revise some of their regulations like contract size, participation

    of FII in the derivatives market. In a nutshell the study throws a light on the derivatives

    market.

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    TABLE OF CONTENTS

    CHAPTER PAGE NUMBER  

    1. INTRODUCTION  Introduction 6  Objectives of the Study 7   Need for the Study 8  Methodology 9  Limitations of the Study 9

    2. REVIEW OF LITERATURE  Futures 11  Trading

    3. INDUSTRY PROFILE 39

    4. COMPANY PROFILE 45

    5. DATA ANALYSIS & PRESENTATION 81  Presentation and Analysis  Findings of Market

    6. CONCLUSIONS & SUGGESTIONS 92  Summary & conclusions

    GLOSSARY 93

    REFERENCES 96

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    Chapter - 1

    Introduction

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    Introduction

    A Derivative is a financial instrument that derives its value from an underlying asset. Derivative

    is an financial contract whose price/value is dependent upon price of one or more basic underlying

    asset, these contracts are legally binding agreements made on trading screens of stock exchanges

    to buy or sell an asset in the future. The most commonly used derivatives contracts are forwards,

    futures and options, which we shall discuss in detail later.

    The main objective of the study is to analyze the derivatives market in India and to analyze the

    operations of futures and options. Analysis is to evaluate the profit/loss position futures and

    options. Derivates market is an innovation to cash market. Approximately its daily turnover

    reaches to the equal stage of cash market

    In cash market the profit/loss of the investor depend the market price of the underlying asset.

    Derivatives are mostly used for hedging purpose. In bullish market the call option writer incurs

    more losses so the investor is suggested to go for a call option to hold, where as the put option

    holder suffers in a bullish market, so he is suggested to write a put option.  In bearish market thecall option holder will incur more losses so the investor is suggested to go for a call option to write,

    where as the put option writer will get more losses, so he is suggested to hold a put option.

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    OBJECTIVES OF THE STUDY

      To study the various trends in derivatives market.

      To study the role of derivatives in India financial market

      To study in detail the role of futures with specific reference to TECH MAHINDRA, ICICI

    BANK, NMDC, HINDPETRO LTD.

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    NEEDS FOR THE STUDY

    The present study on futures and options is very much appreciable on the grounds that it gives

    deep insights about the F&O market. It would be essential for the perfect way of trading in F&O.

    An investor can choose the fight underlying or portfolio for investment 3which is risk free. The

    study would explain the various ways to minimize the losses and maximize the profits. The study

    would help the investors how their profit/loss is reckoned. The study would assist in understanding

    the F&O segments. The study assists in knowing the different factors that cause for the fluctuations

    in the F&O market. The study provides information related to the byelaws of F&O trading. The

    studies elucidate the role of F&O in India Financial Markets.

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    METHODOLOGY

    The data had been collected through primary and secondary source.

    Secondary data:

    The data had been collected through INDIA INFOLINE staff, Project guide and Stock brokers.On the FUTURES data of companies HINDUSTAN PETROLEUM LTD, NMDC LTD, ICICIBANK, TECH MAHINDRA.

    LIMITATIONS OF THE STUDY

      The study is confined to only one week trading of July month contract

      The sample size chosen is limited to futures of HINDPETRO, ICICI BANK, NMDC,

    TECH MAHINDRA Underlying Scrip’s. 

      The study does not take any Nifty Index Futures and Options and International Markets

    into the consideration.

      This is a study conducted within a period of 45 days.

      During this limited period of study, the study may not be a detailed, Full –  fledged and

    utilitarian one in all aspects.

      The study contains some assumptions based on the demands of the analysis.

      The study does not provide any predictions or forecast of the selected scripts.

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    Chapter - 2

    REVIEW OF LITERATURE

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    Derivatives

    The emergence of the market for derivative products, most notably forwards, futures and options,

    can be traced back to the willingness of risk-averse economic agents to guard themselves against

    uncertainties arising out of fluctuations in asset prices. By their very nature, the financial markets

    are marked by a very high degree of volatility. Through the use of derivative products, it is possible

    to partially or fully transfer price risks by locking – in asset prices. As instruments of risk

    management, these generally do not influence the fluctuations in the underlying asset prices.

    However, by locking-in asset prices, derivative products minimize the impact of fluctuations in

    asset prices on the profitability and cash flow situation of risk-averse investors.

    Derivatives are risk management instruments, which derive their value from an underlying asset.

    The underlying asset can be bullion, index, share, bonds, currency, interest etc. Banks, securities

    firms, companies and investors to hedge risks, to gain access to cheaper money and to make profit,

    use derivatives. Derivatives are likely to grow even at a faster rate in future.

    DEFINITION:

    Derivative is a product whose value is derived from the value of an underlying asset in a

    contractual manner. The underlying asset can be equity, forex, commodity or any other asset.

    Securities Contracts (Regulation) Act, 1956 (SC(R) A) defines “derivative” to include –  

    1. A security derived from a debt instrument, share, loan whether secured or unsecured, risk

    instrument or contract for differences or any other form of security.

    2. A contract which derives its value from the prices, or index of prices, of underlying securities.

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    PARTICIPANTS

    The following three broad categories of participants in the derivatives market.

    HEDGERS:

    Hedgers face risk associated with the price of an asset. They use futures or options markets to

    reduce or eliminate this risk.

    SPECULATORS:

    Speculators wish to bet on future movements in the price of an asset. Futures and options contracts

    can give them an extra leverage; that is, they can increase both the potential gains and potential

    losses in a speculative venture.

    ARBITRAGEURS:

    Arbitrageurs are in business to take advantage of a discrepancy between prices in two different

    markets. If, for example, they see the futures price of an asset getting out of line with the cash price, they will take offsetting positions in the two markets to lock in a profit.

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    FUNCTIONS OF DERIVATIVES MARKET:

    The following are the various functions that are performed by the derivatives markets. They are:

      Prices in an organized derivatives market reflect the perception of market participants about

    the future and lead the prices of underlying to the perceived future level.

      Derivatives market helps to transfer risks from those who have them but may not like them to

    those who have an appetite for them.

      Derivative trading acts as a catalyst for new entrepreneurial activity.

      Derivatives markets help increase savings and investment in the long run.

    TYPES OF DERIVATIVES:

    The following are the various types of derivatives. They are:

    FORWARDS:

    A forward contract is a customized contract between two entities, where settlement takes place

    on a specific date in the future at today’s pre-agreed price

    FUTURES:

    A futures contract is an agreement between two parties to buy or sell an asset at a certain time in

    the future at a certain price.

    OPTIONS:

    Options are of two types - calls and puts. Calls give the buyer the right but not the obligation to

     buy a given quantity of the underlying asset, at a given price on or before a given future date. Puts

    give the buyer the right, but not the obligation to sell a given quantity of the underlying asset at a

    given price on or before a given date.

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    WARRANTS:

    Options generally have lives of up to one year; the majority of options traded on options

    exchanges having a maximum maturity of nine months. Longer-dated options are called warrants

    and are generally traded over-the-counter.

    LEAPS:

    The acronym LEAPS means Long-Term Equity Anticipation Securities. These are options having

    a maturity of up to three years

    BASKETS:

    Basket options are options on portfolios of underlying assets. The underlying asset is usually amoving average of a basket of assets. Equity index options are a form of basket options.

    SWAPS:

    Swaps are private agreements between two parties to exchange cash flows in the future according

    to a prearranged formula. They can be regarded as portfolios of forward contracts. The two

    commonly used swaps are

    Interest rate swaps:

    These entail swapping only the interest related cash flows between the

    Parties in the same currency.

    Currency swaps:

    These entail swapping both principal and interest between the parties, with the cash flows in one

    direction being in a different currency than those in the opposite Direction.

    Swaptions:

    Swaptions are options to buy or sell a swap that will become operative at the expiry of the options.

    Thus a Swaptions is an option on a forward swap.

