Sunny Singh Email: sunny.cmat@gmail.com

Tel: 09620676565 Ittnena Mahaveer, Electronic city, Bangalore – 560100

TECHNICAL SKILLS

Operating System: XP, Vista, Linux ,Android Language: Core Java,J2EE, SQL,Python Database: Mysql, Column base Database Web Technology Html ,CSS ,JAVAScript ,JQuery ,JSON Framework Google Appengine

WORK EXPERIENCE

• Customer Care Platform: Software Engineer,June 2010 till date Vimagino Solution Pvt. Ltd.

Project description :

Working on the next generation customer care platform to automate the customer care process byproviding live chat , twitter and facebook integration . The key work involves writing web services inJAVA which are consumed by desktop web and mobile. XML and JSON are used as the language forexchange of information. The key technologies involved are Core JAVA, Servlet , Jersey,JSON ,Python ,and XML.

My Role : I am working on this project as a software developer .Key responsibilities involved are coding and development of the server side component. Writing of REST Apis for request and response.

Framework Used : GAE framework, It is a web framework that's designed for high-load web sites. Build on Google App Engine and Python.

Result Achieved :

Developed a lead tracking system for agents to monitor their performance .Developed a real time supervisor portal for tracking agent performance.Works on development of a live chat system.Works on development of a dashboard.Implement Reporting Framework developed by Vimagino for generation of different reports. Integration of various ticketing system like Zendesk, FreshdeskWorks on full automation of reporting process.

PROJECT : Health Care SystemClient : CurespringDuration : Oct 2014 to Feb 2015Role : Team MemberTeam Size : 5Environment : Java, Php, EclipseWeb Server : Apache TomcatData Base : MySQL

Project Description:

This is an internet based application for Health Care System. This Project is mainly subdividedinto two modules. First is the Registration module, which is used to register the doctors through onlineand the Second is the Login module, where an individual can access the application and made thepayments through online.

. Responsibilities:• Responsible for Designing web pages.• Building website.• Implemented Action Classes.• Responsible for writing Classes and serverside scripts.

PROJECT : Online Order SystemClient : MamajiDuration : March 2015 to May 2015Role : Team LeadTeam Size : 3Environment : Java, Python, Eclipse,AndroidWeb Server : Google Appengine. Data Base : Column base database.

Project Description:

This is a Mobile based android application for Online order System. This Project is mainlysubdivided into three modules. First is the Registration module, which is used to register the userthrough app and the Second is the Order system, where an individual can access the application andmade the orders through online.Third is development of order tracking ,updation delivery monitoring dashboard for Admin.

. Responsibilities:• Responsible for Designing Database model.• Building frontend.• Implemented Action Classes.• Responsible for end to end project cycle.• Building of order tracking system for Admin

Customer Service Management System (MTNL):

This was my 6th semester project. CSMS deals with three modules PRE, POST, and BILLIING. Iworked on the Post module. CSMS was written for UNIX in shell. Post module maintaininformation regarding the users .We build it in a java environment to provide a better look andfell.

Result Achieved : Developed a POST module in a java environment with better user interaction.

EDUCATIONAL QUALIFICATION

Master of Computer Application, 2010 Utter Pradesh Technical University Bachelor of Commerce, 2006 Udai Pratap Autonomous College, Varanasi.Intermediate, 2003(U.P Board) Govt. Queens College, Varanasi.High School, 2001(U.P Board) Govt. Queens College, Varanasi.

I hereby confirm that all the above information is correct to the best of my knowledge.

(Sunny Singh)