summary: making the case palliative care improves quality of care for our sickest and most...
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Summary: Making the Case
• Palliative care improves quality of care for our sickest and most vulnerable patients and families.
• Universal human experience and universal health professional obligation.
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How Do You Use this Information to Start a Palliative Care Program?
The next three days will help you:• Tailor the case made here to your
hospital• Create compelling business marketing
plans• Design and launch a program• Measure your success
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CAPC The Nation’s Leading Resource for Palliative Care Program Development
Tools – Training – Technical Assistance
• www.capc.org• Essential seminars• Palliative Care Leadership CentersSM (PCLC) training
and mentoring• Practical audio conferences• Useful tools and resources• Publications:
A Guide to Establishing a Hospital-Based Palliative Care Program The Case for Hospital Based Palliative Care
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• 2 d. visits, hands-on training, +1 full yr. distance mentoring at any one of six exemplary programs. Consistent, in-depth curriculum, different hospital settings and locations.
• “The program made all the difference. Because of what our staff learned, our palliative care program has more patients, a larger budget, and much more legitimacy throughout the hospital. It really helped to have a leader in the field behind our efforts.”
Erin Rhatigan, RN, HPNC/ Community Hospital of the Monterey Peninsula
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• Fairview Health System - Minneapolis, MN• Mt. Carmel Health System - Columbus, OH• Medical College Wisconsin - Milwaukee, WI• Palliative Care Center of the Bluegrass -
Lexington, KY• University of California San Francisco -
San Francisco, CA• VCU Massey Cancer Center - Richmond, VA
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NEW!
Strengthening Your Palliative Care Program:
Level II Seminar for Growth and Sustainability
June 21-23, 2007
Disney’s Contemporary Resort
Orlando, Florida
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Tackling the challenges of growth. . .
• Making the business case for multi-year sustainability
• Interdisciplinary team dynamics• Leadership development• Running a family meeting• Hospice-hospital interface• Long-term care models• Consult 202• Coding and billing• Measuring success• “Lab time” and “Office Hours”
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Who Should Attend
• Hospital and Hospice physicians, nurses, social workers, financial managers and administrators from palliative care programs up and running for a day, a month or for years
• Those poised to launch a program• Those who want to restart a program • PCLC-trained and CAPC seminar-trained team
members
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Does all of this work?
Successful outcome = new or established palliative care program
• CAPC Seminar attendees reporting a new PC program: 59%
• PCLC attendees reporting a new PC program 2 years post-training: 88%
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Report of the Citizens Health Care Working Group
Mandated by Congress, appointed by Comptroller General of the U.S.
After 6 hearings, 50 community meetings in 30 states and DC, review of all major public opinion polls 2002-06, 10,000 responses to web polls, review of 5,000 individual commentaries, concludes:
“A picture has been sketched for us of a health care system that is unintelligible to most people. They see a rigid system with a set of ingrained operating procedures that long ago became disconnected from the mission of providing people with humane, respectful and technically excellent health care.”
June 1, 2006, page 1 www.citizenshealthcare.gov
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And Recommendation 6 (out of 6):
“Fundamentally restructure the way that palliative care, hospice care and other end-of-life services are financed and provided so that people living with advanced incurable conditions have increased access to these services in the environment they choose.”
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Although the world is full of suffering, it is also full of the overcoming of it.
Helen KellerOptimism 1903