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    RATIONALE BEHIND THE DEVELOPMENT OF DERIVATIVES:

    Holding portfolio of securities is associated with the risk of the possibility that the investor may

    realize his returns, which would be much lesser than what he expected to get. There are various

    factors, which affect the returns:

    1.  Price or dividend (interest).

    2.  Some are internal to the firm like –  

      Industrial policy

      Management capabilities

      Consumer’s preference 

      Labor strike, etc.

    These forces are to a large extent controllable and are termed as non Systematic risks. An investor

    can easily manage such non-systematic by having a well  –  diversified portfolio spread across the

    companies, industries and groups so that a loss in one may easily be compensated with a gain in

    other.

    There are yet other types of influences which are external to the firm, cannot be controlled and

    affect large number of securities. They are termed as systematic risk. They are:

    1.  Economic

    2.  Political

    3.  Sociological changes are sources of systematic risk.

    For instance, inflation, interest rate, etc. their effect is to cause prices of nearly all individual stocks

    to move together in the same manner. We therefore quite often find stock prices falling from time

    to time in spite of company’s earnings rising and vice versa.  

    Rationale behind the development of derivatives market is to manage this systematic risk, liquidity

    and liquidity in the sense of being able to buy and sell relatively large amounts quickly without

    substantial price concessions.

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    In debt market, a large position of the total risk of securities is systematic. Debt instruments are

    also finite life securities with limited marketability due to their small size relative to many common

    stocks. Those factors favor for the Purpose of both portfolio hedging and speculation, the

    introduction of a derivative security that is on some broader market rather than an individual

    security.

    India has vibrant securities market with strong retail participation that has rolled over the years. It

    was until recently basically cash market with a facility to carry forward positions in actively traded

    ‘A’ group scrips from one settlement to another by paying the required margins and borrowing

    some money and securities in a separate carry forward session held for this purpose. However, a

    need was felt to introduce financial products like in other financial markets world over which are

    characterized with high degree of derivative products in India.

    Derivative products allow the user to transfer this price risk by looking in the asset price there by

    minimizing the impact of fluctuations in the asset price on his balance sheet and have assured cash

    flows.

    Derivatives are risk management instruments, which derive their value from an underlying asset.

    The underlying asset can be bullion, index, shares, bonds, currency etc.

    ANY EXCHANGE FULFILLING THE DERIVATIVE SEGMENT AT NATIONAL

    STOCK EXCHANGE:

    The derivatives segment on the exchange commenced with S&P CNX Nifty Index futures on June

    12, 2000. The F&O segment of NSE provides trading facilities for the following derivative

    segment:

    1.  Index Based Futures

    2.  Index Based Options

    3.  Individual Stock Options

    4.  Individual Stock Futures

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    REGULATORY FRAMEWORK:

    The trading of derivatives is governed by the provisions contained in the SC (R) A, the SEBI Act

    and the regulations framed there under the rules and byelaws of stock exchanges.

    Regulation for Derivative Trading: 

    SEBI set up a 24 member committed under Chairmanship of Dr.L.C.Gupta develop the appropriate

    regulatory framework for derivative trading in India. The committee submitted its report in March

    1998. On May 11, 1998 SEBI accepted the recommendations of the committee and approved the

     phased introduction of Derivatives trading in India beginning with Stock Index Futures. SEBI

    also approved he “Suggestive bye-laws” recommended by the committee for regulation and

    control of trading and settlement of Derivatives contracts.

    The provisions in the SC (R) A govern the trading in the securities. The amendment of the SC (R)

    A to include “DERIVATIVES” within the ambit of ‘Securities’ in the SC (R ) A made trading in

    Derivatives possible within the framework of the Act.

    1.  Eligibility criteria as prescribed in the L.C. Gupta committee report may apply to SEBI for

    grant of recognition under Section 4 of the SC ( R ) A, 1956 to start Derivatives Trading.

    The derivatives exchange/segment should have a separate governing council and

    representation of trading / clearing members shall be limited to maximum of 40% of the

    total members of the governing council. The exchange shall regulate the sales practices of

    its members and will obtain approval of SEBI before start of Trading in any derivative

    contract.

    2.  The exchange shall have minimum 50 members.

    3.  The members of an existing segment of the exchange will not automatically become the

    members of the derivative segment. The members of the derivative segment need to fulfill

    the eligibility conditions as lay down by the L.C.Gupta Committee.

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    4. The clearing and settlement of derivates trades shall be through a SEBI

    Approved Clearing Corporation / Clearing house. Clearing Corporation /

    Clearing House complying with the eligibility conditions as lay down

    By the committee have to apply to SEBI for grant of approval.

    5.  Derivatives broker/dealers and Clearing members are required to seek registration from

    SEBI.

    6.  The Minimum contract value shall not be less than Rs.2 Lakh. Exchanges should also

    submit details of the futures contract they purpose to introduce.

    7.  The trading members are required to have qualified approved user and sales person who

    have passed a certification programmed approved by SEBI.

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    Futures

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    DEFINITION

    A Futures contract is an agreement between two parties to buy or sell an asset at a certain time in

    the future at a certain price. To facilitate liquidity in the futures contract, the exchange specifies

    certain standard features of the contract. The standardized items on a futures contract are:

      Quantity of the underlying

      Quality of the underlying

      The date and the month of delivery

      The units of price quotations and minimum price change

      Locations of settlement

     

    Types of futures:

    On the basis of the underlying asset they derive, the futures are divided into two types:

      Stock futures: 

    The stock futures are the futures that have the underlying asset as the individual securities. The

    settlement of the stock futures is of cash settlement and the settlement price of the future is the

    closing price of the underlying security.

      Index futures: 

    Index futures are the futures, which have the underlying asset as an Index. The Index futures are

    also cash settled. The settlement price of the Index futures shall be the closing value of the

    underlying index on the expiry date of the contract.

    PARTIES IN THE FUTURES CONTRACT:

    There are two parties in a future contract, the Buyer and the Seller. The buyer of the futurescontract is one who is LONG on the futures contract and the seller of the futures contract is one

    who is SHORT on the futures contract.The pay off for the buyer and the seller of the futures

    contract are as follows

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    PAYOFF FOR A BUYER OF FUTURES:

    CASE 1: 

    The buyer bought the future contract at (F); if the futures price goes to E1 then the buyer gets the

     profit of (FP).

    CASE 2: 

    The buyer gets loss when the future price goes less than (F), if the futures price goes to E2 then

    the buyer gets the loss of (FL).

    LOSS

    PROFIT

    F

    L

    P

    E

     

    E

    2

     

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    PAYOFF FOR A SELLER OF FUTURES:

    F –  FUTURES PRICE

    E1, E2 –  SETTLEMENT PRICE.

    CASE 1: 

    The Seller sold the future contract at (f); if the futures price goes to E1 then the Seller gets the

     profit of (FP).

    CASE 2: 

    The Seller gets loss when the future price goes greater than (F), if the futures price goes to E2 then

    the Seller gets the loss of (FL). 

    F

    LOSS

    PROFIT

    E

     

    P

    E

    2

     

    L

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    MARGINS:

    Margins are the deposits, which reduce counter party risk, arise in a futures contract. These

    margins are collected in order to eliminate the counter party risk. There are three types of margins:

    INITIAL MARGIN:

    Whenever a futures contract is signed, both buyer and seller are required to post initial margin.

    Both buyer and seller are required to make security deposits that are intended to guarantee that

    they will infact be able to fulfill their obligation. These deposits are Initial margins and they are

    often referred as performance margins. The amount of margin is roughly 5% to 15% of total

     purchase price of futures contract.

    MARKING TO MARKET MARGIN: 

    The process of adjusting the equity in an investor’s account in order to reflect the change in the

    settlement price of futures contract is known as MTM Margin. 

    MAINTENANCE MARGIN:

    The investor must keep the futures account equity equal to or greater than certain percentage of

    the amount deposited as Initial Margin. If the equity goes less than that percentage of Initial

    margin, then the investor receives a call for an additional deposit of cash known as Maintenance

    Margin to bring the equity up to the Initial margin.

