Summary

Presented by: Jinal Parmar

One Night @ the Call Center is written by Chetan Bhagat who is one of the most famous novelist of the modern era.

published in 2005

The novel focuses on the six employees who working in the Connexions call center in Gurgaon Haryana

It takes place during the span of one night, in which all of the leading characters confront some aspect of themselves or their lives they would like to change

The story takes a dramatic and decisive turn through a literal deus ex machina, when the characters get a phone call from God

The story begins with the train journey Kanpur to Delhi

The beginning line of the novel is –

“The night train ride from Kanpur to Delhi was the most memorable journey of my life”

In this journey writer meets to one beautiful girl. They talk to each other at that time the girl offers a story in one condition that he has to make it his second book

The novel is about one night at the call center in which there are six employees who are working over there

There are six characters in the novel they are, Priyanka, Shyam, Military uncle, Radhika, Esha, Vroom

All of them are working in a same group in a call center they all are different from each other but they have a similarity in them that all of them are fed up with their lives and their lives are very messy

This story is about a night at call center which changes the lives of all the people , not lives actually it changes their way of thinking .It changes their way to deal with the problems of their lives

Shyam Mehra, narrator and protagonist of the novel. He is very much confused in his life. He is very simple boy and loves priyanka, who has got engaged with Ganesh Gupta, an NRI boy

Shyam is upset because Priyanka’s engagement with Ganesh and second thing is that he thinks that his boss has cheated him and Varun

Varun ( Vroom ) is a friend of Shyam and does not want to do the job but he wants to keep up his standard up so he has to work there

Priyanka’s mother wants her to marry Ganesh next month but she does not want . She still feels something for Shyam . Later on Shyam tell her about the baldness of Ganesh who hid this from her

Esha singh or Eliza is an ambitious girl who wants to become a model

She runs away from house and join call center in order to fulfill her dreams

She does many compromises, But she is bluffed by a man who said her that she is not suitable for being a model

Esha’s life represents the ambitious middle class youth who are running after blind race of materialism

Radhika’s call name is Regima Jones

She is not happy with her mother in law . She loves her husband a lot but when she comes to know that on a radio program he selects an another girl over her she gets very upset

Military uncle is the oldest person in call center but he is living a lonely life

His heart cries for his grandson but he gets more upset when his grandson asks him to stop mailing him

In this way everyone who works in the call center they fed up with their life but one night everyone receives a call from God

God motivates everyone and tells the way to handle their problems

He tell them not to get frustrated by problems

After receiving the call the life of everyone is changed . Everyone starts facing the problem with full of courage and finds out the best solution

At the end of the novel Shyam finally gets his love, Priyanka and she also refuses to get marry to Ganesh who hide his baldness

Esha starts working for NGOs

Military Uncle also gets his family back at the end

In this way the story of one night at call center is based on facts and fiction

These characters represents the problem of middle class Indians

The story denotes the six different problems of six different people

Priyanka represent the girl in India who has to follow the decision of parents at the matter of marriage God gives the solution to it and tells her to believe in herself

Military uncle also represent old people who are ditched by the family and it is a common and a serious problem in society At the end he also gets his family back .

The story of the novel is very simple but the call from God makes it interesting

All the characters in the novel are young except military uncle

The language of the novel is very simple and very easy to understand this novel represent the youth of the India and suffering of their lives