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    ROLE OF MARGINS: 

    The role of margins in the futures contract is explained in the following example.

    S sold a Satyam June futures contract to B at Rs.300; the following table shows the effect of

    margins on the contract. The contract size of Satyam is 1200. The initial margin amount is say

    Rs.20000, the maintenance margin is 65% of Initial margin.

    DAY PRICE OF SATYAM EFFECT ON

    BUYER (B)

    EFFECT ON

    SELLER (S)

    REMARKS

    1

    2

    3

    4

    300.00

    311(price increased)

    287

    305

    MTM

    P/L

    Bal. in Margin

    +13,200

    -28,800+15,400

    +21,600

    MTM

    P/L

    Bal. in Margin

    -13,200+13,200

    +28,800

    -21,600

    Contract isentered andinitial margin isdeposited.

    B got profit andS got loss, Sdepositedmaintenancemargin.

    B got loss anddepositedmaintenancemargin.

    B got profit, Sgot loss.Contract settledat 305, totally Bgot profit and Sgot loss.

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    Pricing the Futures: 

    The fair value of the futures contract is derived from a model known as the Cost of Carry model.

    This model gives the fair value of the futures contract.

    Cost of Carry Model: 

    F=S (1+r-q) t

    Where

    F –  Futures Price

    S –  Spot price of the Underlying

    r –  Cost of Financing

    q –  Expected Dividend Yield

    T –  Holding Period.

    Futures terminology:

    Spot price:The price at which an asset trades in the spot market.

    Futures price: The price at which the futures contract trades in the futures market.

    Contract cycle:

    The period over which a contract trades. The index futures contracts on the NSE have one-month,

    two-months and three-month expiry cycles which expire on the last Thursday of the month. Thus

    a January expiration contract expires on the last Thursday of January and a February expiration

    contract ceases trading on the last Thursday of February. On the Friday following the last

    Thursday, a new contract having a three-month expiry is introduced for trading.

    Expiry date: 

    It is the date specified in the futures contract. This is the last day on which the contract will be

    traded, at the end of which it will cease to exist.

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    Contract size:

    The amount of asset that has to be delivered under one contract. For instance, the contract size on

     NSE’s futures market is 200 Nifties.

    Basis:

    In the context of financial futures, basis can be defined as the futures price minus the spot price.

    There will be a different basis for each delivery month for each contract. In a normal market, basis

    will be positive. This reflects that futures prices normally exceed spot prices.

    Cost of carry: 

    The relationship between futures prices and spot prices can be summarized in terms of what is

    known as the cost of carry. This measures the storage cost plus the interest that is paid to finance

    the asset less the income earned on the asset.

    Open Interest: 

    Total outstanding long or short positions in the market at any specific time. As total long positions

    for market would be equal to short positions, for calculation of open interest, only one side of the

    contract is counted.

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    Trading

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    TRADING INTRODUCTION

    The futures & Options trading system of NSE, called NEAT-F&O trading system, provides a fully

    automated screen-based trading for Nifty futures & options and stock futures & Options on a

    nationwide basis as well as an online monitoring and surveillance mechanism. It supports an

    order driven market and provides complete transparency of trading operations. It is similar to that

    of trading of equities in the cash market segment.

    The software for the F&O market has been developed to facilitate efficient and transparent trading

    in futures and options instruments. Keeping in view the familiarity of trading members with the

    current capital market trading system, modifications have been performed in the existing capital

    market trading system so as to make it suitable for trading futures and options.

    On starting NEAT (National Exchange for Automatic Trading) Application, the log on (Pass

    Word) Screen Appears with the Following Details.

    1)  User ID

    2)  Trading Member ID

    3)  Password –  NEAT CM (default Pass word)

    4)   New Pass Word

    Note: -

    1) User ID is a Unique

    2) Trading Member ID is Unique & Function; it is Common for all user of the Trading Member

    3) New password –  Minimum 6 Characteristic, Maximum 8 characteristics only 3 attempts are

    accepted by the user to enter the password’ to open the Screen 

    4) If password is forgotten the User required informing the Exchange in writing to reset the

     password

    TRADING SYSTEM 

     Nation wide-online-fully Automated Screen Based Trading System (SBTS)

      Price priority

      Time Priority

     Note: - 1) NEAT system provides open electronic consolidated limit orders book (OECLOB)

    2) Limit order means: Stated Quantity and stated price

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    Before Opening the market 

    User allowed to set Up 1) Market Watch Screen

    2) Inquiry Screens Only 

    Open phase (Open Period) 

    User allowed to 1) Enquiry

    2) Order Entry

    3) Order Modification

    4) Order Cancellation

    5) Order Matching

    Market closing period 

    User Allowed only for inquiries

    Surcon period

    (Surveillance & Control period)

    The System process the Date, for making the system, for the Next Trading day.

    Log of the Screen (Before Surcon Period) 

    The screen shows :- 1) Permanent sign off Not allowed inquiry

    2) Temporary sign off and

    3) Exit Order Placing

    Permanent sign off: - market not updates.

    Temporary sign off: - market up date (temporary sign off, after 5 minutes Automatically Activate)

    Exit: - the user comes out sign off Screen.

    Local Database 

    Local Database is used for all inquiries made by the user for Own Order/Trades Information. It is

    used for corporate manger/ Branch Manager Makes inquiries for orders/ trades of any branch

    manager /dealer of the trading firm, and then the inquiry is Serviced By the host. The local

    database also includes message of security information.

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    Ticker Window 

    The ticker window displays information of All Trades in the system.

    The user has the option of Selecting the Security, which should be appearing in the ticker window.

    Market watch Window 

    Title Bar: Title Bar Shows: NEAT, Date & Time.

    Market watch window felicitate to set only 500 Scrip’s, But the User set up a Maximum of 30

    Securities in one Page.

    MBP (Market by Price) 

    MBP (F6) Screen shows Total Out standing Orders of a particular security, in the Market,

    Aggregate at each price in order of Best 5 prices.It Shows: - RL Order (Regular Lot Order)

    SL Order (Stop Loss Order)

    ST Order (Special Term Orders)

    Buy Back Order with ‘*’ Symbol 

    P = indicate Pre Open Position

    S = Indicate Security Suspend

    Report Selection Window 

    It facilitates to print each copy of report at any time. These Reports are

    1)  Open order report :- For details of out standing orders

    2)  Order log report:-For details of orders placed, modified & cancelled

    3)  Trade Done-today report :- For details of orders traded

    4) Market Statistics report: - For details of all securities tradedInformation in a Day

    Internet Broking 

    1)   NSE introduced internet trading system from February 2000

    2)  Client place the order through brokers on order routing system

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    WAP (Wireless Application Protocol) 

    1)   NSE.IT Launches the from November 2000

    2)  1st Step-getting the permission from exchange for WAP

    3)  2nd step-Approved by the SEBI(SEBI Approved only for SEBI registered Members) 

    X.25 Address check  

    X.25 Address check, is performed in the NEAT system, when the user log on into the NEAT,system & during report down load request.

    FTP (File Transfer protocol) 

    1)   NSE Provide for each member a separate directory (File) to know their trading DATA, clear

    DATA, bill trade Report.

    2)   NSE Provide in Addition a “Common” directory also, to know circulars, NCFM & Bhava

    Copy information.

    3)  FTP is connected to each member through VSAT, leased line and internet.

    4)  VSAT (FROM 4:15PM to 9:30AM), Internet (24 Hours).

    Snap Shot Data Base

    Snap shot data base provides Snap shot of the limit order book at many time points in a day.

    Index Data Base

    Index Data Base provides information about stock market indexes.

    Trade Data Base

    Trade Data Base provides a data base of every single traded order, take place in exchange.

    BASKET TRADING SYSTEM

    1) Taking advantage for easy arbitration between future market and & cash market difference,

     NSE introduce basket trading system by off setting positions through off line-order-entry facility.

    2) Orders are created for a selected portfolio to the ratio of their market

    Capitalization from 1 lake to 30 corers.

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    3)  Offline-order-entry facility: - generate order file in as specified format out side the system &

    up load the order file in to the system by invoking this facility in Basket trading system.

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    TRADING NETWORK

    NSE MAIN FRAME

    HUB ANTENNA

    SATELLITE

    ROKER’S PREMISES 

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    Holding of Shares (Voting Right) disclosing obligation

    1)  Any person or Director or officer or the company

    2)  More than 5% share or voting Right

    3)  With in 4th day inform to company is necessary

    4)  Company inform with in 5th day to stock exchange is compulsory

    First Started 

    Future trading: Chicago Board of Trading 1848

    Financial Future Trading: CME (Chicago Mercantile Exchange 1919)

    Stock Index Futures: kansas City Board of trade

    Option First Trade: Holland - Tulip Balabmania

    BROKER (Trading Member)

    (Broker means a member in recognized stock exchange)

    Eligibility: 21 tears, graduation, 2 years experience in stock market relative Affairs and

      30 Lakhs paid up capital

      100 lakhs net worth

      125 lakhs interest free security deposit  25 lakhs collatery security deposit

      1 lakh annual business subscription

    BROKER & CLIENT RELATION SHIP

    1)  Fill the client Registration Application form (for all details of clients).

    2)  Agreement on non-judicial form (Specified by SEBI that form)

    3)  PAN, Pass Port, Driving License or voter Identity card (SEBI Registration Number in case

    of FII’s) - Pan Cards is must to future and option trading.

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    4)  And than Allot-Unique client code

    5)  Take copy of instruction in writing before placing order, cancellation & modification.

    6)  If order values exceed 1 lakh maintain the client record for 7 years.

    7)  On conformation any order, issue contract note within 24 hours.

    8)  Collect margin of 50,000 & multiple with 10,000.

    NOTE: - PAN is compulsory if the transaction cost exceed Rs.1 lakh.

    9)  Issuing the “know your client “form is must. 

    For Continuing Membership-Trading Member

    Fulfill the following documents.

    1)  Audited two important Financial Statements (profit & Loss account, balance Sheet)2)   Net worth certificate (Certificate by CA)

    3)  Details of Directors, share holders (certificate by CA)

    4)  Renewal insurance covering proof.

    SUB BROKER  

    1)  Eligibility: - 21 years, 10+2 qualification and paid up capital 5 lakhs.

    2)   Not convicted involving fraud and dishonesty.

    3)   Not debarred by SEBI previously.

    4)  51% of shares as dominant promoters his/her and his/her spouse.

    5)  First application to stock exchange-Stock exchange send his application to SEBI-SEBI

    satisfied issued Certificate Registration.

    6)  A registered sub-broker, holding registration, granted by SEBI on the Recommendations of a

    trading member, can transact through the member (broker) who had recommend his

    application for registration.

    7)  Maximum Brokerage Commission 2%.f

    8)  Purchase note and sales note issued by the sub broker with 24 hours.

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    Investor protection Fund

    1)  Investor protection fund setup under Bombay public trust Act 1950.

    2)  IPF maintained by NSE Exact name of this fund is NSE Investors Protection Fund Trust.

    3)  Any Member defaulted the IPF paid maximum 10 lakhs only to each investor.

    4)  Client against default member, customer have right to apply within 3 months from the date

    of Publishing notice by a widely circulated minimum one daily News paper.

    DEMAT of the Shares 

    1)  Agreement with depository by security holder (at the time opening the demat account)

    2)  Surrender the security certificates to “issuer” (Company)for cancellation 

    3)  Issuer (company) informs the “depository” about the transfer of the shares. 

    4)  Participant (Company) informs the “depository” about the transfer of the shares.

    5)  “Depository” records the “transferee” name as “beneficial owner” in “book entry form” in

    his records.

    6)  Each custodian/clearing member is requiring maintaining a Clear pool account with

    depositaries.

    7)  The investor has no restriction and has full right to open many (number of) depository

    accounts

    8)  Shares or securities are transferred from one account to another account only on the

    instruction of the beneficial owner.

    ISIN (International Securities Identification Number) 

      Any company going to foe dematerialized with shares that company get this ISIN for

    demat shares.

      ISIN is assigned by SEBI.

      ISIN is allotted by NSDL.

    Main Objectives of DEMAT Trading 

    1)  Freely transferability

    2)  Dematerialized in depository mode

    3)  Maintenance of ownership records in book entry form

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    Chapter - 3

    INDUSTRY PROFILE

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    HISTORY OF STOCK EXCHANGE

    The only stock exchanges operating in the 19th century were those of Bombay set up in 1875 and

    Ahmedabad set up in 1894. These were organized as voluntary non profit-making association of

     brokers to regulate and protect their interests. Before the control on securities trading became

    central subject under the constitution in 1950, it was a state subject and the Bombay securities

    contracts (control) Act of 1925 used to regulate trading in securities. Under this act, the Bombay

    stock exchange was recognized in 1927 and Ahmedabad in 1937.

    During the war boom, a number of stock exchanges were organized in Bombay, Ahmedabad and

    other centers, but they were not recognized. Soon after it became a central subject, central

    legislation was proposed and a committee headed by A.D. Gorwala went into the bill for securities

    regulation. On the basis of the committee’s recommendations and public discussion, the securities

    contracts (regulation) Act became law in 1956.

    DEFINITION OF STOCK EXCHANGE

    “Stock exchange means any body or individuals whether incorporated or not, constituted for the

     purpose of assisting, regulating or controlling the business of buying, selling or dealing in

    securities”. 

    It is an association of member brokers for the purpose of self-regulation and protecting the interests

    of its members.

    It can operate only if it is recognized by the Government under the securities contracts (regulation)

    Act, 1956. The recognition is granted under section 3 of the Act by the central government,

    Ministry of Finance.

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    BY LAWS

    Besides the above act, the securities contracts (regulation) rules were also made in 1975 to

    regulative certain matters of trading on the stock exchanges. There are also bylaws of the

    exchanges, which are concerned with the following subjects.

    Opening / closing of the stock exchanges, timing of trading, regulation of blank transfers,

    regulation of Badla or carryover business, control of the settlement and other activities of the stock

    exchange, fixating of margin, fixation of market prices or making up prices, regulation of taravani

     business (jobbing), etc., regulation of brokers trading, brokerage chargers, trading rules on the

    exchange, arbitrage and settlement of disputes, settlement and clearing of the trading etc.

    REGULATION OF STOCK EXCHANGES

    The securities contracts (regulation) act is the basis for operations of the stock exchanges in India.

     No exchange can operate legally without the government permission or recognition. Stock

    exchanges are given monopoly in certain areas under section 19 of the above Act to ensure that

    the control and regulation are facilitated. Recognition can be granted to a stock exchange provided

    certain conditions are satisfied and the necessary information is supplied to the government.

    Recognition can also be withdrawn, if necessary. Where there are no stock exchanges, the

    government licenses some of the brokers to perform the functions of a stock exchange in its

    absence.

    SECURITIES AND EXCHANGE BOARD OF INDIA (SEBI).

    SEBI was set up as an autonomous regulatory authority by the government of India in 1988 “to

     protect the interests of investors in securities and to promote the development of, and to regulate

    the securities market and for matter connected therewith or incidental thereto”. It is empowered

     by two acts namely the SEBI Act, 1992 and the securities contract (regulation) Act, 1956 to

     perform the function of protecting investor’s rights and regulating the capital markets. 

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    BOMBAY STOCK EXCHANGE

    This stock exchange, Mumbai, popularly known as “BSE” was established in 1875 as “The Nativeshare and stock brokers association”, as a voluntary non-profit making association. It has an

    evolved over the years into its present status as the premiere stock exchange in the country. It may

     be noted that the stock exchanges the oldest one in Asia, even older than the Tokyo stock exchange,

    which was founded in 1878.

    The exchange, while providing an efficient and transparent market for trading in securities,

    upholds the interests of the investors and ensures redressed of their grievances, whether against

    the companies or its own member brokers. It also strives to educate and enlighten the investors by

    making available necessary informative inputs and conducting investor education programs.

    A governing board comprising of 9 elected directors, 2 SEBI nominees, 7 public representatives

    and an executive director is the apex body, which decides is the apex body, which decides the

     policies and regulates the affairs of the exchange.

    The Exchange director as the chief executive offices is responsible for the daily today

    administration of the exchange.

    BSE INDICES: 

    In order to enable the market participants, analysts etc., to track the various ups and downs in the

    Indian stock market, the Exchange has introduced in 1986 an equity stock index called BSE-

    SENSEX that subsequently became the barometer of the moments of the share prices in the Indian

    stock market. It is a “Market capitalization weighted” index of 30 component stocks representing

    a sample of large, well-established and leading companies. The base year of sensex 1978-79. The

    Sensex is widely reported in both domestic and international markets through print as well as

    electronic media.

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    Sensex is calculated using a market capitalization weighted method. As per this methodology the

    level of the index reflects the total market value of all 30-component stocks from different

    industries related to particular base period. The total market value of a company is determined by

    multiplying the price of its stock by the nu7mber of shared outstanding. Statisticians call index of

    a set of combined variables (such as price and number of shares) a composite Index. An indexed

    number is used to represent the results of this calcution in order to make the value easier to go

    work with and track over a time. It is much easier to graph a chart based on Indexed values than

    on based on actual valued world over majority of the well-known Indices are constructed using

    “Market capitalization weighted method”.

    In practice, the daily calculation of SENSEX is done by dividing the aggregate market value of

    the 30 companies in the index by a number called the Index Divisor. The divisor is the only link

    to the original base period value of the SENSEX. The Devisor keeps the Index comparable over a

     period value of time and if the references point for the entire Index maintenance adjustments.

    SENSEX

    Is widely used to describe the mood in the Indian stock markets. Base year average is changed as

     per the formula new base year average = old base year average*(new market value / old market

    value).

    NATIONAL STOCK EXCHANGE

    The NSE was incorporated in Nov, 1992 with an equity capital of Rs.25 crs. The international

    securities consultancy (ISC) of Hong Kong has helped in setting up NSE. ISC has prepared the

    detailed business plans and initialization of hardware and software systems. The promotions for

     NSE were financial institutions, insurances, companies, banks and SEBI capital market ltd,

    Infrastructure leasing and financial services ltd and stock holding corporations ltd.

    It has been set up to strengthen the move towards professionalisation of the capital market as well

    as provide nation wide securities trading facilities to investors.

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     NSE is not an exchange in the traditional sense where brokers own and manage the exchange. A

    two tier administrative set up involving a company board and a governing aboard of the exchange

    is envisaged.

     NSE is a national market for shares PSU bonds, debentures and government securities since

    infrastructure and trading facilities are provided.

    NSE-NIFTY: 

    The NSE on Apr22, 1996 launched a new equity Index. The NSE-50. The new Index which

    replaces the existing NSE-100 Index is expected to serve as an appropriate Index for the new

    segment of future and option.

    “NIFTY” mean National Index for fifty stocks. The NSE-50 comprises fifty companies that

    represent 20 board industry groups with an aggregate market capitalization of around Rs 1, 70,000

    crs. All companies included in the Index have a market capitalization in excess of Rs. 500 crs each

    and should have trade for 85% of trading days at an impact cost of less than 1.5%.

    The base period for the index is the close of price on Nov 3 1995, which makes one year of

    completion of operation of NSE’s capital market segment. The base value of the index has been

    set at 1000.

    NSE-MIDCAP INDEX: 

    The NSE madcap index or the junior nifty comprises 50 stocks that represent 21 board industry

    groups and will provide proper representation of the midcap segment of the Indian capital market.

    All stocks in the Index should have market capitalization of more than Rs.200 crs and should have

    traded 85% of the trading days at an impact cost of less than 2.5%.

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    The base period for the index is Nov 4 1996, which signifies 2 years for completion of operations

    of the capital market segment of the operations. The base value of the Index has been set at 1000.

    Average daily turn over of the present scenario 258212 (Laces) and number of average daily trades

    2160(Laces). At present there are 24 stock exchanges recognized under the securities contract

    (regulation Act, 1956).

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    Chapter –  4

    Company profile

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    COMPANY PROFILE

    INDIA INFOLINE LIMITED:

    IIFL Holdings Limited is the apex holding company of the entire IIFL Group, which is a leading

    financial services company in India, promoted by first generation entrepreneurs. We have a

    diversified business model that includes credit and finance, wealth management, financial product

    distribution, asset management, capital market advisory and investment banking.

    We have a largely retail focused model, servicing over 2 million customers, including several lakh

    first-time customers for mutual funds, insurance and consumer credit. This has been achieved due

    to our extensive distribution reach of close to 4,000 business locations and also innovative methods

    like seminar sales and use of mobile vans for marketing in smaller areas.

    Our evolution from an entrepreneurial start-up to a market leadership position is a story of steady

    growth by adapting to the changing environment, without losing the focus on our core domain of

    financial services. Our NBFC and lending business accounts for 68% of our consolidated income

    in FY13 and has a diversified product portfolio rather than remaining a mono-line NBFC. We are

    a leader in distribution of life insurance and mutual funds among non-bank entities. Although the

    share of equity broking in total income was only 13% in FY13, IIFL continues to remain a leading

     player in both, retail and institutional space.

    3.1. HISTORY:The Shree Yantra is regarded in India as the most powerful and mystically beautiful of all yantras

    (Sanskrit word for a symbol used to focus the mind). It predates the Vedas and is supposed to be

    the favourite Yantra of Lakshmi, the Goddess of Wealth and Prosperity. This powerful symbol,

    said to promote harmony and tranquility as well, has endured for many centuries. IIFL is engaged

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    in the business of creating wealth and the adoption of the Shree Yantra as its logo was but natural.

    BOARD OF DIRECTORS: Mr. Nirmal Jain 

    Chairman, IIFL Holdings Ltd. 

    Mr. Nirmal Jain is the founder and Chairman of IIFL Holdings Ltd. He is a PGDM (Post

    Graduate Diploma in Management) from IIM (Indian Institute of Management) Ahmedabad, a

    Chartered Accountant and a rank-holder Cost Accountant. His professional track record is

    equally outstanding.

    He founded Probity Research and Services Pvt. Ltd. (later re-christened India Infoline) in 1995;

     perhaps the first independent equity research Company in India. His work set new standards forequity research in India. Mr. Jain was one of the first entrepreneurs in India to seize the internet

    opportunity, with the launch of www.indiainfoline.com in 1999. Under his leadership, India

    Infoline not only steered through the dotcom bust and one of the worst stock market downtrends

     but also grew from strength to strength.

    Mr. R. Venkataraman 

     Managing Director , IIFL Holdings Ltd. 

    Mr. R Venkataraman, Co-Promoter and Managing Director of IIFL Holdings Ltd, is a B.Tech

    (electronics and electrical communications engineering, IIT Kharagpur) and an MBA (IIM

    Bangalore). He joined the IIFL Holdings Ltd Board in July 1999. He was also the Assistant Vice

    President with G E Capital Services India Limited in their private equity division, possessing a

    varied experience of more than 19 years in the financial services sector

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    Mr. Arun Kumar Purwar 

     Independent Director of IIFL Holdings Ltd since March 2008 

    Mr. Purwar was the Chairman of State Bank of India, the largest bank in the country from

     November 2002 to May 2006 and held several important and critical positions like Managing

    Director of State Bank of Patiala, Chief Executive Officer of the Tokyo branch.He is currently the

    Chairman of IndiaVenture Advisors Private Limited, the equity fund sponsored by the Piramal

    Group and independent director in many listed companies in India including Engineers India

    Limited, Reliance Communications Limited, among others.

    Mr. Chandran Ratnaswami 

     Non Executive Director of IIFL Holdings Ltd since May 2012 

    Mr. Chandran Ratnaswami is a Managing Director of Hamblin Watsa Investment Counsel

    Limited, a wholly-owned investment management company of Fairfax Financial Holdings

    Limited, Canada. Mr. Ratnaswami serves on the Boards of ICICI Lombard General Insurance

    Company Limited.

    Mr. Kranti Sinha 

     Independent Director of IIFL Holdings Ltd since January 2005 

    Mr. Kranti Sinha served as the Director and Chief Executive of LIC Housing Finance Limited

    from August 1998 to December 2002 and concurrently as the Managing Director of LICHFL Care

    Homes. He is an independent director on the Board of Cinemax India Limited and Hindustan

    Motors Limited.

    Mr. Mahesh Narayan Singh 

     Independent Director of India Infoline Finance Limited since September 2009 

    Mr. Singh, IPS (Retd.), joined the Indian Police Service in 1967. He has, in his public service

    career spanning over a period of 35 years, worked as the chiefs of the crime branch of Mumbai

    Police, State CID and Anti-Corruption Bureau. He was the Commissioner of Police, Mumbai

    during period 2000-2002. He is also on the Board of Invent Asset Securitisation and

    Reconstruction Private Limited and LIC Pension Fund Limited.

    Mr. Nilesh Vikamsey 

     Independent Director of IIFL Holdings Ltd & India Infoline Finance Limited since February

    2005 

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    Mr. Nilesh Vikamsey is a Senior Partner at M/s Khimji Kunverji & Co., Chartered Accountants,

    a member firm of HLB International, a worldwide organisation of professional accounting firms

    and business advisers, ranked amongst the top 12 accounting groups globally. Mr. Vikamsey is an

    elected member of the Central Council of Institute of Chartered Accountant of India (ICAI). Mr.

    Vikamsey is also on the Board of a number of companies like Federal Bank Limited, and SBI Life

    Insurance Company Limited, among others.

    Mr. Sunil Kaul 

     Non Executive Director of IIFL Holdings Ltd & India Infoline Finance Limited since November

    2011 

    Mr. Sunil Kaul a Managing Director for Carlyle’s Asia Buyout fund focused on investments in the

    financial services sector across Asia. Prior to joining Carlyle, Mr. Kaul served as the President of

    Citibank Japan and Chairman of Citi's credit card and consumer finance companies in Japan.

    Dr. Subbaraman Narayan 

     Independent Director of IIFL Holdings Ltd since July 2012 

    Dr. Narayan, IAS (Retd.), served the Government of India as Finance and Economic Affairs

    Secretary. He was also Secretary in the Departments of Revenue, Petroleum and Industrial

    Development. Retired as Economic Advisor to the Prime Minister of India, he has rich experience

    in implementation of economic policies and monitoring of the special economic agenda of the

    Cabinet on behalf of the Prime Minister`s Office. He is also on the Board of other public limited

    companies like Apollo Tyres Limited, Dabur India Limited and Godrej Properties Limited, among

    others.

    Mr. Vijay Kumar Chopra 

     Independent Director of India Infoline Finance Limited since June 2012 

    Mr. Chopra has over 30 years of experience in the banking sector. He started his career as an

    Officer in Central Bank of India in 1969 where he served in various capacities. He was also

    Chairman and Managing Director of SIDBI and Corporation Bank. He is a fellow member of the

    Institute of Chartered Accountants of India (ICAI) by profession and is a Certified Associate of

    Indian Institute of Bankers (CAIIB)

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    3.2. BACKGROUND AND INCEPTION OF THE COMPANY:

    A small group of professionals formed an Information Services Company 

    The company was formed in October 1995 with a vision to produce high quality, unbiased,

    independent research on the Indian economy, business, industries and corporates.

    The company was originally incorporated as Probity Research and Services Pvt.Ltd. The

    name of the company was later changed to India Infoline Ltd.

    The launch of www.indiainfoline.com 

    Up popped a crazy idea –  if all this research were to be available free on the internet, the

    number of users could well leap straight from hundreds to millions. We took the plunge

    and thus www.indiainfoline.com was born! CDC(now Actis) was the first private equity

    firm to invest US$1mn.

    3.3. NATURE OF THE BUSINESS CARRIED

    IIFL Group offers credit & finance facilities through its subsidiaries: 

      India Infoline Finance Ltd (98.87% subsidiary), and

      India Infoline Housing Finance Ltd (Wholly owned subsidiary).

    The NBFC has a high quality loan book of close to Rs10,000 crores, with a diversified portfolio

    including:

      Home loans 

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      SME & Trader loans 

      Healthcare & Equipment financing 

      Loans secured against Gold 

      Commercial Vehicle financing 

      Loans secured against Property 

      Loans secured against Shares 

    IIFL have chosen to be a diversified portfolio company rather than a mono-line NBFC.

    We exercise utmost prudence in credit selection, monitoring and avoid concentration. Our credit

    evaluation process not only takes into account the value and quality of the collateral, but also the

    cash-flows of the potential borrower. Backed by a diversified portfolio, robust credit

    assessment, effective risk management techniques and an efficient collection mechanism, the net

     NPAs are kept well under control at less than 0.2%.

    The NBFC and lending business accounted for 68% of our consolidated income in FY13.

    IIFL Group offers wealth advisory services through its subsidiary IIFL Wealth Management Ltd

    (82.44% subsidiary).

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    There is an increasing need for a comprehensive wealth management solution as opposed to

    disparate services to address complexity related to treasury, personal portfolio, cashflows and

    long-term investments. We are amongst the leading wealth management companies with Assets

    under Advice (AuA) of more than Rs40,000 crores with a HNI client base of over 4,000

    families.

    Our fixed income practice coupled with a large bond desk facilitates direct access to sovereign,

    corporate and collateralised debt.

    The business grew revenues from Rs180 million in 2008-09 to Rs2 billion in 2012-13.

    We have managed the five significant constituents that go into successful wealth

    management and advisory services:

    IIFL pioneered internet broking in India and rationalised brokerage rates from 150 basis points in

    the late nineties to 5 basis points. Although the share of equity broking in total income was only

    13% in FY13, we continue to remain a leading player in both, retail and institutional space.

    Our extension into commodities and currency advisory reconciles with its vision to emerge as a

    one-stop-shop financial intermediary. We are in the process of building a culture of advisory and

    financial planning to move away from pure execution and de-risk our business further.

    IIFL Capital, the institutional equities division of the IIFL Group, is the first port of call for most

    leading foreign institutional investors and mutual funds that invest in India. Our unmatched

     block placement capability is renowned and is underpinned by our reputation for integrity and

    client confidentiality.

    Revenues increased 2.3% to Rs552.53 cr in 2012-13.

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    IIFL launched our Mutual Fund business to offer niche products. The IIFL Nifty ETF, our

    maiden scheme, carries the lowest expenses of any equity ETF in India.

    Our passively managed Dividend Opportunities ETF has been ranked the second best performer

     by Value Research.

    A total of six schemes have been launched, including four close-ended debt schemes and two

    open-ended equity schemes. Total assets under management (AUM) stood at Rs3,271 million as

    on March 31, 2013.

    Our strength lies in gauging the market pulse and launching niche products with low churn and

    operational efficiency, thereby keeping costs low.

    Nature of business of IIFL:

    Online Back office:

    You can view your demat account over the Internet and avail a host of

    services. This facility empowers clients to view, download, and print updated holdings with

    respective valuations 

    De-materialization:

    Clients can submit physical shares at the Tata securities branch for dematerialization into

    electronic form.

    Re-materialization: 

    Clients can also request for Re-materialization which enables than to convert the dematerialized

    shares into physical form.

    Transfer:

    Inter and intra depository services are available through which clients can transfer shares.

    Offline trading:

    This is the most traditional way of carrying out trading in financial markets. Clients can place their

    orders with our nearest branch by visiting them personally or on the phone.

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    Online trading:

    Online trading offers the convenience to trade from the comfort of your home / office. They

     provide trading software which can be downloaded by the client on any system. Through their user

    ID & password, clients can start trading online.

    Alternatively, they also provide the facility to trade through our browser based application

    Corporate Actions:

    While holding stock in demat account, in case clients are eligible for any bonus and rights issues

    the allotment would be transferred to that demat account.

    3.4. VISION AND MISSION STATEMENT:

    Vision:

    “To become the most respected company in the financial services space in India” 

    Mission:

      Providing complete financial care driven by the core values of diligence and transparency.

      To exemplify those core values in the financial sector and become the leading financial

    solutions partner in India, with a global footprint.

      To become a pioneering and forward-looking organization that is collaborative, nimble,

    innovative and responsive to the changing financial needs of our clients.

      To be a reliable and a result-oriented custodian of our clients’ finances.   To create an amicable atmosphere of collaboration, understanding and unity.

      To ensure happy, motivated and engaged employees.

      To be trusted, admired and respected amongst all our stakeholder: clients, employees,

    regulators, shareholders and the community at large.

      To achieve our vision by only doing what’s right. 

    3.5. THE SERVICE PROFILE OF IIFL:

    Retail Broking:

    Looking at the opportunities in market and the growth of our country, they believe it is high time

    investors are educated about the nuances of investments. The knowledge and awareness gained

    will empower investors and help them create wealth. They firmly believe brokers, media and

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    regulators have a pivotal role in assisting the individuals to become wealthy. They offer a 3-in-1

    account which brings to you a seamless platform for trading in Equities and investing in Mutual

    Funds and IPOs at very attractive brokerage rates.,

    Advisory Services:

    It provides advisory services to a cross-section of customers. The service is backed by team of

    dedicated and expert professionals with varied experience and background in handling investment

     portfolios. They are continually engaged in designing the right investment portfolio for each

    customer according to individual needs and budget considerations with a comprehensive support

    system that focuses on trading customer’s portfolios and providing valuable inputs, monitoring

    and managing the portfolio through varied technological initiatives. IIFL cover the latest of market

    news, trends, investment schemes and research-based opinions from experts in various financial

    fields.

    Distribution of Financial Products: 

    The paradigm shift from pure selling to knowledge based selling drives the business today. With

    wide portfolio offerings, company occupies all segments in the real financial services industry.

    Teams of highly qualified and dedicated professional drawn from the best of academic and

     professional backgrounds are committed to maintain high levels of client services delivery. This

    has propelled company to a position among the top distributors for equity and debt issues with an

    estimated market share in terms of application mobilized, besides being established as the leading

     procurer in all public issues.

    Mutual fund services:

    IIFL have attained a position of immense strength as a provider of across the board transfer agency

    services, distributors and investors. Besides providing the entire back office processing, IIFL

     provides the link between various mutual funds and the investor, including services to the

    distributor, the prime channel in this operation. Carrying the ‘limitless’ ideology forward, IIFL has

    explored new dimensions in every aspect of Mutual fund servicing right from volume

    management, cost effective pricing, delivery in the least turnaround time, efficient back office and

    front office operations to customized service. IIFL has been with clients every step of the way,

    helping them serve their investors better by offering them a diverse and customized range of

    services. IIFL service enhancements such as full-fledged call Centre, a top-line website,

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    (www.indiainfoline.com), the m-investor and many more, creating a galaxy of customer

    advantage.

    Institutional Broking:

    Institutions and Corporate have surplus funds to manage on daily basis as well as investible surplus

    for a defined period. The risk differs for Institution and Corporate subject to their preferences. The

    reward by way of return is always in proportion to the risk taken. IIFL advise and manage the same

     by blending caution with aggression in the desired proportion to teach client. The range of services

    include Equity Broking with customized research, advisory and distribution services for

    investment in Mutual Funds, Debt/Bonds, Equity IPOs to placement if Equities etc.

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    3.6. AREAS OF OPERATION:

     Capital Market Related Employees 14,000+ Business locations Around 4,000 locations in

    900 cities and towns Global reach Singapore, Dubai, New York, Mauritius, UK, Hong

    Kong, Switzerland Listings NSE, BSE Listing 

    3.7. COMPETITOR’S INFORMATION OF IIFL: 

    IIFL encounters intense competition in all aspects of its business and competes directly with many

    other brokerage companies for clients. Many of IIFL competitors have significantly greater

    financial, technical, marketing and other resources than those available to IIFL.

    Corporate Office: 

    IIFL CentreB Wing,Trade CentreKamala Mills Compound,Off Senapati Bapat Marg,Lower Parel,Mumbai - 400013 

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    The national retail firms such as Merill Lynch, Religare, BMA Wealth Creators and Citigroup

    Global markets Inc. are highly prominent in the industry. Tata Securities Limited also face

    competition from small traditional brokers and from Pan-India brokers such as:

    Kotak Securities Limited:

    A subsidiary of Kotak Mahindra Bank, Kotak Securities Limited is one of the oldest and largest

    stock brokers in the Industry. Their offerings include stock broking services for stock trading

    through the branch and Internet, Investments in IPO, Mutual funds and Portfolio management

    services. The other attractive services they offer are: research, SMS alerts trinity accounts,

    competitive brokerages, call and trade, Keat Pro X, mobile stock trader, kotak securities news,

    twin advantage.

    Angel Broking:

    While opening a demat account the services which they provide are:Online trading platform for

    online investment in equity, derivatives, mutual funds and commodities, competitive intraday

     brokerage and delivery brokerage rates, free intraday trading tips and fundamental stock ideas

    covering BSE and NSE cash market and derivatives (both futures and options), free SMS alerts

    for share market intraday tips, trade confirmations. latest share price quotes, share market news on

    mobile.

    BMA Wealth Creators:

    They are into online trading platform for equity, derivatives, mutual funds, commodities. They are

     promoting their service by charging only 0.1 paisa per trade for unlimited trading, giving an edge

    to the rest of the competitors in the market.

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    India Bulls Securities:

    India Bulls Securities is a pioneer of on-line securities trading in India. India Bulls Securities in

    house trading platform is one of the fastest and most efficient trading platforms in the country.

    India Bulls Securities has been assigned the highest rating BQ-1 by CRISIL.

    There are other small firms as well like Motilal &Sons, who are also coming up with new and

    attractive services and S.S. Kantilal Ishwarlal Securities Private Limited.

    Today most of the banks are giving such services for their customers and most of the customers

    are also using their services as they feel that they are trustworthy and would not let their money

    get wasted. The other reason why people go to banks only to avail these services is because they

    feel that they can do away with all their transactions from one place, they do not have to approach

    different people or different organizations for their transactions.

    The only time when traders change their broking firms is when they are not satisfied with their

    services, like when they want their brokers to provide correct information and advice to them at

    correct point of time and they are not fulfilling their expectations. With just Rs.500 or even less

    than that they can avail the facility of having an account with any of the broking firms and can

    trade with that account.

    In addition, a number of firms offer discount brokerage services to retail customers and generally

    effect transactions at substantially lower commission rates on an “execution only” basis, without

    offering other services such as investment recommendations and research.

    3.8. INFRASTRUCTURAL FACILITIES:

    IIFL has good infrastructure facilities towards the technical and fundamental activities to customer

    and employees. The infrastructural facilities of the company comprises of well-equipped rooms

    for each for different departments, around 20 computers are connected to NEAT terminal which

    facilitates trading.

    A Unique Customer Centric Business Model:

      IIFL aims to build itself into a customer centric organization and thus supports a front end

    which is truly based on customer convenience.

      Integration of online trading + Bank + Demat account.

      Instant cash transfer facility against purchase and sale of shares.

      Instant order and trade conformation by e-mail.

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      All products and services of IIFL are offered to the Retail, Corporate and Institutional

    customers via a unique common sales and service structure for the customer, servicing his

    entire financial requirements through a ‘single window’. 

      Live portfolio valuation on client’s holdings. 

      Graphical representation of portfolio.

      Price alert via SMS & e-mail.

      In - House Training Center - Improved Staff Efficiency: Each branch is having a training

    department, where the work of this department is to provide training to employees, by

    upgrading their knowledge by all recent developments and changes happening in market.

    And also providing the training to use the software applications.

    3.9. ACHIEVEMENT AND AWARDS:

      Best Customer Service in Financial Services, 2013 - Retailer Customer Service

    Awards

      Best Commodities Investment, 2012 –  Euro Money

      Top Performer, Equity (FI Category), 2012 –  BSE

      Best Broking House with Global Presence, 2011 & 2012 –  D&B

       No. 1 in Fixed Income Portfolio Management in India, 2012 –  Euro Money

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    3.10. WORK FLOW MODEL (END TO END):

    3.11. FUTURE GROWTH AND PROSPECTS:

    The company is exploring all steps to improve business through extensive efforts. Since growth of

    capital market in general has opened up increased opportunities.

      Focus on insurance advisory service and currency trading.

      Focusing more on retail and institutional investor by providing more services.

      Focusing on building a strong research team in technical and fundamental analysis.

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       New initiatives –  Portfolio Management Services & Commodities trading.

      IIFL is planning to expand its distribution network across south India.

    MCKINSY’S 7S FRAME WORK WITH SPECIAL REFERENCE TO IIFL

      Strategy: The plan devised to maintain and build competitive advantage over the

    competition.

      Structure: The way the organization is structured and who reports to whom.

      Systems: The daily activities and procedures that staff members engage in to get the job

    done.

      Style: The style of leadership adopted.

      Staff: The employees and their general capabilities.

      Skills: The actual skills and competencies of the employees working for the company.

      Shared Values: The core values of the company that are evidenced in the corporate culture

    and the general work ethic.

    Strategy:

    There are different types of strategy followed by IIFL and some of them are explained below: 

    Steady growth by adapting to the changing environment, without losing the focus on our core

    domain of financial services.

    De-risked business through multiple products and diversified revenue stream.

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    Knowledge is the key to power superior financial decisions.

    Keep costs low and continuously strive for innovation.

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    3.12. Structure of IIFL

    The organization structure of IIFL at the head office level as well as branch office level is show in

    respectively. IIFL organizational structure is a combining functional and hierarchical structure.

    The company has adopted a free form organization devoid of hierarchies. Everyone is known as

    associates irrespective of his position in the company. The company operates from various

     branches situated across the nation. The headquarters is located in MUMBAI city, India. The

    information and orders are disseminated from the head office to all the support and service

     branches prevailing.

    3.12.1. At Head Office Level: 

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    3.12.2. At Branch Office Level

    System:

    The organization follows strict rules and regulations for the employees. It follows specific entry

    and exit timing for its employees. All junior members will have to report to the designed senior

    staff member daily attendance register to the concerned department the company has its regional

    office, which is headed by regional manager.

    Accounting System: Organized set of  manual and computerized accounting methods, procedures, 

    and controls established to gather, record,  classify,  analyze,  summarize, interpret, and present

    accurate and timely financial data for management decisions.

    System Control: Provides various security-related, parameter-driven functions which allow IIFL

    to customize the system to suit operation and management needs.

    Style:

    The style of an organization becomes evident through the patterns of action of the top management

    team over a period of time, the emphasis laid on aspects of business, reporting relationships and

    aspects of organizational culture.

    IIFL is basically a participating type of leadership style. Before taking any decision a meeting is

    conducted and the final decision is taken with the consent of all. Every employee gets chance to

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    file his/her opinion. Every employee can participate in decision making of the organization. The

    final decision is taken with consent of all. It does not take any decision unilaterally.

    Leadership style of managers in IIFL is to treat customers with dignity, respect and care and

    consistent efforts to improve our skill and services to serve the customers better.

    Staff :

    Each incumbent should have a specific academic qualification to match the position he is going to

    hold and also necessary skills to execute the assignment. Marketing/Sales people should possess

    at least degree and a management degree is preferred and should possess necessary communication

    skill for sales. For fresher due training will be given and then will be put on jobs. Their potential

    will be monitored on a regular basis and suitable guidance will be provided on time to time basis.

    Annual increments are also given based on the performance predominant.

    IIFL has skilled employees with good knowledge and talent. It helps interchange ability of staff

    among various units/zones. It enables the organization to have centralized selection procedure,

     promotional and transfer procedure, etc. It ensures the most effective and suitable placement of

    candidates.

    Skills: 

    The Company’s Stock Broker is trained and provided with skills to deal with customers personally

    to know their needs and wants. Employees of IIFL are evaluated based on passion, ambition,

    innovation, diligence, team work.

    Recruitment is not based solely on academic achievements. Company is seeking to appoint

    candidates who satisfy a broad range of criteria in terms of their ability to make a positive

    contribution to the organization.

    The sales department needs personnel with technical skill. The marketing department needs sale

    skill, communication skill, convincing capacity. The Manager should have the managerial skill.

    They should have the ability to take right decisions. They should manage the personnel and make

    them to carry out their responsibility

    Shared Values: 

    Shared values in the Mc Kinsey’s model refer to the set of values and aspirations that go beyond

    the formal statement of corporate objectives. In other words, these are fundamental idea around

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    which a business is built and which constitute its main values. Shared values are also known as

    super ordinate goals.

    Integrity: We must conduct our business fairly, with honesty and transparency. Everything we do

    must stand the test of public scrutiny.

    Understanding: We must be caring, show respect, compassion and humanity for our colleagues

    and customers around the world, and always work for the benefit of the communities we serve.

    Excellence: We must constantly strive to achieve the highest possible standards in our day-to-day

    work and in the quality of the goods and services we provide.

    Unity: We must work cohesively with our colleagues across the group and with our customers

    and partners around the world, building strong relationships based on tolerance, understanding and

    mutual cooperation.

    Responsibility: We must continue to be responsible, sensitive to the countries, communities and

    environments in which we work, always ensuring that what comes from the people goes back to

    the people many times over.

    3.13. THE SWOT ANALYSIS OF IIFL:

    MEANING:SWOT analysis is a strategic planning method used to evaluate the Strengths, Weaknesses,

    Opportunities and Threats involved in a project or in a business venture. It involves specifying the

    objective of the business venture or project and identifying the internal and external factors that

    are favorable and unfavorable to achieve that objective. The technique is credited to Albert S

    Humphrey who led a convention at Stanford University in the 1960s and 1970s using data from

    “Fortune 500” companies. 

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    STRENGTHS:

      Strong Brand Image:

    The IIFL brand is in market for more than 17 years and is making them to venture into new

     businesses and build relationship with new and prospective clients.

      Wide range of services under one roof:

    They have plethora of services like retail broking, institutional broking, infrastructure

    finance, and wealth management.

      Efficient Equity Research Team:

    The company’s equity research team is one of the best in the market; they have expertise

    in understanding the requirements of the channel as well as the end customers. They

     provide very good research advice to their clients on trading.

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      Tie ups with major Banks:

    The company has tie ups with major banks like ICICI for real time online transfer

    fund and exposure updating facility.

    WEAKNESSES: 

      Lack of Focus on Client Relationship: 

    There should be a separate set of staff working in fields and trading on behalf of their

    clients and they should be able to answer the questions of their clients relating to the current

    market position.

      High Attrition Rate:

    Due to continuous need to meet the targets, some of the relationship managers crack under

     pressure and thus leave the organization.

      Lack of Aggressive Marketing:

    The company is focusing less on marketing. As they are new to the market, the only way

    for them to get into the market is by promotion .They should start promotional campaigns

    and other promotional activities for their diverse range of products.

      Less Spread in Rural Areas:

    The company does not have branches in rural areas, as there are a lot of people having

    surplus funds to invest.

    OPPORTUNITIES:

      Growing Interest of retail investors:

    The capital market in the last few years has turned out to be one of the favorable avenues

    for the retail investors and they are finding it to be an easy way to invest and create wealth.

      Tax concession for long term investors:

    The people who are already trading in the market from a long time can get tax concession.

    For example, long term bonds offers a tax benefit in the form of a deduction and the amount

    of tax saved would depend on the tax bracket one would fall under.

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      Government decision t